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      ISSN 1550-9214     
 
 

  

Contact:    Rob Mancuso, Aon Warranty Group 847.953.8358
Lisa Tenerelli Smith, Whirlpool Corporation 269.923.0180

FOR IMMEDIATE RELEASE


Aon Warranty Group and Whirlpool Corporation announce Warranty Service Partnership Agreement

September 29, 2003 - Aon Warranty Group, a unit of Aon Corporation (NYSE: AOC), and Whirlpool Corporation (NYSE: WHR) announced today an agreement to jointly deliver extended service contract services for select U.S. Whirlpool Corporation appliance products.

Under the terms of the agreement, Aon Warranty Group will provide underwriting, marketing and claims administration of its extended service contracts for Whirlpool Corporation's major home appliance brands; KitchenAid, Whirlpool, Roper by Whirlpool Corporation and Estate.

Aon Warranty Group broadens its relationship with Whirlpool, having already served as underwriter and administrator of Whirlpool Corporation's Convenience Care® and HomeWise® service protection plan programs.

Paul Swenson, President and COO of Aon Innovative Solutions, said: "We are pleased to announce this partnership as we share the same 'customer-first' vision. By combining the protection, service and support of our extended service contracts with Whirlpool Corporation's unmatched product selection and brand reputation, we are enabling enhanced customer loyalty and long-term product satisfaction."

James Summers, Director Service Contracts, Whirlpool Corporation, said, "The expanded relationship with Aon will leverage both the strengths of Whirlpool Corporation's Service Contracts group and Aon's extensive experience in claims management, insurance underwriting services, and extended service plan administration."

About Aon Warranty Group

Aon Warranty Group is a world leader in sales, service and underwriting of mechanical repair agreements. Aon Corporation (www.aon.com) is a holding company comprised of a family of insurance brokerage, consulting and insurance underwriting subsidiaries with annual revenues in excess of $8 billion and over 55,000 employees in 125 countries worldwide.

About Whirlpool

Whirlpool Corporation is the world's leading manufacturer and marketer of major home appliances, with annual sales of over $11 billion, 68,000 employees, and nearly 50 manufacturing and technology research centers around the globe. The company markets Whirlpool, KitchenAid, Brastemp, Bauknecht, Consul and other major brand names to consumers in more than 170 countries. Additional information about the company can be found at www.whirlpoolcorp.com.

***

This press release contains certain statements relating to future results, which are forward-looking statements as that term is defined in the Private Securities Litigation Reform Act of 1995. These forward-looking statements are subject to certain risks and uncertainties that could cause actual results to differ materially from either historical or anticipated results, depending on a variety of factors. Potential factors that could impact results include the general economic conditions in different countries around the world, fluctuations in global equity and fixed income markets, exchange rates, rating agency actions, pension funding, changes in commercial property and casualty markets and commercial premium rates, the competitive environment, the actual costs of resolution of contingent liabilities and other loss contingencies, the heightened level of potential errors and omissions liability arising from placements of complex policies and sophisticated reinsurance arrangements in an insurance market in which insurer reserves are under pressure, and the timing and resolution of related insurance and reinsurance issues relating to the events of September 11, 2001.

Further information concerning the Company and its business, including factors that potentially could materially affect the Company's financial results, are contained in the Company's filings with the Securities and Exchange Commission.



 
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