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Warranty Headlines Archive
July 2002 - Dec. 2002
Dec. 2002
BIGresearch says in 2003 consumer opinion is in, expert opinion is out
Internet Wire, Dec. 31, 2002
FTC tells auto dealers "50/50 warranties" are fine, says in letter they're not forbidden warranty tie-ins
Federal Trade Commission, Dec. 31, 2002
Kawasaki pushes e-dn.com's e-Hub purchasing system on dealers
Line56.com, Dec. 31, 2002
SatisFusion Inc. merges with Warranty Corporation of America.
Press Release, Dec. 27, 2002
Consumer Product Safety Commission and Brooklyn Lollipop Imports & Exports Inc. recall electric fans
News Release, Dec. 26, 2002
Consumer Product Safety Commission & Madrigal Audio Laboratories Inc. recall subwoofers
News Release, Dec. 26, 2002
Turning TREAD Act pain into gain: Automotive companies are viewing the TREAD Act as a compliance issue, missing larger opportunities to resolve safety and quality issues faster.
AMR Research Outlook, Dec. 23, 2002
Federal government upgrades Chevrolet Corvette investigation of complaints that steering column locks up
Associated Press, Dec. 19, 2002
Consumer Product Safety Commission & Makita USA Inc. recall circular saws
News Release, Dec. 19, 2002
Raytheon announces more charges from guarantees made for divested Engineers and Constructors unit
News Release, Dec. 19, 2002
Raytheon completes power plant started by now-bankrupt former subsidiary
News Release, Aug. 15, 2002
Kia Web site drives the most traffic to showrooms
AutoRemarketing.com, Dec. 17, 2002
Callaway Golf Co. changes auditors after warranty reserve dispute; Deloitte & Touche replaces KPMG.
Press Release, Dec. 16, 2002
Read that warranty's fine print before buying a used car
The Guardian, Dec. 14, 2002
Release of TREAD Act auto safety data is disputed.
L.A. Times, Dec. 13, 2002
Today's cars are built to last, with some models boasting 70,000- to 100,000-mile warranties
Indianapolis Star, Dec. 12, 2002
Carfax publishes teen holiday car buying tips
Business Wire, Dec. 10, 2002
New PeopleSoft CRM for High Technology includes online product registration module
News Release, Dec. 9, 2002
No room for error: Today's supply chain software tools had better be easy to install, easy to manage, and render a quick return on investment
EBN, Dec. 5, 2002
Bridgestone/Firestone comeback "well ahead of schedule"
Corporate News, Dec. 4, 2002
How to bulletproof your PC's warranty
PC World, Dec. 2002
Nov. 2002
Dixons Group threatens higher prices after UK taxman changes treatment of Isle of Man-based extended warranty revenue. Rivals Kingfisher/Comet and Carphone Warehouse also see higher tax bills for 2003.
The Guardian, Nov. 29, 2002
Dixons stuck in tax loophole
BBC, Nov. 28, 2002
Shares in UK electrical retail giants Dixons Group plc and Kingfisher plc slump after government closes offshore tax loophole on extended warranties. Dixons predicts UK£20 million tax hike after 27 Nov. speech by UK Chancellor of the Exchequer Gordon Brown.
AFX News, Nov. 28, 2002
RefurbDepot, seller of rebuilt goods, estimates 84 pct of returns work just fine without repairs
Business Week Online, Nov. 26, 2002
Home improvement problems top list of consumer complaints, annual survey says.
Associated Press, Nov. 25, 2002
Dell to handle corporate warranty support for EDS in Latin America
CNET News.com, Nov. 25, 2002
J.D. Power and Associates reports Lexus continues to set the industry benchmark in long-term vehicle dependability
News Release, Nov. 21, 2002
Syncata finds 92% of vehicle and equipment manufacturers unprepared for looming TREAD Act compliance.
