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Warranty News
Headlines Archive
January 2008 to December 2008
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December 2008 |
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NuWa to stop making recreational vehicles but will continue to honor warranty claims.
RV News Service, December 30, 2008
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Fidelity National Home Warranty adds Toni McCarty as VP of sales for Arizona, Nevada and Texas.
Press Release, December 30, 2008
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William K. Pollock joins Aberdeen Group as VP of Strategic Service Management research practice.
Press Release, December 29, 2008
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Connecticut AG to fight for consumers who bought bogus extended warranties from Tweeter.
MSNBC Hartford, December 26, 2008
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Common Cause Maryland wants buyers to get warranties for new voting machines.
Associated Press, December 26, 2008
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Seagate distributor says 5-to-3-year warranty reduction not applicable to India.
Channel Times, December 24, 2008
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Brooklyn developer pardoned then unpardoned as full story of his swindles comes to light.
New York Times, December 24, 2008
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New York State Society of CPAs offer advice on buying service contracts.
Hudson Valley Press, December 24, 2008
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Customers of Eclipse Aviation wait to see if company buyer emerges in bankruptcy court.
Aircraft Owners and Pilots Association, December 23, 2008
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Chrysler CEO tells employees warranty claims are down 29% during the past year.
Detroit News, December 23, 2008
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Hino Truck, Mercedes-Benz and Caterpillar rank highest in J.D. Power truck engine survey.
Press Release, December 23, 2008
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Homebuilder Sotherby Homes suspends its warranty program until after the holidays.
Dallas Business Journal, December 23, 2008
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Angry customers of National Home Protection complain to Texas attorney general.
KDFW-TV Fort Worth, December 22, 2008
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RAC Warranty, partnership of RAC Foundation and The Warranty Group, turns one year old.
Fleet Directory, December 22, 2008
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American Guardian Insurance settles with RV owner over claim it said was too expensive.
Albany Times Union, December 21, 2008
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Reporter offers advice on when to buy extended warranties and when not to.
MarketWatch, December 21, 2008
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Meltdown 101: $17.4 billion auto bailout winners and losers.
Associated Press, December 19, 2008
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Text of President Bush's statement on aministration's plan to assist automakers.
Press Release, December 19, 2008
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Aquentium Inc. lengthens warranty on Sani-Dri ozone hand dryer from 1 year to 5 years.
Press Release, December 19, 2008
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Best Buy sees substantial reduction in new store openings in China, the United States and Canada.
China Daily, December 19, 2008
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Russia to present MiG-29 fighter jets to Lebanon, covered by a limited warranty.
Moscow News, December 18, 2008
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NADA chairman says auto bankruptcy of any kind is not an option.
Press Release, December 18, 2008
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Toyota Prius owners report pattern of headlight failures not covered under warranty.
San Jose Mercury News, December 17, 2008
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Glen Raven lengthens Sunbrella furniture fabric warranty from three to five years.
Press Release, December 17, 2008
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Fulcrum Analytics adds new data center to support growth in customer base.
Press Release, December 16, 2008
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Former General Re CEO Ronald E. Ferguson sentenced to two years in prison for $500 million fraud.
Business Insurance, December 16, 2008
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AT&T sells refurbished 8GB iPhone 3G online for $150 with 90-day warranty.
CNET News.com, December 16, 2008
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School district wants to switch to HP after MPC bankruptcy leaves them without warranty coverage.
Argus Leader (South Dakota), December 16, 2008
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Seagate opens warranty service collection points in Ho Chi Minh City, Hanoi and Danang, Vietnam.
Press Release, December 16, 2008
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Seagate reduces warranty period to three years on hard drives sold to distributors.
Channel Times, December 15, 2008
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Apple and Panasonic are top performers in Rescuecom's Computer Reliability Report.
Press Release, December 15, 2008
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Saskatchewan regulators issue cease-and-desist order to World Wide Warranty Inc.
Canadian Broadcasting Corp., December 15, 2008
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Plane owners grounded by bankruptcy of Adam Aircraft: no warranty, no parts.
Associated Press, December 15, 2008
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Home Warranty of America names Indiana's Julie Bareford its sales representative of the year.
Press Release, December 15, 2008
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Assurant Solutions promotes Ian Moffatt to senior VP and president of its European businesses.
Press Release, December 12, 2008
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Comparing SquareTrade, All Six, and Green Umbrella monthly appliance service contracts.
Chicago Tribune, December 12, 2008
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Man pleads guilty to defrauding Cisco Systems of $7.9 million in warranty parts.
Associated Press, December 11, 2008
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BorgWarner finds a major warranty issue in its dual-clutch transmissions sold in Europe.
Press Release, December 11, 2008
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Angie's List offers tips to avoid common pitfalls associated with purchasing extended warranties.
KYW-TV Philadelphia, December 11, 2008
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Etelcharge.com to sell extended warranties for mobile phones costing up to $400.
Press Release, December 11, 2008
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A.M. Best affirms financial strength rating of A- (Excellent) for Virginia Surety Company Inc.
Press Release, December 10, 2008
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HP Enviro laptop battery, made by Boston Power, to feature three-year warranties.
PC World, December 10, 2008
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Avon-ISI adds online warranty registration form to itw new Web site.
Press Release, December 10, 2008
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Service contract discount is one option in settlement of Clayton Homes class action lawsuit.
Southeast Texas Record, December 9, 2008
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Seagate offers pick-up and delivery warranty service via 43 SeaCare Centers in India.
Channel Times, December 8, 2008
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Home Warranty of America names Rachael McCuen inside sales representative of the year.
Press Release, December 8, 2008
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NEW Customer Service Cos. to hire 480 people at call center in Altoona PA.
Associated Press, December 4, 2008
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Federal Trade Commission's telemarketing call opt-out rule took effect Dec. 1.
Arizona Daily Star, December 4, 2008
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GM president says precarious situation may deteriorate more as doubts persist about federal aid.
Detroit Free Press, December 3, 2008
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Economic Policy Institute says shutdown of U.S. automakers could cost up to 3.3 million jobs.
EPI Briefing Paper, December 3, 2008
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MIT professor says Chapter 11 filing by an automaker would inevitably lead to liquidation.
Press Release, December 3, 2008
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Gartner advises IT departments not to invest in extended warranties.
Incisive Media, December 3, 2008
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Auto manufacturer uses business intelligence system to save $60 million on warranty costs.
Enterprise Systems Journal, December 3, 2008
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Chrysler says it reduced warranty costs by 29% since going private in 2007.
Press Release, December 2, 2008
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American Home Shield accelerates heating fix after local TV station makes inquiries.
WSPA-TV Greenville SC, December 2, 2008
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November 2008 |
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Lee Laser doubles the warranty on all fiber array packages shipped after 12/1/08.
Press Release, November 2008
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Reports continue that Tweeter sold extended warranties after its ex-administrator said to stop.
Hartford Courant, November 29, 2008
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Circuit City struggles to explain to customers that bankruptcy isn't liquidation.
Washington Post, November 29, 2008
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Extended warranties from third parties are usually not affected by a retailer's liquidation.
Washington Post, November 28, 2008
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NJ Assemblyman Paul D. Moriarty discusses his "Consumer Electronics Warranty Lemon Law."
YouTube Video, November 26, 2008
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GE Money and GMAC Finance pull out of Australian auto market, causing dealerships to shutter.
My Small Business, November 26, 2008
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Farm equipment groups working on Web-based warranty claim system for Jan. 2009 launch.
Wisconsin Ag Connection, November 26, 2008
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Corsair Memory launches Professional Series of power supply units with 7-year warranties.
Press Release, November 26, 2008
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McCusker & Co. and Subtotal to sell extended warranties to Quick Service Restaurants.
Press Release, November 26, 2008
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AB Insurance Cyprus Agency Ltd. and AutoProtect introduce used car warranties to Cyprus.
Financial Mirror, November 26, 2008
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New Michelangelo book has €100,000 pricetag and a 500-year warranty.
Associated Press, November 25, 2008
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Penske Truck Leasing, National Truck Protection & netLoan Funding offer extended warranties.
Press Release, November 25, 2008 (PDF file)
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Business customers complain about IT vendors overpromising warranty services in India.
CyberMedia India Online, November 25, 2008
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Zale Corp. reports a net loss and declining extended warranty sales.
Press Release, November 25, 2008
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GM CEO cites finding that 80% of customers would not buy a vehicle from a bankrupt automaker.
Detroit News, November 25, 2008
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For Detroit, Chapter 11 would be the final chapter, with liquidations to follow bankruptcy.
New York Times, November 24, 2008
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Consumer Reports says consumer interest in extended warranties fell 20% following its campaign.
Press Release, November 24, 2008
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Greenpeace Guide to Greener Electronics ranks Nokia, Sony Ericsson, Toshiba & Samsung highest.
Press Release, November 24, 2008
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Harmonix calls Rock Band drum pedal lawsuit "opportunistic and baseless."
Game Daily, November 24, 2008
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Internet Security Suite Plus 2009 identity theft protection plans administered by WaCA.
Press Release, November 24, 2008
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Headlines about bankruptcy effects may already be scaring away auto buyers.
Associated Press, November 23, 2008
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Could the U.S. government underwrite automakers' warranties to reduce uncertainty?
Times of London, November 23, 2008
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Chevrolet-Cadillac dealer says GMAC will now pay for warranty services on a monthly basis.
Sturgis (MI) Journal, November 21, 2008
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Attorneys General urge the Federal Trade Commission to strengthen its "Used Car Rule."
Press Release, November 21, 2008
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Rock Band drum pedals draw lawsuit alleging design defect and criticism of warranty expansion.
Game Daily, November 21, 2008
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Satellite Protection Services Ltd. put into compulsory liquidation by UK's Insolvency Service.
Norwich Evening News, November 21, 2008
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Koreen Ryan named deputy general counsel and corporate secretary for The Warranty Group.
Press Release, November 21, 2008
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Dell names Ganesh Lakshminarayanan new Vice President of Global Consumer Services and Support.
Channel Times, November 20, 2008
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Consumer Reports survey finds 35% may buy an extended warranty, down from last two years.
Press Release, November 20, 2008
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Survey finds fear of breakdowns and meager product warranties drive extended warranty sales.
Choice Online, November 2008
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Research in Motion president criticizes SquareTrade's research methodology.
Computer Business Review, November 20, 2008
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GM spokesman says Chevrolet Volt battery production is on schedule and going smoothly.
Dow Jones Newswires, November 20, 2008
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Nissan executive says 2010 GT-R won't have launch control due to "warranty nightmare" it caused.
Edmunds Inside Line, November 19, 2008
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Lemonaidcars.com web site reveals "secret" service bulletins and warranty extensions.
