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Archived Copies of Warranty Week
December 2002 to Today
Extended Protection Plans:
Service contracts sold by dealers to buyers of products such as construction equipment can increase resale value, raise customer loyalty, boost uptime, and lower operating costs. But before extended protection plan sales can begin, dealers have several risk management options to consider.
November 30, 2017
The E-Warranty Act of 2015:
The new law modernizes the options for compliance with the Magnuson-Moss Warranty Act and should also facilitate the e-delivery of service contracts. But other e-commerce laws state that parties must first agree to the use of electronic documents. The FTC must now write regulations that address these and other issues.
November 19, 2015
HP Integrates the Compaq Product Line, and Unites its Warranty and Service Upgrade Options.
But extended warranty revenue isn't what it could be, and buyers facing too many choices may instead be choosing to do nothing.
May 19, 2003
Dell Cuts Warranty Cost,
Raises Warranty Revenue:
Doing both at the same time is possible with
a shift towards extended warranty options.
May 12, 2003
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