JEFFERSONVILLE, Ind. (March 25, 2005) - On the heels of record revenue in 2004, Service Net Inc. continues its rapid growth in the warranty and service-administration field as it has added several new clients and products for 2005.

The service-management company finished 2004 with a 15-percent increase in revenue compared to 2003. Over the past five years, Service Net's revenue has grown over 628 percent. "This past year was outstanding for us," said Kevin Callahan, Service Net's chief executive officer. "Our team put in a winning effort and our reputation for providing unparalleled customer service grew exponentially. Our customers rely on our superior service management and support."

That reputation for outstanding customer service went a long way in bringing several industry-leading clientele into the Service Net fold. Much of Service Net's growth in 2004 can be attributed to the addition of several new clients which it is providing extended service-contract programs, including national/regional consumer-electronics retailers Crutchfield (national catalog); Bjorns (Texas); Ken Cranes (California); and Harvey's (Connecticut, New York, New Jersey).

For 2005, Service Net expects a double-digit revenue increase with the addition of several new clients, including: Samsung, Staples and MicroCenter.

Staples

Service Net has entered into a multi-level relationship with Staples, the world's leading office-products company, to provide support services for the EZ mobile tech program. Under the program, Service Net will provide inbound phone support and dispatch services to Staples customers looking for installation or repair support. This builds on a relationship that began in the third quarter of 2004 when Service Net assumed administrative support for the Staples Ship Center program.

MicroCenter

Service Net will provide a complete service-contract program to the Columbus, Ohio, based retailer. Programs include point-of-sale plans, aftermarket-campaign administration, plus warranty-administration support for certain private-label categories within the MicroCenter family. Founded in 1979, MicroCenter offers competitively priced, high-quality computers, digital electronics, software and computer accessories.

In addition, Service Net has expanded the service-contract programs with existing manufacturing clients such as Sony and Lennox.

Meanwhile, many of the clients Service Net has gained during the first quarter of 2005 are a reflection of several new programs/products, including:

-- Accidental Damage Plans - Service Net has created a comprehensive offering for most mobile consumer products that protects them from any type of accidental damage. These plans are available for both OEMs and retailers and can be offered nationwide. Coverage will be available for laptop PCs and most peripherals, as well as a host of portable consumer electronics products.

-- Comprehensive Camera Protection - This program couples such features as accidental-damage protection with a "lost and found benefit" and express replacement -- whether at home or away, such as on vacation. This new plan gives camera users the ability to have the product replaced within 24 hours. Upgraded coverage also offers complete customer education and technical support to help the user easily learn how to utilize the features on their equipment.

-- Equipment Maintenance Services - Service-maintenance programs represent one of the biggest growth opportunities for Service Net and its clients. These programs are aimed at the majority of the population that doesn't purchase extended warranties, and helps OEMs and retailers build additional revenue streams as well as enhance consumer loyalty to their brand.

About Service Net

Service Net (www.servicenet.com) is a service-management company that creates, markets and administers warranties and service contracts for manufacturers, retailers and distributors of durable goods, including consumer electronics, home appliances, PC and peripheral products, outdoor power equipment, as well as HVAC, lawn and garden equipment, and pools and spas. The company provides service contract underwriting and marketing, customer-telephone support and claims processing, and manages and dispatches a network of qualified technicians to service a product when necessary. The company is headquartered in Jeffersonville, Ind., and maintains sales offices in Atlanta, Denver, Hartford, Conn., and Irvine, Calif.