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Warranty Headlines Archive
Jan. 2006 - June 2006
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June 2006 |
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Attorney explains warranty law to Mustang owners with claims voided by aftermarket modifications.
Muscle Mustangs and Fast Fords Magazine, June 2006
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A.M. Best Co. leaves the ratings of the Virginia Surety Company Inc. and FFG Insurance Company unchanged following Onex acquisition of the Aon Warranty Group.
Press Release, June 30, 2006
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ServiceMaster Co. appoints interim CEO J. Patrick Spainhour as permanent chairman and CEO.
Press Release, June 30, 2006
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Epson warranty service takes months to decide whether to repair or replace a P-2000 portable digital photo viewer.
InfoWorld, June 30, 2006
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Angelina Jolie and Brad Pitt baby shower photos end up in a camera sent to Connecticut for warranty work.
Bostonist, June 30, 2006
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De Beers chairman says many retailers still ignorant about Kimberley Process diamond export warranties.
Mining Weekly, June 29, 2006
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Dell launches Platinum Plus premium service plans for enterprise server and storage system customers.
Press Release, June 28, 2006
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Mattress vendors can void warranty claims if they find stains, but consumers can have them cleaned before filing a claim.
KUTV Salt Lake City, June 28, 2006
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Boston Scientific recalls 50,000 more pacemaker and CEO expects more after Guidant acquisition.
Boston Globe, June 27, 2006
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Gartner researchers see 15% failure rate for notebooks and 5% for desktops in first year, based on survey of warranty repair shops and large enterprises.
CNET News.com, June 26, 2006
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Insect experts battle dangerous Africanized bees in Florida, under warranty.
Knight Ridder Newspapers, June 26, 2006
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SigmaQuest launches SigmaSure RMA Insight, Web-based software for product defect data and root cause analysis for electronic OEMs.
Press Release, June 26, 2006
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Columnist suggests buying extended warranties for HDTV and digital recorders.
Business Week, June 25, 2006
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Yamaha Marine Group dealers to offer two- and three-year PowerMatched warranties for key switches, control boxes, filters, cables, and other boat components.
Press Release, June 23, 2006
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Users complain about hardware defects on Apple's iPod Shuffle, heralded by green and orange flashing lights.
PC World, June 23, 2006
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Horizon Technology releases Proactive PartMatch system for the computer repair and aftermarket service industry.
Press Release, June 21, 2006
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ServiceBench Inc. announces a $7.3 million investment led by Valhalla Partners in addition to existing investors.
Press Release, June 20, 2006
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Warranty dispute escalates into charges of theft and attempted assault
The Maui News, June 20, 2006
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Tarion Warranty Corp. increases warranty coverage for new homes in Ontario from $150,000 to $300,000 for all buyers who take possession after July 1.
Press Release, June 20, 2006
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Warranty Management Technologies offers software designed to enhance communication between homeowners, builders and others involved in home warranty claims.
Finance and Commerce, June 20, 2006
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BenQ lengthens the warranty on LCD televisions to four years in a World Cup promotional tie-in.
AME Info, June 20, 2006
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Circuit City Stores says extended warranty sales in first fiscal quarter were $92.3 million, up from $85.1 million a year ago.
Press Release, June 19, 2006
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State comptroller finds numerous links between Texas Residential Construction Commission and local builders.
Fort Worth Star-Telegram, June 19, 2006
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New state law allows Oklahoma home builders to insert mediation language into their residential construction contracts.
Oklahoma City Journal Record, June 19, 2006
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Readers react to columnist's suggestion that bedding warranties be cut to one year.
Furniture Today, June 19, 2006
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Canadians buy U.S. passenger cars at bargain prices, but can't bring the warranties home with them.
Toronto Star, June 17, 2006
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NEC Computers discontinues the Packard Bell brand name in Australia, but continues offering warranty support.
CRN Australia, June 16, 2006
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Pennsylvania town finds the state's Lemon Law protects consumers but not police cars.
Hanover Evening Sun, June 16, 2006
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Washington Insurance Commissioner fines Apple $100,000 after the company failed to register as a service contract provider.
CNET News.com, June 15, 2006
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California car dealer sues DaimlerChrysler after his $1.7 million Roadster goes only 10 blocks before breaking down.
Metropolitan News-Enterprise, June 15, 2006
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Fuel distributors could be liable for engine damage caused by bad biodiesel if truck makers deny warranty claims.
The Age, Australia, June 15, 2006
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AIAG guideline on heat treat process aims to lower automotive recalls and warranty costs.
Press Release, June 15, 2006 (PDF file)
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Volvo, Vauxhall and Mercedes make the most reliable executive cars, while Saab, Rover and Audi make the least, Warranty Direct says.
What Car? June 14, 2006
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Toyota Material Handling U.S.A. Inc. promotes Jewell Brown to be manager of customer satisfaction.
Press Release, June 14, 2006
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Old Republic Insured Automotive Services Inc. to use the StoneEagle SecureCard Solution to handle claim payments.
Press Release, June 14, 2006
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Hewlett-Packard plans to announce out-of-warranty e-mail & chat support to be free of charge.
CNET News.com, June 13, 2006
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Customers of HP’s consumer products get free online chat and email after their warranties expire.
Press Release, June 14, 2006
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4C Solutions Inc. announces plans to expand their global operations and services.
Press Release, June 13, 2006
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A.M. Best keeps its financial strength rating for Fidelity National Financial at A- (Excellent) in advance of the company's restructuring.
Press Release, June 13, 2006
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Ontario Provincial Police ask residents to watch for extended warranty scam junk mail.
Guelph Mercury, June 13, 2006
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Virginia State Corporation Commission’s Bureau of Insurance to license home warranty providers.
Press Release, June 13, 2006
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Cyber-Test to manage an LCD monitor exchange program for two national retail chains on behalf of an extended warranty administrator.
Press Release, June 12, 2006
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Davenport Public Schools compares the warranties of artificial turf products to replace aging field at Brady Street Stadium.
Quad City Times, June 11, 2006
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Town to buy FieldTurf again, despite having a warranty issue with a 1997 installation.
Payson Roundup, June 9, 2006
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Water leaks should be reported to homebuilders immediately if the warranty is still in effect.
Chicago Sun-Times, June 9, 2006
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Guyana National Bureau of Standards finds both dealer and consumer fraud with cell phones.
Stabroek News, June 9, 2006
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Epson India to give bonus second year warranty to anyone who returns scratch-off game cards.
Channel Times, June 9, 2006
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Some Shelby County homebuilders replace traditional 2-10 new home warranties with only one year of coverage.
WREG-TV Memphis, June 8, 2006
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Winnebago Industries says its parts service is the best in the industry; fills order for 22 year old parts.
Press Release, June 8, 2006
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Western Digital to swap any brand hard drive for one of its own, backed by a five-year warranty.
Channel Times, June 8, 2006
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Warrantech Corp. acquired by private equity firm H.I.G. Capital for 75 cents per share.
Press Release, June 7, 2006
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Novellus Systems says margins are improving thanks to reduced warranty and material costs.
TheStreet.com, June 7, 2006
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Jewelry industry to publicize the Kimberley Process and its system of diamond warranties in advance of the new film The Blood Diamond.
