Archived Copies of Warranty Week

December 2002 to Today

Top 100 Warranty Providers of 2015: Most of the major warranty providers have published their annual reports in the past few weeks. By comparing their most recent warranty claims, accrual, and reserve metrics against the same expense figures from a year ago, we can make a series of top 10 lists of the most improved and the most injured warranty providers.
March 17, 2016
Top 100 Warranty Providers of 2009: By comparing companies to themselves over time, we're able to identify those with the biggest changes in claims and accrual rates. And while change is good, too much change may not be. Appearances on multiple top 10 lists can imply instability or an unfamiliarity with the warranty process.
April 1, 2010
Selling Peace of Mind: With all the negative publicity generated by the "expiring warranty" telemarketing scam, these days it's the auto dealers that need some reassurance about the value of selling vehicle service contracts to consumers. Below is a list of some of the benefits of the different types of VSCs, followed by two different lists compiled by industry associations that can help consumers spot a scam before they buy into it.
July 16, 2009
Mid-Year Warranty Report: Numerous companies continue to fine-tune their warranty spending, reacting to claims rate fluctuations by modifying accruals. While warranty spending by one company can't be compared to another's, we can compare a company to itself over time, by way of a series of top ten lists.
August 15, 2007