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Warranty Headlines Archive
July 2006 - December 2006
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December 2006 |
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Sony Gulf tries to stop UAE retailers from selling gray market PlayStation 3 consoles before official March launch.
ITP Technology, December 30, 2006
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Freezers and refrigerators made in Taiwan and China sell in Pakistan despite having no warranty.
Daily Times, December 30, 2006
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Stainsafe has a long history of customer dissatisfaction; BBB has processed 1,913 complaints.
Consumer Reports, December 2006
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Gefen Inc. lengthens warranties on switching products from one year to two.
Press Release, December 2006
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New China Life Insurance Company CEO resigns over concealed real estate transactions.
China Daily, December 30, 2006
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Maruti Udyog Ltd. to begin exporting remanufactured vehicles, but India's import ban to continue.
Financial Express, December 29, 2006
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Canon recalls some PowerShot A530 and A540 digital cameras because of battery overheating.
Press Release, December 27, 2006
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Canada's Mega Group and Phoenix AMD International agree to co-brand a furniture protection and extended warranty program.
Furniture Today, December 27, 2006
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XcelPlus International Inc. backs FlexTek ethanol conversion system with engine warranty.
CarJunky.com, December 26, 2006
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National Retail Federation says fraudulent returns will cost the industry $3.5 billion this holiday season.
Fort Worth Star-Telegram, December 25, 2006
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Consumer Affairs editor says people are better off not buying cell phone insurance.
Beacon News, December 24, 2006
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Microsoft lengthens Xbox 360 warranty from 90 days to one year in the U.S. and Canada.
Press Release, December 22, 2006
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General Motors offers Chevrolet U-VA in India with a 3-yr./100,000-km. warranty.
India Times, December 22, 2006
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Mercedes-Benz USA to pay $1.2 million fine, make voluntary recalls and extend warranties for emissions defects.
Associated Press, December 21, 2006
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ServicePower’s Field Service Solutions Division certified for Qualcomm's Binary Runtime Environment for Wireless.
Press Release, December 21, 2006
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Circuit City says extended warranty net sales were $103.3 million, or 3.5% of domestic sales, in the quarter ended Nov. 30.
Press Release, December 19, 2006
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W3 Solutions appoints Sonic Marketing as its primary independent distribution partner for Canada.
Press Release, December 19, 2006
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Swiss watchmakers sound alarm over Web sites selling counterfeit replicas online.
Swiss Info, December 19, 2006
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EDS predicts increased outsourcing of warranty operations in 2007.
Press Release, December 19, 2006
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CSM Worldwide expects European light vehicle sales to grow 2% in 2007, above 21 million units.
Press Release, December 19, 2006
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High-tech car gadgets are cool, until they need repair.
Bankrate.com, December 19, 2006
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Nintendo offers to replace the defective original version of the wrist straps for the Wii Remote.
Online Notice, December 18, 2006
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Experian and Carmax study finds it easy to wash titles of flood-damaged cars across state lines.
CNN Money, December 18, 2006
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MSX International Inc. appoints Peter M. Leger as president and CEO.
Press Release, December 18, 2006
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New bill in South Africa would make home builders' warranty liable for roof leaks and refunds.
Business Day, Johannesburg, December 18, 2006
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Microsoft Vista's Jan. 30 release date forces PC retailers and manufacturers to promise free upgrades to holiday shoppers.
Boston Globe, December 16, 2006
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Better Business Bureau gets nearly 40,000 requests per year for assistance with auto warranty issues.
Midland Reporter-Telegram, December 15, 2006
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Prudential analyst cuts rating on Best Buy & Circuit City, fearing lower extended warranty attach rates.
Seeking Alpha, December 14, 2006
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Gartner Consulting Worldwide IT Benchmark Report sees 2.8% IT spending increase in 2007.
Press Release, December 14, 2006
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HP offers consumers buying PC now a free Microsoft Windows Vista upgrade on DVD next year.
Press Release, December 13, 2006
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TV repairman is busier than ever, thanks to popularity of expensive and failure-prone models.
