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Warranty News Headlines

Calendar Year 2010

 

September 2010

ProDrive Systems debuts three-year warranties for its dental equipment.
Press Release, September 2, 2010
Miele (Canada) Ltd. offers 10-year warranty to customers who buy appliances in September.
Press Release, September 1, 2010
Photron Inc. debuts 2-year warranty for high-speed camera products.
Press Release, September 1, 2010
Datamax-O'Neil offers extended warranty service agreements for its printers.
Press Release, September 1, 2010
Indiana opts out of lawsuit against JM Eagle over reliability of its PVC pressure pipe.
Press Release, September 1, 2010
 

 

August 2010

Warrantywise says 59% of its vehicle service contract buyers make a claim in the first year.
Car Dealer, August 31, 2010
The Warranty Group added by Graphis journal to best annual report list.
Press Release, August 31, 2010
Warranty work on Southern Star observation wheel performed by Sanoyas Hishino Meisho Corp.
Docklands News, August 31, 2010
AAIA says Honda's statements on aftermarket parts violate the Magnuson-Moss Warranty Act.
Press Release, August 30, 2010
Chrysler dealers hear plans to sell Fiat 500 models.
Associated Press, August 30, 2010
Sales rep tells customer about Sony TV warranty extension covering picture anomalies.
Newark Star-Ledger, August 30, 2010
Nokia launches its Warranty SMS Validation campaign in Saudi Arabia.
Press Release, August 29, 2010
Chevrolet dealer Al Ghandi Auto in Dubai offers lifetime warranty for Ramadan.
Press Release, August 29, 2010
US Direct Protect & National Administrative Service Co. offer 150k mile powertrain service contracts.
Press Release, August 28, 2010
Forth Bridge paint job finally finished, warranted for 25 years.
Scottish Daily Record, August 28, 2010
Global Warranty Group offers mobile data protection through InComm Inc.
Dealerscope, August 27, 2010
Spyker CEO says company will never disappoint a customer by not honoring its warranty obligations.
Associated Press, August 27, 2010
First look at Indmar's new 5-year warranty on boat engines.
Waterski Magazine, August 27, 2010
AmTrust Financial Services buys remaining 73% of Warrantech Corp.
Press Release, August 26, 2010
Resource Automotive launches TWGConnect, an online claims system for vehicle service contracts.
Press Release, August 26, 2010 (PDF file)
Andre Kwasnik joins Safeware Insurance as vice president of business development.
Press Release, August 26, 2010
InComm adds Global Warranty Group's mobile data protection plan to its product line.
This Week in Consumer Electronics, August 26, 2010
Toyota to recall 1.5 million Corollas, Matrixes, Pontiac Vibes in the US & Canada.
Detroit News, August 26, 2010
Is the Sky satellite dish warranty a scam?
This Is Money, August 26, 2010
Home Warranty Association of California outlines maintenance guidelines.
Press Release, August 25, 2010
Recession encourages car manufacturers to take a tougher position on warranty work.
Irish Times, August 25, 2010
Engine Calibration Snapshot prompts GM to void a truck's warranty.
The Consumerist, August 24, 2010
Warranty Inspection Services forms strategic partnership with F&I Administration Solutions.
Providers & Administrators, August 24, 2010
Vehicle Protection Association announces certification of StopRepairBills.com
Press Release, August 24, 2010
AEG Power Solutions offers additional year's warranty to those who register.
Press Release, August 24, 2010
Sony offer PlayStation Plus members discounts on service contracts.
GameSpot, August 24, 2010
PS Jailbreak uses USB port to modify Sony PlayStation without voiding warranty.
PSP World, August 23, 2010
Vodafone threatens to invalidate warranties of customers installing unauthorized updates.
PC Pro, August 23, 2010
Auto warranty robocaller Damian Kohlfeld to pay $2.3 million settlement.
Federal Trade Commission, August 23, 2010
Nationwide Automotive Protection certified by the Vehicle Protection Association.
Press Release, August 23, 2010
Warranty differences may be a factor in US Supreme Court's gray market ruling.
Corporate Counsel, August 23, 2010
Salesachievers Inc. offers vehicle service contract lead generation services.
Press Release, August 23, 2010
Gapcorp offers 5-year service contracts on Nissan and Infiniti vehicles in Kuwait.
Press Release, August 21, 2010
New Flyer to do warranty work on site for New York's Metropolitan Transit Authority.
Press Release, August 20, 2010
DCI Warranty Services opens website to sell vehicle service contracts to BMW owners.
Press Release, August 20, 2010
International Warranty Administration Services launches home warranty plan.
Press Release, August 20, 2010
Waiting period on vehicle service contract makes turbocharger problem a pre-existing condition.
Honest John, August 20, 2010
The value of free scheduled maintenance programs may vary by brand.
New York Times, August 19, 2010
Verizon offering Droid 2 and Incredible as warranty replacements?
Droid Life, August 19, 2010
JM Eagle tells water agency officials about its 50-year warranty in plastic pipe.
Fontana (CA) Herald News, August 19, 2010
PCMag.com selects SquareTrade.com as one of the top 100 websites of 2010.
Press Release, August 19, 2010
Alpha Warranty Services purchases new office building in Riverton UT
Deseret News, August 19, 2010
US Direct Protect to sell service contracts for Marathon Administrative Co.
Press Release, August 19, 2010
TotalProtect Home Warranty introduces personalized product fulfillment kits.
Press Release, August 19, 2010
Alberta government now says mandatory new home warranties will cost $2,000, not $20,000.
Edmonton Journal, August 18, 2010
Real Living agents to offer HMS National home warranties.
Press Release, August 18, 2010
GM's turnaround helps redeem the decision to lend the carmaker nearly $50 billion.
Los Angeles Times editorial, August 18, 2010
German competition authority slams Opel lifetime guarantee advertisements.
Dow Jones Newswires, August 17, 2010
First Motors offers lifetime warranties on Hyundai models in Bahrain.
AME Info, August 17, 2010
Resource Automotive announces training agreement with Chrysler's Mopar division.
Press Release, August 17, 2010 (PDF file)
Lockheed Martin to offer warranty for missile interceptor.
Reuters, August 17, 2010
Federal judge's decision reversed in defective Land Rover case.
OC Weekly, August 17, 2010
Quality Motors says its 90-day warranty doesn't cover a high-mileage car it sold to a teen.
WVIT-TV West Hartford, August 17, 2010
GM begins recall after finding damaged seat belt buckles during warranty work.
Detroit Free Press, August 17, 2010
Vauxhall airs TV ad promoting "warranty that could last a lifetime."
Honest John, August 16, 2010
South Africa's new Consumer Protection Act to limit "as-is" sales.
Daily Dispatch, August 16, 2010
Maryland attorney general says US Fidelis violated state's Telephone Solicitations Act.
Press Release, August 16, 2010
Warranty Inspection Services’ VeriScan tool aims to overhaul inspection process.
Providers & Administrators, August 16, 2010
Arabian Automobiles offers discounts and longer warranties for Ramadan.
Gulf News, August 16, 2010
BFG Technologies, in liquidation, begins denying "lifetime warranty" claims.
Hardware Canucks, August 15, 2010
Mattress warranty returns could spread bedbug infestations.
Furniture World, August 15, 2010
Ireland gets warranty envy looking at UK & Germany.
Irish Independent, August 15, 2010
One-year U.S. warranty on mobile phone conflicts with European consumer laws.
Times of Malta, August 15, 2010
Customers accuse now-defunct Premier Auto Group of selling them unwanted service contracts.
The Oregonian, August 14, 2010
US Direct Protect & Gold Key Auto Warranty Group offer pay as you go service contracts.
Press Release, August 14, 2010
Former Dell employee admits to £35,000 warranty fraud in Glasgow court.
STV News, August 13, 2010
VPhase extends warranty period on voltage optimisation device to 5 years.
Press Release, August 13, 2010
DCI Warranty Services says don't overpay for an extended warranty.
Press Release, August 13, 2010
American Home Shield pays for new HVAC unit after newspaper intervenes.
Chicago Tribune, August 13, 2010
Strategic Solutions Network convenes Warranty Innovations conference in Chicago on Nov. 3-4.
Press Release, August 12, 2010 (PDF file)
NEW plans to hire 200 home-based customer service workers in Central Louisiana.
Alexandria Town Talk, August 12, 2010
FieldTurf increases its insured warranty policy limit to US$32 million per claim.
Press Release, August 12, 2010
Kia changes one word in its 7-year warranty ad campaign to comply with ASA ruling.
Car Dealer Magazine, August 11, 2010
Bosa Properties delivers warranty documentation online using Conasys system.
Press Release, August 11, 2010
Nautilus helps U.S. convict Chunchai "Katherine" Yu for importing counterfeit exercise equipment.
Press Release, August 10, 2010
Asurion announces a product recall on 470,000 counterfeit BlackBerry batteries.
Berry Review, August 10, 2010
New Flyer to support hybrid bus propulsion systems after ISE Ltd.'s bankruptcy filing.
Press Release, August 10, 2010
American Home Shield denies HVAC claim over lack of maintenance.
WSAV-TV Savannah GA, August 10, 2010
AA Auto Protection adds summer discounts for vehicle service contracts.
Press Release, August 10, 2010
Batteries in new Asus B Series notebooks get three-year warranty.
Press Release, August 9, 2010
Nokia creates field force to monitor dealers of counterfeit mobile phones.
Ghana Business News, August 9, 2010
National Warranty Service dba US Direct Protect adds chat portal to its web site.
Press Release, August 7, 2010
Honda Civic Hybrid battery software upgrade could hurt fuel economy.
Milwaukee Journal Sentinel, August 6, 2010
Motor Codes is "perfectly aligned" with Vauxhall's lifetime warranties.
Motor Trader, August 6, 2010
Sailstar USA ceases operations; distributor Texchine to handle its warranty work.
American Laundry News, August 6, 2010
Vauxhall to offer a "lifetime" warranty on all new cars in the UK.
Honest John, August 5, 2010
Opel plans "lifetime" car warranties.
Wall Street Journal, August 5, 2010
SEC settles $79 million warranty fraud charges vs. Navistar.
Administrative Proceedings, August 5, 2010 (PDF file)
Warrantech launches service contract program sold by repair companies.
Press Release, August 5, 2010
The Warranty Group to train more dealer sales "champions."
Car Dealer Magazine, August 5, 2010
Auto Repair Warranty Inc. & Auto Repair Group LLC told to cease and desist in Florida.
Press Release, August 5, 2010
Peugeot repairs car as a goodwill gesture one month after warranty expires.
Irish Independent, August 5, 2010
Chrysler says its suppliers are staging a dramatic comeback of their own.
Automotive News, August 4, 2010
Class action in Illinois alleges Warrantech refuses to issue refunds on canceled car warranties.
Courthouse News Service, August 3, 2010
Swindler convicted in £50,000 warranty fraud against HP.
Deadline Scotland, August 3, 2010
Trex blames $9 million increase in warranty reserves for profit decrease.
Press Release, August 3, 2010
Olympus offers two-year warranty on PEN cameras in Australia.
Photo & Imaging News, August 3, 2010
Peugeot extends warranty on Bipper, Partner, Expert & Boxer vans to 100,000 miles.
Honest John, August 3, 2010
Faulty fuel pump in Saturn Ion covered by recall in some states, warranty in others.
WAVY-TV Virginia Beach, August 3, 2010
Virginia Surety gets A+ rating from the Better Business Bureau in Chicago.
Press Release, August 3, 2010
StrucSure Home Warranty partners with Remodeleze.com home improvement web site.
Press Release, August 2, 2010
Maker of Bonzai Pipeline Twist Aqua Park avoids warranty claims, gets F rating.
Boston Globe, August 1, 2010
Analysis of new Minnesota home warranty law and amendments taking effect January 2011.
Fredrikson & Byron P.A., August 2010
 