National Jeweler, June 7, 2006
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Lexus and Toyota models top 11 out of 19 segments listed in 2006 J.D. Power Initial Quality Study.
Press Release, June 7, 2006
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Porsche, Lexus, Hyundai top U.S. quality survey.
Reuters, June 7, 2006
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GM chairman outlines plan to cut material costs and warranty expense at annual meeting.
Webcast, June 6, 2006
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Text of speech by GM chairman Rick Wagoner.
Detroit Free Press, June 7, 2006
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Manufacturing Insights survey finds unnecessary costs incurred after the initial warranty event is triggered.
Press Release, June 5, 2006
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IBM India Research Lab creates a warranty management system for automakers in the United States.
New York Times, June 4, 2006
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Dell to add 1,000 jobs at its customer service center in Nashville to staff the new DellConnect technical support program.
The Tennessean, June 3, 2006
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Sun Microsystems plans to offer managed services to its reseller partner base beginning in July.
CRN, June 2, 2006
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India's Trade Association of Information Technology says the computer warranty policy of Asus is just not workable.
CRN India, June 2, 2006
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New Owners of the Sure Dry Waterproofing system wants $250 to maintain their lifetime warranties.
Peoria Journal Star, June 2, 2006
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Nissan lengthens engine warranty on 2006 Altima and Sentra SE-R after reports of excessive oil consumption.
Associated Press, June 2, 2006
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Toyota recalls more than a million cars to fix a faulty steering component.
Business Week, June 1, 2006
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Law firm McClanahan & Clearman files a lawsuit against DuPont Canada's Brookdale International Systems unit over recall of fire hood.
Press Release, June 1, 2006
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May 2006 |
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Washington state tax collectors may have to refund new liquor and extended warranty taxes.
The Olympian, May 31, 2006
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Domestic & General reports a 14.5% rise in revenue and a 19.5% rise in pre-tax profits and raises its dividend.
Money Week, May 30, 2006
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Navistar downgraded by Bear Stearns, citing potential warranty risk from new diesel rules.
Crain's Chicago Business, May 30, 2006
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Charter Warranty and Armored Tire USA join the DealerTrack Aftermarket Network, expected to launch this summer.
Press Release, May 30, 2006
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Tweeter Home Entertainment Group locked in a legal dispute with the Aon Warranty Group.
Patriot Ledger, May 29, 2006
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HCL Infosystems to sell, service, and support Apple iPods in India, and is opening an online music service.
CyberMedia India Online, May 29, 2006
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Buying an extended warranty for a vehicle can be a tough decision for consumers.
New York Times, May 28, 2006
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How complaints over Apple iPod's durability are pushing at the margins of users' patience and the UK's consumer laws.
Guardian, May 27, 2006
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Class action lawsuit filed against Martha Stewart Sears for defective glass patio tables.
Press Release, May 27, 2006
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Winland Electronics recalls EnviroAlert EA200 and EA400 products; net income hit.
Press Release, May 26, 2006
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Ford to delay launch of redesigned pickup truck; analyst faults its Navistar-made engine.
Reuters, May 25, 2006
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Converting Hummer or SUV into a limo voids all warranties.
Detroit Free Press, May 25, 2006
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Former CEO of Accord Customer Care Solutions pleads guilty to inflating warranty claims on Nokia phones.
Channel News Asia, May 25, 2006
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Panasonic announces its Care Plus International Warranty for Middle East consumers.
AME Info, May 24, 2006
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Editor wants bedding manufacturers to shorten warranties to one year so retailers can sell extended warranties.
Furniture Today, May 24, 2006
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Pennsylvania county sues UniLect Co. for breaching its warranty agreement when its Patriot voting machines were decertified.
Pittsburgh Post-Gazette, May 23, 2006
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Reseller recommends Acer and HP laptops, but says HP has better service and fewer warranty claims.
Business Owner, May 23, 2006
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LG wants to gain washing machine market share with new features, longer warranties.
Sify Business, May 23, 2006
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Philips Business Solutions plans to introduce usage-based warranties this fall for its new LCD monitors.
eChannel Line, May 22, 2006
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Asurion Corp. buys Warranty Corp. of America; company to become its subsidiary.
Press Release, May 19, 2006
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Pruitt vs. KB Home class action settlement approved by Texas court; prohibits mandatory binding arbitration for warranty claims.
Press Release, May 19, 2006
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Dell plans to cut $3 billion in costs this year, largely on parts and warranty cost reductions.
Austin American-Statesman, May 19, 2006
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Microsoft warns Xbox 360 owners that modifying the console to play pirated games will void the warranty.
Eurogamer, May 18, 2006
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Warranty Direct Ltd. calculates the ten most reliable used cars of the past decade -- all are Japanese.
Press Release, May 17, 2006 (Word file)
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Disabling the region code reader on a DVD player can be done, but it voids the warranty.
Dallas Morning News, May 18, 2006
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General Motors Acceptance Corp. to open office in Shanghai, will research auto insurance market.
Shanghai Daily, May 18, 2006
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Watch out for bogus RoHS parts. Confusion in the electronics marketplace over RoHS makes conditions ripe for counterfeiters.
Purchasing, May 18, 2006
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IBM WebSphere Content Discovery for Business Intelligence can extract data from call center and warranty claims.
Press Release, May 17, 2006
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National Association of Home Builders publishes book, Warranties for Builders and Remodelers (ISBN 0-86718-612-7).
Press Release, May 17, 2006
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MSX International's first quarter net sales falls but warranty service revenue are up.
Press Release, May 16, 2006
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Man spends $12,000 converting his Toyota Prius to plug in, gets 100 miles per gallon, but voids his warranty.
San Jose Mercury News, May 16, 2006
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ServiceMaster CEO Jonathan P. Ward resigns and is replaced by board member J. Patrick Spainhour.
Press Release, May 16, 2006
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Hyundai Motor chairman Chung Mong-koo still in jail; Korean auto suppliers say they're in crisis.
Korea Herald, May 16, 2006
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CSI Wireless Inc. cuts product warranties to 1 yr., reports big gain in sales of 3-yr. extended warranties.
Press Release, May 15, 2006
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Pro-Dex Inc. reschedules earnings conference call to revise its warranty accrual provision after getting faulty parts from a supplier.
Press Release, May 15, 2006
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New Zealand government investigates mandatory home warranties as a solution to leaky home problem.
New Zealand Herald, May 12, 2006
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Exide Technologies covers new Marathon and NASCAR Extreme batteries with 9-year warranties.
Press Release, May 11, 2006
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Lexus to begin offering service agreements to owners of its certified used vehicles in October.
Automotive News, May 11, 2006
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Solar panel warranties cover performance but not weather damage, and periodic cleaning is required.
CNN Money, May 11, 2006
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Computer makers tout semi-rugged laptops that survive drops and spills.
Wall Street Journal, May 9, 2006
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Housing Ministry in Malaysia plans to make three-year warranties standard practice for the homebuilding industry.
Malaysia Sun, May 9, 2006
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EMC lengthens the standard CLARiiON networked storage systems warranty to three years.
