As a convenience to readers, Warranty Week is making manufacturers' product warranty expense reports available as both PowerPoint slides and Excel spreadsheets.
Each chart contains time series data for claims and accruals as a percentage of sales, plus dollar amounts for claims payments per quarter, from the first quarter
of 2003 until the first quarter of 2014.
For warranty researchers, Warranty Week is making annual collections of manufacturers' product warranty expense reports from 2003 to 2013 available in an Excel spreadsheet format. Each spreadsheet contains warranty claims and accruals figures for hundreds of U.S. manufacturers as well as their warranty reserve fund balances at the end of each quarter during the year. Click the image below to see a sample.