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Archived Copies of Warranty Week
December 2002 to Today
Mobile Phone Service Contracts:
Electronics retailers can't sell insurance, so instead they sell service contracts that cover just defects, malfunctions and some damage. But customers are realizing they also need loss and theft insurance for their smartphones, which only the wireless phone companies currently sell.
November 21, 2013
Mobile Phone Insurance Market Shares:
The top four wireless carriers in the U.S. collect more than $7.8 billion in protection plan premiums from their customers, and top electronics retailers collect an additional $4.3 billion for mobile phone service contracts. A handful of administration and insurance companies work with them.
November 14, 2013
Mobile Phone Insurance:
While most service contract providers have been able to expand service contracts to cover certain types of damage, only the wireless carriers have been able to bundle insurance policies that cover loss and theft with service contracts that cover defects and malfunctions.
October 31, 2013
Telecom Equipment Warranties:
Unlike in other industries, there doesn't seem to be any typical spending rate for warranty claims in the phone, data, wireless, or broadcast equipment sectors. For every high there's a low, and for every upward trend there's a decline.
December 20, 2005
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