Press Release, May 8, 2006
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Panasonic lengthens digital camera warranties from one to three years in the UAE.
ITP Technology, May 8, 2006
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Better Business Bureau's Auto Line has helped resolve 1.8 auto warranty complaints in past 25 years.
Fort Wayne Frost Illustrated, May 8, 2006
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American Home Shield's revenue up 5%; new sales up 1%; operating profits down 36%.
Press Release, May 8, 2006
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Seagate Technologies says most disk drives returned under warranty have software problems, not hardware.
Newsday, May 7, 2006
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Aquarion Safety Valve sells sewage and water pipe service plans administered by Aon Home Warranty Services.
Miami Herald, May 7, 2006
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Extended warranty terms under scrutiny in Ohio after lawmaker complains of misrepresentation.
Cincinnati Enquirer, May 6, 2006
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Manufacturers introduce initiatives to improve after-sales service and support.
Channel Times, May 5, 2006
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Aon Corp. reports warranty, credit, and P&C revenue up 15% with pretax income up 16%.
Press Release, May 4, 2006
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Centrica takes its British Gas CRM project back from Accenture after massive delays.
Computing, May 4, 2006
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Microsoft can't do warranty work for XBox customers living in Puerto Rico.
The Consumerist, May 3, 2006
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Hyundai Automotive Group chairman Chung Mong-koo arrested on charges of embezzlement and bribery.
Korea Times, May 1, 2006
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Mitsubishi Caterpillar Forklift America licenses 4CS iWarranty software.
Press Release, May 1, 2006
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The Forestry and Industrial Equipment Division of Blount Inc. licenses 4CS iWarranty software.
Press Release, May 1, 2006
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Phoenix American Insurance Group and Wynn's Extended Care join the DealerTrack Aftermarket Network.
Press Release, May 1, 2006
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General Motors recalls 400,000 trucks after NHTSA reports three complaints of brake light problems.
Shreveport Times, May 1, 2006
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BMW Group Australia lengthens warranties to three years.
AutoWeb, May 1, 2006
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Eros Group to cover Hitachi plasma, LCD, and projection TVs with a four-year warranty.
Strategiy.com, May 1, 2006
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April 2006 |
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Regulators in Québec investigate auto dealers selling extended warranties without an insurance license.
Canadian Underwriter, April 2006
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Haier offers a five-year warranty to prove that its washing machines are reliable.
Business Standard, April 29, 2006
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NEC uncovers huge counterfeit ring in China that faked 50 products, including warranty documents.
International Herald Tribune, April 28, 2006
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Six Apple iPod Nano lawsuits are consolidated and transferred to the Northern District of California.
CNET News.com, April 28, 2006
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Exotic Warranty Company ordered into receivership after Florida regulators say it sold extended warranties without a license.
Insurance Journal, April 28, 2006
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Ford rumored to be considering six-year warranties along with shift to "Bold Moves" tag line.
AutoWeek, April 27, 2006
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Pennsylvania Attorney General files suit against kennel operator under state's puppy lemon law.
Philadelphia Inquirer, April 27, 2006
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Arctic Cat recalls 52,000 snowmobiles after receiving 217 warranty claims for fuel leak problems.
Associated Press, April 26, 2006
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Miami airport pays Sumitomo $1.98 million to "exercise" unused shuttle trains still under warranty.
Miami Herald, April 26, 2006
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Nissan is coping with subpar quality at its assembly plant in Canton, Miss., which makes the Titan pickup, Quest minivan, Armada SUV, Altima sedan, and Infiniti QX56 SUV.
Automotive News, April 26, 2006
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Diebold Election Systems will void its warranty if any third party tests or inspects its voting machines.
Tallahassee Democrat, April 25, 2006
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GM of Canada reacts to a class action lawsuit filed against it over faulty intake manifold gaskets.
Soonews.ca, April 25, 2006
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Canon fails to notify U.S. customers about so-called e18 defect, demands payments for repairs.
Consumer Affairs, April 24, 2006
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Sewer manufacturer tells town it will not honor its warranty if the streets aren't paved to guard manholes and air seals.
Newburyport Daily News, April 24, 2006
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Wilson's Suede & Leather drops lifetime warranties; retailer says it was not cost-effective.
San Jose Mercury News, April 24, 2006
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Attorney says PrimeGuard backed 40,000 extended warranty policies sold by 1Source and First Assured.
Hartford Courant, April 22, 2006
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Toshiba to repair laptop for 15th time in three years; declines to replace the unit.
Orlando Sentinel, April 21, 2006
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National Association of Home Builders publishes new book, Warranties for Builders and Remodelers.
Building Online, April 20, 2006
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Godrej & Boyce gives its refrigerators a 10-year warranty against rusting.
Domain B, April 20, 2006
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Extended warranties bought from defunct Autolines Inc. honored at other repair shops.
Brockton Enterprise, April 19, 2006
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Synergix to sell extended warranties with four-day turnarounds at a cost of 2% of product price.
Barcode Resellers, April 19, 2006
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HH Robertson Asia/Pacific Group picks Industrial Nanotech because the company was willing to back its metal coatings with a warranty.
Press Release, April 18, 2006
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Dealers Assurance Company appoints Kirk A. Borchardt as chief executive officer and
Mohammad H. Mithani as vice president.
Press Release, April 17, 2006
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City of Rock Hill, SC, picks CNH backhoe-loaders because of warranty policies.
Equipment Today, April 15, 2006
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Polaris Industries says sales fell after increased warranty claims lowered dealer confidence in its snowmobiles.
Reuters, April 13, 2006
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Mercedes wants to reduce warranty claims for the E-Class to a level lower than Toyota's.
What Car?, April 13, 2006
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The Exotic Warranty Company to be liquidated by a Circuit Court in Florida; company sold insurance without a license.
Official Announcement, April 12, 2006
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Carrier Transicold adds coverage of refrigeration system sensors and leaks to its extended warranty program.
Press Release, April 12, 2006 (PDF file)
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DaimlerChrysler Canada president says warranty costs have been cut 40% in the past decade.
Toronto Globe and Mail, April 11, 2006
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Vermont attorney general's office closes Dydo Auto Sales after numerous fraud allegations.
Rutland Herald, April 11, 2006
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Jigsaw Insurance Marketing (Wales) Ltd. to add 100 extended warranty telemarketing jobs in a new call center.
Western Mail, April 11, 2006
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Milwaukee Electric Tool Corp. lengthens battery warranties from two to five years, and from 1,000 to 2,000 recharges.
Press Release, April 11, 2006
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Navistar dismisses its auditors, delays annual report, and will restate earnings and warranty reimbursements.
CFO Magazine, April 10, 2006
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Apple says installing Boot Camp, its new Windows XP software, does not invalidate a Mac's warranty.
Macworld, April 10, 2006
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Cayman Automotive Marketing to offer vehicle service contracts in the Cayman Islands.
Cayman Net News, April 10, 2006
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Columnist says the 1998-2002 V6-powered Honda Accord is a problem-prone car.
Toronto Star, April 8, 2006
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GM to cooperate with Delphi's creditors, but still says it's owed money for warranty and product recall claims.