The Trentonian, December 13, 2006
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Recycled vegetable oil used to power engine in 1975 Mercedes, costing 50 cents a gallon.
Alaska Star, December 13, 2006
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CSM Worldwide predicts U.S. auto sales to fall to a nine-year low of 16.2 million units in 2007.
Press Release, December 13, 2006
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Three former Mitsubishi Motors executives acquitted in first of three alleged design flaw cover-up trials.
Associated Press, December 12, 2006
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Reliant Home Warranty Corp. retains Clipper Marketing Inc. to manage its investor and public relations.
Press Release, December 12, 2006
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Roundup of tractor manufacturer's policies towards the use of biodiesel as fuel.
Farmers Weekly, December 12, 2006
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Some online sites sell gray market goods with no warranties, and sometimes no repair options.
USA Today, December 11, 2006
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GM says customers are placing a value of $2,000 on the longer powertrain warranties.
Detroit Free Press, December 10, 2006
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Independent repair shops worry that longer GM & Ford warranties will shift work to dealers.
Fort Wayne Journal Gazette, December 10, 2006
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Dell loses a customer's laptop, so he sues a Dell kiosk at a shopping mall in Paramus NJ and wins.
Associated Press, December 9, 2006
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Assurant Solutions partners with PlusOne Solutions Inc. for background checks and screenings of independent servicers.
Press Release, December 8, 2006
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Toys "R" Us Buyer Protection Plan and National Product Care Co. draws stack of complaints.
Consumer Affairs, December 8, 2006
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Mepco Insurance Premium Financing Inc. to sell its insurance business but will keep its warranty payment plan business.
Press Release, December 7, 2006
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Jewelry retailers say they are seeing heightened consumer concern about conflict diamonds.
Associated Press, December 7, 2006
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Amnesty International details November meeting held to discuss "Kimberley Process" diamond warranties.
Press Release, December 6, 2006
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Apple Computer says less than 5% of iPods fail, and most last years.
Wall Street Journal, December 6, 2006
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Costs related to the Sarbanes-Oxley Act increasing for small businesses, report says.
CFO Magazine, December 5, 2006
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Despite embargo, Dubai serves as trade gateway to Iran, but warranty services prove problematic.
ITP Technology, December 5, 2006
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Analyst at Friedman, Billings, Ramsey & Co. says Dell's under-accruals are what led to SEC investigation.
Computer Business Review, December 4, 2006
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Dell's accounting practices are no cause for concern.
Stock Market Beat, December 4, 2006
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NARDA counters Consumer Reports' extended warranty warning.
This Week in Consumer Electronics, December 4, 2006
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Washington Attorney General lists factors to consider when deciding whether to purchase a service contract
The Columbian, December 4, 2006
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Automotive Service Association opposes expansion of California Air Resources Board's emission warranty regulations.
Automotive Body Repair News, December 4, 2006
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Lehman Trikes Inc. to offer three-year unlimited mileage warranties on its motorcycle conversions.
Press Release, December 4, 2006 (PDF file)
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Lenovo ThinkPad T60 has only a one-year warranty while most business laptops have three-year coverage.
CNET, December 4, 2006
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Home warranty insurance takes the fear out of buying and makes the house more appealing.
Porterville Recorder, December 4, 2006
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Total North American RFID market in 2005 for manufacturing and logistics was $74.8 million, study says.
Frost & Sullivan, December 4, 2006
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Research firm says Dell's warranty accounting leads to "at least three troubling conclusions."
CRN, December 1, 2006
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Value Added Services explains how service plans are used to increase sales overall.
Dealerscope, December 1, 2006
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GM says increased fuel efficiency and longer warranties behind recent sales gains for light truks and SUVs.
Associated Press, December 1, 2006
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Bankruptcy judge approves Delphi's settlement of accounting fraud charges with the SEC.
Associated Press, December 1, 2006
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Magazine's annual capital equipment spending survey finds warranty a top 5 target for cost reduction.
Assembly Magazine, December 1, 2006
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Getting the best forecast by combining judgmental and statistical methods.
