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Archived Copies of Warranty Week
December 2002 to Today
Farm & Lawn Equipment Warranties:
Six months after the peak in sales comes the annual peak in warranty expenses. And while some companies take a pay-as-you-go approach, others have mastered the annual cycle to such an extent that their accrual rates hardly budge from one season to the next.
June 20, 2013
Warranty Search Application:
Endeca Technologies is promoting a new approach to warranty analytics that allows users to take unscripted journeys through their claims data, asking questions they hadn't anticipated and looking for patterns and anomalies they didn't know were there.
March 25, 2010
Changing the Way We Think About Warranty Management:
Warranty is a critical element of new product strategy. It not only provides assurance to customers, but also serves as a very effective promotional tool. A change in the approach to warranty management is needed so that warranty related decisions are made in the context of the product life cycle and take into account the interaction between warranty and other decision variables. This new strategic approach is similar to that which has transformed supply chain management over the last 10 to 15 years.
June 19, 2007
Warranty Management: The Next Frontier in Cost Reduction and Product Quality Improvement?
A new approach for exploiting warranty data offers manufacturing organizations a means of quickly finding and fixing product failures.
October 3, 2006
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