Associated Press, April 7, 2006
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Consumer Reports gives four of five Nissan and Infiniti models built in Mississippi the lowest possible reliability ratings.
Bloomberg News, April 7, 2006
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Truck needs a new engine but Dodge says the warranty was voided by a lack of oil change documentation.
WSAV-TV Savannah, April 7, 2006
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Azerbaijan's Antimonopoly Policy Department suspects non-warranted mobile phones are being sold.
Azerbaijan Today, April 6, 2006
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Warranted garbage cans are disappearing in Nashville, homeless thieves suspected.
The Tennessean, April 5, 2006
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Hiking boots' "lifetime" warranty ended when the company was bought.
Seattle Post Intelligencer, April 5, 2006
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Service Net Solutions to administer all extended warranty programs for Tweeter Home Entertainment Group.
Press Release, April 4, 2006
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Western Digital to deliver under-warranty hard drive replacements directly to homes and businesses.
Channel Times, April 4, 2006
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Lawsuit alleges General Motors had 225,000 warranty claims and 11 crashes blamed on faulty wipers.
Associated Press, April 4, 2006
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Firemen pick Elite Fire Apparatus over Pierce Manufacturing, city's criteria gave points for doing warranty work locally.
Appleton (WI) Post-Crescent, April 4, 2006
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Dell boosts warranties after months of scathing criticism of its customer service and warranty protection policies.
CRN, April 3, 2006
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Dell lengthens warranties on Inspiron notebooks from 90 days to one year.
Press Release, April 3, 2006
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Whirlpool completes Maytag acquisition and Maytag's CEO resigns.
Associated Press, April 3, 2006
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Canon says it shows commitment to small office/home office customers with a three-year warranty on a new laser copier/printer.
Press Release, April 3, 2006
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BelAir Networks announces three-year warranty for all its wireless data products.
Press Release, April 3, 2006
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Iguana removal service gives customers one-year warranty that the reptiles won't return.
Charlotte Harbor (FL) Sun-Herald, April 3, 2006
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Innovative Electronic Service Solutions opens a nationwide service center in Harrisburg, PA.
Press Release, April 3, 2006
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Union negotiations begin that could determine the future for Delphi and General Motors.
Buffalo News, April 2, 2006
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March 2006 |
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U.S. Distric Court judge tells NHTSA it failed to provide enough notice to comment on TREAD Act rulemaking.
Associated Press, March 31, 2006
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A.M. Best affirms its A- (excellent) rating for Dealers Assurance Company, a unit of SouthwestRe Holdings Inc.
Press Release, March 31, 2006
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Customers file suit against Dan Nelson Automotive and MetaBank, alleging warranty fraud.
Sioux City (SD) Journal, March 31, 2006
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Personal questions on warranty registration cards irritate columnist.
Christian Science Monitor, March 31, 2006
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Domestic & General predicts that profits for the year should be at the upper end of forecasts.
ShareCast, March 31, 2006
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Homeserve plc expects profits to be in line with expectations, though furniture warranty sales slow.
ShareCast, March 30, 2006
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Diebold Elections Systems says unauthorized testing of electronic vting machines violates warranty.
Salt Lake Tribune, March 30, 2006
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CellStar Corp. expects outsourcing to decline as lock/line's new owner Asurion takes warranty work in-house.
Press Release, March 30, 2006
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Avidyne Corp. adds overnight and same-day exchange options to its avionics warranty and service plans.
Press Release, March 30, 2006
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China's new RoHS law more stringent than the EU RoHS directive.
AMR Research, March 29, 2006
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Gentec International lengthens warranties on Sigma digital camera lenses sold in Canada.
Press Release, March 29, 2006 (PDF file)
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A-1 Home Inspections to offer 90-day home warranties administered by Complete Appliance Protection Inc.
Press Release, March 29, 2006
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N.E.W. Customer Service Companies Inc. is recertified by J.D. Power and Associates for the second consecutive year for Call Center Customer Satisfaction Excellence.
Press Release, March 28, 2006
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Warranty Direct Ltd. says 33% of 125 garages it questioned charged more than the manufacturer's official repair times.
What Car?, March 28, 2006
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UK's Retail Motor Industry Federation says Warranty Direct's survey is misleading.
Press Release, March 28, 2006
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Home repair scammers get 37 months for doing shoddy roof-repair work and lying that it was guaranteed under a five-year warranty.
Associated Press, March 28, 2006
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SAS Institute announces an enhanced SAS Warranty Analysis package and nine other solutions during its 31st annual user conference.
Press Release, March 27, 2006
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ServiceBench to use the PlusOne Screening Solution to help it flag undesirable service providers.
Press Release, March 27, 2006
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When selecting a computer, customers should reject models with only 90-day warranties.
Washington Post, March 27, 2006
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Hyundai Motor Co. continues to push quality and long warranties as it takes third place in Initial Quality Survey behind Buick and Toyota.
Korea Herald, March 26, 2006
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Tempe town lake's seven year old inflatable rubber dams may not last longer than their ten-year warranties.
Arizona Republic, March 26, 2006
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Manufacturers need to introduce a system to monitor and regularly evaluate the performance of their service providers.
Channel Times, March 25, 2006
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Florida builder to offer cast concrete buildings with unconditional warranties against hurricane damage.
Charlotte Sun-Herald, March 24, 2006
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Car makers find lengthy warranties don't carry much clout in the marketplace.
Business Week, March 24, 2006
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Delphi helps Ford reduce warranty costs by developing a new global crimp standard for wiring harnesses.
Press Release, March 23, 2006
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Green Welling LLP files class action lawsuit against Hyundai, alleging defective clutch in Tiburon.
Press Release, March 23, 2006
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BrandsMart USA extends its service contract administration agreement with Warrantech for three more years.
Press Release, March 23, 2006
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Genesis Electronics Manufacturing to use warranty & service depot to help customers manage electronic product recycling.
Press Release, March 23, 2006
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Don't remove the mattress tags, it could help with product identification if there's a warranty claim.
Kansas City Star, March 23, 2006
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National Biodiesel Board says sales of the Jeep Liberty CRD diesel have been twice as large as early expectations.
Press Release, March 22, 2006 (PDF file)
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Finaccord Ltd. publishes study on finance, warranties, and insurance for mobile devices in Europe.
Press Release, March 22, 2006
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ServicePower’s Field Service Solutions Division to provide claims processing services to Noritz America for its tankless water heater business.
Press Release, March 22, 2006
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Hewlett-Packard leverages the warranty chain management expertise of Microsoft, PolyVista, iTAC Software and 4CS to deliver a "closed loop" solution of its own.
Press Release, March 21, 2006
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PC World survey finds 63% of respondents buy extended warranties; most buyers were satisfied.
PC World, March 21, 2006
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Auto dealers now in search of the warranty work they used to avoid, some even faking recall notices.
Automotive News, March 21, 2006
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Crawford & Company's Australia operation activates its catastrophe plan in
the wake of Cyclone Larry.
Press Release, March 21, 2006 (PDF file)
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Beam in Scottish Parliament's roof falls but builder's one-year warranty expired Feb. 17.
