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Archived Copies of Warranty Week
December 2002 to Today
Companies are free to define a lifetime any way they wish, but they have to be clear about their rules and their exclusions. Some issue the warranty to just the first owner of the product. Others qualify it with words such as reasonable or useful. And some high-tech companies spell out a policy under which the warranty's lifetime will end after sales cease and spare parts run out.
August 13, 2009
says they're not needed except in a few cases. Others say they're a good value at a reasonable price. As the holiday shopping season begins, whose advice will buyers follow?
November 21, 2006
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