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Archived Copies of Warranty Week
December 2002 to Today
The Global Warranty Services Community Is Reflecting a Return to Growth -- and Profitability!:
After conducting its fourth annual Warranty Chain Management Benchmark Survey, Strategies For Growth president and principal consulting analyst, Bill Pollock, has put together a results package consisting of an Analysts Take paper, a webcast and a WCM Conference workshop. The webcast will be hosted by PTC Warranty and Contract Management on May 24, 2018.
May 3, 2018
Effective Warranty Management for Improved Customer Satisfaction and Profitability in 2015:
After conducting an extensive survey of the global warranty chain management community last year, Strategies For Growth president Bill Pollock has put together a results package consisting of a white paper, a webinar, and a WCM workshop on the subject of current trends in warranty management.
January 29, 2015
Computer OEM & Supplier Warranties:
Are the computer OEMs paying a growing or shrinking percentage of the warranty costs of their industry? Are the warranty costs of their suppliers rising or falling as a result of their efforts to make them split the bill?
September 4, 2014
Supplier Recovery Efforts:
Are the automotive OEMs paying a growing or shrinking percentage of the warranty costs of their industry? Are the warranty costs of their suppliers rising or falling as a result of their efforts to make them split the bill?
August 21, 2014
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