 

July 2010

A primer for taking advantage of your computer warranty when you need it.
Lifehacker Daily, July 30, 2010
Increased warranty costs from faulty solar panels weigh on First Solar profits.
Arizona Republic, July 30, 2010
HomeServe plc sees rising sales and high retention rates in fiscal 2011.
Dow Jones Newswires, July 30, 2010
Managing Automation magazine places SAS in the Technology Partner Hall of Fame.
Press Release, July 30, 2010
A.M. Best gives A- rating to Canada's Millennium Insurance Corp.
Press Release, July 29, 2010
Nissan Leaf electric car's battery to Have 8-Year U.S. warranty.
Bloomberg News, July 27, 2010
Virginia Surety to provide underwriting to Interstate National Dealer Services.
Press Release, July 27, 2010
BMW Group Financial Services begins tire damage program for its dealers.
Car Dealer Magazine, July 27, 2010
Volkswagen Centre Bahrain adds 5-year unlimited mileage warranty for Ramadan.
Gulf Weekly, July 27, 2010
ArvinMeritor web site provides more product detail & warranty support.
Press Release, July 27, 2010
ClearCount Medical Solutions insures its Never Event Warranty program.
Press Release, July 27, 2010 (PDF file)
Tacoma Narrows Bridge to be repainted under warranty.
KING-TV Seattle, July 27, 2010
Federal regulators say copyright law won't prevent the jailbreaking of iPhones.
Wired Magazine, July 26, 2010
Apple reminds users that jailbreaking their iPhones still voids their warranty.
Cult of Mac, July 26, 2010
Rubber dam in Tempe fails one year after its warranty expires.
KNXV-TV Phoenix, July 26, 2010
Asurion adds more options to replace Droid 1 units after Motorola stops production.
Droid Life, July 26, 2010
Pegasystems Inc. unveils Warranty Claims Case Management solution.
Press Release, July 26, 2010
AUL Corp. appoints Jimmy Atkinson as its senior VP and COO.
Press Release, July 26, 2010
Consumer Direct Warranty Services downsizes and prepares to move.
Redding Record Searchlight, July 26, 2010
Dealer Warranty Services disconnects phone but still collects $120/month from victim.
WSYR-TV Syracuse, July 26, 2010
Repairman suspects Samsung flat screens fail because of low quality capacitors.
Consumer Affairs, July 26, 2010
Investigators blame 100% of Toyota unintended accelerations on driver error.
Santa Monica Daily Press, July 24, 2010
US Direct Protect joins the Vehicle Protection Association.
Press Release, July 24, 2010
Is an electric car battery warranty war brewing?
Investment U, July 23, 2010
Man told he is sleeping the wrong way after breaking three beds.
The Telegraph (UK), July 23, 2010
HMNZS Otago sails on one engine while awaiting warranty work.
New Zealand Press Association, July 23, 2010
Camstar Systems acquires quality management software maker SigmaQuest Inc.
Press Release, July 22, 2010
Asurion no longer replacing Droid 1 with Droids; Motorola stops production.
Droid Life, July 22, 2010
Parts suppliers praise Senate committee’s passage of Advanced Vehicle Technology Bill.
Press Release, July 22, 2010
Judicial Council of California narrows breach of express warranty defenses.
Los Angeles Daily Journal, July 22, 2010
AutoBild Quality Report for 2010 places Hyundai ahead of Toyota, BMW and Audi.
Honest John, July 21, 2010
CMC Electronics becomes exclusive distributor for Lowrance, Simrad and B&G brands in Canada.
Press Release, July 21, 2010
Global Warranty Group offers iPhone protection plan.
Macworld, July 21, 2010
Deere lengthens warranty coverage on construction equipment in the U.S. and Canada.
For Constructions Pros, July 21, 2010
Northern Territory government talks home warranties as another builder goes bankrupt.
Australian Broadcasting Corp., July 21, 2010
California files cease and desist order against Prestige Administration Inc., dba Autolife Rx.
Press Release, July 20, 2010
Warrantech to administer service contract program for AIN Group.
Press Release, July 20, 2010
Fujitsu Celsius workstations now have 5-year warranties in India.
Press Release, July 20, 2010
Warrantywise turnover and profit doubled since 2009; headcount now 38 people.
Click Lancashire (UK), July 20, 2010
Nissan probes potential customers about battery warranty for Leaf EV.
Solar Home & Business Journal, July 19, 2010
Google stops selling Nexus One phone, but Android software still going strong.
Wired, July 19, 2010
Protect your bubble, an Assurant Direct brand, launches £5.99/mo. iPhone insurance.
Insurance Daily, July 18, 2010
For electric car rebate, Calif. Air Resources Board wants 10-year warranty.
PluginCars.com, July 17, 2010
Arlington's General Motors plant puts quality control to the test.
Dallas Morning News, July 17, 2010
Apple offers free cases to prevent iPhone 4 reception problem.
Associated Press, July 16, 2010
A.M. Best downgrades Consumer Insurance Services Ltd to B++ (Good).
Press Release, July 16, 2010
AMT Warranty Corp. to administer service contracts for Aaron’s Inc.
Dealerscope, July 15, 2010
Singapore spa association to protect pre-paid customers with warranties.
Channel News Asia, July 15, 2010
Chevy Volt will carry eight-year battery warranty.
Detroit News, July 14, 2010
Government formula predicting 230 mpg for Chevy Volt electric car won't be used.
USA Today, July 14, 2010
Vehicle service contracts not always insurance, Ombudsman for Short-Term Insurance says.
South African Times, July 14, 2010
LH plc to handle warranty claims for Frascold in the UK.
Refrigeration and Air Conditioning, July 14, 2010
Toyota extends warranty on 2001-2003 RAV4 transmissions.
New York Times, July 13, 2010
Scott Health and Safety division Tyco selects 4CS SLM solution suite.
Press Release, July 13, 2010
Global Warranty Group introduces handset replacement coverage for the Apple iPhone.
Press Release, July 13, 2010
Consumer Reports won't recommend Apple iPhone 4 because of design defect.
Press Release, July 12, 2010
Automotive Recyclers Assn. urges Congress to pass Right to Repair Act (S. 3181/H.R. 2057).
Press Release, July 12, 2010
Evinrude offers 5-Year warranty as a sales incentive until Sept. 6.
Press Release, July 12, 2010
United Technologies to guarantee Clipper wind turbine warranties.
Press Release, July 12, 2010
Vauxhall's Network Q broadens used auto warranties to higher mileage and older cars.
Motor Trader UK, July 8, 2010
Chevrolet launches five-year warranty, servicing and breakdown assistance package in UK.
What Car? July 8, 2010
Pinnacle Data Systems completes recertification audit of its quality management systems.
Press Release, July 7, 2010
Thermotron Industries' Appliance Test System finds failures in circuit boards.
Press Release, July 7, 2010
Lista UK adds ten year warranty onto its workspace equipment.
Industry Today, July 7, 2010
Grey market iPhones present tricky warranty issues.
Gulf News, July 6, 2010
Product Authentication & Security Summit (9/14-15) to examine warranty fraud.
Electronics Weekly, July 6, 2010
Running a yacht through an oil spill may damage its engine and void its warranty.
The Triton, July 6, 2010
WMS Group launches service contract sales and training website for dealerships.
Press Release, July 6, 2010
Thinksound lengthens its warranty period from six months to one year.
Press Release, July 6, 2010
Men allegedly from "Sky Security" ask customers about their satellite TV warranties.
Burton (UK) Mail, July 5, 2010
Harmonized sales tax could encourage cash-only, no-warranty roofing deals.
Journal of Commerce, July 5, 2010
US Direct Protect sells 11,000th vehicle service contract.
Press Release, July 4, 2010
Letter from Apple regarding iPhone 4 reception problems.
Press Release, July 2, 2010
Toyota limits Lexus recall to Japan; not yet a U.S. warranty or safety issue.
Los Angeles Times, July 2, 2010
Hyundai Uncensored ads tout peace of mind provided by warranties & roadside assistance.
Press Release, July 1, 2010
Honda named most reliable carmaker in What Car? report.
The Telegraph (UK), July 1, 2010
The plain truth behind automotive service contracts.
New York Examiner, July 1, 2010
Dell publishes response to the Nichicon capacitor issue.
Direct 2 Dell, July 1, 2010
 