The Auto Channel, Nov. 20, 2003
Big Three automakers quietly sell hot rods under warranty
Forbes.com, Nov. 18, 2002
eBay to launch electronics site during COMDEX Fall 2002, offering free shipping and testing a new warranty program conduced with N.E.W. Customer Service Companies
This Week in Consumer Electronics, Nov. 11, 2002
Arab Insurance Group (Arig) acquires 66% of extended warranty provider Gulf Warranties Ltd., which has sold 250,000 service contracts to date.
Khaleej Times, Nov. 11, 2002
Univision Online to distribute Consumer Reports product ratings and buying advice, including warranty comparisons.
Press Release, Nov. 6, 2002
Volkswagen of America Inc. offers special warranty extension on window parts on some US models
The Auto Channel, Nov. 5, 2002
Oct. 2002
New York State Insurance Dept. maintains stance that an insurance policy issued by a risk retention group does not satisfy the financial security requirements of state insurance laws.
Opinion, Oct. 30, 2002
ChannelFlex adds Partner Warranty Management to its Partner Relationship Management portfolio of Web-based solutions.
Press Release, Oct. 29, 2002
UK Office of Fair Trading urges shoppers to reconsider buying expensive extended warranty plans
BBC, Oct. 26, 2002
eBay teams up with NEW Customer Services to offer extended warranties for new and used electronics products.
CNET News.com, Oct. 17, 2002
eBay launches extended warranty program for consumer electronics
Auction Bytes, Oct. 16, 2002
Warranty Direct survey finds consumers unaware of their extended warranty options
BBC, Oct. 15, 2002
Entigo appoints Stephen Layne as Chairman and CEO
News Release, Oct. 10, 2002
Sept. 2002
Extended warranty sales soar, a slow economy benefits industry because it tends to shift the consumer towards repair vs. replace.
This Week in Consumer Electronics, Sept. 30, 2002
Interstate National Dealer Services Inc. plans merger with CHL Holdings Corp., owned by COO Cindy H. Luby
News Release, Sept. 26, 2002
ServiceBench selected by Haier America for warranty claims processing
News Release, Sept. 12, 2002
Honda to extend warranty on some vehicles' transmissions
USA Today, Sept. 9, 2002
Ford offers extended warranty on troubled Focus
The Auto Channel, Sept. 9, 2002
Ford increases Focus' warranty, will boost ad spending
The Auto Channel, Sept. 9, 2002
Ford Focus warranty extended
USA Today, Sept. 9, 2002
Hyundai Motor America finds it published incorrect horsepower figures for 10 years, offers extended warranties as compensation.
USA Today, Sept. 9, 2002
DaimlerChrysler emphasizes warranty -- not rebates
Bloomberg News, Sept. 6, 2002
Autocar LLC introduces Web-based warranty claims processing system for both its full service and its parts and service only dealers.
Press Release, Sept. 6, 2002
Aug. 2002
Cummins Inc. adds Uptime Guarantee for heavy-duty highway truck engines. Cummins pays for repair plus rental vehicle if engine fails and can't be fixed in 24 hrs.
Business Wire, Aug. 26, 2002
Inamed Corp. warns that a review is under way to determine whether it needs to increase warranty reserves by as much as $1.5 million.
Press Release, Aug. 12, 2002
July 2002
Suzuki introduces "America's Best Warranty," a 7-year/100,000-mile powertrain limited warranty.
Press Release, July 31, 2002
Hyundai Motor India Ltd. finds the importance of "service with a smile" and extended warranties in the Indian auto market
The Hindu Business Line, July 11, 2002
GM, Ford shares fall on warranty cost worries
USA Today, July 10, 2002
DaimlerChrysler adds 7-yr./70,000-mi. powertrain warranty for all U.S. Chrysler, Jeep and Dodge vehicles, plan is transferable to subsequent owners
News Release, July 8, 2002
Chrysler to offer longer warranty
USA Today, July 7, 2002
IBM Japan may sell second-hand laptops covered by 3-mo. warranty
CNN, July 3, 2002
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