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Archived Copies of Warranty Week
December 2002 to Today
Computer Warranty Report:
Traditional laptop and hard drive sales are declining, while smartphone and solid state storage sales soar. However, the change in product mix is raising warranty costs for some manufacturers such as Apple.
January 23, 2014
As with luxury cars, we're finding that the smarter the phone and the more advanced its features, the higher the warranty costs. And some of the smartest phones with the biggest market shares are now driving up the warranty costs of their manufacturers.
July 25, 2013
Handheld Warranty Costs:
While RIM's costs rise, Apple's costs fall. And while other smartphone makers have reported high warranty costs, Nokia's are only half as high. Is there something about being small and smart that drives up warranty costs?
June 14, 2012
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