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Archived Copies of Warranty Week
December 2002 to Today
Automotive OEM Warranties:
As sales volumes recover, warranty costs are falling to unbelievably low levels. That's partly a side effect of the dismal truth that there are fewer two- and three-year-old vehicles in use. But it's also proof that those newer vehicles are built better than before and will need less warranty work over time.
November 18, 2010
Warranty Cost Cutting:
The warranty reserve balance rises and falls, along with claims and accruals, in reaction to changes in sales volumes and product quality. But merely measuring the balance doesn't provide as much insight as does using it to measure a company's capacity to pay claims.
November 26, 2008
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