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Archived Copies of Warranty Week
December 2002 to Today
Aerospace Warranty Report:
While the airframe makers and their suppliers pay out roughly the same percentage of product revenue for warranty claims, they keep very different levels of reserves. The airframe makers keep a balance equal to four years of claims, while their suppliers keep half as much in their warranty reserve funds.
April 14, 2011
Five-Year Warranty Trends, Part Five:
American manufacturers now keep $41.1 billion in their warranty reserves, equal to 17 months' worth of claims paid. And it's been more or less steady at that capacity level for the past five years. Meanwhile, average accrual rates have stayed close to 1.7%, although different industries accrue for warranty at different rates.
April 29, 2008
Warranty Intelligence Software:
How does one launch a warranty software company that attracts John Deere and Whirlpool as early customers? And how does one attract the CIA as both an end user
an investor? Perhaps it takes equal parts skill, spunk, and luck.
May 11, 2004
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