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Archived Copies of Warranty Week
December 2002 to Today
Automotive Warranty Report:
While suppliers seem to have gotten a reprieve from escalating pressure to pay a greater share of warranty costs, OEMs are enjoying fast sales growth and a return to old levels. Meanwhile, Ford has decided to begin reporting warranty and recall costs together.
April 5, 2012
Toyota's Warranties & Recalls:
For the first time ever, the automaker's worldwide recall costs have exceeded its warranty costs. And that has changed both what Toyota reports and how it gets reported in the company's financial statements.
June 30, 2011
Medical Equipment Warranties:
Doctors, hospitals, and laboratory technicians want sturdy and reliable medical systems, and for the most part the manufacturers that supply them have been steady and predictable. But every once in a while, a massive recall or a production glitch causes warranty costs to spike. And it's when the trend line leaves its historical range that we know there's something wrong.
October 8, 2009
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