FOR IMMEDIATE RELEASE November 18, 2003

NORCROSS, Georgia - November 18, 2003 - Warranty Corporation of America (WaCA), the leading provider of solutions based OEM warranty and extended service contract products, announced today that it has appointed Kharl Mena to the position of Vice President of Sales. Mena will be responsible for WaCA's sales and strategic alliances in the consumer product channel.

"Kharl's success and vast experience in the service contract and warranty arena will be a tremendous asset to us," said Joan Hammer, WaCA's CEO. "Our vision of growth is based largely on penetrating new market segments and offering WaCA's vast technologically driven solutions."

"WaCA is an exciting company, and I am pleased to be joining the WaCA family," says Mena. "It is a world-class company that is positioned for significant growth. WaCA has been recognized for its innovative technology solutions in addition to a tremendous suite of warranty and extended service contract products. I intend to help WaCA further its market leadership," Mena continued.

About WaCA

As a leader and pioneer in the service contract industry, WaCA (www.waca.com) has nearly two decades of industry experience with many of America's top manufacturers, retailers and buying groups, and has provided extended service contract administration to millions of contract holders.

In addition to administration and service products, WaCA offers solutions including the Lifeline^TM suite of PC diagnostic and self-repair software and dynamic mapping technology solutions for retailer's POS systems that accurately matches plans with consumer products by SKU. RepairTracker^TM provides contract holders 24/7 access for repair requests, service and shipping status and more.

WaCA has offices in Montreal Quebec, Canada (Warranty Company of Canada) and Panama, Central America (Warranty Company of the Americas) and has an extensive network of servicers and partners that results in a high level of customer satisfaction.

Contact:
Linda Gottschalk
Vice President Marketing
Warranty Corporation of America
lgottschalk@waca.com
770-840-3281