Satisfaction Guaranteed or Your Money Back
Satisfaction Guaranteed or Your Money Back. Sears has always stood behind our products. This pledge applies to any products purchased on our website.

Returns
If you are not completely satisfied, you can return your purchase to any Sears store or send it back to Sears.com.*
Click on the Customer Service link at the top of the page for specific details.
* Excludes Auctions, Parts Direct, "Sears presents..." and Sears licensed partner websites.

Sears Price Matching Plus Policy
If you find a lower price on an identical branded item with the same features currently available for sale at another local retail store, Sears will match that price plus give you 10% of the difference. Just tell your sales associate at the time of, or within 30 days after, your purchase.

If you find a lower price (including shipping, handling and delivery) on an identical branded item with the same features currently available for sale and delivery in your area from a local retail store's online site, Sears will match that total price Plus, give you 10% of the difference. Just print the ordering page, including shipping, handling and delivery, and bring it to your Sears store at the time of, or within 30 days after, your purchase. If you are purchasing the item from sears.com, email the information to order@sears.com

We service what we sell
Sears Parts and Repair Services has over 12,000 trained technicians. We repair ALL major brand appliances, electronics, and lawn & garden equipment, no matter where you bought them. Call 1-800-4-MY-HOMEŽ or click on the 'Home Services' button on the top of the page for more information.



Exclusions
Sears will not match competitors' bonus or free offers, special offers, rebates, financing offers, clearance or closeout prices, or prices on used, damaged, returned, open box or display merchandise, service contracts or automotive services, or installation, delivery, or assembly services. Sears will not match competitors' prices that result from a price match.

Sears Price Match Plus Policy does not apply to parts, Sears licensed partner websites, digital services, "Sears Presents" and Shop At Home catalogs.

Stores in Puerto Rico, Alaska and Hawaii will not match any online prices.