WTVR-TV Richmond (VA), November 19, 2008
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Tweeter allegedly sold extended warranties after former administrator told them to stop.
Hartford Courant, November 19, 2008
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ServicePower signs P&F USA, Philips, Hitachi, Yamaha, Bankers Warranty Group, and Bristol West.
Crain's Manchester Business, November 19, 2008
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McCusker & Company to supply extended warranty programs to Coastal Video Security.
Press Release, November 19, 2008
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Honeywell's Storm-A-Rest hurricane-resistant curtains get Popular Science award.
Press Release, November 18, 2008
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Daimler AG joins the Automotive Industry Action Group.
Press Release, November 18, 2008 (PDF file)
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How MPC declined into bankruptcy after acquiring Gateway’s professional computing business.
Idaho Business Review, November 17, 2008
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Schools report repair problems and late shipments of laptops after MPC files for bankruptcy.
Sioux City Journal, November 16, 2008
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Prepare for cold comfort if you reject boiler insurance.
The Scotsman, November 16, 2008
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Columnist helps buyers whose breakdowns came too late for their warranties.
Toronto Star, November 15, 2008
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Alanco Technologies says it was hit by unusually high warranty expense in the first quarter.
Press Release, November 14, 2008
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Impact Systems to provide warranty work for bankrupt Optima Technology Solutions.
CRN Australia, November 14, 2008
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Lenovo launches extended warranty packages in the Middle East.
PC Magazine Middle & Near East, November 13, 2008
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WGBH-TV alleges Broadway National and Mark IV Industries failed to honor TV screen warranties.
Boston Globe, November 13, 2008
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Warranty on new sidewalks would be voided if business owners use salt to melt ice.
Baldwin City (KS) Signal, November 13, 2008
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Lint buildup makes editor's iPhone inoperable, as he discovers after taking it apart.
Popular Mechanics, November 13, 2008
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AIAG OESA Guideline contains suggested best practices for managing warranty.
Press Release, November 12, 2008 (PDF file)
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Circuit City Advantage Protection Plan to continue despite retailer's bankruptcy.
Sacramento Bee, November 12, 2008
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The Warranty Group wins awards from the Association of Marketing and Communication Professionals.
Press Release, November 12, 2008 (PDF file)
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NEW Customer Service Cos. to employ 160 in work-at-home Carbondale IL call center for DirecTV.
Southern Illinoisan, November 11, 2008
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Circuit City Stores declares bankruptcy, to reorganize under Chapter 11.
Press Release, November 10, 2008
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Buying from bankrupt stores: warranty and gift card holders are unsecured creditors.
CNBC, November 10, 2008
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SquareTrade study finds iPhone more dependable than BlackBerry or Treo.
Press Release, November 10, 2008
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Staples to pilot test the HP retail recycling program for used printer cartridges.
Press Release, November 10, 2008
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Horizon to offer "next day fix" warranties on all Sun systems in South Africa.
IT News Africa, November 10, 2008
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National Association of Realtors survey finds home warranties used as buying inducement.
Press Release, November 8, 2008
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MPC Corp. declares bankruptcy, creating laptop parts and warranty repair problems for schools.
Mitchell (SD) Daily Republic, November 7, 2008
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Spokesman says Hyundai Motor Co. has no interest in acquiring Chrysler.
Reuters, November 7, 2008
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GM ends merger talks with Chrysler, Hyundai rumored to be interested.
Reuters, November 7, 2008
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Faulty optical scanners could have significantly miscounted votes in Minnesota.
Minnesota Independent, November 6, 2008
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California Cars Initiative says modifying Prius for plug-in won't void the whole car's warranty.
Popular Science, November 6, 2008
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BMW to use DealerTrack Arkona Dealer Management System in its training centers.
Press Release, November 6, 2008
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Arizona homebuilders help defeat "homeowners rights" ballot proposition.
Reuters, November 5, 2008
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Directed Electronics exits satellite radio business, Sirius XM Radio to take over warranty work.
Press Release, November 5, 2008
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Westinghouse Digital Electronics to sell extended warranties for all LCD products.
This Week in Consumer Electronics, November 5, 2008
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Warrantech signs three-year marketing partnership with Rymax Marketing Services.
Press Release, November 4, 2008
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State officials worry about maintenance costs when electronic voting machine warranties run out.
Charleston Gazette, November 3, 2008
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Circuit City to close 155 stores and reduce workforce by 17%.
Press Release, November 3, 2008
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4CS opens a new India Development Center in Hyderabad, to employ 100 people.
Press Release, November 3, 2008
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Sources say Fujitsu to buy Siemens' stake in their computer joint venture.
Associated Press, November 3, 2008
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SAS CEO says "still working hard" on spare parts optimization & warranty analysis.
Silicon.com, November 3, 2008
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Everglades Boats to offer a five-year limited warranty on all model year 2009 fishing boats.
Press Release, November 3, 2008
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Etelcharge.com launches www.hvacwarranties.com Web site.
Press Release, November 3, 2008
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Judge cites loss of $544 to $597 million before sentencing General Re and AIG executives.
Bloomberg News, November 1, 2008
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Datamonitor sees 2012 warranty management market topping $1 billion, from $715 million in 2007.
Industry Week, November 1, 2008
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October 2008 |
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Fidelity National's Billy Jensen elected president of the Home Warranty Association of California.
Press Release, October 31, 2008
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Meridian Audio Ltd. offers additional two years of warranty coverage until end of Feb. 2009.
Press Release, October 31, 2008
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eTelecare holds ribbon-cutting ceremony for 7,800 sq. ft. addition in Minot ND.
Minot Daily News, October 31, 2008
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Major Australian Apple reseller group under investigation for MacBook warranty fraud.
Channel News, October 30, 2008
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Assurant takes $11.8 million pre-tax charge from acquisition of GE's Warranty Management Group.
Press Release, October 30, 2008
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First American reports decline in business volume in its home warranty division.
Press Release, October 30, 2008 (PDF file)
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New York Stock Exchange notifies Circuit City Stores its shares are below listing criteria.
Press Release, October 30, 2008
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JLG to sell extended warranties for boom, scissor and telehandler products in the U.S. and Canada.
Press Release, October 30, 2008
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Buhler Industries announces new warranty policy on tractors sold after November 1.
Press Release, October 30, 2008
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Sony appoints PartServe Channel Support to handle PlayStation warranties in southern Africa.
Press Release, October 30, 2008
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Harman International to outsource its U.S. automotive warranty operations by January.
Press Release, October 29, 2008 (PDF file)
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GM-Chrysler merger rumors prompt worries about warranties.
Cars.com, October 29, 2008
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SAS early warning analytics help manufacturers catch product defects, contain scrap costs.
Press Release, October 29, 2008
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Activision's Guitar Hero World Tour peripherals riddled with problems.
PC World, October 28, 2008
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SigmaQuest's new Process Visualization Software helps reduce product recalls and failures.
Press Release, October 27, 2008
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Atlas Copco offers seven-year warranty on all oil-injected screw compressors up to 90kW.
Press Release, October 27, 2008
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Opposing sides each list top five reasons to vote yes or no on Arizona's Proposition 201.
Arizona Republic, October 25, 2008
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Newspaper endorses a "no" vote on Arizona's Homeowners' Bill of Rights.
Arizona Republic, October 24, 2008
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Honda lengthens warranty coverage on GX Series engines from two years to three.
Landscape Management, October 24, 2008
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Forrester Research finds consumers would pay more for "green" PCs.
Bloomberg News, October 24, 2008
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PressAccess announces a 12-month warranty on pre-owned printing equipment at graphics show.
Press Release, October 24, 2008
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Hyundai Motor profit tumbles 38% on strike & warranty provisions.
Bloomberg News, October 23, 2008
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Warrantech signs two-year extended warranty deal with Airport Wireless and Techshowcase.
Press Release, October 23, 2008
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New Jersey committee passes Motor Vehicle Owners' Right to Repair Act, A-803.
Press Release, October 23, 2008
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Privately-held JM Family Enterprises & Southeast Toyota turn 40 years old.
Press Release, October 23, 2008 (PDF file)
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Medical device company Encision Inc. reports lower warranty costs.
Press Release, October 23, 2008
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Zencos Consulting's ZenGuard service to support SAS Warranty Analysis.
Press Release, October 22, 2008
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Sources tell newswire that South Korea's LG Chem to supply GM Volt batteries.
Reuters, October 22, 2008
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A.M. Best to leave Consumer Insurance Services Ltd.'s rating unchanged at A- (Excellent).
Press Release, October 22, 2008
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Newspaper endorses a "no" vote on Arizona's Homeowners' Bill of Rights.
Tucson Citizen, October 21, 2008
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Circuit City may close 150 stores to stave off bankruptcy filing before Christmas.
Associated Press, October 20, 2008
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Darain Atkinson & Shawn Morris of US Fidelis join Automotive Warranty and Service Contract Assn.
Press Release, October 20, 2008
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Pennsylvania attorney general files civil suit against America's Choice Protection Plans.
Press Release, October 17, 2008
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Microsoft's "Apple Tax" comparison charts include price of AppleCare service plans.
Mac Observer, October 17, 2008
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Volvo Trucks North America details Fuelwatch: application that provides warranty analysis.
Fleet Owner, October 16, 2008
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The Warranty Group's Rob Mancuso joins Chicago's One Hour Mentor Program.
Press Release, October 16, 2008 (PDF file)
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The subtle difference between a warranty and a guarantee.
Times of India, October 16, 2008
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McCusker & Co. to supply extended warranty programs to American LED Technology.
Press Release, October 16, 2008
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Global Warranty Group to license new 4CS iWarranty TPA edition for extended warranties.
Press Release, October 15, 2008
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Nissan recalls vehicles after getting several warranty reports of airbag warning lamps flashing.
Reuters, October 15, 2008
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Apple adds liquid submersion indicators to new MacBooks to combat warranty fraud.
Apple Insider, October 15, 2008
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HP to replace motherboards in Pavilion Slimline desktop computers affected by Nvidia defect.
Press Release, October 14, 2008
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Daimler Trucks North America to discontinue the Sterling Trucks brand in March 2009.
Press Release, October 14, 2008
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Faulty mobile phones top complaints to week-long phone-in service in South Australia.
Press Release, October 14, 2008 (PDF file)
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Toshiba makes two-year warranty standard on Satellite Pro laptop line.
Press Release, October 13, 2008
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SigmaQuest to host Oct. 21 webinar, "OEM vs. EMS: Common Disputes and How to Avoid Them."
Press Release, October 13, 2008
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Pitney Bowes to provide nationwide on-site warranty repair services for Brother International.
Press Release, October 13, 2008
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McCusker & Co. launches Digital Warranty Gift Card for online shopping.
Press Release, October 12, 2008
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Disgruntled Tupperware lady complains about having to pay for warranty items.
