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Archived Copies of Warranty Week
December 2002 to Today
ServiceBench Signs Cross Country:
While the appliance service contract and home warranty businesses have remained separate and distinct, the products they protect are frequently the same. Now, the crossover between the two is increasing, with home warranty companies linking to the network used by many service contract administrators, and retailers selling home warranties in their stores.
February 8, 2018
OEM Vehicle Service Contracts, Part 1:
The top brands of passenger cars frequently administer and also underwrite the vehicle service contracts their franchised dealers sell. But they prefer if not much is said about it publicly.
August 12, 2010
With computer printers and monitors, older technologies frequently get longer warranties than new. And while one would think higher prices mean longer warranties, that doesn't seem to be the case.
August 8, 2006
Warranty Claims Rates:
In both the automotive and computer industries, the OEM -- the brand name on the product -- is frequently left holding the bag when it comes time to pay warranty claims. As the latest data shows, their suppliers usually see much lower warranty claims rates.
June 2, 2004
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