APICS Magazine, December 2006
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November 2006 |
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Aon Corp. completes the sale of the Aon Warranty Group and the Virginia Surety Co. to an Onex Corp. affiliate.
Press Release, November 30, 2006
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Onex Corp. completes the acquisition of the Aon Warranty Group for CA$800 million (US$710 million).
Press Release, November 30, 2006
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Opel and Vauxhall warranty costs since 2000 are down 70% overall and are down 36% per vehicle.
Business Week, November 30, 2006
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Warranty Direct UK says 19% breakdown rate for year-old cars jumps to 28% for 7-year-old vehicles.
Press Release, November 30, 2006 (Word file)
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Toys "R" Us allegedly bundles Nintendo Wii with three games and extended warranty for $450.
WMAQ-TV Chicago, November 30, 2006
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GAP Support introduces home warranties across the Middle East and North Africa.
AME Info, November 30, 2006
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Siemens Business Services to do all warranty work for Xerox copiers in the U.S.
Press Release, November 29, 2006
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Subaru aftermarket extras keep warranty valid.
Detroit News, November 29, 2006
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AGCO's SisuDiesel engines approved for up to 100% biodiesel blends with no change in warranty.
Press Release, November 29, 2006
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Philippines propose tax breaks for ethanol and coco methyl ester diesel blends, but car companies balk at warranty implications.
Manila Bulletin Online, November 28, 2006
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ServiceMaster Co. appoints Morgan Stanley and Goldman Sachs as its financial advisors to explore strategic alternatives.
Press Release, November 28, 2006
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ServiceMaster CEO expects the American Home Shield warranty business to double within the next five years.
Bloomberg News, November 29, 2006
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Snap-on Inc. completes acquisition of ProQuest Business Solutions
Press Release, November 28, 2006
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Seagate Technology lengthens the warranty on Maxtor internal hard drives to three years.
Press Release, November 28, 2006
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Consumer Reports says 10% of rear-projection TVs need repair in first two years, making extended warranties worth considering.
WRAL-TV Raleigh, November 27, 2006
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Blood Diamond film producer suggests consumers ask to see the Kimberley warranty before buying.
Diamond Intelligence Briefs, November 27, 2006
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Russian commander says use of converted ICBMs for satellite launches helps it lengthen the remaining fleet's warranties.
RIA Novosti, November 27, 2006
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Postini study says 91% of all email now junk mail.
BPM Today, November 27, 2006
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Reporter shops for Canon, LG & Sony products, along with extended warranties for each.
Charlotte Observer, November 26, 2006
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Consumers should try to negotiate product and extended warranty prices together.
News & Observer, November 26, 2006
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Typo leads to canceled extended warranty at Central Florida Toyota; complaint leads to paid claim.
Orlando Sentinel, November 26, 2006
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Clarksville Fire Rescue says new trucks' frames were cut, voiding GM's warranty and rendering chassis unsafe.
Clarksville Leaf-Chronicle, November 25, 2006
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Victoria's premier, running for re-election, promises to bring US-style automobile lemon laws to Australia.
The Australian, November 25, 2006
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Artificial Christmas trees now have a 10-year warranty on the tree itself, and five years on the lights.
San Jose Mercury News, November 25, 2006
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Extended warranties may make sense for some products, consumer Web site operators say.
Newhouse News Service, November 24, 2006
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Apurva Computer Technologies seeks regional distributors who can also do warranty work.
DQ Channels, November 24, 2006
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The Warranty Club, priced at £10 a year, to offer UK buyers extended warranties 20% cheaper than retailers.
Press Release, November 23, 2006
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Portsmouth's nTelos Pavilion roof damaged again, but this time city has a warranty and insurance.
Hampton Roads Virginian-Pilot, November 23, 2006
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A service contract on a rear-projection TV costing no more than 15% of the set's price may save buyers money.
Consumer Reports, November 23, 2006
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Selling extended warranties can be a manufacturer's short-term gain, but can cost it long-term brand value.
The Motley Fool, November 22, 2006
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Domestic & General Group plc sees 7.3% warranty revenue growth in the half-year to 30 Sept.