Albany Times Union, October 12, 2008
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Apple asks judge to dismiss iPhone lawsuit because owner never asked for a repair.
Computerworld, October 11, 2008
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Apple warns of faulty Nvidia graphics processors in MacBook Pro line and extends warranty.
Computerworld, October 10, 2008
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New types of extended warranty plans are popping up to compete with those offered by retailers.
Houston Chronicle, October 10, 2008
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Verizon and Circuit City launch computer repair service with monthly membership fees.
Press Release, October 9, 2008
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Etelcharge.com begins selling Consumer Electronics Warranty Gift Cards online.
Press Release, October 9, 2008
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Quinn Motor Car owner and service manager arrested for allegedly defrauding extended warranty co.
WTEN-TV Albany (NY), October 9, 2008
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NEW lists tips for buying flat screen TVs as digital transitrion deadline approaches.
Press Release, October 9, 2008
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Best Buy introduces Blue Label laptops backed by two-year warranties, built by HP & Toshiba.
Press Release, October 8, 2008
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Yamaha lengthens warranties on receivers and amplifiers in Canada to four years.
Market News Gadget Talk, October 8, 2008
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Judge denies Apple’s and AT&T's motions to dismiss iPhone antitrust lawsuit.
Macworld, October 7, 2008
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eCost.com partners with SquareTrade to offer extended warranties.
Press Release, October 7, 2008
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Etelcharge approved by McCusker & Co. as master reseller of HVAC extended warranties.
Press Release, October 7, 2008 (PDF file)
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European Union prepares New Batteries Directive; could affect Apple iPhone & iPod.
Apple Insider, October 6, 2008
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iResQ, a division of ResQ Systems LLC, added to Apple's Authorized Service Provider network.
Press Release, October 6, 2008
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LG Electronics India offers two-year warranties on all laptops bought before Dec. 31.
IT News Online, October 6, 2008
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Hino Australia offers three-year unlimited kilometer truck parts and labor warranty.
Australasian Bus and Coach, October 6, 2008
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Arizona's Proposition 201 home warranty measure pits union against builders.
Arizona Daily Star, October 4, 2008
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Nissan voids warranty of GT-R owner who turned off Vehicle Differential Control
Nissan GT-R Owners Club, October 4, 2008
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OFT finds 45% of UK retailers still not in compliance with extended warranty order of 2005.
Online Report, October 3, 2008 (PDF file)
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LG offers special extended warranty programme on durables sold in India.
Economic Times, October 3, 2008
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Gordon v. Apple class action settlement expands to include more computers, power cords.
MacNN.com, October 2, 2008
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Regulators ask whether Heritage was allowed to sell RV service contracts in Washington state.
KING-TV Seattle, October 2, 2008
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Assurant completes acquisition of wireless handset service provider Signal Holdings.
Press Release, October 2, 2008
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Cross Country Home Services opens customer care facility in Anderson, South Carolina.
Press Release, October 2, 2008
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How to know customers' needs before they do, by Scott Herron, MaintenanceNet.
CRM Buyer, October 2, 2008
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Kubota to offer three-year warranties in the UK.
Press Release, October 1, 2008
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Volkswagen researcher finds pre-wetting method of salting roadways leads to increased corrosion.
LocalGov.co.uk, October 1, 2008
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Siemens Home Appliances to offer five-year warranties in Australia.
Current, October 1, 2008
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September 2008 |
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Assurant completes acquisition of GE Consumer & Industrial's Warranty Management Group.
Press Release, September 29, 2008
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Assurant’s aggressive growth strategy fuels GE Warranty and Signal Holdings acquisitions.
Dealerscope, September 30, 2008
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US Fidelis opens division to offer extended warranties to the Spanish-speaking market.
Press Release, September 30, 2008
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Circuit City's quarterly extended warranty revenue holds steady at 2.7%, or $61.7 million.
Press Release, September 29, 2008
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Chery Auto launches its A3 sedan in China, covered by a four-year or 120,000 km warranty.
Gasgoo.com, September 28, 2008
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The Warranty Group's senior VP Rob Mancuso receives lifetime achievement award from CIRAS.
Press Release, September 26, 2008 (PDF file)
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NY City Transit drops warranty clause from diesel fuel contract to entice Sprague Energy to bid.
New York Times, September 26, 2008
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Apple gets summary judgment, federal judge dismisses lawsuit over iPhone battery life.
Bloomberg News, September 26, 2008
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Former Bronx auto dealer Robert Federico convicted of pocketing extended warranty premiums.
North Country Gazette, September 26, 2008
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Citrix Systems gives employees laptop stipend but insists on minimum three-year warranties.
Associated Press, September 25, 2008
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Niagara police retract claim that Canadian Auto Warranty Services postcards were a scam.
St. Catharines Standard, September 25, 2008
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Sony Ericsson launches environmental warranties, providing for mobile phone recycling.
Wireless and Mobile News, September 25, 2008
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HP to allow MediaSmart Server memory upgrades without voiding warranties.
We Got Served, September 25, 2008
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Brian Ollech joins The Warranty Group as global controller.
Press Release, September 24, 2008 (PDF file)
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Proposed changes to New South Wales home warranty laws don't go far enough, experts say.
Sydney Morning Herald, September 23, 2008
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Queensland's new home warranty system better, says builder who fled north from NSW.
Sydney Morning Herald, September 23, 2008
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Collapse of Queensland's Real Property Constructions and NSW's Beechwood Homes compared.
Sydney Morning Herald, September 22, 2008
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Former NSW regulator says AU$75 million in home warranty premiums taken from insurance fund.
Sydney Morning Herald, September 22, 2008
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Australian Telecommunications Users Group tells consumers not to buy Nokia extended warranties.
Australian IT, September 23, 2008
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Getting the most out of incomplete warranty data, by Karen Mohan, Relex Software.
Relex eFlash, September 23, 2008
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Rock Band peripheral maker competes with better service and more durable drum pedal.
Ars Technica, September 23, 2008
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McCusker & Co. signs extended warranty consulting agreement with Consumer Priority Service.
Press Release, September 23, 2008
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Warrantech Home Service to sell home warranties through For Sale By Owner Resources Web sites.
Press Release, September 23, 2008
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Extended Warranty Group launches AllSixWarranty.com, $20 monthly service plans for appliances.
Press Release, September 22, 2008
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SquareTrade launches extended warranty plans for Apple iPhone with accidental damage coverage.
Press Release, September 22, 2008
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PRTM chief executive Michael Aghajanian joins Cimtek board of directors.
Press Release, September 22, 2008 (PDF file)
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FTC extends public comment period on Used Car Rule review through Nov. 19.
Press Release, September 19, 2008
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New options for extended warranties include SquareTrade and GreenUmbrella.com.
Reuters, September 19, 2008
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Club Car deploys Tavant Technologies' warranty and repair management solution.
Press Release, September 19, 2008
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Best Buy changes name of extended warranty plans to Geek Squad Black Tie Protection.
This Week in Consumer Electronics, September 17, 2008
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Chrysler to sell lifetime extended service contracts on certified pre-owned vehicles.
Press Release, September 17, 2008
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Nokia Australia is selling two-year extended warranties.
ARN, September 17, 2008
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Federal Signal Corp. deploys Tavant Technologies' warranty and repair management solution.
Press Release, September 17, 2008
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Antitrust regulators clear Assurant's purchase of General Electric's extended warranty business.
Associated Press, September 17, 2008
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Florida congressman asks Federal Trade Commission to enforce warranty laws.
Tallahassee Democrat, September 17, 2008
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AIG: The company at the heart of the world's financial system.
The Telegraph, September 16, 2008
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Arizonans Against Lawsuit Abuse, backed by homebuilders, open anti-warranty-law Web site.
Web Site, September 16, 2008
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Best Buy to differentiate itself through extended warranty and tech-support service plans.
Dow Jones Newswires, September 15, 2008
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Hewlett-Packard to acquire EDS in a bid to increase enterprise services reach.
Press Release, September 15, 2008
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Dreier LLP files class action lawsuit against Nvidia alleging concealment of defects.
Press Release, September 15, 2008
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Costco stops selling gray market Herman Miller chairs, will stock authorized product now.
Grand Rapids Press, September 12, 2008
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Missouri AG gets assurance of voluntary compliance from Certified Auto Warranty Services.
Press Release, September 11, 2008
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NHTSA excludes warranty data from new Web site posting TREAD Act Early Warning data.
Detroit News, September 11, 2008
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ServiceBench-hosted Service World 2008 centers on fraud prevention and raising quality of service.
Press Release, September 11, 2008
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TV station gets LG Electronics to replace defective washer repaired five times under warranty.
KING-TV Seattle, September 11, 2008
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Saskatchewan branch of the Canadian HomeBuilders' Association wants mandatory warranties.
Saskatoon Star Phoenix, September 11, 2008
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School district will lose engine warranties in buses if X-1R fuel-saving additive is used.
Bentonville (AR) Morning News, September 11, 2008
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Indianapolis auto dealer Danny Zachary caught pocketing extended warranty premiums.
WISH-TV, September 11, 2008
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Nvidia sued by shareholder for allegedly not revealing graphics card flaw sooner.
PC World, September 10, 2008
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Warranty Direct UK sees 28% rise in mechanical breakdown insurance on four-year-old vehicles since the end of April.
Press Release, September 9, 2008
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McCusker & Company to develop extended warranty program for Etelcharge.com members.
Press Release, September 9, 2008
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Royce Builders stops responding to customers with warranty claims.
KPRC-TV Houston, September 9, 2008
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Former Clarke Power Products employee gets four months in jail for warranty parts scam.
Toledo Blade, September 9, 2008
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Pennsylvania attorney general files lawsuit against Shafiq Hasan of Pro-Guard International.
Allentown Morning Call, September 8, 2008
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Assurant to Acquire GE Consumer & Industrial's Warranty Management Group.
Press Release, September 4, 2008
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Office Depot launches electronics trade-in and recycling service backed by NEW.
Press Release, September 4, 2008
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Chrysler's internal numbers show a 29% decrease in warranty claims since February.
Detroit Free Press, September 4, 2008
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Police dept. finds BMW motorcycles cost less to run and have longer warranties than Harley.
Lakeland (FL) Ledger, September 4, 2008
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Mazda lengthens RX8 warranty in Canada to eight years/160,000 kilometers.
The Province, September 3, 2008
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When does an extended service contract make the most sense?
Chicago Tribune, September 2, 2008
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Zotac International lengthens warranty on motherboards and graphics cards to five years.
Channel Times, September 2, 2008
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August 2008 |
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Asus Royal Club in Bangalore offers longer warranties to those who register.
Channel Times, August 29, 2008
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Zale Corp. says extended warranty sales on jewelry increased 12% to $120.8 million.
