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Archived Copies of Warranty Week
December 2002 to Today
WCM Workshop Schedule:
Six half-day classes on topics of interest to warranty professionals and service contract practitioners are scheduled for Tucson in early March, during the day before the beginning of the main conference.
February 16, 2017
Effective Warranty Management for Improved Customer Satisfaction and Profitability in 2015:
After conducting an extensive survey of the global warranty chain management community last year, Strategies For Growth president Bill Pollock has put together a results package consisting of a white paper, a webinar, and a WCM workshop on the subject of current trends in warranty management.
January 29, 2015
Three of the four pre-conference workshops at this year's WCM Conference are built around analytics, but none require much math. Instead, they lay out the business case for analytics, and the benefits the software and services can provide. Another workshop promises to show diversified manufacturers how to gain a global view of their warranty operations.
February 21, 2013
The Warranty Chain Management Conference in San Diego next week will feature both a workshop on loss cost analytics aimed at extended warranty providers and a warranty analytics software enhancement aimed at engineers and quality managers.
February 28, 2008
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