 

June 2010

Reporters win Gerald Loeb Award for articles on St. Louis service contract industry.
St. Louis Post-Dispatch, June 30, 2010
Vehicle Protection Association annual meeting in Las Vegas on Sept. 13, 2010.
Press Release, June 30, 2010
Black Box offers 5-year warranty on remanufactured and repaired telephones.
Press Release, June 30, 2010
Virginia Surety to provide underwriting and actuarial support to Safe-Guard Products International.
Press Release, June 30, 2010
Smith & Wesson says reduced warranty expenses helped boost profits.
Press Release, June 30, 2010
Audio Video Unlimited to implement 4CS iWarranty to manage service contract sales.
Press Release, June 29, 2010
Flowserve opens Quick Response Centers in Vietnam, Finland and France.
Press Release, June 29, 2010
Apple’s internal iPhone 4 antenna troubleshooting procedures leaked.
Boy Genius Report, June 29, 2010
iPhone insurance now available, but is it too expensive?
Associated Press, June 29, 2010
Truckers worry about speed-limiting software voiding their engine warranties.
Land Line Magazine, June 29, 2010
Lawsuit over faulty OptiPlex computers highlights Dell’s decline.
New York Times, June 28, 2010
Kia UK ad: "Oh Well. At least our warranty beats the Germans."
Marketing Week, June 28, 2010
NZ Consumer Affairs Ministry investigates extended warranties.
Business Day, June 28, 2010
Nebraska Furniture Mart to offer SecurityCoverage services within its Mega Performance Guarantee.
Press Release, June 28, 2010
National Warranty Services chooses Marathon as its administrator.
Press Release, June 27, 2010
HUD rules realtors cannot be compensated for selling home warranties.
Federal Register, June 25, 2010 (PDF file)
Australian government declines to act as home warranty scheme collapses.
Insurance News Net, June 25, 2010
National Service Network partners with International Warranty Administration Services.
Press Release, June 25, 2010
Comparing five iPhone 4 extended warranty and insurance options.
Gizmodo, June 24, 2010
Technology providers offer builders new warranty software.
Constructech, June 24, 2010
McCusker & Co. opens Caribbean Division headquarters in San Juan.
Press Release, June 24, 2010
G.Skill International lengthens Phoenix warranties to three years.
Press Release, June 24, 2010
Asurion launches MobileProtect insurance program for the iPhone.
Press Release, June 23, 2010
Partsearch Technologies names Bob McMullan as chief financial officer.
Press Release, June 23, 2010
Missouri attorney general releases marketing guidelines for vehicle service contracts.
St. Louis Public Radio, June 23, 2010
Service Contract Industry Council amends Model Act to fight service contract scams.
Press Release, June 22, 2010 (PDF file)
NY attorney general wins warranty fraud lawsuit against Daniels Automotive Group.
Press Release, June 22, 2010
Toyota offers five-year/100,000-mile manufacturer’s warranty in the UK.
The Telegraph (UK), June 22, 2010
The Warranty Group signs service contract agreement with Samsung Electronics America.
Press Release, June 22, 2010
Nation’s Best Sports to sell Warrantech's extended warranty programs.
Press Release, June 22, 2010
Mercury Marine says no to warranty coverage on gray market imports.
Marine Business, June 22, 2010
SquareTrade pegs Apple iPhone 3G and 3GS failure rate at 25.6% over two years.
Press Release, June 22, 2010
Panasonic refutes PC Magazine article, says Toughbook failure rate is only 2.99%.
Press Release, June 21, 2010
Warranty Direct UK's service contracts now cover Porsche and Ferrari models.
Honest John, June 21, 2010
Cadillac offers 4 years of free scheduled maintenance on its 2011 models.
USA Today, June 21, 2010
Montana attorney general warns about shoddy asphalt paving scams.
KXLH-TV Helena, June 21, 2010
St. Louis Better Business Bureau still gets complaints about local service contract firms.
St. Louis Post-Dispatch, June 19, 2010
Global Warranty Group appoints Karl Lassig & John Watson as VPs.
Press Release, June 18, 2010
Lincoln offers free scheduled maintenance for 3 years/45,000 miles until Sept. 7.
Press Release, June 18, 2010
Service Contract Industry Council reports increase in home warranty sales in 2009.
Press Release, June 17, 2010
Ford enters top 5 of J.D. Power 2010 U.S. Initial Quality Study for the first time.
Press Release, June 17, 2010
Chrysler to load service contract and warranty info into vehicle information apps.
Press Release, June 17, 2010
California files cease and desist order against SafeData Management Services Inc. dba Consumer Direct Warranty Services, Warranty Administration Services Inc., and Warranty Administration Solutions Inc.
Press Release, June 17, 2010
Former Cover-All dealer's new company to assume defunct company's warranty liabilities
Better Farming, June 17, 2010
Microsoft replaces red ring with red dot on new Xbox 360.
Kotaku, June 17, 2010
A.M. Best upgrades financial strength rating of AmTrust Group to A (Excellent).
Press Release, June 16, 2010
4CS distributes Aberdeen report: "Warranty Management: The Bridge to Future Revenue Creation."
Press Release, June 16, 2010
GM announces 50/50 warranty cost sharing program for its suppliers.
Foley & Lardner, June 14, 2010
Microsoft's new Xbox 360 has a one-year limited warranty on the console.
Press Release, June 14, 2010
Washington Business Journal ranks NEW as best place to work in DC area.
Press Release, June 14, 2010
Warrantech to offer service contracts for Apple iPads, 3D TVs & e-readers
Press Release, June 14, 2010
The Warranty Group trains 450 service plan champions in the last year.
materials Handling World, June 14, 2010
Alfardan offers warranties on Jaguar and Land Rover pre-owned vehicles in Qatar.
Press Release, June 14, 2010
Vormittag Associates enhances S2K Service & Repair software to better document warranty work.
Press Release, June 14, 2010
Warranty records show Toyota fixed steering rods for over a decade before recall.
USA Today, June 13, 2010
Warranties protect owners of new homes built in Maryland.
Baltimore Sun, June 13, 2010
The benefits of a new home warranty.
Edmonton Journal, June 12, 2010
NEW's Fred Schaufeld & Tony Nader part owners of Washington Wizards.
Press Release, June 11, 2010
Ohio Senate passes SB 204, allows more repair facilities to do warranty work.
Tire Review, June 11, 2010
Aberdeen Group publishes Warranty Management: The Bridge to Future Revenue Creation.
Press Release, June 10, 2010
At FTC's request, federal court halts massive robocall operation.
Press Release, June 10, 2010
Federal court shuts down extended auto warranty marketer My Car Solutions.
Fort Lauderdale Sun-Sentinel, June 10, 2010
American Home Shield creates $1.2 million bonus fund for contractors
Press Release, June 10, 2010
SiteOne Services and ProHome International partner for warranty management.
Press Release, June 10, 2010
Sales tax exemption for water damage repairs ends June 30 in British Columbia.
BC Local News, June 9, 2010
Massachusetts decides against signing on to JM Eagle pipe quality lawsuit.
Press Release, June 8, 2010
Peterbilt recognizes its warranty, parts, and service managers of the year.
Press Release, June 8, 2010
SquareTrade launches new iPhone protection plan.
Macworld, June 7, 2010
SquareTrade aims to compete with AppleCare on iPad warranties.
iPad Weekly, June 7, 2010
Deal with Pitney Bowes boosts ServicePower Technologies shares.
Manchester Evening News, June 7, 2010
Ford F-450 & F-550 trucks to allow compressed natural gas and propane as fuel.
Press Release, June 7, 2010
Ontario's Ministry of Revenue warns cash customers about warranty risks.
CBC News, June 7, 2010
Home warranty insurance scheme in New South Wales is ridiculed as junk.
Sydney Morning Herald, June 6, 2010
MAN & BAE Systems perform warranty work on New Zealand navy vessel.
New Zealand Herald, June 6, 2010
New Jersey bill would block risk retention groups from covering taxi operators.
Business Insurance, June 6, 2010
California Yellow Cab orders 25 Ford Transit Connect units with compressed natural gas tanks.
Press Release, June 4, 2010
Appliance buyers should ask what the warranty covers & how long it lasts.
Philadelphia Inquirer, June 4, 2010
Ontario's home warranty program may get more oversight.
CBC News, June 3, 2010
Jacky’s Electronics offers promotional 4-year "World Cup" warranties until July 11.
Channel EMEA, June 3, 2010
D&M Professional Europe issues two-year warranty for Denon & Marantz products.
Musical Instrument Professional, June 3, 2010
Nex-Tech Wireless to offer eSecuritel's handset protection program.
Press Release, June 3, 2010
Nautel Ltd. offers five-year warranty on radio transmitters bought by August.
Press Release, June 3, 2010
Orlando Zayas named president of Safe-Guard Products International LLC.
Press Release, June 3, 2010
Glass's Guide predicts the second-hand value of electric cars will plummet.
The Telegraph (UK), June 2, 2010
Extended warranties clash with New Zealand's Consumer Guarantees Act.
TV New Zealand, June 2, 2010
Endeca Technologies to integrate its Information Access Platform with PTC Windchill.
Press Release, June 2, 2010
A.M. Best reviews Cardif Property and Casualty Insurance Co. rating after INDS acquisition.
Press Release, June 1, 2010
Warranty claims fall 40% for Detroit's Big Three automakers.
Detroit News, June 1, 2010
Toyota boosts UK warranties to five years/100,000 miles.
What Car? June 1, 2010
Porsche boosts the warranty on its Approved Used cars to two years.
Press Release, June 1, 2010
Ohio lawmakers amend Senate Bill 204 that would have impacted warranty work.
Tire Review, June 1, 2010
Canadian Solar insures its 25-year product warranties.
Press Release, June 1, 2010
Worldwide TechServices to sell Warrantech service contracts.
Press Release, June 1, 2010
Philadelphia Gear announces five-year warranty program for new enclosed drives.
Press Release, June 1, 2010
 

