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Archived Copies of Warranty Week
December 2002 to Today
New Board Members Sought:
As president and co-founder Glen Griffiths steps down, new leadership is sought for the Institute of Warranty Chain Management at its annual meeting on March 15 in San Diego. Two members have put their names in the hat, but additional openings exist.
February 24, 2011
NLA Circuit Board Repairs Offer Profitable Service Addition for Appliance Contractors
February 10, 2011
The Institute of Warranty Chain Management:
Membership opens this spring and certification courses begin in the fall. Yet some people still wonder why it's taking so long. The reason is a perceived need by the board to develop content and services to retain members before recruiting them.
March 19, 2008
Although warranty costs are volatile across the industry, it's the makers of test equipment and production machinery that seem to pay the most. And it's the chip and circuit board makers that pay the least -- some so little that they don't bother to report it to the SEC.
April 17, 2007
Controlling Warranty Costs and Exposure:
Using Early Warning Systems,
Warranty Becomes a Board-level Issue
January 5, 2004
Heard of NAT? Even some within the automotive and insurance industries the company serves haven't. But with marquee clients such as Universal Warranty on board and a focus on meeting and greeting industry players, all that's about to change.
October 20, 2003
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