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Archived Copies of Warranty Week
December 2002 to Today
Asian Automotive Warranty Report:
Honda had a bad year in 2016, and this year it was Toyota's turn to report dramatic increases in recall costs. They used to have the lowest automotive warranty costs in the world but now that title belongs to Hyundai, which has yet to see the impact of defective air bags or other rampant problems.
June 29, 2017
Asian Auto Warranty Report:
Honda sees its warranty costs soar because of air bag recalls, forcing it to set aside more money for warranty work than GM and Ford combined. Meanwhile, Toyota, Tata, and Hyundai struggle to maintain steady warranty expense rates for their nameplates.
July 7, 2016
Telecom Equipment Warranty Report:
Some of the four very different segments of the telecom equipment industry are better at reducing their warranty costs than others. But the biggest trend over the last decade has been the contraction of the U.S.-based part of the industry, and the rise of European and Asian competitors in their place, except for the Internet/data and broadcasting/cable TV segments.
May 7, 2015
Asian Manufacturers' Warranties:
While most consumer electronics products have relatively low warranty expense rates, as a percentage of revenue, computers generate as much warranty cost as passenger cars and major appliances.
August 14, 2014
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