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Archived Copies of Warranty Week
December 2002 to Today
Warranty Software Report:
IDC Manufacturing Insights has documented the spectrum of claims processing tools available to warranty providers and extended warranty administrators. And like it did in March with its warranty analytics vendor assessment, the crew once again looked at each company's current capabilities, target customers, industries served, and future strategies.
July 26, 2012
Extended Warranty Survey:
At long last, warranty researchers are publishing the results of surveys and vendor assessments, as the industry matures and the appetite for analysis and expertise grows. One study was released and another was previewed at this week's WCM Conference.
March 8, 2012
Rather than becoming another "accidental" warranty software vendor, SAS Institute was driven into the market by customers such as GM and Ford.
August 16, 2005
The Accidental Warranty Software Developer:
Manufacturers pressure an electronics testing software vendor to do more to help them avoid warranty costs. As has happened to so many others, they find themselves pulled into an industry they barely noticed was there all along.
July 20, 2004
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