Press Release, August 28, 2008
|
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Sagem Communications lengthens multifunction printer warranties from one to two years.
Pocket Lint, August 28, 2008
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Brother International's Professional Series of color printers feature two-year warranties.
Press Release, August 27, 2008
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AA Auto Warranty LLC joins the Automotive Warranty Services Association.
Press Release, August 27, 2008
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D-Link teams with Sims to recycle warranty returns
ARN, August 27, 2008
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Kyrgyzstan prime minister says crashed Boeing 737 had an extended warranty.
Agence France Presse, August 25, 2008
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Aculocity shows firms how to analyze claims, reduce costs
Chicago Sun-Times, August 24, 2008
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Lawsuits allege warranty fraud by Florida congressman who also owns auto dealerships.
Sarasota Herald-Tribune, August 24, 2008
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Minnesota "lemon law" requires vehicles bought back by manufacturers to be so designated.
Minneapolis Star Tribune, August 23, 2008
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McCusker & Company LLC opens new location near the Dallas Fort Worth International Airport.
Press Release, August 23, 2008
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Premier Election Solutions, formerly Diebold Election Systems, admits voting machines defective.
PC World, August 22, 2008
|
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Home Warranty of America releases educational nine-minute video for prospective buyers to watch.
Press Release, August 22, 2008
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Netgear opens service centers in India to speed product replacements and warranty work.
Channel Times, August 21, 2008
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|
Whether home warranty law gets onto the ballot is now up to Arizona Supreme Court.
Douglas Daily Dispatch, August 20, 2008
|
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Arizona court rules lawsuit against builder can proceed absent a direct business relationship.
Associated Press, August 20, 2008
|
|
National Dealers Warranty Inc. and five others sued by Missouri attorney general.
Press Release, August 20, 2008
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Apple offers replacement for faulty MagSafe power adaptors.
Macworld, August 20, 2008
|
|
FTC bans unsolicited prerecorded telemarketing calls starting on Sept. 1, 2009.
Press Release, August 19, 2008
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|
GM ups used car warranty to 12 months/12,000 miles, cites quality gains.
Reuters, August 19, 2008
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Eaton launches pre-approved warranty repair program for its North American truck dealerships.
Truck News, August 19, 2008
|
|
Dexter Laundry Offers Online Machine Warranty Registration.
Press Release, August 19, 2008
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LG Electronics India offers five-year warranties on its 19-inch and 22-inch widescreen LCDs. monitors
IT News Online, August 19, 2008
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Dell to offer longer warranty to all customers affected by defective Nvidia cards.
Press Release, August 18, 2008
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Kubota Australia begins selling extended warranties to its customers.
Farm Online, August 18, 2008
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Extended warranty seller pushes gap insurance sales to SUV owners.
Motor Trader, August 18, 2008
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Early iPhone 3G customers complain of weak signals, dropped calls and slow surfing.
Computerworld, August 16, 2008
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Mazda in Illinois charges buyers for "Warranty Retail Parts Recovery."
Chicago Tribune, August 15, 2008
|
|
Consumer Product Safety Commission recalls 24,000 Perfect Flame gas grills sold at Lowe's.
KOKI-TV Tulsa, August 14, 2008
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Arizona judge turns down effort to take Arizona new home warranty measure off the ballot.
East Valley Tribune, August 13, 2008
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Daimler Trucks North America and TravelCenters of America broaden deal on warranty work.
Press Release, August 13, 2008 (PDF file)
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Home Warranty of America touts GreenPlus extended warranty option for Energy Star appliances.
Press Release, August 13, 2008
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Warrantech and JVC expand extended warranty deal to cover consumer products.
Press Release, August 12, 2008
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Nvidia takes $196 million charge to cover warranty costs on graphics chips.
Press Release, August 12, 2008
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Homebuilders' attorney cites typographical errors in effort to stop Arizona warranty bill.
Arizona Daily Star, August 12, 2008
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BMW recalls 200,000 vehicles after logging 23,739 warranty claims over the air bag system.
Associated Press, August 12, 2008
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Porsche lengthens Certified Pre-Owned warranty to two years/50,000 mi in US & Canada.
Canadian Driver, August 12, 2008
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Chrysler executive says quality improvements drove warranty costs down 29% in the past year.
Associated Press, August 11, 2008
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SquareTrade says Sony and HP are most reliable laptops and Gateway, Apple, and Acer are least.
Press Release, August 11, 2008
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Centex to pull out of Colorado but warranty work on homes to continue.
Denver Post, August 11, 2008
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Toshiba to sell Total Freedom extended warranties in India.
IT VAR News, August 11, 2008
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Daihatsu’s new five year UK warranties helped raise sales up by 16% this year.
Motors Today, August 11, 2008
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South Australia Office of Consumer Affairs runs newspaper ads detailing statutory warranty law.
Australian Broadcasting Corp., August 11, 2008
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Roofer suggests buying shingles with 30-year warranties and removing old layers first.
Manitowoc (WI) Herald Times Reporter, August 10, 2008
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Arizona Secretary of State puts 10-year new home warranty referendum on the ballot.
Arizona Star, August 9, 2008
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Ohio says Diebold/Premier Election Solutions touch-screen voting machines are defective.
Information Week, August 8, 2008
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Nevada appliance seller Darin Jerome French indicted for warranty fraud against Maytag.
Reno Gazette-Journal, August 8, 2008
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J.D. Power's 2008 Vehicle Dependability Study finds same quality problems as in 2005 study.
Press Release, August 7, 2008
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Warrantech Home Service Co. to donate home warranties to Habitat for Humanity in Cincinnati.
Press Release, August 7, 2008
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Customer of bankrupt builder Pierce Homes told to pursue subcontractors for warranty work.
WFMY-TV Greensboro, August 7, 2008
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NEW gives students a math lesson on service plans for back-to-school electronics.
Press Release, August 7, 2008
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Ford executive claims the company cut warranty costs by $1.2 billion in 18 months.
Associated Press, August 6, 2008
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|
Mechanical Breakdown Protection selects the StoneEagle Group's SEcureCard claim payment system.
Press Release, August 6, 2008
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|
GreenUmbrella.com launches online monthly alternative to retail extended service plans.
Press Release, August 4, 2008
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|
GreenUmbrella.com is a new take on extended warranties.
New York Times, August 4, 2008
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Warrantech to provide Second Rotation customers with one year of extended warranty coverage.
Press Release, August 4, 2008
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Consultant suggests cutting installation labor warranties to 90 days to spur service plan sales.
CE Pro, August 4, 2008
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WCI Communities bankrupt, AIG to to provide a supplemental warranty at no cost to homebuyers.
Press Release, August 4, 2008
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Canadian Motor Vehicle Arbitration Plan releases 2007 annual report and stats.
Canadian Driver, August 4, 2008
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Columnist breaks all gear in Rock Band game but returns only guitar for warranty replacement.
Corning (NY) Leader, August 3, 2008
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Warranty may be the most important factor to professional buyers of wooden baseball bats.
Appleton (WI) Post-Crescent, August 3, 2008
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Van holding 10 Global Warranty Group workers collides with bus, injuring several.
Newsday, August 3, 2008
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For extended car warranties, resist the showroom pitch and drive the car for a few years.
New York Times, August 2, 2008
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At $9.95/mo, GreenUmbrella.com is a good deal when compared with other extended warranties.
CNET News.com, August 2, 2008
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July 2008 |
|
Assurant Inc. to acquire Signal Holdings LLC for $250 million in cash.
Press Release, July 31, 2008
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|
Datamonitor expects warranty management software spending to rise to $1.1B in 2012.
Press Release, July 31, 2008
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|
J.D. Power camera survey finds higher satisfaction scores for buyers of extended warranties.
Press Release, July 31, 2008
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Warrantech Consumer Product Services signs Nationwide Marketing Group to sell service contracts.
Press Release, July 31, 2008
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Customers of Ultimate Warranty Corp. find out their warranties are no good following bankruptcy.
KIDK-TV Idaho Falls, July 31, 2008
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New Zealand regulator says Consumer Guarantees Act makes extended warranties unnecessary.
National Business Review, July 31, 2008
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Terabyte Tidbits: A year into sales, large external hard drives appear to be quite reliable.
Tech Republic, July 30, 2008
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Salesman suggests extended warranties for "disposable" off-brand flat screens.
KVBC-TV Las Vegas, July 30, 2008
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SigmaQuest on Supply & Demand Chain Executive Magazine’s 2008 "Executive 100" list.
Press Release, July 30, 2008
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|
Cimtek on Supply & Demand Chain Executive Magazine’s 2008 "Executive 100" list.
Press Release, July 30, 2008 (PDF file)
|
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Optima administrator searches for companies willing to do warranty work for bankrupt co.
ARN, July 30, 2008
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|
Zip Express Installation to provide home theater installation services to Target customers.
This Week in Consumer Electronics, July 30, 2008
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Dell suggests software patch to fix heating problems caused by faulty Nvidia graphics cards.
Computerworld, July 29, 2008
|
|
Tainted gasoline additives suspected in Boston area catalytic converter failures.
Stoneham (MA) Sun, July 29, 2008
|
|
Assist-2-Sell selects Warrantech Home Service Company as its home warranty administrator.
Press Release, July 29, 2008
|
|
GM reduces length of 2009 Saab powertrain warranty to four years or 50,000 miles.
Associated Press, July 28, 2008
|
|
Cessna Aircraft Co. to sell Garmin extended warranties for G1000 avionics systems.
Press Release, July 28, 2008
|
|
Lawyer says Survivair withheld requested warranty data on PASS devices used by firefighters.
St. Louis Post-Dispatch, July 28, 2008
|
|
HP says Nvidia graphics defect has been an issue since November 2007.
CNET News.com, July 28, 2008
|
|
Kenworth Truck Co. doubles warranty for buyers who finance truck purchases with Paccar.
Press Release, July 25, 2008
|
|
Tesco Personal Finance jumps into the UK auto extended warranty market with three plans.
Fair Investment, July 25, 2008
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Missouri S&T engineering Ph.D student does dissertation on reducing warranty costs.
Press Release, July 25, 2008
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Retailer says shooting lawn mower that wouldn't start probably voided its warranty.
Milwaukee Journal Sentinel, July 25, 2008
|
|
Central Indiana's Davis Homes shuts down, leaving warranty claims to its insurance company.
Indianapolis Star, July 24, 2008
|
|
Arizona homebuilders file lawsuit to prevent 10-year warranties from becoming law.
Douglas (AZ) Daily Dispatch, July 24, 2008
|
|
Renault reports increasing sales and decreasing warranty expenses in the first half of 2008.
Press Release, July 24, 2008 (PDF file)
|
|
PS Peugeot Citroën sees improved quality and lower warranty expenses in first half of 2008.