 

May 2010

HMNZS Wellington aborts maiden voyage because of engine problems.
Sunday Star Times, May 31, 2010
Reporter with broken Kindle gets excellent service from Amazon.
Talking Points Memo, May 31, 2010
Suppliers wary of new GM contract provision to split warranty costs 50-50.
Crain's Detroit Business, May 30, 2010
Retailer steps in after Valspar's Guardsman Gold unit denies furniture claim.
Orlando Sentinel, May 29, 2010
AT&T rumored to be launching MobileProtect insurance plans for iPhones.
Boy Genius Report, May 28, 2010
Watchdog says Nigerian consumers are exploited by manufacturers and traders at will.
Daily Trust, May 28, 2010
Warranty on Daimer's Super Max power washers boosted to four years.
Press Release, May 28, 2010
More plastic mold buyers are asking about performance warranties.
Plastics News, May 28, 2010
New PetPlus outlet to issue puppy warranties to overcome Petland legacy.
Des Moines Register, May 28, 2010
Endurance Warranty Services selects Meter-Made Marketing's Direct Connect 4.0 platform.
Press Release, May 28, 2010
EU orders auto OEMs to share technical data with repair shops and spare parts vendors.
Associated Press, May 27, 2010
Munich Re to cover Astronergy Crystalline PV solar modules.
Press Release, May 27, 2010
Consumer fraud case against Pella certified as a class action.
Wisconsin Law Journal, May 27, 2010
Chinese drywall suit against South Kendall Construction certified as class action.
South Florida Business Journal, May 27, 2010
US Fidelis cooperating with U.S. attorney, state attorneys general.
St. Louis Post-Dispatch, May 27, 2010
Used car dealer caught pocketing service contract premiums switches to "as-is" sales.
WDTN-TV Dayton OH, May 27, 2010
RAC Warranty sees growing appeal of longer extended warranties for used cars.
Car Dealer magazine, May 27, 2010
New Flyer doing warranty work for Ottawa buses in Arnprior, Ontario.
EMC Arnprior, May 27, 2010
Guardian Warranty adds exclusionary vehicle service contracts to its product line.
Press Release, May 26, 2010
WarrantyElephant.com provides free online storage of warranty documents.
Press Release, May 26, 2010
Roofers say contractors should be in business at least as long as the warranties they offer.
KUSA-TV Denver, May 26, 2010
Crutchfield to offer SquareTrade extended warranties to online shoppers.
Press Release, May 25, 2010
Government of Canada announces pro-privacy and anti-spam legislation.
Press Release, May 25, 2010
New Minnesota law creates home warranty dispute resolution system.
Woodbury Bulletin, May 25, 2010
Kinetico Water Systems says its 10-year warranties are twice as long as competition's.
Summit Daily News, May 25, 2010
PowerGuard announces PowerClip Warranties for wind and solar energy industries.
Insurance Journal, May 24, 2010
Omaha attorney Rex Moats sues over National Warranty Insurance Group political ads.
Associated Press, May 24, 2010
Corsair lengthens warranty on solid-state drives from two to three years.
Hexus, May 21, 2010
You can't put a price on peace of mind, extended warranty report concludes.
KGPE-TV Fresno CA, May 21, 2010
Lawyers need a new theory for diminution in value lawsuits vs. Toyota.
Forbes, May 20, 2010
GM quality VP foresees double-digit decline in warranty costs.
Reuters, May 20, 2010
Telegraph newspaper starts selling service contracts for Warranty Direct Ltd.
Press Release, May 20, 2010
Black Box Resale Services lengthens warranties from two to five years.
Press Release, May 20, 2010
Renault announces five-year extended warranty for taxis in Ireland.
Galway Advertiser, May 19, 2010
Dresser Wayne reaffirms warranty on up to 15% ethanol blends.
Domestic Fuel, May 19, 2010
Weather Shield doors and windows now feature 20-year warranties.
Press Release, May 19, 2010
Reporter finds Sony rear projection models built in 2003 and 2004 are overheating.
KGO-TV San Francisco, May 18, 2010
Ohio Attorney General & BBB help couple get a refund from Auto One Warranty.
WCMH-TV Columbus, May 18, 2010
Irkut Corp. sends warranty team to Malaysia for fleet of Sukhoi Su-30MKM fighters.
Indo-Asian News Service, May 17, 2010
Driveway resurfacing contractor arrested for organized fraud in Florida.
St. Petersburg Times, May 17, 2010
Chinese drywall maker Knauf Plasterboard Tianjin settles with Beazer Homes.
Sarasota (FL) Herald Tribune, May 15, 2010
Chinese supplier refuses to honor warranty on 32 defective locomotives.
Pakistan Tribune, May 15, 2010
Pittsburgh water board examines conflict of interest in Utility Line Security contract.
Pittsburgh Post-Gazette, May 15, 2010
Robert Calabrese joins Partsearch Technologies as senior VP of sales & business development.
Press Release, May 14, 2010
SquareTrade a finalist in the 2010 American Business Awards.
Press Release, May 13, 2010
Québec's Bill 60 makes new rules for extended warranties and service contracts.
Lexology, May 13, 2010
The Warranty Group to provide extended warranties for Vizio televisions.
Press Release, May 12, 2010
PSR Inc. offers iPad and Kindle repair services.
Press Release, May 12, 2010
PA attorney general reviewing Pittsburgh's sewer warranty program.
Pittsburgh Post-Gazette, May 12, 2010
Rogers Wireless offers free Handset Protection Guarantee program.
Press Release, May 11, 2010
Audi and Volkswagen allow only 10% biodiesel mixed in with regular diesel fuel.
Green Car Reports, May 11, 2010
Cree CR6 LED lighting features a 5-year warranty.
Press Release, May 11, 2010
WarrantyElephant.com adds picture uploads to its consumer warranty reminder service.
Press Release, May 11, 2010
Lawsuit shows Toyota had 13 warranty claims by 2004 for T100 steering rod defect.
Associated Press, May 10, 2010
Pep Boys to start a lawn mower exchange program and pay fine to settle EPA suit.
Press Release, May 10, 2010
Home warranty legislation advances in the Minnesota Senate.
Stillwater Gazette, May 10, 2010
Warrantech launches media campaign on YouTube.
Press Release, May 10, 2010
Trimax Mowing Systems offers 3-year warranty for commercial mowers.
Horticulture Week, May 10, 2010
eAegis to sell extended warranties on its Thecus network storage units.
Press Release, May 7, 2010
Hartmann's new luggage warranties now cover damage.
Press Release, May 7, 2010
GM recalls Hummers after warranty claims in Japan show pattern.
Agence France-Presse, May 6, 2010
Intellian U.S. lengthens warranty to three years on i-Series TV antenna models.
Press Release, May 6, 2010
Bulgaria has yet to sign a post-warranty service contract for its MiG 29 jets.
Sofia News Agency, May 6, 2010
Ford is the first carmaker in Malaysia to offer service contracts.
Malaysian Sun, May 6, 2010
AIAG and OESA release 2nd edition of Consumer-Centric Warranty Management.
Press Release, May 5, 2010
Toyota gives U.S. executives more of a voice in quality matters.
Detroit News, May 5, 2010
Boston commuter rail sues maker of allegedly faulty rail ties.
Boston Globe, May 5, 2010
Roto-Rooter Services accused of making deductions from wages for warranty work.
Press Release, May 5, 2010
Networkfleet adds 3-year warranty to its wireless fleet management system.
Press Release, May 5, 2010
Global Warranty Group provides GENCO Marketplace with service contract program.
Press Release, May 4, 2010
The Warranty Group deploys RES PowerFuse workspace management software.
Press Release, May 4, 2010
Home warranty sales increase in California in 2009, association says.
Press Release, May 4, 2010
Sony offers service contracts for PlayStation 3 and PlayStation Portable.
Press Release, May 3, 2010
AmTrust Financial Services reports first quarter revenue up 18.3% and earnings per share up 32.5%.
Press Release, May 3, 2010
EveryCarListed.com offers used cars with free powertrain warranties administered by Warrantech.
Press Release, May 3, 2010
Clearwater Analytics gives The Warranty Group more flexibility to track its portfolio.
Insurance News Net, May 3, 2010
New South Wales government takes over the New Home Warranty Insurance Scheme.
Sunday Telegraph, May 2, 2010
 

