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Archived Copies of Warranty Week
December 2002 to Today
Harnessing Big Data:
As more "big data" sources become available, extended warranty administrators can expand from break/fix into highly customized offerings, preventative maintenance and product monitoring services. But first they will have to decide what data is both meaningful and reliable.
February 12, 2015
Assurant Expert Services:
While repairs are a huge part of aftermarket services, so are installations, assemblies, configuration and preventative maintenance. Assurant Solutions is putting them all under a single umbrella that it can offer to its retail clients who can in turn sell service to their end user customers.
August 30, 2012
Security Equipment Warranties:
The systems that scan baggage, cargo and passengers have to detect every single threat, every single time. And while these systems may require a lot of routine maintenance and warranty work to keep up with the heavy usage, they should never fail to do that job flawlessly. Lives literally hang in the balance.
November 11, 2010
Motorcycle Service Contracts:
As with passenger cars, the policies exclude consumables, accidental damage, and routine maintenance. And as is done with RVs, they are starting to cover perils such as being stranded far from home. But some say that takes them dangerously close to the line between service contracts and insurance. Others wonder if these new bells and whistles are all that necessary.
May 6, 2010
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