Press Release, July 23, 2008
|
|
Assurant Solutions turns down extended warranty claims on CompUSA laptop's power cord.
Consumerist, July 22, 2008
|
|
Warrantech starts extended service program for JVC's professional broadcast equipment line.
Press Release, July 22, 2008
|
|
SquareTrade and W3 Solutions rewrite extended warranty model.
This Week in Consumer Electronics, July 21, 2008
|
|
Ruckus Wireless offers lifetime warranty for its ZoneFlex Smart Wireless LAN System.
Press Release, July 21, 2008
|
|
National Association of Home Builders wants warranty accruals to become tax deductible.
Press Release, July 20, 2008
|
|
McCusker & Co. introduces extended warranty program for boating electronics dealers.
Press Release, July 20, 2008
|
|
Irish army's Mowag Piranha III armored personnel carriers recalled for warranty work.
Times of London, July 20, 2008
|
|
Home Warranty of America's Web site sees a 50% to 60% increase in traffic after revamping.
Arlington Heights (IL) Daily Herald, July 19, 2008
|
|
ECP Australia goes bankrupt, leaving Airwell air conditioner owners without warranties.
Current, July 18, 2008
|
|
Sony extends warranty on DSC-T20 digital cameras until July 2011 because of defect.
Imaging Resource, July 17, 2008
|
|
Federal Trade Commission seeks comment on certified used car warranties.
Press Release, July 16, 2008
|
|
Samsung Electronics announces first seven-year product warranty for a hard disk drive.
Press Release, July 16, 2008
|
|
SigmaQuest and Ops A La Carte to host a free Webinar about root cause analysis on July 23.
Press Release, July 16, 2008
|
|
GM suspens dividend, cuts benefits and salaries, and plans asset sales to raise cash.
CNN, July 15, 2008
|
|
Nokia 6120 Classic handset users report overheating when it's used for more than five minutes.
The Australian, July 15, 2008
|
|
Cross Country Automotive Services to administer service contracts for Ford Motor Co.
Press Release, July 14, 2008
|
|
Fulcrum Analytics appoints Scott McEwen as its new vice president of sales.
Press Release, July 14, 2008
|
|
LG marketing manager says price, warranty and screen size matter most to flat screen buyers.
Smart Office, July 14, 2008
|
|
Honda Marine says five-year warranty is now a standard feature for all Honda outboards.
Sport Fishing, July 14, 2008
|
|
Successful warranty management executives are deploying analytics and data warehouses.
CRM Buyer, July 13, 2008
|
|
GE plans to spin off Consumer & Industrial unit as a stand-alone business.
Louisville Courier-Journal, July 11, 2008
|
|
Dominion Peoples Plus offers its customers free in-home electric line repairs until Sep. 30.
Pittsburgh Post-Gazette, July 11, 2008
|
|
Open Solutions and Superior Press team for order processing and warranty tracking system.
Press Release, July 10, 2008
|
|
Ford opens 500 Quick Lane Tire & Auto Centers in effort to boost dealer service.
Detroit Free Press, July 9, 2008
|
|
County board mulls next move as Fibre Tech denies its pool resurfacing warranty claim.
Fairmont Times West Virginian, July 9, 2008
|
|
Syntax-Brillian, makers of Olevia televisions, files for bankruptcy.
Reuters, July 8, 2008
|
|
Cisco claims the bulk of counterfeit products comes from sources in China.
Information Week, July 8, 2008
|
|
Avalon Shutters debuts lifetime warranty for its wood shutters.
Press Release, July 8, 2008
|
|
Reynolds and Reynolds reports over 90% success rate signing GM dealers for its software.
Press Release, July 8, 2008
|
|
SquareTrade announces extended warranty & accidental damage plans for the Apple iPhone 3G.
Press Release, July 7, 2008
|
|
Peter Kelly appointed national sales director of The Warranty Group Australasia.
Press Release, July 7, 2008
|
|
Nvidia shares fall on falling demand, lower prices and higher warranty expenses.
Information Week, July 3, 2008
|
|
Toyota must refund Quebeckers for warranty transfer fees ruled illegal by appeals court.
Bloomberg News, July 3, 2008
|
|
A.M. Best assigns an A- rating to Sentruity Casualty Co., part of GS Administrators Inc.
Press Release, July 3, 2008
|
|
McCusker & Co. to administer service contracts for Mack Camera and Video Service Inc.
Press Release, July 2, 2008
|
|
The Warranty Group makes Roger Humber divisional managing director-creditor at London General.
Press Release, July 2, 2008
|
|
Blockbuster withdraws plan to acquire Circuit City.
Associated Press, July 1, 2008
|
|
Petitions delivered for Arizona homeowners' bill of rights ballot initiative.
Arizona Republic, July 1, 2008
|
|
Texas Instruments to offer a five-year DLP chip warranty to projector manufacturers.
Press Release, July 1, 2008
|
|
BP Computers cancels warranty service contract with Fujitsu Australia after only eight months.
ARN, July 1, 2008
|
|
Bank of America Corp. completes purchase of Countrywide Financial Corp. at a reduced price.
Bloomberg News Service, July 1, 2008
|
|
Scan-Auto implements Automaster Group’s Vehicle Importer Warranty system.
Press Release, July 1, 2008
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| |
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June 2008 |
|
Dell adds lost laptop, data delete, accidental damage coverage to ProSupport Mobility Services.
Press Release, June 30, 2008
|
|
Retired Dell CFO Donald J. Carty gets $300,000 thank you for managing SEC probe response.
CFO Magazine, June 30, 2008
|
|
JM Family Enterprises makes Computerworld's Annual List of Best Places to Work in IT.
Press Release, June 30, 2008 (PDF file)
|
|
Iran-Khodro Auto Manufacturing Co. offers three-year warranty on Samands exported to Russia.
Payvand News, June 29, 2008
|
|
Stainsafe voids extended warranty and refunds premium after furniture retailer closes.
Minneapolis Star-Tribune, June 28, 2008
|
|
Retired Intel chairman Andy Grove pushes gasoline-to-electric car conversions.
Associated Press, June 27, 2008
|
|
Prius owners report problems that Toyota officials deny are caused by defects.
Consumer Affairs, June 27, 2008
|
|
Brother MFC-6490CW multi-function printer features a two-year product warranty.
Press Release, June 27, 2008 (PDF file)
|
|
Where to get gray market iPhone imports fixed in Australia.
Australian Personal Computer Magazine, June 27, 2008
|
|
Owner of iPod Mechanic repair shop sued by Apple for warranty fraud and misuse of trademark.
Apple Insider, June 26, 2008
|
|
Harmonix postpones end of Rock Band peripherals warranty concessions until Otcober 1.
Rock Gamer, June 26, 2008
|
|
Ultimate Warranty and Capital Assurance RRG won't pay claims while in receivership.
Worcester Telegram & Gazette, June 25, 2008
|
|
Used auto dealers fined $200,000 for pocketing extended warranty premiums meant for SafeChoice.
Poughkeepsie Journal, June 25, 2008
|
|
New KPMG white paper examines impact of gray market on information technology.
Press Release, June 25, 2008
|
|
Dell lays off 80 workers at West Chester, Ohio warranty parts facility.
Dayton Business Journal, June 24, 2008
|
|
Sedgwick Claims Management Services Inc. opens credit card & consumer warranty unit.
Press Release, June 23, 2008
|
|
"Free" TV converter box costs nearly $100 after paying for shiping and warranty.
MSNBC, June 23, 2008
|
|
Better Business Bureau warns of misleading claims in Universal TechTronics TV converter box ads.
Press Release, June 20, 2008
|
|
McCusker & Company LLC to administer program for a major HVAC warranty service contract provider
Press Release, June 21, 2008
|
|
Recent floods in Indiana ruin electronic voting machines and void their warranties.
Indianapolis Star, June 20, 2008
|
|
Environmental Protection Agency warns truckers about dangers of low-priced Mexican diesel.
Yuma Sun, June 20, 2008
|
|
ASTM approves three new biodiesel blend specifications: 5%, 6-20% and 100% biodiesel.
Press Release, June 20, 2008 (PDF file)
|
|
Cricket Communications offers $2/mo. over-the-air data backup service managed by Asurion.
Wireless Week, June 20, 2008
|
|
Circuit City says extended warranty sales fell to $53.8 million in the first quarter.
Press Release, June 19, 2008
|
|
Auto dealers look for ways to boost service as warranty work declines.
Associated Press, June 19, 2008
|
|
Resource Automotive launches new Web site to help service contract customers with claims.
Dealerscope, June 19, 2008
|
|
CertainTeed voids shingle warranties after windstorm damages roofs in Texas.
WFAA-TV Dallas, June 19, 2008
|
|
GSFSGroup appoints Stephen Amos as its new president.
Press Release, June 18, 2008
|
|
LG lengthens product warranties in Kenya to two or three years to fight counterfeits.
Business Daily, June 18, 2008
|
|
Chrysler sues Magna International over recall of heated seats used in minivans.
Toronto Globe and Mail, June 17, 2008
|
|
Rolls-Royce Helicopter Engines to use the 4CS iWarranty Lifecycle Management Solution.
Press Release, June 16, 2008
|
|
Australian Senate finds home warranty company collected $225m in premiums and paid out $16m in claims.
Sydney Morning Herald, June 16, 2008
|
|
Home Warranty of America revamps web site to simplify shopping process.
Press Release, June 16, 2008
|
|
Terex Construction UK wins Supplier of the Year award at A-Plant's Annual Conference.
Press Release, June 13, 2008
|
|
Asurion merges with N.E.W. Customer Service Companies Inc.; new name is NEWAsurion.
Tennessean, June 12, 2008
|
|
Capstone Turbine credits reduced warranty charges for cuts in the year's net loss.
Press Release, June 12, 2008
|
|
New South Wales government to defend its home warranty insurance scheme at Australian inquiry.
Sydney Morning Herald, June 12, 2008
|
|
Top Image Systems says a UK-based extended warranty co. uses its document processing software.
Computer Business Review, June 12, 2008
|
|
ServiceBench to host Service World 2008 conference Aug. 20-22 in Washington, D.C.
Press Release, June 11, 2008
|
|
A.M. Best assigns negative outlook to American Resources Insurance Co. Inc.
Press Release, June 10, 2008
|
|
Hundreds more may be hit by collapse of Beechwood Homes in Australia.
Sydney Morning Herald, June 10, 2008
|
|
Housing Industry Assoc. & Insurance Council of Australia won't testify on warranties.
Sydney Morning Herald, June 9, 2008
|
|
Analyst blames Xbox 360 failures on Microsoft's own design for its graphics processor.