Scotsman, March 20, 2006
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U.S. recalls of Toyota cars and trucks rise more than tenfold, but quality and warranty indicators remain the same.
Automotive News, March 20, 2006
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Canon resellers in Australia soon to offer manufacturer's own three-year extended warranty packs.
ARN, March 20, 2006
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Fein GmbH uses mySAP Customer Relationship Management and SAP NetWeaver to allow buyers to register their extended warranties.
SAP Info, March 20, 2006
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Safemark Systems charges half million hotel guests $1 per day for room safe's warranty, splits fees with hotels.
San Francisco Chronicle, March 19, 2006
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Minnesota bill would prevent builders from escaping warranty claims by closing down business.
Associated Press, March 17, 2006
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360 Magazine names Seagate Technology the 2005 Channel Champion in India, citing warranty policies and technical support.
Press Release, March 17, 2006
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GM increases 2005 loss by $2 billion, postpones annual report filing by two weeks.
Bloomberg News, March 16, 2006
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Toyota guarantees all hybrid-specific components for 10 years or 100,000 miles, while Ford guarantees them for 8 years or 100,000 miles and Honda for 8 years or 80,000 miles.
CNN, March 16, 2006
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Private equity firm Golden Gate Capital invests in Interstate National Dealer Services Inc.
Press Release, March 16, 2006
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Sonic Automotive agrees to pay $1 million fine for selling warranted anti-theft device that buyers didn't want.
Charlotte Observer, March 16, 2006
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Raytheon's new version of Tomahawk missile has 15-year warranty to predecessor's eight.
Press Release, March 15, 2006
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Talks between PA county and Election Systems & Software for new voting machines collapse after company refuses to detail price of extended warranties.
Wilkes-Barre Times Leader, March 15, 2006
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Arizona Supreme Court says state's lemon law doesn't apply to leased vehicles because dealer still owns title.
Associated Press, March 15, 2006
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Racing car parts maker JG Kern Enterprises to use Plexus Online for sales, warranty tracking, shipping and inventory management.
Press Release, March 15, 2006
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AWA acquires Australian consumer electronic service provider Telefix Sales Pty. Ltd.
Press Release, March 15, 2006
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The Holland Group reports a drop in warranty claims after switching to ZF Sachs heavy-duty shocks.
Fleet Owner, March 14, 2006
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NHTSA examines 13,632 DaimlerChrysler minivan airbag warranty claims.
Akron Beacon Journal, March 14, 2006 (last item)
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IBM eyes 50,000-plus employees in India by next year, and plans a $200 million development center in Bangalore.
Information Week, March 13, 2006
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Computer dealers complain about Asus India's warranty policies.
Channel Times, March 13, 2006
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VAC Service blames company's sale and a change of insurance companies for delay in claims payment.
Buffalo News, March 13, 2006
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Israel passes law requiring statutory minimum one-year warranty on all electrical, electronic and gas products that cost more than 150 shekels (US$32).
Israel National News, March 13, 2006
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Dell lengthens entry level computer warranties to a year.
American Statesman, March 10, 2006
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UAW union official says warranty costs at DaimlerChrysler plant were reduced by $40 million over 5 years.
The Manufacturer, March 10, 2006
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SanDisk Corp. announces new flash memory cards with faster read and write speeds and longer warranties than before.
Press Release, March 9, 2006
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Ohio house votes 93-0 to modify state laws for service contracts.
Associated Press, March 9, 2006
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Western Digital holds seminars in Casablanca and Algiers so resellers can better understands its products and their warranty policies.
AME Info, March 9, 2006
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IBM moving auto warranty cost reduction and telematics development center to Bangalore, India.
Electronic Engineering Times, March 8, 2006
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TurboChef Technologies raises warranty reserves as revenue falls.
TheStreet.com, March 7, 2006
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Nucleus Research study of 81 companies finds SAP customers are less profitable than average.
Press Release, March 7, 2006
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Expert says the most important thing to consider when purchasing a spa or hot tub is the warranty.
East Bay Newspapers, March 7, 2006
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Kia Opirus has a five-year warranty, almost twice as long as any other vehicle in Nigeria.
Lagos Vanguard, March 7, 2006
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Mechanical Breakdown Administrators Inc. and the National Motorcycle Dealers Association to sell extended warranties administered by Warrantech.
Press Release, March 6, 2006
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Attensity releases Attensity Analytics 2.0 with improved user interface, support for the Teradata platform, sold as a hosted or installed application.
Press Release, March 6, 2006
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Honda still has the most extensive marine engine warranty in the business.
Motor Boat & Yachting, March 6, 2006
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India Supreme Court in Indochem Electronic case says company's conduct lengthened warranty.
Business Standard, March 6, 2006
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Simmons Canada blames higher pension, warranty, and materials costs for lower net income.
Press Release, March 6, 2006
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Shorter product warranties make extended warranties look more attractive.
KTRK-TV Houston, March 6, 2006
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Ohio officials say the cost of Diebold Election Systems' service contracts is excessive.
Columbus Dispatch, March 5, 2006
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Warranty issues dominate meeting of computer resellers in Barddhaman, India.
Channel Times, March 4, 2006
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Totally Awesome Computers closes down stores, but PC Laptops to honor its service contracts.
Associated Press, March 4, 2006
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OfficialWire says "free" warranty on Groundhog Enterprises credit card machines was actually $10/month.
Press Release, March 4, 2006
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Dana Corp. files for Chapter 11 bankruptcy protection and gets a $1.45 billion debtor-in-possession financing facility from three banks.
Press Release, March 3, 2006
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ServiceMaster promotes American Home Shield CEO to group president, appoints sales VP as COO.
Press Release, March 2, 2006
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Wipro Technologies joins Standards for Technology in Automotive Retail (STAR) effort.
Press Release, March 2, 2006
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BMW owner wins extended warranty lawsuit against her auto dealer in small claims court.
Napa Valley Register, March 2, 2005
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Iris International credits service contracts for 31% jump in sales of consumables and service.
Press Release, March 2, 2006
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Brunel Microscopes says it has not had a warranty issue in over 20 years of working with Meiji Techno UK Ltd.
Press Release, March 2, 2006
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Circuit City repairs big screen TV eight times in three months, even though extended warranty promises a replacement after three tries.
KOVR-TV Sacramento, March 1, 2006
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Lawsuit filed by Abraham Fruchter & Twersky LLP accuses Applica of failing to reserve adequately for warranty claims.
Press Release, March 1, 2006
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Owners of Dixons, Currys, The Link and PC World plan a £10m promotion for their Coverplan extended warranties.
DM Bulletin, March 1, 2006
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Warranty analysis saves time, money, and brand reputation, SAS Institute says.
Industry Week, March 1, 2006
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February 2006 |
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Web sites in 20 countries scrutinized for warranty and consumer rights violations.
Australian Competition and Consumer Commission, February 28, 2006
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New Jersey Supreme Court rules that leased motor vehicles are covered by federal warranty law.
Newark Star-Ledger, February 28, 2006
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Thor Industries says a decline in warranty costs helped fuel record quarterly profits.
Press Release, February 28, 2006 (PDF file)
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Comet Group sells Sony radio for £19 and a three-year extended warranty for £35.
