Zenith Electronics Corp.

Warranty Policy


Consumer Products 

Labor 

Parts 

CRT 

 

Service
Type 1

 

Service
Type 2

TVs 9"-20" 

90 days 

1 year 

2 years 

Carry-in 

-

TVs 25"-36" 

90 days 

1 year 

2 years 

In-Home 

-

HDTV Set Top Box 

90 days 

1 year 

- 

Dealer Exchange 

-

High Definition TV 

1 year 

1 year 

2 years 

In-Home 

-

Plasma Display

 

1 year

1 year

-

In-Home 

Plasma Display Speakers

1 year

-

-

Dealer Exchange

-

Plasma Display Stands & Speaker Stands

90 days

-

-

Dealer Exchange

-

Projection TVs

1 year 

1 year 

2 years 

In-Home 

-

LCDTV 

1 year 

1 year 

- 

Factory Service 

-

VCRs 

90 days 

1 year 

- 

Carry-In 

-

VCR Models AS115M, VRE4122, VRE4222 

90 days 

1 year 

- 

Dealer exchange 
1-90 days 

Call 1-800-984-9349 
for repair/exchange options. 
91-365 days

DVDs 

90 days 

1 year 

- 

Carry-In 

-

DVD Models DVB211, DVB216, DVB7771 

90 days 

1 year 

- 

Dealer exchange 
1-90 days 

Call 1-800-984-9349 
for repair/exchange options. 
91-365 days

DVD Receiver 

90 days 

1 year 

- 

Carry-In 

-


 

 

Commercial Products

 

Labor

 

Parts

 

CRT

 

Service Type

Concierge (Hotel-Motel) 9" 

1 year 

1 year 

2 years 

Carry-In 

Concierge (Hotel-Motel) 19" and greater 

1 year 

1 year 

2 years 

On-Site 

Healthview (Hospital) 9" 

1 year 

1 year 

2 years 

Carry-In 

Healthview (Hospital)20" and greater 

1 year 

1 year 

2 years 

On-Site 

Presentation (Education) 25" and greater 

1 year 

1 year 

2 years 

On-Site 

Home Theater Pro/AV - 
895X Projector

1 year 

1 year 

1 year 

On-Site 

Home Theater Pro/AV - 
PRO880, 881, 900X and PRO1200X Projectors

2 years 

2 years 

2 years 

On-Site 

Home Theater 
DLP and LCD Projectors

2 years 

2 years 

Lamp-90 days 

Factory Service 


 


  

Miscellaneous Products

 

 

Service Type 1



Service Type 2


 

Accessories

Warranty varies – please see warranty page of your owners manual for terms

- 

Audio Products

90 days replacement from place of purchase

- 

MP3 Player Model MPH244

Dealer exchange 
1-90 days

Call 1-800-984-9349 
for repair/exchange options. 
91-365 days


 

Last modified: Thursday March 28, 2002.
Copyright © 2002 Zenith Electronics Corporation. All rights reserved.
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