EE Times, June 9, 2008
|
|
New Jersey jury says Kia Motors must pay $6 million to owners of Kia Sephia sedans.
Associated Press, June 9, 2008
|
|
Nebraska Attorney General investigates complaints of incorrect ethanol blends at the pump.
North Platte Bulletin, June 6, 2008
|
|
Bosch fuel injector pumps can handle 10% biodiesel but Lucas CAV or Rotodiesel pumps can't.
Times of London, June 6, 2008
|
|
Yanmar Marine says B5 biodiesel for its engines must conform to ASTM D6751 or ISO EN14214 specs.
Sail World, June 6, 2008
|
|
Repairman says ethanol raises havoc with anything that has neoprene or rubber parts.
South County (RI) Independent, June 6, 2008
|
|
Renault uses translation technology on manuals to improve service quality at the dealership.
Silicon.com, June 6, 2008
|
|
RV dealers are reluctant to buy sharply priced specials from manufacturers that may fail.
Reuters, June 6, 2008
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Genuine Warranty Solutions names Stephen Seal chief executive officer.
Press Release, June 6, 2008
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N.E.W. Customer Service Companies to open a new contact center in Russellville, Arkansas.
Russellville Courier News, June 5, 2008
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U.S. Department of Justice sues Honeywell International over bullet-proof vest defects.
Reuters, June 5, 2008
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Two men arrested for selling non-existent auto warranties to more than 120 customers.
Tonawanda News, June 5, 2008
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McCusker & Co. says it can set up Extended Service Plan programs in as little as 24-hours.
Press Release, June 5, 2008
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J.D. Power and Associates 2008 Initial Quality Study tracks advances in eliminating defects.
Press Release, June 4, 2008
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Mazda North American Operations adds new 8-year/100,000 mile engine warranty for 2009 RX-8.
Press Release, June 4, 2008
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Aberdeen study finds best-in-class companies see a 26% gain in warranty claim processing time.
Press Release, June 4, 2008
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Cross Country Home Services president Sandra C. Finn selected as prominent female executive.
Press Release, June 4, 2008
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New UTC Power buses in Oakland use fuel cells backed by 10,000-mile warranties.
Platinum Today, June 3, 2008
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Pilgrim International announces five-year warranties for its RV flooring systems.
Trailer Life, June 3, 2008
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Government of Ontario adds a new home warranties section to its consumer protection Web site.
Press Release, June 3, 2008
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Politician wants Ontario government to clarify its relationship to Tarion Warranty Corp.
Press Release, June 3, 2008 (PDF file)
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A.M. Best Co. revises rating outlook for Courtesy Insurance Co. to positive from stable.
Press Release, June 3, 2008
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Best Buy tests free electronics recycling program in 117 stores.
Press Release, June 2, 2008
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Reacting to US court case, UK VARs say they like Dell's pro-support warranty option.
CRN, June 2, 2008
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RepairTech picks AmTrust Financial Services as new service contract underwriter.
This Week in Consumer Electronics, June 2, 2008
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High sulfur diesel bought for for $2.18 a gallon in Mexico might void U.S. engine warranties.
Las Cruces Sun-News, June 2, 2008
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Refiner says key to use of mid-level ethanol blends between E10 and E85 are engine warranties.
Aftermarket Business, June 1, 2008
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May 2008 |
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Nothing much happened at a Beechwood Homes creditors meeting called after bankruptcy filing.
Sydney Morning Herald, May 31, 2008
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Drivers make their own ethanol fuel blends despite risks of voiding their warranties.
Minneapolis Star-Tribune, May 30, 2008
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Basic transmission in Tesla's new electric car to be swapped under warranty with better units.
The Telegraph, May 30, 2008
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Why PC warranties are increasingly worthless despite the Sale of Goods Act 1979.
PC Pro, May 30, 2008
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The Warranty Group to provide underwriting and protection plans for Montage Furniture Services.
Press Release, May 29, 2008
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Asurion Mobile Applications announces Mobile Services Platform 2.0.
Press Release, May 29, 2008
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Some in Regency homes find they lack warranties despite assurances from company officials.
Des Moines Register, May 29, 2008
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IBM and Ricoh's joint venture InfoPrint Solutions Company turns a year old.
Press Release, May 29, 2008
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Boat engine makers post advice about ethanol fuel blends and warranties.
Hardin County News, May 28, 2008
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Guide to the 100 million dollar counterfeit mobile phone industry.
Dial a Phone, May 28, 2008
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New York judge says Dell misled customers on free financing and "next day" repair services.
Associated Press, May 27, 2008
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Columnist visits three Wal-Mart stores to probe the company's extended warranty sales tactics.
Wal-Mart Weekly, May 27, 2008
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SsangYong covers Rodius taxis in the UK with a three-year/250,000-mile warranty.
Press Release, May 27, 2008
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Letter to the editor questions need for $16,000 extended warranty on 63 government laptops.
Las Vegas Review-Journal, May 26, 2008
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Warranty management provides both a challenge and an opportunity to gain competitive advantage.
Industry Week, May 26, 2008
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Hyundai Motor India to sell extended warranties for its own vehicles in India.
Financial Express, May 26, 2008
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As new car warranties improve, comparisons get tricky.
Newhouse News Service, May 25, 2008
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Extended warranty coverage on cars can be problematic.
Hartford Courant, May 25, 2008
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Owners of diesel-powered Diamond aircraft worry as bankrupt Thielert cancels engine warranties.
AVweb, May 23, 2008
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Riverhead Suzuki owner Peter Moutafis charged with filing false warranty claims.
Newsday, May 22, 2008
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John Deere allows biodiesel concentrations up to 20% (B20) in its diesel engines.
Stock & Land, May 21, 2008
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Stone Group Ltd. acquires bankrupt PC maker Rock, and agrees to continue warranty support.
PC Pro, May 21, 2008
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Realty Executives International to sell home warranties administered by The Warranty Group.
Press Release, May 21, 2008
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Small homebuilders in Australia pay more per home for warranty insurance than do big companies.
Smart Company, May 20, 2008
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After his extended warranty claim is denied, customer smashes six TVs in a rampage.
Daily Mail, May 19, 2008
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Accidental damage protection raises the appeal of extended warranties.
New York Daily News, May 19, 2008
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Warrantech to manage service contracts for Friendly Computers and Computer Renaissance.
Press Release, May 16, 2008
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Judge approves settlement of class action lawsuit alleging defective floppy disk drives.
Norman Transcript, May 16, 2008
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VW of America CEO says company's warranty costs are down considerably.
USA Today, May 15, 2008
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Analyst believes TVs, accessories and service contracts were 40% of Best Buy's profits last year.
Business Week, May 15, 2008
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Analyst sees value in GE appliance unit's distribution network and repair and warranty business.
MarketWatch, May 15, 2008
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Lenovo offers two extra years of warranty to customers who register their products online.
PC World India, May 14, 2008
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PC Laptops offers free service and support program to customers of bankrupt PC Club.
Press Release, May 14, 2008
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Bankrupt engine maker Thielert won't pay warranty claims while undergoing restructuring.
AVweb, May 14, 2008
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Home Warranty Association of California reports 266,437 home warranty sales in the state in '07.
Press Release, May 14, 2008
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IBS installs automotive ERP system for Smart USA that also manages warranty claims.
Press Release, May 14, 2008
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NAC selects StoneEagle Group's SEcureTransmit for vehicle service contract management.
Press Release, May 13, 2008
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Boston Duck Tours switches to 5% biodiesel; plans higher blend after engine warranties expire.
Boston Herald, May 12, 2008
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The Warranty Group will use Callidus On-Demand software to manage sales performance and pay.
Press Release, May 12, 2008
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Cross Country Home Services to open a new customer care facility in Anderson, South Carolina.
Press Release, May 12, 2008
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New Hampshire Toyota dealer finds 90% of Tacoma trucks in recall have chassis rust problem.
Keene Sentinel, May 9, 2008
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Texas Ford dealer's Certified Pre-Owned Program lengthens powertrain warranty to 6 yrs & 100,000 miles.
Wichita Falls Times Record, May 9, 2008
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Three Chery auto models go on sale in South Africa with a 3-year/100,000 km warranty.
South African Star, May 9, 2008
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Brilliance Auto Splendor go on sale in Nigeria with a 3-year/100,000 km warranty.
Lagos Sun, May 9, 2008
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Computer maker Rock Group plc goes into administration; warranty work may cease.
Mobile Computer, May 8, 2008
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Sharp Electronics deploys the ServiceBench solution to help manage warranty and service dispatch.
Press Release, May 8, 2008
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Jeweler Zale Corp. says extended warranty revenue continues to increase.
Press Release, May 8, 2008
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First of eight national security cutters accepted for testing by the U.S. Coast Guard.
Press Release, May 8, 2008
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TV news team haggles for a discount price on a plasma TV if they buy the extended warranty.
WBZ-TV Boston, May 8, 2008
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Mattress inspector rejects warranty claim because indentation was too shallow.
New York Daily News, May 8, 2008
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Sears Canada will close its call center in Hamilton, Ontario, at the end of May
Hamilton Spectator, May 7, 2008
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At Z-Tov Ltd. in Tel Aviv, unlocking iPhones is a big business.
CNN, May 7, 2008
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Renewable Power Solutions lengthens warranty from 10 to 15 years.
Press Release, May 7, 2008 (PDF file)
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Advanced Communications Technologies changes name to Encompass Group Affiliates Inc.
Press Release, May 7, 2008 (PDF file)
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Harman International reports "unprecedented charges for warranty issues."
Press Release, May 6, 2008 (PDF file)
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Consumer worries about her laptop's extended warranty should Circuit City go under.
Baltimore Sun, May 6, 2008
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TruTech and other off brands make HDTVs that can't be repaired, making them disposable.
WFTS-TV Tampa, May 6, 2008
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AC Transit of Oakland, CA, to buy eight buses powered by fuel cell systems from UTC Power.
Press Release, May 6, 2008
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Vincentric uses auto extended warranty claims data to calculate the average cost of repairs.
Forbes, May 5, 2008
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Apple tops tech support survey, Consumer Reports says.
Computerworld, May 5, 2008
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Maryland jury finds Hyundai guilty under federal warranty law but not guilty under state law.
Maryland Daily Record, May 4, 2008
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Cuyahoga County prepares to sue Diebold, maker of its now-scrapped touch-screen voting system.
Cleveland Plain Dealer, May 2, 2008
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Owners of Mega Auto Sales accused of pocketing extended warranty premiums.
Poughkeepsie Journal, May 2, 2008
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Transcript of the Assurant first quarter 2008 financial results conference call.
Webcast, May 1, 2008
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Transport Canada refuses to allow Canadian-made electric cars onto public roads.