Motley Fool UK, February 28, 2006 (item 5)
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Gulf Warranties and Emirates National Oil Company to market roadside assistance plans more aggressively.
Trade Arabia News Service, February 28, 2006
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Winning word in school's spelling bee is W-A-R-R-A-N-T-Y.
Park Hills (MO) Daily Journal, February 28, 2006
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Former top Enron accountant says he plundered reserves to boost earnings.
Associated Press, February 27, 2006
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CNH Capital to sell service contracts through dealers in the U.S. and Canada.
Press Release, February 27, 2006
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Arrow Truck Sales Inc. launches its first extended warranty program.
Kansas City Business Journal, February 27, 2006
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Home Warranty Association of California issues a 10-point checklist for purchases of home warranties.
Press Release, February 27, 2006
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Home sellers unwilling or unable to make repairs should buy a home warranty instead.
The Tennessean, February 26, 2006
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Aeromaritime America Inc. wins quality award from Rolls-Royce for having below 1% warranty claims rate.
Press Release, February 26, 2006
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Differences in national VAT and warranty rules make selling on eBay difficult for Irish firm.
The Sunday Times (Dublin), February 26, 2006
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Extended warranty administrator lock/line decides against opening a call center in Joplin MO.
Joplin Globe, February 25, 2006
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Consumer Reports says Maytag, Whirlpool, and Frigidaire cut back on appliance warranties.
WBZ-TV Boston, February 24, 2006
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New technology TVs deserve extended warranties, but make sure they cover lamp replacements.
Consumer Reports, issue dated February 2006
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Renewable Energy Trust requires a five-year warranty for solar and wind projects it finances.
Boston Globe, February 23, 2006
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Behringer says its new replacement warranty policy has been well-received in Europe.
Press Release, February 23, 2006
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Old Republic Insurance Co. to underwrite and administer service contracts sold by Vehicle Protection Plus LLC.
F&I Management & Technology, February 22, 2006
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Toshiba America Information Systems begins selling R0HS-compliant laptop at Wal-Mart Stores.
Press Release, February 22, 2006
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KB Home agrees to drop binding arbitration from its warranties to settle class-action lawsuit.
Associated Press, February 22, 2006
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Sears Canada tells shareholders to reject a takeover offer from its U.S. parent company, Sears Holdings Corp.
CBC News, February 22, 2006
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Sears Holdings responds to Canadian board's rejection, says their valuation is based on unrealistic warranty cost reduction estimates.
Press Release, February 22, 2006
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GM wants a seat on Delphi's creditor committee, says it has a $1.3 billion claim, including $100 million in warranty costs.
Detroit Free Press, February 22, 2006
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Wal-Mart Stores sees 25% growth in other income, helped by financial services, warranty revenue, and membership fees.
Bloomberg News, February 21, 2006
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Elderly people on fixed incomes should buy extended warranties, says appliance repairman.
Black Enterprise, February 21, 2006
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Canon won't recognize so-called E18 error as a defect and won't repair affected cameras under warranty.
PC World, February 21, 2006
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Audi of America to end free maintenance program and cease requiring dealers to keep replaced parts.
Automotive News, February 20, 2006
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Cody & Arne Dreier, former owners of North 95 Auto Sales, sentenced for pocketing extended warranty premiums.
Bonner County Daily Bee, February 19, 2006
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Extended warranties for laptops cost more and cover less.
Laptop Magazine, issue of March 2006
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| Health insurers unwillingly pick up the costs of Medtronic and Guidant medical device recalls.
New York Times, February 18, 2006 |
| Rohm and Haas Paint Quality Institute lists questions to ask painting contractors about warranties.
Myrtle Beach Sun News, February 18, 2006 |
| What Car? magazine finds hourly labor rates vary from £49 for Vauxhall in Scotland to £140 for BMW in London.
The Independent, February 17, 2006 |
| UK federation disputes survey's findings, says auto dealers charge consumers £63.04 per hour, and charge £51.35 per hour for warranty work.
Press Release, February 17, 2006 |
| Edmunds analyst suggests buying auto service contracts from the manufacturer for the best protection and the best price.
The Olympian, February 17, 2006 |
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Mahindra USA Inc. signs with 4CS Inc. to use the iWarranty Lifecycle Management suite.
Press Release, February 16, 2006
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| Comet uses business intelligence tools by MicroStrategy and Conchango to gauge profitability of extended warranties.
Computing, UK, February 16, 2006 |
| Alberta labor groups say Canadian Natural Resources Ltd. is skirting foreign worker laws by claiming they'll do warranty work.
Press Release, February 16, 2006 |
| Alberto Martinez of Boonton Auto Sales indicted for pocketing extended warranty premiums.
Parsippany Daily Record, February 16, 2006 |
| Gartner analyst says Australian PC resellers must up-sell buyers to flat screens and extended warranties to remain profitable.
ARN, February 16, 2006 |
| Circuit City says one bad pixel not enough to warrant replacing HDTV, but reverses decision after a TV reporter calls.
WRAL-TV Raleigh, February 15, 2006 |
| Gartner analyst says auto electronics failures behind 70% of all vehicles returned to the dealer under warranty.
Industry Week, issue dated March 1, 2006 |
| Gartner measures a 17% drop in warranty costs at Deere after increased chargebacks to suppliers.
Industry Week, issue dated March 1, 2006 |
| KitchenAid and Samsung rate highest in J.D. Power and Associates' 2005 Major Home Appliance Study.
Kitchen & Bath Design News, February 2006 |
| Apple Computer will honor product warranty and service contract claims globally on all laptop, desktop, server, display, and iPod products.
Apple Insider, February 14, 2006 |
| Dell's 30" LCD screen has a three-year warranty while Apple's has one year.
Übergizmo.com, February 14, 2006 |
| Angry mothers sue Thomas the Tank Engine manufacturers over loss of lifetime warranties.
WLS-TV Chicago, February 14, 2006 |
| Fighting for warranty rights in Australia; what to do when a claim is denied.
Channel Seven Sydney, February 14, 2006 |
| N.E.W. Customer Service Companies is the first extended warranty company to win an International CES Innovations Design and Engineering Award.
This Week in Consumer Electronics, February 13, 2006 |
| VAC Service Corp., acquired by Bankers Warranty, looks for growth in PCs and appliances.
This Week in Consumer Electronics, February 13, 2006 |
| American Home Shield revenues up 8%, but summer weather drives up claims and impacts net income.
Press Release, February 13, 2006 |
| Relitec Holdings awaits talks before letting Relisys Digital assume warranty liabilities of bankrupt subsidiary.
Computing, February 13, 2006 |
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Bumper-to-bumper free maintenance remains a part of BMW's strategy.
Automotive News, February 13, 2006
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| Couple charged with stealing own car after a warranty repair dispute.
Sunday Star Times, February 12, 2006 |
| DealerTrack Holdings Inc. launches the Aftermarket Network; will carry service contract quotes from Ultimate Warranty, Warrantech, and others.
Press Release, February 11, 2006 |
| Dealer Services Group of Automated Data Processing Inc. launches Web Suite dealer management system, including warranty parts tracking module.
