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Archived Copies of Warranty Week
December 2002 to Today
Chrysler's & Tesla's Warranty Adjustments:
Compared to GM and Ford, their recent mid-course corrections to their warranty expense rates are modest. But for others, the relative size of these adjustments compared to regular accruals can be an early warning indicator of trouble ahead.
November 13, 2014
GM's & Ford's Warranty Adjustments:
Both automakers have recently run into trouble, and have had to add hundreds of millions of dollars to their warranty reserve funds to pay for all the unexpected warranty work. But because it's unexpected, it doesn't show up on charts that track only the "regular" warranty accruals.
November 6, 2014
Mid-Year Warranty Expense Report:
By comparing each company to itself over time, and then comparing the size of the changes, we can spot the companies with the most improved warranty costs and those in the most trouble.
October 2, 2014
Eleventh Annual Product Warranty Report:
While some manufacturers are having trouble with product reliability, others are seeing their warranty expenses rise simply because they're selling more product than ever before. Case in point: the new holder of the title of world's largest warranty provider.
March 27, 2014
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