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Archived Copies of Warranty Week
December 2002 to Today
Before the upcoming WCM Conference begins, warranty professionals have an opportunity to learn from the experts about topics such as text mining, fraud detection, risk management, supplier relationships, and reliability engineering.
February 16, 2012
Warranty Software Acquisition:
Engineering wants to talk to warranty and so does manufacturing. And warranty needs user manuals and parts from them. No single company's software can make them all talk to each other, not even a CAD/CAM company like PTC. So it bought warranty software company 4CS to round out its product line.
September 15, 2011
Reducing Warranty Claims:
Sometimes a company focuses its engineering talent on a manufacturing problem that once solved, results in soaring product quality improvements and plummeting warranty costs. Other times, a company gets lucky as product families mature and installed bases age themselves out of warranty.
February 3, 2004
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