Press Release, February 11, 2006 |
| Arizona Attorney General reaches a $170,000 settlement with the Auto Connection and its owner Gail Oleaga for pocketing extended warranty premiums; she must stay out of the business for six years.
Press Release, February 10, 2006 (PDF file) |
| Foundation for Taxpayer and Consumer Rights sues Apple Computer over $25 iPod nano screen replacement fee.
Press Release, February 10, 2006 |
| American International Group Inc. agreed to pay more than $1.6 billion to settle accounting scandal, but some former AIG execs still face fraud charges.
CNN, February 9, 2006 |
| Aon Corp. sees 8% organic revenue growth in warranty, credit and property & casualty lines of business.
Press Release, February 9, 2006 |
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Aon Corp. and State of Flux Ltd. launch new supply chain risk management solution.
Press Release, February 9, 2006
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| Ultimate Warranty Corp. appoints Edwardo Jordan as its new president.
Press Release, February 9, 2006 |
| Mitsubishi Motors Corp. reports smaller net loss thanks in part to lower warranty expenses in Japan.
Press Release, February 9, 2006 |
| Forty-four years after starting vacuum cleaner company, David Oreck still watches warranty claims for quality problems.
Scripps Howard News Service, February 8, 2006 |
| 4CS Inc. signs Mitsubishi Caterpillar Forklift America to use its iWarranty software suite.
Press Release, February 7, 2006 |
| Consumer Reports says to consider buying an extended warranty for LCD and plasma television sets.
Media Center PC World, February 7, 2006 |
| The iPod customer service story and other fairy tales.
New York Times, February 7, 2006 |
| Denton County Transportation Authority, near Dallas, to test biodiesel in buses if it doesn't conflict with warranties.
North Texas Daily, February 7, 2006 |
| Victorinox puts MP3 player into a Swiss Army Knife, backed by a lifetime warranty.
Gizmag, Australia, February 7, 2006 |
| Batteries.com lengthens the warranty on laptop batteries from one year to two years.
Press Release, February 7, 2006 |
| Saracen Bikes to honor the warranty claims of now-bankrupt Saracen Cycles.
Birmingham Post, UK, February 7, 2006 |
| Navistar's dealer service manager says Panasonic Toughbook's three-year warranty is "priceless."
Press Release, February 7, 2006 |
| State official says homeowners will lose warranty protection if unlicensed contractors repair hurricane damage.
WLBT-TV, Jackson MS, February 7, 2006 |
| GM's dividend cut and bankruptcy denials may make customers worry about their warranties.
Fortune Magazine, February 6, 2006 |
| ATC Logistics & Electronics shows reporter how a red dot on a cellphone indicates water damage and a voided warranty.
Dallas Morning News, February 4, 2006 |
| New York police use a warranty certificate to ID a watch found in the rubble of the World Trade Center.
WNBC-TV New York, February 4, 2006 |
| Apple continues to repair iPod nano screens free of charge.
Apple Insider, February 3, 2006 |
| Apple's support Web site lets customers check how many days are left on their warranties and service plans.
Mac Observer, February 3, 2006 |
| Law firm files class action lawsuit against Applica for failing to reserve adequately for higher warranty claims.
Press Release, February 3, 2006 |
| State comptroller's report says the Texas Residential Construction Commission is a bureaucratic mess.
Fort Worth Star-Telegram, February 3, 2006 |
| Minnesota law lets builders end warranty liabilities two years after they file to dissolve their companies.
KARE-TV Minneapolis, February 3, 2006 |
| Chartwell releases $495 report, "Warranty and Repair Services: HVAC, Appliances, Electrical Systems, and Gas and Water Lines."
Press Release, February 1, 2006 |
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January 2006 |
| Survey by IDC's Manufacturing Insights unit finds customers are generally satisfied with SAP.
Press Release, January 31, 2006 |
| WestfaliaSurge UK to offer five-year warranties on its milking machines to minimize all reliability and maintenance concerns.
Farming UK, January 31, 2006 |
| Railpower Technologies increases warranty reserves by $23 to $28 million after revealing possible battery life issues.
Press Release, January 31, 2006 (PDF file) |
| ServicePower's European Field Service Solutions Division to provide warranty service repair for plasma, LCD, and tube TVs sold by Argos Direct in the UK.
Press Release, January 31, 2006 |
| United Electrical Engineering to continue honoring warranties for PCs and related products sold by Omega before its bankruptcy.
ARNnet Australia, January 31, 2006 |
| Dell to hire 5,000 in the next two years and open its fourth call center in India.
Associated Press, January 30, 2006 |
| VARs left in limbo over Relisys warranty issues following company's bankruptcy.
IT Week, January 30, 2006 |
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Federal appeals court upholds Maine's ban on warranty surcharges
Automotive News, January 30, 2006
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| Amkotron gets 50% tax credit from state of Ohio to expand its LCD screen warranty repair operation.
Press Release, January 30, 2006 |
| Holes in national car title monitoring system let hurricane-damaged lemons get resold.
National Public Radio, January 30, 2006 |
| Latest J.D. Power Vehicle Dependability Study has Lexus, Porsche, Lincoln, Buick, Cadillac, and Infiniti on top.
Press Release, January 29, 2006 |
| Extending the debate on extended warranties.
New York Times, January 29, 2006 |
| Lemon laws for computers? Maybe their time has come. Policies differ on defective PCs.
Toronto Star, January 28, 2006 |
| Bankrupt school bus maker Blue Bird. Corp. says quality fell and warranty costs spiked after Iowa plant closing.
Walker County Messenger, January 27, 2006 |
| Attorney General says six Albuquerque car dealers repeatedly violated the New Mexico Used Motor Vehicle Lemon Law.
New Mexico Business Weekly, January 27, 2006 |
| Photon Dynamics sees falling warranty costs because of increased reliability.
EE Times, January 27, 2006 |
| What to look for in a builder's warranty policy and how to hire a private home inspector.
Charlotte Observer, January 27, 2006 |
| Baldor Electric Company cuts warranty costs for the sixth year in a row.
Press Release, January 26, 2006 (PDF file) |
| Gateway voids PC warranty after the machine was repaired by an unauthorized repair company.
Louisville Courier-Journal, January 26, 2006 |
| Comet fixes £179 Proline dishwasher nine times in first year of £50 extended warranty.
Norwich Evening News, January 26, 2006 |
| Mattress sales veteran says manufacturers used to negate warranties because owner had neglected to flip mattress regularly.
North West Times, January 26, 2006 |
| Nissan Micra picked by Warranty Direct Ltd. as the most reliable second-hand supermini car.
UK Channel 4 News, January 25, 2006 |
| Consumers Digest picks three Goodyear models as best value tires based on performance, durability, warranty, and other factors.
Modern Tire Dealer, January 25, 2006 |
| MTS Systems says gross profit for the quarter was favorably impacted by reduced warranty expense.
Press Release, January 25, 2006 |
| AMR Research says global CRM market to grow to $16 billion by 2009, up from $11 billion in 2004.
Chief Executive, January 25, 2006 |
| Plantronics says higher warranty costs and larger provisions for excess and obsolete inventory hurt gross margins.