AFX News, November 22, 2006
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Force Protection Inc. sees support costs rising after 400% gain in sales of blast-protected vehicles deployed in Iraq and Afghanistan.
Press Release, November 22, 2006
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Viewers respond to question: Are extended warranties warranted?
CityTV Toronto, November 22, 2006
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Dell says SEC investigation "ongoing," expects another delay in filing quarterly earnings report.
Press Release, November 21, 2006
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Neither Dell nor the SEC disclose the exact nature of the issues being investigated.
Finfacts Ireland, November 21, 2006
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Industry observers speculate that Dell may have been tripped up by its method of accounting for sales of extended warranties and accruals of warranty-related liabilities.
CRN, November 21, 2006
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NHTSA now has data on 138 million auto warranty claims, 8 million consumer complaints, and 5 million field reports.
Washington Post, November 21, 2006
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John Deere says higher operating profits in fourth quarter are partially due to lower warranty expenses.
Press Release, November 21, 2006
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Home inspection and home warranty can help seller avoid costly repairs demanded by bidders.
Aspen Daily News, November 21, 2006
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Columnist says warranties are generally only as good as the companies offering them.
Kansas City Star, November 21, 2006
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General Motors does not approve the use of clipping to repair collision damage to vehicles
Automotive Body Repair News, November 21, 2006
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What Car? and Warranty Direct Ltd. to sell extended warranties for UK autos.
Press Release, November 20, 2006
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Mercedes is not happy with recent rankings that appeared in the Consumer Reports 2007 New Car Preview.
Fortune, November 20, 2006
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HP Instant Care lets service agents link to a customer's PCs over the Internet and provide personalized advice and assistance.
Press Release, November 20, 2006
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The European Commission clears Onex Corp.'s proposed acquisition of Aon Warranty Group.
AFX News, November 20, 2006
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Volkswagen owner has his claim denied because his vehicle was 8.5 hours out of warranty.
KGO-TV San Francisco, November 20, 2006
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UK insurance clerk takes an 18.9% loan to buy a used car and an extended warranty.
Yorkshire Evening Post, November 20, 2006
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Warranty industry players take issue with Consumer Reports' findings on extended warranties.
Richmond Times-Dispatch, November 18, 2006
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Readers sound off about the pros and cons of extended warranties.
Toronto Star, November 17, 2006
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Caterpillar Pure Confidence program offers three-year warranty on all new C7, C9, C13 and C15 engines.
The Trucker, November 17, 2006
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Peterbilt and Chevrolet rank highest in J.D. Power and Associates 2006 Medium-Duty Truck Customer Satisfaction Study.
Press Release, November 17, 2006
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California Attorney General wins $7.75 million settlement from Rent-A-Center Inc., says Preferred Customer Club promised extended warranties.
Press Release, November 17, 2006
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LG Philips LCD Ltd. opens repair and warranty service center in San Diego, its first in the U.S.
Press Release, November 16, 2006
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Turkmenistan's Ministry of Water Management opens warranty service center for Caterpillar, Komatsu and Case heavy equipment.
Turkmenistan.ru, November 16, 2006
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TVS Motor Co. begins selling extended warranties for its motorcycles in India.
Zee News, India, November 15, 2006
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Dell says it has been informed that the SEC has entered a formal order of investigation.
Press Release, November 15, 2006
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ArvinMeritor profits fall 19% due to higher warranty, health and pension costs.
Press Release, November 14, 2006
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Lexar Europe sales manager calls flash memory competitor's lifetime warranties "a bit of a marketing gimmick."
ITP Technology, November 14, 2006
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Consumer Reports buys a full-page ad in USA Today warning shoppers to beware of extended warranties.
Los Angeles Times, November 14, 2006
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Long-term 25-year rise in manufacturing productivity gives competitive advantage to U.S. manufacturers.
Managing Automation, November 14, 2006
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Better Business Bureau warns online shoppers to check warranty policies before buying.
Press Release, November 13, 2006
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Asurion to use combined solutions of SoundBite Communications and Mindshare Technologies in its wireless-based roadside assistance service.