 

April 2010

AA Auto Protection adds discounts for returning service contract buyers.
Press Release, April 30, 2010
Dixie Chopper selects 4CS iWarranty and iParts software to streamline its warranty processes.
Press Release, April 30, 2010
Mission Repair sells iPhone and iPod Touch service contracts through iTunes web site.
Press Release, April 30, 2010
Finder of iPhone prototype says his friend offered to call AppleCare.
Wired, April 29, 2010
Attorneys general from at least eight states sue US Fidelis.
St. Louis Post-Dispatch, April 29, 2010
NJ Builders Association names 2-10 HBW's Judith Jacovelli Associate of the Year.
Press Release, April 29, 2010
Old Republic Home Protection names P.J. Cochran as regional VP.
Press Release, April 29, 2010
New Flyer offers a five-year warranty on Ottawa's new buses.
Ottawa Citizen, April 29, 2010
US Fidelis sues Darain and Cory Atkinson over $101 million they allegedly took.
KMOV-TV St. Louis, April 28, 2010
Toyota recalls 2003 Sequoia, but half have already been serviced under warranty.
Press Release, April 28, 2010
Taser International to use Cimtek test systems & quality management software.
Press Release, April 28, 2010 (PDF file)
FASB prepares new draft standard for the disclosure of contingencies.
Compliance Week, April 27, 2010
A.M. Best affirms A- rating of London General Insurance Co. Ltd.
Press Release, April 27, 2010
Private equity manager proposes warranties for output of financial rating agencies.
Huffington Post, April 27, 2010
Ohio bill would restrict warranty work to auto dealers only.
Tire Review, April 27, 2010
Maryland lawmakers broaden reach of warranties in Condominium Act.
Lexology, April 27, 2010
LG Electronics offers 10-year warranties on washing machines in Nigeria.
Vanguard, April 27, 2010
Judge rejects Microsoft's argument that Xbox warranty prohibits third-party accessories.
Seattle Post-Intelligencer, April 26, 2010
Tarion is the warranty overseer for new homes and condos in Ontario.
National Post, April 24, 2010
McCusker & Co. introduces warranty program for the galvanization industry.
Press Release, April 24, 2010
Ford recognizes Autoliv & Foster Electric for warranty improvement.
Press Release, April 23, 2010
US Fidelis attorney hopes for bankruptcy agreement in weeks.
KMOX-AM St. Louis, April 22, 2010
Samsung launches texting service that allows customers to check a phone's warranty status.
Tanzania Daily News, April 22, 2010
Newegg partners with Service Net to offer extended warranties in Canada.
Press Release, April 22, 2010
NEW's contact center in Altoona PA marks first anniversary, plans to hire 250 in 2010.
Press Release, April 21, 2010
SCIC promotes appliance rebates and extended warranties together.
Press Release, April 21, 2010
Harley-Davidson broadens warranty coverage for accessories.
Ultimate Motorcycling, April 20, 2010
Nationwide Lifts lengthens warranty on residential elevators to 10 years.
Press Release, April 20, 2010
Warrantech Automotive to administer vehicle service contracts for Castrol.
Press Release, April 20, 2010
Home of US Fidelis founder Darain Atkinson on the market for $14.9 million.
Riverfront Times, April 19, 2010
Angie's List reports on home warranties.
WISH-TV Indianapolis, April 19, 2010
Customer totals the savings AppleCare coverage provided for his MacBook repairs.
The Unofficial Apple Weblog, April 18, 2010
Better Building Solutions adds warranty service for foreclosure homes.
Press Release, April 17, 2010
Apple sued over use of moisture indicators to deny warranty coverage.
Apple Insider, April 16, 2010
April Fools' Day joke suggests 88% of online shoppers don't read terms & conditions.
E-Commerce News, April 16, 2010
Just how many states are investigating US Fidelis?
St. Louis Post-Dispatch, April 15, 2010
Explicit Media to pay $40,000 fine to Arkansas and discontinue placing prerecorded calls.
Arkansas Democrat Gazette, April 15, 2010
Regulators prompt Nokia Australia to retract unfair warranty conditions.
Computerworld Australia, April 15, 2010
A cottage industry of iPhone repair shops begins to appear.
New York Times, April 14, 2010
CAA-Québec releases its annual study on automobile warranties.
Press Release, April 14, 2010
International Warranty Administration Services partners with National Home Guard.
Press Release, April 14, 2010
Ford sees resale values rise, warranty repairs fall with new models.
Press Release, April 13, 2010
OESA & AIAG to detail consumer-centric warranty management industry initiative on May 5.
Press Release, April 13, 2010
Interstate National Corp. appoints Ken Shirilla as Chief Operating Officer.
Press Release, April 13, 2010
Terex lengthens U.S. crane warranty to two years.
Cranes Today, April 13, 2010
Auto One Warranty payments are being handled by Paylink.
KING-TV Seattle, April 12, 2010
Sonnet announces 5-year warranty on Fusion professional storage systems.
Press Release, April 12, 2010
Service USA launches extended warranty program for Inada massage chairs.
Press Release, April 11, 2010
McCusker & Co. partners with Mission Repair to cover iPods, iPhones & iPads.
Press Release, April 11, 2010
Pittsburgh Water and Sewer Authority hires attorney to review extended warranties.
Pittsburgh Post-Gazette, April 10, 2010
Chevrolet Beat debuts in India with a 3-year/100,000-km warranty.
Wheels Unplugged, April 9, 2010
Iranian smugglers caught when they call the manufacturer asking for help.
Strategy Page, April 9, 2010
Bunting announces extended warranty program for metal detectors.
Press Release, April 9, 2010
Experts say electric vehicle makers need to find new approach to warranty.
Business Week, April 8, 2010
GM worries about warranty support for Hummer, may prefer to shut it down.
The Atlantic, April 8, 2010
Vodafone Hutchison Australia includes two-year warranty in new unlimited business plan.
Smart Office, April 8, 2010
Interstate National Corp. relocates its headquarters to Atlanta.
Press Release, April 8, 2010
Xdata Solutions releases new Returned Goods Authorization database system.
Press Release, April 8, 2010
Federal judge freezes the assets of US Fidelis owners Darain and Cory Atkinson.
KMOX-AM St. Louis, April 7, 2010
Atlas Copco selects 4CS iWarranty software
Press Release, April 7, 2010
Interstate National Corp. formed from INDS, National Warranty Corp. Payment Insured Plan, MBAC, Provida Group & RpmOne.
Press Release, April 6, 2010
Chevrolet UK offers 5-year warranty and 3-year free servicing on Aveo & Cruze.
What Car? April 6, 2010
Home Warranty of America survey finds 94% satisfaction rate.
Press Release, April 6, 2010
Canon Middle East offers new travel warranty program.
AME Info, April 6, 2010
US Fidelis executive supports going after the personal wealth of the company founders.
KMOX-AM St. Louis, April 5, 2010
JM Eagle, facing lawsuit, says it will guarantee its products for 50 years.
New York Times, April 5, 2010
JM Eagle to issue 50-year warranty for polyvinyl chloride and polyethylene pipe.
Press Release, April 5, 2010 (PDF file)
National Signs extends 5-year warranty to all signage.
Press Release, April 5, 2010
Dean Clinic replaces broken glasses under warranty to preserve a customer relationship.
Wisconsin State Journal, April 4, 2010
ACC Warranty Group launches mobile RV repair truck dispatching.
Press Release, April 3, 2010
Health system bears cost of implants with no warranties.
New York Times, April 2, 2010
Customers of bankrupt Cover-All Building Systems worry about their warranties.
Ottawa Citizen, April 2, 2010
SquareTrade offers two- and three-year extended warranties for iPad.
Macworld, April 2, 2010
Satellite TV warranty scamster David Reynolds sentenced to 45 months.
The Mirror, April 1, 2010
SquareTrade honors extended warranty claim weeks after 3-year term expired.
The Consumerist, April 1, 2010
EPA & NHTSA set new national standards for fuel economy.
Press Release, April 1, 20103
EPA & NHTSA set mandatory minimum warranties for emission control components.
Final Rule, April 1, 2010 (large PDF file)
Which matters more: Brand reputation or warranty coverage?
National Motorist Association, April 1, 2010
Peavey Europe offers five-year warranty to customers who register online.
Musical Instrument Professional, April 1, 2010
 