Economist, May 1, 2008
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April 2008 |
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Raelyn Campbell's $54 million laptop lawsuit against Best Buy is dismissed.
National Association of Manufacturers, April 30, 2008
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Nationwide Building Society broadens extended warranties for its credit card customers.
Thrifty Scot, April 30, 2008
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Hyundai's 5-yr. bumper-to-bumper warranty is transferable but 10-yr. powertrain coverage is not.
Cars.com, April 30, 2008
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ProQuo survey finds 47% of respondents have filled out a warranty card in the past six months.
Press Release, April 30, 2008
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Countrywide Financial raises warranty provisions to $456 million from $42 million year ago.
Press Release, April 29, 2008
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SAS for Sustainability Management helps companies manage environmental impact.
Press Release, April 29, 2008
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A123 Systems battery for Prius turns hybrid into plug-in, but warranty is only three years.
Business Green, April 29, 2008
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Sam’s Club launches NEW online electronics recycling program.
Press Release, April 28, 2008
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SCIC urges consumers to protect tax rebate technology purchases with service contracts.
Press Release, April 28, 2008 (PDF file)
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Tire buyers still don't understand their warranties, despite longer-lasting designs.
Tire Review, April 28, 2008
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Coherix reports $2.5 million sale of systems that detects questionable parts during production.
Press Release, April 28, 2008
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Friedman's Jewelers goes out of business and takes its "lifetime" warranties with it.
WSPA-TV Spartanburg SC, April 28, 2008
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Warranties on amusement rides at Shaheed Zia Shishu Park expire; no major renovations planned.
Bangladesh Daily Star, April 27, 2008
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Toronto bus mechanics go on strike over plan to let manufacturer do warranty work.
Toronto Star, April 26, 2008
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Toronto transit back on track after 48-hour strike ends with new back-to-work law.
Toronto Star, April 28, 2008
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Hyundai Motor says first quarter profits hurt by higher warranty costs.
Associated Press, April 24, 2008
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NEW earns fourth consecutive J.D. Power and Associates Certified Call Center Program recognition.
Press Release, April 24, 2008
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Volkswagen of America announces free scheduled maintenance during length of warranty.
Press Release, April 23, 2008
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Rising quality ratings helped chop $1 billion from Ford's warranty costs in 2007.
Wall Street Journal, April 23, 2008
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Goldman Sachs analyst warns Ford's cost-cutting was helped by warranty reserve adjustments.
Detroit Free Press, April 25, 2008
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Mondial Assistance and Mini UK launch new vehicle service contract offerings.
Press Release, April 23, 2008
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Mondial Assistance and BMW UK launch new vehicle service contract offerings.
Press Release, April 23, 2008
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Semiconductor Industry Association launches anti-counterfeiting campaign.
Press Release, April 23, 2008
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Monaco Coach sees higher warranty expenses during the first quarter.
Press Release, April 23, 2008
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N.E.W. Customer Service Companies announces executive team promotions.
Press Release, April 22, 2008
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Dell introduces a fee-based premium support service program for consumers.
Press Release, April 21, 2008
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Ford boosts warranty coverage on service engines to three years or 100,000 miles.
AutoWeek, April 21, 2008
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DeWind subsidiary of Composite Technology insures its extended warranty program.
Press Release, April 21, 2008 (PDF file)
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Alliance of Automotive Service Providers backs Right to Repair Act in Massachusetts.
New Bedford Standard-Times, April 21, 2008
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Alliance of Automobile Manufacturers reacts to Right to Repair Act in Massachusetts.
New Bedford Standard-Times, April 24, 2008
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Home warranty company U.A. Durr closed its doors without warning on Feb. 15.
New Orleans Times-Picayune, April 20, 2008
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Bohol prison pursues warranty claim after inmates break through iron bars of their cells.
Bohol (Philippines) Chronicle, April 20, 2008
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First Nokia customer care centre in Pakistan allows warranty status check via SMS.
The News, April 19, 2008
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Ford recognizes LUK GmbH & Robert Bosch for help with its Warranty Reduction Program.
Press Release, April 18, 2008
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Home Warranty of America Inc. begins selling home warranties for $24.95 a month.
Press Release, April 17, 2008
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Western RV customers worry about warranty work as company shuts down.
KIMA-TV Yakima WA, April 17, 2008
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SAS Warranty Analysis 4.1 helps manufacturers reduce financial impact of product warranties.
Industry Week, issue dated May 1, 2008
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Toshiba lengthens warranties on Regza LCD televisions to five years until end of May.
Press Release, April 16, 2008
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McCusker and Company wants to acquire existing extended warranty portfolios.
Press Release, April 14, 2008
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|
Blockbuster Inc. offers to acquire Circuit City Stores for at least $6.00 per share in cash.
Press Release, April 14, 2008
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KB Home’s warranty work questioned by homeowners in one subdivision.
Tehachapi News, April 14, 2008
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The Warranty Group appoints Barbara Goff as senior vice president of global human resources.
Press Release, April 14, 2008 (PDF file)
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California's Pet Breeder Warranty Act can help pay medical costs for those who keep sick puppies.
Los Angeles Times, April 13, 2008
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First Warranty Group wants to see oil change receipts before paying customer's radiator claim.
WTLV-YV Jacksonville, April 11, 2008
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PC maker Mesh Computers Ltd. severs ties with its third party warranty provider Repair-Line Ltd.
PC Pro, April 11, 2008
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Hartford Steam Boiler broadens its extended warranty programs.
Press Release, April 10, 2008
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Home Warranty of America Inc. claims double-digit revenue growth in 2007 and 2008.
Press Release, April 10, 2008
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Circuit City reports extended warranty sales were $75.0 million or 2.2% of net sales.
Press Release, April 9, 2008
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Xspect Solutions launches XtraCare extended warranties for Wenzel CMMs.
Press Release, April 9, 2008
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Ford lengthens the warranties offered in its certified pre-owned vehicle program.
Detroit News, April 8, 2008
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BNP Paribas unit Cardif Pinnacle acquires Warranty Direct Ltd. in UK.
Motor Trader, April 8, 2008
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Daihatsu offers five-year warranty in UK for all models in its current range.
Motor Trader, April 8, 2008
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Mooney Airplane Co. expands warranty coverage and becomes single point of contact for all claims.
Press Release, April 8, 2008
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AIG Warranty to become part of AIG Excess Casualty Group, to be headed by Douglas M. Worman.
Press Release, April 7, 2008
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Scottish government may pay warranty extension costs for satellite monitoring equipment on boats.
Fish Update, April 7, 2008
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Home Warranty of America's GreenPlus plan will replace appliances with energy efficient units.
Press Release, April 4, 2008 (PDF file)
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Nigerian official says turbines and generators sit idle in three ports, decaying under warranty.
This Day, April 3, 2008
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Best Buy's service revenue rises 3.9% but extended warranties see single-digit declines.
Press Release, April 2, 2008
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Ford Motor Co. of Southern Africa lengthens auto warranties to four years or 120,000 km.
Motoring, April 2, 2008
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SigmaQuest to provide Agilent Technologies with SigmaSure Manufacturing Insight software.
Press Release, April 2, 2008
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United Home Warranty/National Home Protection probed for fraud in New Jersey.
Newark Star-Ledger, April 1, 2008
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Home Warranty Association of California encourages energy efficiency in homes offered for resale.
Press Release, April 1, 2008
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Goodrich's Alabama Service Center becomes Airbus-endorsed repair stations for warranty work.
Press Release, April 1, 2008
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March 2008 |
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Assurant Solutions to administer 2.7 million service plans sold by CompUSA before Dec. 31.
Press Release, March 31, 2008
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Garmin extends warranty to two years for those who register at company's Web site.
Motor Boat & Yachting, March 31, 2008
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Warrantech Corp. appoints Roy Supulski as regional manager of its automotive warranty division.
Press Release, March 31, 2008
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Those who can afford a little extra peace of mind should buy accidental damage protection.
Baltimore Sun, March 30, 2008
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Many consumers are finding home warranties are often a bad deal.
Newark Star-Ledger, March 30, 2008
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Assurant Solutions and Signal Holdings launch AssureConnection wireless service contracts.
Press Release, March 27, 2008
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Graphics board maker Zotac offers five-year warranty in a bid to boost its brand in the UK.
CRN, March 27, 2008
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Ford Motor Co. sells Jaguar & Land Rover to Tata Motors for a net $1.7 billion in cash.
Press Release, March 26, 2008
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Verizon Wireless sues telemarketers pitching extended warranties to its wireless customers.
PC Magazine, March 26, 2008
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Real estate agent suspects American Home Shield routinely denies home warranty claims.
Consumer Affairs, March 26, 2008
|
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Citroën Dispatch can run on up to 30% biodiesel without any effect on its warranty.
Fermanagh Herald, March 26, 2008
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Cimtek lists high warranty costs as a good reason to outsource product testing.
Press Release, March 26, 2008
|
|
BrandsMart USA signs a new five-year service contract agreement with Warrantech Corp.
Press Release, March 25, 2008
|
|
Railpower Technologies blames net loss on locomotive recall and warranty expense.
Press Release, March 25, 2008 (PDF file)
|
|
MaintenanceNet Inc. opens registration for three-part web seminar series on service contracts.
Press Release, March 25, 2008
|
|
Two auto dealership employees arrested for allegedly falsifying warranty repair paperwork.
Vero Beach Press-Journal, March 25, 2008
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Skate park in Texas needs warranty work to reopen but its builder went bankrupt.
Seguin Gazette-Enterprise, March 25, 2008
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Reader disputes denied laptop extended warranty claim, writes to Assurant Solutions president.
InfoWorld, March 24, 2008
|
|
Costly automated flagpole on school's roof stops working after its warranty expires.
Hampton Roads Virginian-Pilot, March 24, 2008
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Consumer electronic buyback schemes TechForward & ecoNEW turn gadget trash to cash.
Reuters, March 23, 2008
|
|
Home Service USA Repair Management Corp. sells water pipe service contracts in Louisville.
Louisville Courier-Journal, March 22, 2008
|
|
Henry Engineering detects bad capacitors and lengthens Matchbox HD warranty in response.
Radio World, March 21, 2008
|
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ASA rep tells Florida he prefers a federal emission program over a state-by-state approach.
Tire Review, March 20, 2008
|
|
Best Buy to offer more than $10 million in gift cards to HD-DVD purchasers.
Press Release, March 19, 2008
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Retired chief of Florida's Bureau of Standards continues quest for warranty law change.
Tallahassee Democrat, March 19, 2008
|
|
MaintenanceNet Inc. offers best-practice strategies for leveraging data analytics.
Press Release, March 19, 2008
|
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Laptop flash drives hit by high failure rates, Avian Securities study alleges.
PC World, March 18, 2008
|
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Sangoma Technologies Corp. announces lifetime warranty on telephony cards.
