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Archived Copies of Warranty Week
December 2002 to Today
Verizon's Extended Warranties:
Carrier to leverage monthly billing and longtime customer relationships in a bid to sell service plans for TVs, PCs and phones plugged into its networks.
October 23, 2008
The makers of airplanes and jet engines seem to spend much less on warranty than do the makers of automobiles, PCs, or appliances. Having airlines with their own mechanics as customers helps, but so does the emphasis on safety and schedules.
November 29, 2005
As with computers and cars, warranty claims in a range of 2% to 3% are typical for most appliance brand names. But unlike cars or PCs, warranty costs for appliance and HVAC manufacturers appear to be highly seasonal.
November 22, 2005
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