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Archived Copies of Warranty Week
December 2002 to Today
Automotive Warranty Report:
While suppliers seem to have gotten a reprieve from escalating pressure to pay a greater share of warranty costs, OEMs are enjoying fast sales growth and a return to old levels. Meanwhile, Ford has decided to begin reporting warranty and recall costs together.
April 5, 2012
Green Warranties, Part Three:
To help the environment, extended warranty administrators are stepping up to offer customers gift cards in return for their waste computers and cameras and more energy-efficient replacements for their unrepairable home appliances.
May 30, 2008
Early Warning Systems:
The benefits, we suspect, are huge. But so are the costs. In an era when investments in new computer software must show a return or else, what will be the ROI for warranty analytics?
June 7, 2005
Warranty Industry Associations:
Readers respond to a brief survey, expressing a clear preference for an independent cross-industry warranty group and a multi-day warranty industry conference focused on quality, best practices, measuring return on investment, and benchmarking efforts.
May 4, 2004
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