 

March 2010

SquareTrade study finds 11% of digital cameras fail in the first two years.
Press Release, March 31, 2010
Gilbarco Veeder-Root upgrades fuel dispenser warranty to cover use of 15% ethanol.
Press Release, March 31, 2010
Investigators find no evidence of Sleepy’s selling old mattresses as new.
Connecticut Watchdog, March 30, 2010
Partsearch Technologies names Ron Totaro as its Chief Executive Officer.
Press Release, March 30, 2010
Polk finds more vehicles scrapped than added to fleet in past 15 months.
Press Release, March 30, 2010
Autoliv wins Quality Excellence Award from Tata Motors in India.
Press Release, March 30, 2010
U.S. Senators introduced the Motor Vehicle Owners’ Right to Repair Act (S.3181).
Press Release, March 29, 2010
Critical Period Insurance Agency names Michael J Stevenson as president.
Press Release, March 29, 2010
Interstate Batteries doubles replacement warranty on golf cart batteries to 12 months.
Press Release, March 29, 2010
Auto One Warranty Specialists, aka Credexx, abruptly closed its sales offices.
Cleveland Plain Dealer, March 28, 2010
Wachendorff Automation GmbH lengthens its warranty from 3 to 5 years.
Process & Control Today, March 28, 2010
Northland Furniture adds transferable 10-year warranty on all furniture.
Press Release, March 28, 2010
Toyota gives UK customers a choice: five-year warranty or three free annual servicings.
Honest John, March 26, 2010
Manufacturer of shingles with 25-year warranty won't pay claims on 12 year-old roof.
Kingston Whig Standard, March 26, 2010
Warranties are becoming an increasingly vital factor in used van and truck sales.
Materials Handling World, March 26, 2010
Voice Touch owner, made 1 billion calls, is permanently barred from telemarketing.
St. Louis Post-Dispatch, March 26, 2010
Voice Touch Inc. and James A. Dunne to pay $655,000 FTC fine for robocalls.
Press Release, March 25, 2010
Pittsburgh councilman wants water company executive to resign, alleging conflict of interest.
Pittsburgh Post-Gazette, March 25, 2010
Pittsburgh investigates links between Utility Line Security LLC and a water company executive.
Pittsburgh Post-Gazette, March 25, 2010
Reyco Granning offers 10-year warranty on its air slider suspensions.
Press Release, March 25, 2010
Detroit Diesel offers 4 extended warranty levels for engines with BlueTec emissions systems.
Press Release, March 25, 2010
Eaton offers extended warranties on UltraShift Plus automatic transmissions.
Press Release, March 25, 2010
National Truck Protection to administer service contracts for Lone Mountain Truck Leasing.
Press Release, March 24, 2010
Porsche lengthens its factory warranty from two to three years.
Car Dealer Magazine, March 24, 2010
AAA AutoMaker vehicle researchers list top 10 picks for commuters.
Press Release, March 23, 2010
Mark Vigoroso joins advisory board of Arizona State University's Center for Services Leadership.
Press Release, March 23, 2010
Miele Australia to offer extended warranties on its home appliances.
Current, March 23, 2010
BAE Systems agrees to pay warranty claims on New Zealand Navy's new patrol vessels.
Radio New Zealand, March 23, 2010
Engine problems hit New Zealand Navy's newest patrol vessel during sea trials.
Otago Daily Times, March 22, 2010
UK's OFT withdraws support for housebuilder code of conduct because of its £15,000 cap.
Building, March 19, 2010
Roofing warranty scam targets owners of mobile homes.
Fort Myers News-Press, March 19, 2010
Alberta court rules Brick Protection's protection plans are not insurance.
Lexology, March 19, 2010
J.D. Power 2010 U.S. Vehicle Dependability Study tracks third year of 2007 models.
Press Release, March 18, 2010
Court approves Trex decking product class action lawsuit settlement.
Press Release, March 18, 2010
Munich Re to insure the performance warranties of solar module makers.
Bloomberg News, March 17, 2010
Windflow Technology pays NZ Windfarms for wind turbine availability below 95%.
New Zealand Press, March 17, 2010
Code Corp. increases warranty period for bar code readers to five years.
Press Release, March 17, 2010
Sony launches trade-in program powered by the ecoNEW electronics recycling program.
Press Release, March 16, 2010
British Columbia's Homeowner's Protection Office doesn't do much.
CBC News, March 16, 2010
Dresser Wayne fuel dispenser certified for up to 25% ethanol blends.
Press Release, March 16, 2010
Drew Industries acquires wall slide-out design expected to reduce RV warranty costs.
Press Release, March 16, 2010
HP apologizes to Chinese customers and extends the warranty on its laptops.
People's Daily, March 16, 2010
Lawyer representing Chinese consumers files complaint over faulty HP laptops.
People's Daily, March 15, 2010
Hyundai Construction Equipment Americas lengthens warranties to 3 years/3,000 hours.
Recycling Today, March 15, 2010
Ford ESP Profitlink Menu to include selling system designed by Ristken Software.
Press Release, March 15, 2010
Utility Line Security's water line insurance plan stirs controversy.
Pittsburgh Post-Gazette, March 15, 2010
A new Consumer Code for Home Builders takes effect in the UK on April 1.
Shoosmiths Legal Update, March 15, 2010
Mwave calls its misleading warranty and refund policy ‘a big misunderstanding.’
ARN, March 15, 2010
US Fidelis: Hayseed heroes or crooks?
St. Louis Post-Dispatch, March 15, 2010
US Fidelis owners fleeced firm, ex-CFO says.
St. Louis Post-Dispatch, March 14, 2010
Atkinsons, firms they control owe US Fidelis $65 million, bankruptcy filing shows.
St. Louis Post-Dispatch, March 14, 2010
Michael Zarember to join actuarial firm Kerper and Bowron LLC.
Press Release, March 14, 2010
Apple to replace entire iPad for $99 fee if battery goes dead.
Engadget, March 13, 2010
Geek Squad Black Tie Protection for digital cameras now covers accidental damage from handling.
The Oregonian, March 13, 2010
Raymond Corp. to provide warranty and maintenance service for Plug Power GenDrive fuel cells.
Press Release, March 13, 2010
Missouri Attorney General alleges fraud, plunder in US Fidelis filing.
St. Louis Post-Dispatch, March 12, 2010
Sky television subscribers report insurance scam is once again active in UK.
South Devon Herald Express, March 12, 2010
The Warranty Group says UK service plan revenue was up 250% in 2009.
Car Dealer Magazine, March 12, 2010
Columnist pre-orders an Apple iPad and buys the $99 AppleCare extended warranty.
ZDNet, March 12, 2010
Embraer's results, due March 18, may include $67 million Mesa Air warranty charge.
Reuters, March 12, 2010
Munich Re to insure LDK Solar's photovoltaic module performance warranties.
Press Release, March 11, 2010
Missouri Attorney General creates task force to crack down on extended warranties.
KMOX-AM St. Louis, March 11, 2010
Consumers Union tells Congress how to improve NHTSA oversight.
Press Release, March 11, 2010
Roof collapse at Stadium Sultan Mizan Zainal Abidin blamed on contractor incompetence.
Malaysia Star, March 10, 2010
UK survey finds consumers unaware of right to return online goods.
The Guardian, March 9, 2010
Tarion Warranty Corp. announces its 2010 Awards of Excellence recipients.
Press Release, March 9, 2010
Toyota aims to refute critic who blames electronics for sudden acceleration.
Associated Press, March 8, 2010
Tata Motors Service Edge includes rapid repairs, extended warranties and auto insurance.
Press Release, March 8, 2010
AAA Appliance Service Center offers a full year warranty on parts and labor.
Press Release, March 6, 2010
GM and Ford focus on quality to beat Toyota.
New York Times, March 5, 2010
Australian law lengthens warranty to a reasonable period, given the cost and quality of the item.
PC Authority, March 4, 2010
Warrantech study says Honda, Ford & VW needed fewest repairs in 2009.
Press Release, March 4, 2010
Tavant adds social network monitor to its Enterprise Warranty and Repair Management system.
Press Release, March 3, 2010
The Stevie Awards names The Warranty Group as a finalist in two different categories.
Press Release, March 3, 2010 (PDF file)
SAS launches OnDemand: Suspect Claims Detection to augment SAS Warranty Analysis family.
Press Release, March 2, 2010
SAS and Teradata introduce Warranty Analysis Advantage Program.
Press Release, March 2, 2010
GM recalling 1.3 million vehicles over steering problems.
Reuters, March 2, 2010
Jury awards couple $58 million in defective home dispute with Bob Perry.
Dallas Morning News, March 2, 2010
Orleans Homebuilders Inc. files for Chapter 11 bankruptcy protection.
Philadelphia Inquirer, March 2, 2010
Xeltek lengthens warranty on device programmers to two years.
Press Release, March 2, 2010
Brothers who own US Fidelis used the company's money to maintain a lavish lifestyle.
St. Louis Post-Dispatch, March 2, 2010
US Fidelis owners' lavish lifestyle at risk.
St. Louis Business Journal, March 2, 2010
US Fidelis files for Chapter 11 bankruptcy protection.
St. Louis Business Journal, March 1, 2010
AmTrust makes $53 million investment in American Capital Acquisition Corp.
Press Release, March 1, 2010
Assist-Card and Virginia Surety launch travel protection program with Online Vacation Center.
Press Release, March 1, 2010
Doran Manufacturing lengthens tire pressure monitoring system warranty to two years.
Press Release, March 1, 2010 (PDF file)
Québec’s Bill 60 to affect product warranty and extended warranty disclosures.
Lexology, March 1, 2010
Former employees of Satellite Direct UK open new companies to sell extended warranties.
Mid Sussex Times, March 1, 2010
Warranty woes: The lost attribute of lasting.
AgWeek, March 1, 2010
 