Press Release, January 24, 2006 |
| TNT Logistics UK to develop dealer warranty and returns tracking system for the Nissan Renault Alliance.
Press Release, January 24, 2006 |
| Beethoven Computer Services develops a customer care and warranty system for Nissan Australia.
IT Wire, January 24, 2006 |
| Automaster launches vehicle logistics and warranty processing package for Scania, Simetron Group and Delta Motor Group.
Press Release, January 24, 2006 |
| Ford to cut 25,000 to 30,000 jobs, close 14 facilities by 2012.
Associated Press, January 23, 2006 |
| DaimlerChrysler's 2007 Dodge Ram pickup truck warranty allows for a blend of up to 20% biodiesel fuel.
National Biodiesel Board, January 23, 2006 |
| Air-Conditioning and Refrigeration Institute launches online directory containing product performance information.
Press Release, January 23, 2006 |
| Extended warranty coverage is often unnecessary, consumer advocates say.
Knight Ridder Newspapers, January 24, 2006 |
| Guidant expands heart device recall; can ID defect by model and date of manufacture but not by serial number.
Press Release, January 23, 2006 |
| Ingram Micro Inc. launches OfficePac service plans, packaged for easy sale to small businesses by VARs.
Press Release, January 23, 2006 |
| Apple Computer begins PowerBook G4 memory slot repair extension program, even if the warranty has expired.
Mac News Network, January 23, 2006 |
| Hungarian bus maker NABI to be acquired and liquidated, but new owners will honor all warranty claims.
Portfolio Online Financial Journal, January 23, 2006 |
| ProCycle officials blame software for not sending motorcycle's extended warranty details to Honda.
Columbia Daily Tribune, January 22, 2006 |
| New clients to boost Service Net's revenue by $20 million to $30 million in 2006.
Press Release, January 20, 2006 |
| Florida Attorney General cautions consumers against buying used vehicles that may have been flood-damaged by recent hurricanes.
Consumer Affairs, January 20, 2006 |
| Maytag and Sears donate more than 700 new refrigerators to Hurricane Katrina victims through Gifts in Kind International.
Press Release, January 19, 2006 |
| White House nominates Nicole Nason to head the National Highway Traffic Safety Administration.
Detroit News, January 19, 2006 |
| MBA Holdings Inc. and its subsidiary, Mechanical Breakdown Administrators Inc., sign extended warranty telemarketing agreement with the Trident Corp.
Press Release, January 19, 2006 |
| Hyundai Motor America replaces CEO and lengthy warranty pioneer Bob Cosmai with a Korean executive.
Automotive News, January 17, 2006 |
| Failure of PrimeGuard Insurance Co. RRG is one of only nine property and casualty insurance company failures in 2005, Weiss Ratings says.
Press Release, January 17, 2006 |
| Fulcrum Analytics Inc. hires Paul Swenson as president of Fulcrum Warranty Solutions unit.
Press Release, January 17, 2006 |
| A data warehouse is the only way to integrate data from suppliers, distributors, and repair companies to actively steer warranty and quality.
Teradata France, January 16, 2006 |
| Business intelligence systems produce better information but don't change business processes.
CIO Magazine, January 15, 2006 |
| Channel partners in India want warranties to start on end use purchase date, not the date of shipment to them.
Channel Times, January 14, 2006 |
| How to decide whether extended warranties make sense.
Wall Street Journal, January 14, 2006 |
| "Il Dente del Gigante," the Winter Olympics monument made by GE Plastics, comes with a 10-year warranty.
Press Release, January 13, 2006 |
| Kramer Electronics Ltd. lengthens warranty to seven years on its full line of audio, video and computer graphics signal processing equipment.
Press Release, January 13, 2006 |
| Data CDs may last only two to five years, and their warranties cover disk replacements only, not the data on them.
PC World, January 12, 2006 |
| Kubota Tractor Corp. says it is very pleased with its rollout of the 4CS iWarranty System.
Press Release, January 12, 2006 |
| Horicultural Asset Management Inc. to offer extended warranties on plants sold to wholesale nurseries.
Lawn & Landscape, January 12, 2006 |
| Cobra Powersports lengthens warranty on 2006 TGB 49cc and 151cc scooters to two years with unlimited miles.
Press Release, January 11, 2006 |
| Online buyer beware: woman buys 1SourceAutoWarranty policy in November and finds out they're defunct in December.
Times of Northwest Indiana, January 10, 2006 |
| Morgan Stanley says extra warranty costs are weighing down Novellus' profit.
San Jose Mercury News, January 10, 2006 |
| KYE Corp. lengthens warranty on Genius keyboard and mouse products from one year to three years in India.
TechTree, January 10, 2006 |
| Web site tells how to make a Verizon mobile phone play MP3s, but doing so may void the warranty.
CNET News.com, January 9, 2006 |
| Katzkin Leather Interiors seat covers to be covered by DaimlerChrysler warranties.
Press Release, January 9, 2006 (PDF file) |
| Washington SmartCEO magazine adds ServiceBench Inc. to its Future 50 list of fastest-growing regional companies.
Press Release, January 9, 2006 |
| Service is hard to find after the warranty expires, making many high-tech items frustratingly disposable.
Sunday Times of London, January 8, 2006 |
| The 2006 International Consumer Electronics Show draws 150,000 to Las Vegas, setting a new record.
Press Release, January 8, 2006 |
| East Grand Rapids Police trace stolen iPod back to owner through extended warranty.
WOOD-TV Grand Rapids MI, January 7, 2006 |
| Circuit City reports December sales up 12.1% to $1.98 billion.
Press Release, January 6, 2006 |
| Whirlpool and General Electric cut back on appliance warranties, making extended warranties more attractive.
Washington Post, January 5, 2006 |
| As more drivers choose to lease cars, courts are expanding federal warranties.
ABA Journal, January 5, 2006 |
| Australian Competition and Consumer Commission says LG Electronics' warranty policy doesn't meet statutory minimums.
Sydney Morning Herald, January 5, 2006 |
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Professional Service Solutions offers consulting services to the consumer electronics industry.
Press Release, January 5, 2006
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Fujitsu General America offers a three-year warranty on its 42-to-63-inch plasma screens.
Press Release, January 5, 2006 (PDF file)
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| Ford recalls 6 million vehicles in 2005, GM at 5 million and Toyota at 2.2 million.
Detroit Free Press, January 4, 2006 |
| General Motors picks Reynolds and Reynolds Co. and Quorum Information Technologies Inc. as providers of dealer management systems.
eWeek, January 3, 2006 |
| Assurant Solutions acquires Recreational Finance LLC, a provider of Web-based finance and insurance operating systems for the recreational vehicle market.
Press Release, January 3, 2006 |
| DST Systems Inc. completes the merger of its Lock/line subsidiary with a unit of Asurion Corp.
Kansas City Star, January 3, 2006 |
| Thule Inc. to provide car rack buyers in North America with a limited lifetime warranty.
Press Release, January 3, 2006 |
| Mars rovers, expected to last only three months, are still rolling two years later.
Associated Press, January 1, 2006 |
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Sep. 2000 to June 2007 |
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