Press Release, November 13, 2006
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Onex CEO says profit increase brings the company closer to sealing its purchase of the Aon Warranty Group.
Canadian Press, November 13, 2006
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Hydrogenics reports production delays and design flaw, but CFO says $1 million warranty charge is "not significant."
Canadian Press, November 13, 2006
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Ford's Central Lab in Dearborn investigates baffling product failures for the automaker.
Reliable Plant Magazine, November/December 2006
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Ford's warranty parts analysis center sends holiday gifts to two squadrons at U.S. air base in Iraq.
Reliable Plant Magazine, November/December 2006
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Home Warranty Association of California cites low complaint rate and low claims denial rate for industry.
Press Release, November 12, 2006
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When considering a flat screen purchase, think about installation parts and labor cost.
Richmond Times-Dispatch, November 12, 2006
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Columnists performs a warranty-voiding disassembly of their wireless Sony PlayStation 3 unit.
Daily Tech, November 11, 2006
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Warrantech Home Service Co. to sell life insurance and errors and omissions insurance through realtors.
Press Release, November 10, 2006
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Police need hydraulic tools to cut OnGuard locks used by protesters at Victoria's Secret outlet.
Press Release, November 10, 2006
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Apple reveals Power Mac G5 power supply warranty extension.
Macworld, November 8, 2006
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AMR Research sees GM's warranty payout costs declining over the past three quarters.
MSNBC, November 8, 2006
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RBC Dominion Securities analyst rates Canadian Tire an "outperform,"
Toronto Globe and Mail, November 8, 2006
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Kubota Tractor Corp. approves the use of B5 biodiesel fuel in specified diesel-powered products.
Landscape Management, November 7, 2006
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Extended warranties seen as solution for stingy manufacturer's product warranties, especially for rear projection TVs and Apple computers.
Press Release, November 6, 2006
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Attensity's text analytics capabilities integrated with BusinessObjects XI Release 2.
Press Release, November 6, 2006
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Former auto exec says GM's new vehicle warranty merely reinforces buyers already predisposed to buy GM products.
Advertising Age, November 6, 2006
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CNA National Warranty Corp. selects the MenuVantage service contract administration system.
Press Release, November 6, 2007
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Circuit City replaces LCD TV twice, but customer is still unhappy with the new model.
Fort Worth Star-Telegram, November 4, 2006
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Washington regulators say Safe Data Management of Redding CA routinely denies claims on Safe Choice extended warranties.
KOMO Seattle Radio News, November 3 2006
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Dooney & Bourke receives an average of 60 counterfeit purses a week from people requesting warranty repairs.
Gannett News Service, November 3, 2006
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James Scott, director of Homesafe Equities Pty Ltd, pleads guilty in Australian warranty bond fraud case.
Law Fuel, November 3, 2006
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Gateway reports a decline in extended warranty revenue after switching to a third-party warranty insurer.
CRN, November 3, 2006
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Gateway's gross margin was impacted by a $12 million increase in warranty and royalty reserves.
Press Release, November 2, 2006
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Cummins offers a two-year/200,000-mile warranty on remanufactured ISX engines.
Truck News, November 2, 2006
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Snap-on Inc. sweetens offer for ProQuest Business Solutions to $508m cash and $19m debt assumption.
Press Release, November 1, 2006 (PDF file)
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American Home Shield operating income falls due to hotter weather and inflationary pressures on claim costs.
Press Release, November 1, 2006
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Home warranties seen as an incentive for a homebuyer in a slowing market.
MarketWatch, November 1, 2006
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Risk aversion is a big reason why people keep buying extended warranties, assistant professor says.
New York Times, November 1, 2006
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Former Delphi CEO J.T. Battenberg III resigns from Sara Lee board of directors following SEC lawsuit.
MarketWatch, November 1, 2006
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Castrol Business Services Repair Trend Tracker report shows warranty work gains for independent UK garages.
Press Release, November 1, 2006 (PDF file)
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Gulf States Financial Services to deploy Stone Eagle's SEcureMetrics F&I management system to its dealer clients.