 

February 2010

Briggs & Stratton offers one year warranty extensions in class action settlement.
Press Release, February 26, 2010
Elderly UK couple pickets Comet to get their faulty laptop repaired.
Daily Mail, February 26, 2010
BenQ lengthens projector lamp warranty in Europe to one year or 2,000 hours of usage.
Press Release, February 26, 2010
Bloom Energy's value proposition includes service contracts on its Bloom Boxes.
PC Magazine, February 26, 2010
Bloom Energy's "Bloom Box" fuel cells come with a 10-year warranty.
San Jose Mercury News, February 25, 2010
Onex reports financial results; The Warranty Group paid it a US$42 million dividend.
Press Release, February 25, 2010 (PDF file)
First American reports operating improvements in the home warranty business.
Press Release, February 25, 2010 (PDF file)
Encover CEO tells conference that automation is the key to successful service contract operations.
Press Release, February 25, 2010
LEDs America Inc. to sell service contracts administered by Warrantech.
Press Release, February 25, 2010
Satellite TV warranty salesman David Reynolds convicted of tax fraud in the UK.
The Mirror, February 25, 2010
Frisch Masonry says US Fidelis president failed to pay for stone work at his mansion.
KMOX-AM St. Louis, February 24, 2010
Father and son owners of LaFond Auto Sales plead no contest in warranty fraud case.
Grand Rapids Press, February 24, 2010
J.D. Power 2010 Customer Service Index Study predicts 25% drop in dealer service revenue.
Press Release, February 24, 2010
Acer extends laptop warranty for overseas travel to a full year.
Reg Hardware, February 24, 2010
Home Warranty of America qualifies as a RE/MAX approved supplier
Press Release, February 24, 2010
American Heritage demands Southwest Re pay $6 million in vehicle service contract dispute.
Law 360 (subscription needed), February 24, 2010
Critics say Toyota recalls show that the TREAD Act isn't working.
Bloomberg News, February 23, 2010
Could electronic interference be what's causing runaway cars?
USA Today, February 22, 2010
Building quality into cars was easier before they went digital.
The Economist, February 22, 2010
Toyota says recalls may cost $2 billion in lost sales and warranty repairs.
Bloomberg News, February 21, 2010
Vicar banned from dealership after he posts rant about warranty work YouTube.
Plymouth (UK) Herald, February 20, 2010
HP ProCurve's lifetime warranty expected to help it compete with Cisco.
Channel Web, February 19, 2010
Nokia N900 customers complain of charger problem not covered under warranty.
Mobile News, February 18, 2010
Three arrested in telemarketing fraud that used fake names including SafeRide Warranty.
Atlanta Journal-Constitution, February 18, 2010
Two contractors file mechanics liens against US Fidelis president.
KMOX-AM St. Louis, February 17, 2010
US demands Toyota recall documents, including data on warranty claims cost.
Associated Press, February 16, 2010
Florida issues cease and desist orders to Nationwide Home Warranty & two others.
Press Release, February 16, 2010
Apple offers MacBook Repair Extension Program for hard drive issues.
CNET, February 16, 2010
Kleenmaid gets a new owner and new appliance warranties.
Channel News, February 16, 2010
RAC Warranty sees UK dealers becoming more open to switching administrators.
Motor Trader, February 15, 2010
Toyota weights incentives & longer warranties to win back consumers.
Reuters, February 14, 2010
DealerTrack Systems and Toyota Motor Sales complete software integration pilot test.
Press Release, February 13, 2010
DealerTrack Systems and Jaguar Land Rover to integrate their dealer communication platforms.
Press Release, February 13, 2010
New Flyer buses pulled from Ottawa roads after OC Transpo finds major defect.
Canadian Broadcasting Corp., February 12, 2010
Owners of LaFond Auto Sales allegedly pocketed service contract premiums.
Grand Rapids Press, February 12, 2010
Alberta New Home Warranty Program relocates to the Springborough Professional Centre.
Calgary Herald, February 12, 2010
Former NHTSA staffers hired by Toyota helped end defect probes in the past decade.
Bloomberg News, February 11, 2010
Toyota dealers hope warranty work will offset lost sales revenue.
Reuters, February 11, 2010
Chevrolet vehicles with OnStar approach 100% engine and transmission reliability in January.
Press Release, February 11, 2010
Warrantech Consumer Product Services sees 66% rise in service contract revenue.
Press Release, February 11, 2010
Dale Earnhardt Jr. signs sponsorship agreement with Carchex.
Press Release, February 11, 2010
Malaysia's new submarine can't dive so DCNS extends its warranty.
Malay Mail, February 10, 2010
Salazar Packaging says reusable box is perfect for warranty repairs & shipments.
Press Release, February 10, 2010
Toyota predicts $1.12 billion in warranty expenses due to recent recalls.
Bloomberg News, February 9, 2010
Extended warranty providers enhancing programs and support services.
Insurance Net News, February 8, 2010
Virginia Surety to underwrite vehicle service contracts for Penn Warranty Corp.
Press Release, February 9, 2010 (PDF file)
Water company automatically charges $5/month for water and sewer line protection.
Pittsburgh Post-Gazette, February 8, 2010
Chevrolet Silverado & Express, GMC Sierra & Savana to support B20 biodiesel fuel.
Press Release, February 8, 2010
Ottawa law professor calls Dell warranty ruling a victory for consumers.
Toronto Star, February 8, 2010
Group calls Mass. "Right to Repair" bill a solution in search of a problem.
Press Release, February 5, 2010
Another insurer abandons the home warranty market in Australia.
Smart Company, February 5, 2010
NHTSA opens formal probe of Toyota Prius brakes.
Reuters, February 4, 2010
NHTSA investigates nearly 28,000 warranty repairs of the Toyota Prius lighting system.
Los Angeles Times, February 4, 2010
Phoenix woman says her pet warranty is useless.
KTVK-TV Phoenix, February 4, 2010
Missouri legislators proposes pet warranties and dog breeder standards.
Pet Product News, February 5, 2010
British Gas gets Financial Services Authority approval to underwrite warranty products.
Money Market UK, February 3, 2010
Sony lengthens warranty on 46" Bravia LCD televisions until October 31, 2012.
Sony Insider, February 3, 2010
AGL Resources, DTE Energy and TECO Energy launch UtiliPRO home warranty service.
Press Release, February 2, 2010
Washington state issues cease and desist order against Consumer Direct Warranty Services.
Press Release, February 2, 2010
Kenworth Truck gives free extended warranty to Class 8 truck buyers who finance with Paccar.
Press Release, February 2, 2010
Daimler Financial Services partners with Allianz for international automotive and warranty insurance.
Associated Press, February 2, 2010
Ferrari launches 24-month warranty on used models sold by its UK dealers.
Motor Trader, February 2, 2010
Home Warranty of America gets an A+ from the Better Business Bureau.
Press Release, February 2, 2010
Consumers are repairing more as they purchase less.
Pittsburgh Tribune-Review, February 2, 2010
Bankers Warranty Group to include a carbon offset in its extended warranty programs.
Press Release, February 1, 2010 (PDF file)
Apple co-founder Steve Wozniak calls his Toyota Prius accelerator defect a software problem.
CNET News, February 1, 2010
Auto-Sleepers Ltd chooses 4CS iWarranty OnDemand solution to manage their warranty process.
Press Release, February 1, 2010
 

 

