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| Eric Arnum, Editor | |
Meetings2010Vehicle Protection Association (VPA) Annual Meeting The annual meeting will begin with a buffet lunch and Networking Session at Noon, followed by presentations from guest speakers and a wrap-up of the work the association has been pursuing on members’ behalf. Training sessions will be incorporated as well. September 13, 2010 Ballys Conference Center, Las Vegas Vehicle Service Contract Administrator's Conference The collapse of US Fidelis will take center stage at this year’s Vehicle Service Contract Administrators Conference (VSCAC), as attendees will hear the untold story about the company that symbolized the direct-to-consumer movement for F&I product sales. The keynote speech, "The Inside Story on US Fidelis," presented by Terry M. Keating, managing director of Amherst Partners, will delve into the inner workings of a company that once claimed to be the largest marketer of service contracts. Keating was part of the team selected by the U.S. Bankruptcy Court to lead US Fidelis through its bankruptcy proceedings. September 14-15, 2010 Paris Hotel, Las Vegas Warranty Innovations: Best Practices in Warranty Operations and Extended Warranty Revenue Generation Strategic Solutions Network presents two separately-bookable conferences that each address one of the biggest issues facing the warranty industry today: 1) Optimizing Warranty Operations for maximum cost effectiveness, and 2) Extended Warranties to Grow New Revenue Streams. Through best practice case studies and panel discussions, speakers will examine and analyze the full spectrum of opportunities to streamline costs, build a brand and generate revenue. November 3-4, 2010 Sutton Place Hotel, Chicago 2011International CES Conference registration opens in October for the 2011 International CES, one of the world's largest high tech industry events. Approximately 200 conference events and more than 300 expert speakers are expected, along with 130,000 industry people. Go to www.cesweb.org for a description of the sessions as the time approaches. January 6-9, 2011 Las Vegas, Nevada Interlog Winter Aimed at professionals in the aftermarket sector of the aerospace, automotive, heavy industry, and industrial manufacturing industries. At the 2009 show over 33 experts provided case studies and ready-to-implement solutions from their experiences in the after-sales service industry from the point of view of customer service, inventory and distribution management, outsourcing relationships, and import/export. January 25-26, 2011 Location to be determined 2011 NADA Convention & Exposition Over 45 educational sessions targeted specifically for new car and light truck dealers and managers. Attendee registration and housing opens in July 2010. February 5-8, 2011 San Francisco, California Warranty Chain Management Conference The seventh annual event brings us back to the site of the fifth. If you have ideas, experience, products or success stories involving warranty chain management, then this is your chance to tell the world. Come and share your valuable information with, and learn from, a diverse cross-industry community of warranty professionals and business executives. The theme for WCM 2011 is "Warranty Management for Innovation and Growth." Papers are sought that provide a case-study perspective of how effective warranty management has helped companies and organizations develop their competitive edge, manage risk and increase cost savings; for example, the introduction of new processes and procedures, the implications of customer and supplier relationships, economies and efficiencies of scale, risk analysis methodologies and many other strategic business considerations. March 15-17, 2011 Hyatt Regency Mission Bay, San Diego, California
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