Press Release, November 1, 2006
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APAC-Atlantic asphalt plants pay $2.25 million fine, agree to warrant 55 road projects for eight years.
Associated Press, November 1, 2006
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California attorney files suit against Whirlpool and American Water Heater Co. over faulty thermocouple.
Consumer Affairs, November 1, 2006
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Warranty Services Co. of Cornelius, NC has an unsatisfactory record with the Better Business Bureau.
BBB Reliability Report, November 2006
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Consumer Protection Services of St. Louis has an unsatisfactory record with the Better Business Bureau.
BBB Reliability Report, November 2006
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Consumer Automotive Consultants of St. Louis has an unsatisfactory record with the Better Business Bureau.
BBB Reliability Report, November 2006
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Asurion Insurance Services has an unsatisfactory record with the Nashville Better Business Bureau.
Computerworld, November 1, 2006
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October 2006 |
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NHTSA again proposes to keep early warning information as confidential, including warranty claims.
Associated Press, October 31, 2006
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SEC files warranty-related fraud charges against Delphi and 13 former top executives.
Dow Jones Newswire, October 30, 2006
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What Car? and Warranty Direct Reliability Survey ranks Honda, Lexus, Mini, Nissan and Toyota highest.
What Car? October 27, 2006
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Not all automobiles purchased in the U.S and brought to Canada have warranty portability.
Vancouver Sun, October 27, 2006
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Apple Computer releases firmware update to cure MacBook's sudden shutdowns.
Information Week, October 27, 2006
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Hypercom Corp. to offer extended warranties on its electronic payment terminals through the Aon Warranty Group.
Press Release, October 26, 2006
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SAS Institute launches the Service Intelligence software suite, including the SAS Warranty Analysis solution.
Press Release, October 25, 2006
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Sony Australia says laptop's melted AC adapter is an isolated issue.
Sydney Morning Herald, October 25, 2006
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Axis Communications appoints Tan Thanh An as its distributor and warranty service provider in Vietnam.
Saigon Times, October 25, 2006
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Whirlpool Corp. reports a $15 million warranty settlement benefit in the third quarter of 2006.
Press Release, October 24, 2006
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Cinderella Pontiac Solstice toy car burns up from bad wiring; family battles manufacturer.
WTOC-TV Savannah GA, October 24, 2006
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Pentair increases warranty reserves in its pool and spa business and takes an earnings hit.
Press Release, October 24, 2006
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Game retailer Lik-Sang.com goes out of business after Sony files infringement lawsuits.
Press Release, October 24, 2006
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Snap-on Inc. to acquire ProQuest Business Solutions from ProQuest Co. for $480 million in cash plus $19 million in debt.
Press Release, October 23, 2006
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Ford loses $5.8 billion in third quarter, raises warranty accruals for Jaguar and Land Rover.
Press Release, October 23, 2006
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Hyundai Motor America says it will keep its 10-year powertrain warranties through at least 2010.
Press Release, October 23, 2006
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Sony Computer Entertainment Europe won't honour warranty claims on grey market PS3 imports.
BBC, October 23, 2006
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Extended service plan companies see no upturn as appliance manufacturers cut back on warranties.
This Week in Consumer Electronics, October 23, 2006
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Home warranty insurance gives buyers confidence in British Columbia.
Vancouver Sun, October 21, 2003
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Textron says Cessna profits grew thanks to higher sales and lower warranty costs.
Press Release, October 19, 2006
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Provident Financial's Yes Car Credit customers hit with bills for insurance and warranty policies.
This Is Money, October 19, 2006
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Transit system officials in Atlanta say their new Breda-made rail cars are not reliable.
Atlanta Journal-Constitution, October 19, 2006
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To win customers, many automakers are looking to improve their warranty offerings
Business Week, October 18, 2006
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Ford blacklists Collins & Aikman Corp. after pricing dispute leads to delivery cuts at Mexican plant.
Associated Press, October 18, 2006
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Siberia's Eldorado-Krasnoyarsk Ltd. accused of fraud for selling a two-year service plan on a PC with a three-year warranty.