January 2010

Sears made good on its lifetime warranty, but others may not.
KUSA-TV Denver, January 31, 2010
Toyota falls to 7th place in CNW Market Research quality survey.
CNN, January 29, 2010
SquareTrade adds extended warranty with accidental damage protection for Apple iPad.
Press Release, January 29, 2010
Water line protection offer naming Cincinnati Water Works is actually from Home Service USA.
WCPO-TV Cincinnati, January 29, 2010
Terex Generator product line sold to Cummins Power Generation; warranty transition begins.
Pit & Quarry, January 29, 2010
Total warranty cost of the Toyota recall may be near $230 million.
Reuters, January 28, 2010
Ohio Attorney General warns about misleading water line service coverage mailings in Barberton.
Press Release, January 28, 2010
Safety woes to hurt Toyota image. Can it recover?
Associated Press, January 27, 2010
Oregon Attorney General settles with Dealer Warranty Services for $20,000.
Press Release, January 27, 2010
Virginia Surety to provide underwriting and actuarial services for Express Systems Inc.
Press Release, January 27, 2010 (PDF file)
Georgia-Pacific Gypsum lengthens weather exposure warranty for interior panels to 12 months.
Press Release, January 27, 2010
Taxi manufacturer Manganese Bronze warns of higher than expected warranty expenses.
London Evening Standard, January 26, 2010
Saab Spyker Automobiles to assume warranty coverage for Saab cars.
New York Times, January 26, 2010
Hyundai to promote its warranties in a Super Bowl ad featuring quarterback Brett Favre.
New York Times, January 26, 2010
BMW dealer in UK says use of tap water voids window washer system warranty claim.
Birmingham (UK) Mail, January 26, 2010
Survey reveals technology's most (and least) reliable brands.
PC World, January 25, 2010
Nokia launches a warranty hotline in the UAE.
AME Info, January 24, 2010
Security firm exposes email spam offering Apple iPhone warranty extensions.
Sophos blog, January 23, 2010
Widespread problems found on Navy ships built by Northrop Grumman.
Navy Times, January 23, 2010
Broadway Photo prohibited from providing misleading information about Samsung's warranties.
This Week in Consumer Electronics, January 22, 2010
Fujitsu cuts laptop warranties from three years to one, offers two-year service contracts.
CNET Asia, January 22, 2010
Ford F-150 subject of inadvertent airbag deployment probe.
Edmunds Inside Line, January 22, 2010
2-10 Home Buyers Warranty makes $10,000 gift to Homes for Our Troops.
Press Release, January 22, 2010
General Re settles with U.S. SEC over AIG accounting fraud.
Associated Press, January 21, 2010
National Protection Service trainee arrested after becoming disruptive, assaulting police.
Asbury Park Press, January 21, 2010
Universal Consumer Products lengthens warranties on decking and railing from 20 to 25 years.
Press Release, January 21, 2010
Business manager at Mazda dealership accused of pocketing extended warranty premiums.
Watertown (CT) Town Times, January 21, 2010
Federal Communications Commission plans stricter rules for prerecorded telemarketing calls.
Denver Post, January 21, 2010
4CS to provide CODA Automotive with ServiceON service lifecycle management solution.
Press Release, January 20, 2010
Sophos Labs detects bogus Apple iPhone warranty extension offers in email.
Press Release, January 20, 2010
Conasys study finds that most Canadian home buyers don't get enough warranty info.
Press Release, January 20, 2010 (PDF file)
Warrantech Consumer Product Services gives 10 companies its Best of the Best awards.
Press Release, January 20, 2010
Overtime lawsuit filed against Dealer Warranty Services is certified as a class action.
Press Release, January 19, 2010
F&I Administration Solutions signs Alpha Warranty Services for SCS Auto administration solution.
Press Release, January 19, 2010
Oclaro offers lifetime warranties on Clarity Fluorescence biomedical filters.
Press Release, January 19, 2010
Warranty Holdings moving headquarters from Uniondale NY to Atlanta.
GlobeSt.com, January 18, 2010
Customer can't get refund from Lenovo for extended warranty on her stolen laptop.
InfoWorld, January 18, 2010
Canadian judge defines the difference between an extended warranty and insurance.
Financial Post, January 16, 2010
Rhode Island car owners file complaints after Eagle Warranty collapses.
Providence Journal, January 16, 2010
Auto One Warranty takes three months to process a vehicle service contract refund.
WTVD-TV Raleigh, January 15, 2010
HP resellers unhappy over company's habit of contacting customers about Care Pack renewals.
CRN UK, January 15, 2010
Accenture opens Global Innovation Center in Detroit; will offer warranty consulting services.
Press Release, January 15, 2010
Mepco Finance buys the Wentzville headquarters of US Fidelis at a foreclosure auction.
St. Louis Post-Dispatch, January 15, 2010
Francis Gaffney of America's Choice Protection Plans fined $330,866 in PA.
Allentown Morning Call, January 15, 2010
Enermax lengthens warranty on its power supply units from three years to five.
Press Release, January 15, 2010
Kia launches £3.5m campaign to back warranty extension
Marketing Magazine, January 14, 2010
Kia launches European TV ad campaign to promote its seven-year warranties.
Marketing Week, January 14, 2010
Vodafone Hutchinson Australia amends mobile handset warranties after ACCC investigation.
Smart Company, January 14, 2010
Australian regulator contends mobile phone warranties should extend to the life of contracts.
Computerworld Australia, January 14, 2010
Australian regulators force Vodafone Hutchison to amend its mobile phone replacement policies.
Press Release, January 13, 2010
Mondial Assistance says 40% of its Mercedes customers pay monthly for service contracts.
Press Release, January 13, 2010
KPMG says Empire Direct in administration restructuring can't pay extended warranty claims.
Daily Mail, January 13, 2010
Petland's puppy warranty, issued by PAWS, has $1,000 maximum payout even for pneumonia.
Tucson Citizen, January 13, 2010
Airbus works to stamp out superjumbo bugs haunting A380 flights.
Bloomberg News, January 12, 2010
Renault South Africa introduces five-year/150,000-kilometer warranty.
Motoring, January 12, 2010
Home Warranty of America launches a new online claims reporting system for its customers.
Press Release, January 12, 2010
Mitsubishi Electric appoints PartServe Channel Support as its service partner for South Africa.
IT News Africa, January 11, 2010
Xwarranties.com web site opens, selling Warrantech's RepairMaster extended warranty plans.
Press Release, January 11, 2010
Direct marketers blamed for poisoning consumers' attitudes about vehicle service contracts.
St. Louis Post-Dispatch, January 10, 2010
Northrop Grumman to repair amphibious transport dock's faulty diesel engines under warranty.
Navy Times, January 10, 2010
Virginia Surety Co. partners with Individual Assurance Co. for home and appliance warranties.
Press Release, January 8, 2010
Assurant Solutions names ANEW Business Solutions as recipient of its Vendor of the Year award.
Press Release, January 8, 2010
Launch of Nexus One mobile phone is a test of Google's approach to customer service.
CNET News.com, January 8, 2010
NEW Customer Service Cos. launches survey on why consumers purchase extended service plans.
Press Release, January 7, 2010
Warrantech Consumer Product Services enhances its WCPSOnline claims processing system.
Press Release, January 7, 2010
Ford lengthens warranties in China to 3 years/100,000 kilometers from 2 years/40,000 kilometers.
Reuters, January 7, 2010
Celestica acquires Scottish after-market service company Invec Solutions.
Press Release, January 7, 2010
Investigators say La Fond Auto Sales sold fraudulent auto warranties even after warning.
Grand Rapids Press, January 8, 2010
Washington state issues cease-and-desist order against Auto Repair Warranty Inc.
Press Release, January 7, 2010
Owners of SafeRide Warranty arrested for defrauding consumers in alleged credit card scam.
Associated Press, January 7, 2010
NEW Customer Service Cos. enhances mobile connectivity for servicers with ServiceBench Mobile.
Press Release, January 6, 2010
NEW Customer Service Cos. increases first-call resolution rate to nearly 1 in 4.
Press Release, January 6, 2010
Home warranty companies get low grades from Angie’s List members for fifth year in a row.
Press Release, January 6, 2010
AeroThrust files for Chapter 11 bankruptcy protection but warranty work will continue.
South Florida Business Journal, January 6, 2010
Rino Mechanical lengthens warranties on its precision mechanical parts to three years.
Press Release, January 6, 2010
NEW Customer Service Cos. introduces plug and play web tools for its online retailers.
Press Release, January 5, 2010
Wincor Nixdorf lengthens warranty on its Beetle point of sale systems to seven years.
Press Release, January 5, 2010
Auto warranty broker AA Auto Protection adds blog to its web site.
Press Release, January 5, 2010
Every Kia sold in Europe to get a seven-year warranty.
What Car? January 4, 2010
Rugged computer manufacturer Getac lengthens warranties to five years.
Press Release, January 4, 2010
Nokia Care Centers in the Philippines sell extended warranties with handsets.
Manila Bulletin, January 4, 2010
United Hyundai closes doors; other dealers assume its warranty and service contract duties.
KLAS-TV Las Vegas, January 4, 2010
Shell accused of abandoning solar power buyers in the developing world.
The Guardian (UK), January 3, 2010
Carnegie Mellon study finds consumers likely to buy extended warranties on discounted items.
Philadelphia Inquirer, January 3, 2010
Service USA launches Beyond Warranty Help Desk Service Card for electronics & appliances.
Press Release, January 3, 2010
 

 

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