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Archived Copies of Warranty Week
December 2002 to Today
Dell's Warranty Accounting:
Dell is now seriously late with its quarterly financial reports because of investigations some say were prompted by its peculiar warranty accounting methods. Meanwhile, Apple's seems to have turned a corner regarding its recent iPod warranty problems.
January 9, 2007
Manufacturing Insights plans to invite the CIOs of all manufacturing companies to meet quarterly to talk about warranty and other topics.
August 9, 2005
Product Warranty Trends:
Manufacturers seem to pack their end-of-year reports with as much warranty expense as they can find, creating a kind of step function in the quarterly data.
January 11, 2005
Diesel engine makers deliver upbeat quarterly results.
April 28, 2003
Don't TREAD On Me:
Part 1: Because of the Firestone tire fiasco, automakers must begin compiling quarterly reports on consumer complaints and warranty claims beginning tomorrow.
March 31, 2003
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