Newslab, October 18, 2006
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Elephant Group Inc. launches home warranty operation under the brand name Liberty Home Protection.
Press Release, October 18, 2006 (PDF file)
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NHTSA reveals theft of details about Hummer H2 complaints, lawsuits and warranty claims.
Sacramento Bee, October 17, 2006
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AES Corp. seeks $40 million from France's Alstom SA in a warranty dispute over a power plant in Puerto Rico.
Caribbean Net News, October 17, 2006
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Volkswagen says Lamborghini's warranty costs are plummeting.
Belfast Telegraph, October 17, 2006
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Photon Dynamics lowers earnings outlook after incurring additional warranty expenses.
Press Release, October 17, 2006
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Target to begin offering extended service plans for its consumer electronics products.
Press Release, October 16, 2006
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AIADA's list of warranty periods for autos, powertrains, rust protection, and roadside assistance.
AIADA News, October 16, 2006
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Second Infinity PCS Inc. service center to do warranty work for Motorola mobile phones.
Press Release, October 16, 2006
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Attensity to support the new IBM Information Server for text analytics.
Press Release, October 16, 2006
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National Warranty Insurance Group liquidators place ad seeking claims in USA Today.
Lincoln Journal Star, October 13, 2006
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Macrae & Dick blames collapse of MG Rover Group for rise in costs and fall in revenue.
The Herald UK, October 13, 2006
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MasterLink Group Inc. to provide Internet marketing solutions for The Auto Club.
Press Release, October 13, 2006
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Microsoft lengthens Windows Vista operating system warranty from 90 days to one year.
Information Week, October 12, 2006
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Toyota Motors Viet Nam lengthens warranties from 2 years/50,000 km to 3 years/100,000 km.
Viet Nam News, October 12, 2006 (third item on page)
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Ford finds cold weather latch freezing pattern in Montego and Freestyle after examining warranty data.
Daily Southtown, October 12, 2006
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Ford Motor Co. may sell Automobile Protection Corp., its extended warranty subsidiary.
Associated Press, October 11, 2006
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ServiceMaster blames heat and inflation for increased claim costs at American Home Shield.
Memphis Business Journal, October 11, 2006
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Taking an iPod above 10,000 feet may ruin the hard drive and void Apple's warranty.
KRDO-TV Colorado Springs, October 10, 2006
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Carrier faces lawsuits in Canada and Wisconsin over corroding heat exchangers.
Associated Press, October 10, 2006
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Craftmatic to pay $570,000 to settle fraud charges in West Virginia.
Consumer Affairs, October 10, 2006
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Low-cost Asian brands are just as reliable, but extended warranty companies say repairs are plagued by parts shortages.
This Week in Consumer Electronics, October 9, 2006
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Whirlpool named as finalist in the Computerworld "Best Practices in Business Intelligence" awards program.
Press Release, October 9, 2006
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BenQ Mobile Holding said to be insolvent, leaving partner Siemens with its warranty liabilities.
Heise Online, October 9, 2006
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Arizona Supreme Court rules against car leaseholder in warranty case brought against DaimlerChrysler.
Press Release, October 9, 2006
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Croma electronics chain in India to sell extended warranties in association with Tata AIG General Insurance.
Express Money, October 9, 2006
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GM's VP of quality says recalls are down 65% in the last two years and warranty claims are down 40% in the last five years.
Chicago Tribune, October 8, 2006
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What's a warranty worth? Video from GM says the quality gap is closing.
Medialink, October 7, 2006 (video)
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Mapfre Praico acquires extended warranty insurers Auto Guard Inc. and Profit Solutions Inc. in Puerto Rico.
Business News America, October 6, 2006
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J.D. Power and Associates finds problems increasing for heavy-duty truck engines.
Press Release, October 5, 2006
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Counterfeit mobile phone batteries sold openly in Dubai marketplace.
Electronics Channel News, October 5, 2006
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BuilderMT launches home warranty management software module.
Press Release, October 5, 2006 (PDF file)
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MB Real Estate to help The Warranty Group relocate to downtown Chicago in 2007.
Press Release, October 4, 2006 (PDF file)
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Grand jury in Boston begins criminal probe of fatal Big Dig tunnel collapse.
Associated Press, October 4, 2006
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SAS Institute previews its Service Intelligence Suite at AberdeenGroup's Chief Service Officer’s Summit.
Press Release, October 3, 2006
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Joplin, MO still in the running as the site of a planned Cross Country Home Services call center.
Joplin Globe, October 3, 2006
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Harbour-Felax Group study estimates Toyota's warranty costs at $348 per vehicle, while GM's is $512, Ford's is $585 and Chrysler Group's is $595.
MarketWatch, October 2, 2006
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Fujifilm Canada lengthens warranties on digital cameras to three years.
Press Release, October 2, 2006
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Seagate positions Maxtor disk drives as its new midrange offerings, with shorter warranties.
Press Release, October 2, 2006
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Honda (UK) lengthens the warranty on all new Honda generators from two to five years.
Press Release, October 2, 2006
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In most cases, extended warranties don't benefit consumers.
Washington Post, October 1, 2006
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September 2006 |
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Kawasaki Construction Machinery Corp. of America to use 4CS iParts to manage service parts.
Press Release, September 30, 2006
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Cross Country Home Services offers homeowners one-year "WeekendSaver" service agreements.
Press Release, September 29, 2006
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Panasonic agrees to replace the defective lamps found in many of its LCD projection TVs.
Consumer Affairs, September 29, 2006
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Toshiba joins massive recall of Sony batteries.
Reuters, September 29, 2006
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Lenovo & IBM recall rechargeable ThinkPad lithium-ion batteries manufactured by Sony Corp.
EE Times, September 28, 2006
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New Kia Cee'd to have seven-year powertrain warranty and five-year bumper-to-bumper warranty in Europe.
What Car?, September 28, 2006
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Better Business Bureau warns of car warranty scam.
WTOC-TV, Savannah GA, September 28, 2006
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Computer Associates offers WaCA-backed PC repair warranty on CA Internet Security Suite 2007 and CA Anti-Virus 2007.
Press Release, September 27, 2006
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More than half of the furniture stores surveyed said they think the bedding warranties are too long.
Furniture Today, September 26, 2006
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Kingston Technology Corp. appoints Accel Frontline for warranty work in India.
IT News Online, September 26, 2006
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Cross Country Home Services customer care reps to use new Dynamic Vendor Rating system to match service technicians to customers.
Press Release, September 26, 2006
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Extended warranty administrators list the benefits of service plans.
This Week in Consumer Electronics, September 25, 2006
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Omnova to sell its GenFlex Building Products business to Firestone, along with its roofing warranty liabilities.
Press Release, September 25, 2006
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Redington India to provide warranty service for the Microsoft Xbox 360 line in seven Indian cities.
Channel Times, September 25, 2006
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GM spokeswoman says warranty repairs have dropped by 40 percent the last five years.
Journal News, September 24, 2006
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NEW Customer Service Companies to open a new call center in the Dominican Republic for its multilingual DirecTV account.
Leesburg Today, September 22, 2006
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Proton Holdings' managing director says warranty claims average 0.5% on two car models.
The Edge Daily, September 22, 2006
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Automotive Hall of Fame to give an award to ArvinMeritor warranty director Aaron Bickford.
Press Release, September 21, 2006
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MARTA Cooperative of America renews deal to keep Warrantech the preferred provider of extended service contracts for its members.
Press Release, September 21, 2006
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NHTSA asks Toyota, Chrysler and Ford for information on wheels falling off their SUVs to compare with Hummer investigation.
Sacramento Bee, September 20, 2006
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Circuit City Stores says extended warranty sales topped $107 million, or 4.0% of domestic revenue.
Press Release, September 20, 2006
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Australian retailer Harvey Norman assails allegedly restrictive computer warranty policies.
Australian Personal Computer, September 20, 2006
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Dud cluster bombs found in Lebanon battlefield had long-ago expired warranties.
The Independent, September 20, 2006
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Reviewer worries about the short |