Press Release, March 18, 2008
|
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Consumer Reports finds 65% of vehicle service contract buyers don't save money on repairs.
Press Release, March 17, 2008
|
|
Service Contract Industry Council responds to Consumer Reports vehicle service contract survey.
Press Release, March 17, 2008 (PDF file)
|
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SAS acquires Teragram to strengthen text mining and natural language processing capabilities.
Press Release, March 17, 2008
|
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Wal-Mart Canada to launch first-ever retail product extended warranty program for electronics.
Press Release, March 17, 2008
|
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Blue Raven Technology launches suite of customized reverse logistics solutions.
Press Release, March 17, 2008
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ISS Facility Services offers termite timber replacement warranty in Brunei.
Borneo Bulletin, March 15, 2008
|
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High warranty expenses predicted for battery in Chevrolet Volt electric car.
Detroit News, March 14, 2008
|
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Angie's list founder gives advice on how to find a TV repairman.
KYW-TV Philadelphia, March 13, 2008
|
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JDM Wholesale Canada shut for holding extended warranty premiums sold to 20 customers.
Motor Vehicle Sales Authority of B.C., March 13, 2008
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ADC lengthens warranty to 20 years for TrueNet CopperTen cabling system.
Press Release, March 13, 2008
|
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Altairnano satisfies warranty claim issues with electric vehicle maker Phoenix Motorcars.
Press Release, March 12, 2008
|
|
Editorial raises suspicions about failure of Washington's home warranty bill to pass.
Seattle Post-Intelligencer, March 11, 2008
|
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Thor Industries credits lower warranty costs for increased margins.
Press Release, March 10, 2008
|
|
Blackhawk Autoplex dealership closes in the wake of complaints and unresolved warranties.
Quad City Times, March 10, 2008
|
|
New version of Homeowner's Bill of Rights again fails to pass in Washington state.
Associated Press, March 8, 2008
|
|
Toyota extends warranty period on Tacoma truck frame to 15 years because of corrosion.
Associated Press, March 7, 2008
|
|
Mopar boosts warranty on remanufactured powertrain assemblies to three-years, 100,000-miles.
Detroit Free Press, March 7, 2008
|
|
Hyundai i10 City Car to feature five-year unlimited mileage warranties in UK.
Scottish Daily Record, March 7, 2008
|
|
Advanced Internet Technologies claims email evidence was altered in Dell warranty lawsuit.
Triangle Business Journal, March 7, 2008
|
|
Russian RS-18 missile tested last year was 30 years old, but warranty was for only 10 years.
Frontier India Defence & Strategic News, March 7, 2008
|
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Fleetwood Enterprises reports gross profit margin was up and warranty expenses were down.
Press Release, March 6, 2008
|
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Complaints multiply against Rhode Island auto dealer Dan Shabo.
WJAR-TV Providence, March 6, 2008
|
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4CS Announces new iSupport product release at Warranty Chain Management Conference in San Diego.
Press Release, March 6, 2008
|
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4CS announces iWarranty Supplier Edition at Warranty Chain Management Conference in San Diego.
Press Release, March 5, 2008
|
|
BearingPoint study says automotive warranty management solution requires industry collaboration.
Press Release, March 5, 2008
|
|
Longer new car warranties favor consumers worried about vehicle quality.
Newark Star-Ledger, March 5, 2008
|
|
SAS Warranty Analysis 4.1 resolves quality issues faster for manufacturers.
Press Release, March 4, 2008
|
|
Applied Materials to provide equipment and warranty services for multiple solar factories.
Associated Press, March 4, 2008
|
|
Sam’s Club presents "Supplier of the Year" award to N.E.W. Customer Service Companies.
Press Release, March 4, 2008
|
|
Automakers resist push to 20% ethanol fuel blends, saying it could void their warranties.
USA Today, March 4, 2008
|
|
Western Digital's support page gives incorrect info on disk drive warranty durations.
InfoWorld, March 4, 2008
|
|
Nationwide Building Society broadens extended warranty product coverage of its credit cards.
Press Release, March 4, 2008
|
|
Smart Cars of America LLC names Carchex as its official extended warranty provider.
Press Release, March 3, 2008
|
|
Extended warranties on used cars usually can be transferred to a new owner for a small fee.
Los Angeles Times, March 2, 2008
|
|
Carrier settles secondary heat exchanger class action lawsuit.
Seattle Times, March 1, 2008
|
|
Regulators had concerns about Dublin Port Tunnel's safety systems since opening day.
Irish Independent, March 1, 2008
|
|
Crescent Technology Inc. boosts its Chicago area laptop repair work force from three to 12.
Arlington Heights Daily Herald, March 1, 2008
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February 2008 |
|
FieldTurf Tarkett raises product warranty insurance policy limit to US$10,000,000.
Press Release, February 29, 2008
|
|
N.E.W. Customer Service Companies selects Watertown NY as its newest call center location.
Watertown Daily Times, February 29, 2008
|
|
HP makes big investment in consumer tech support, opens eight new call centers.
Press Release, February 28, 2008
|
|
Dublin Port Tunnel shut after safety system fails; huge warranty claim expected.
Irish Independent, February 28, 2008
|
|
Repairman says without extended warranty almost any broken flat panel TV is a total loss.
InfoWorld, February 28, 2008
|
|
Kimball Hill Homes to exit the Florida market but will still meet its warranty obligations there.
Builder Online, February 28, 2008
|
|
Dunmore Homes says it is going out of business; warranty obligations in doubt.
Sacramento Bee, February 28, 2008
|
|
Leasing companies file lawsuit alleging high fees for US-made vehicles imported into Canada.
Canadian Press, February 28, 2008
|
|
Navistar re-files lawsuit against Ford over diesel engine contract.
Press Release, February 28, 2008
|
|
Nissan won't honor warranties on unauthorized imports of new GT-R sports sedan.
AME Info, February 28, 2008
|
|
Tata Motors launches Sumo Grande with two-year warranty and optional two-year service plan.
India Times, February 28, 2008
|
|
N.E.W. Customer Service Companies Inc. launches lifetime jewelry warranty programs.
Press Release, February 27, 2008
|
|
Randall Martin Homes abandons four developments; owners wonder who will do their warranty work?
Arizona Republic, February 27, 2008
|
|
SEC settles with two Deloitte and Touche partners for their role in 2000-01 audits of Delphi.
Associated Press, February 26, 2008
|
|
Home warranty companies are the most complained-about service on Angie's List in 2007.
Press Release, February 25, 2008
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The Warranty Group appoints Rob Mancuso as investor relations officer.
Press Release, February 25, 2008
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The Warranty Group appoints John Serafin as chief risk officer.
Press Release, February 25, 2008
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Smart ForTwo offers only a 2-year, 24,000-mile bumper-to-bumper warranty.
CNN Money, February 25, 2008
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Franklin Electric blames higher warranty costs for part of decline in gross margins.
Press Release, February 25, 2008
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Microsoft to stop making HD DVD players for Xbox 360 but continues warranty support.
Associated Press, February 24, 2008
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USDA begins warranty action against Hallmark/Westland to recover costs of beef recall.
Land Line Magazine, February 22, 2008
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Maruyama commercial-grade landscaping equipment to be covered by five-year warranty.
Lawn and Landscape, February 22, 2008
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Service Contract Industry Council sees 3% to 7% jump in vehicle service contracts sold.
Associated Press, February 21, 2008
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Bridgestone Firestone North American Tire lengthens warranties to seven years.
Tire Review, February 21, 2008
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Kia Sportage with seven-year warranty launched in Ireland.
Kilkenny Advertiser, February 21, 2008
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LIRR consultants hampered by bad NTF and MTBF data, can't issue any lasting recommendations.
Newsday, February 20, 2008
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Woolworths signs ThinkSmart and The Warranty Group for service plan administration and underwriting.
Inside Retailing, February 20, 2008
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Cimtek Launches Magellon QLM 3.3; handles test, failure, repair and warranty data.
Press Release, February 20, 2008
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McCusker and Co. unveils VAR Buddy program to help VARs sell service contracts.
Press Release, February 20, 2008
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Non-authorized Apple resellers give shorter warranties in iPods and Macs in Brunei.
Borneo Bulletin, February 20, 2008
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Comodo warrants that a PC protected by its $79 security software will remain malware-free.
Press Release, February 20, 2008
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Del-Nat Tire Corp. adds roadside assistance program for Akuret ST Trailer line of tires.
Tire Review, February 20, 2008
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Warranty claims cause NHTSA to step up investigation of stuck throttles in 2004-05 Chevy Aveo.
Consumer Affairs, February 19, 2008
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Ford's new Tough Bed spray-in bedliner for F-Series trucks to be covered by factory warranty.
PickupTruck.com, February 19, 2008
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Michigan Attorney General announces top ten consumer complaint categories for 2007.
Press Release, February 18, 2008
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Algeria to return 15 MiG-29 fighter aircraft to Russia over inferior quality.
RIA Novosti, February 18, 2008
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Conn's Inc. executive notes the electronics retail chain does all its own warranty work.
The Oklahoman, February 16, 2008
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Rensselaer County chooses Sequoia Imagecast voting system after evaluating warranties.
Hillsdale Independent, February 16, 2008
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Paul's Heating & Cooling fails to turn in warranty claim to York; evades complaints.
Gary Post-Tribune, February 15, 2008
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Automated Service Agreement Program launches online auto extended warranty sales site.
Press Release, February 14, 2008
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Keeping pace with new service contract management initiatives for improved revenues.
Supply & Demand Chain Executive, February 14, 2008
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Woman sues Best Buy for $54 million over lost notebook computer.
Information Week, February 14, 2008
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Report from SquareTrade claims actual Xbox 360 failure rate is 16.4%.
1UP.com, February 13, 2008
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Companies mailing "Final Notice: Expiring Auto Warranty" postcards traced to St. Louis.
MSNBC, February 13, 2008
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Nautilus Inc. boosts reserves by $16.9 million for commercial cardiovascular product claims.
Press Release, February 13, 2008
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A lost laptop; a $54 million lawsuit.
Red Tape Chronicles, February 12, 2008
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Authors explain the difference between warranties, extended warranties, and insurance.
Computer Active, February 11, 2008
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Makers of gasoline pumping equipment haven't changed their warranties for a switch to E85 fuel.
Iowa Quad-City Times, February 11, 2008
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ADP Dealer Services adds Buy Online, allowing sales of service contracts on dealer Web sites.
Press Release, February 11, 2008
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UK's National House-Building Council to use SpinVox CallMail in its call centers.
Press Release, February 11, 2008
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Assurant Solutions promotes Karen Wheeler to the role of senior client relationship manager.
Mortgage Solutions, February 11, 2008
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Digium adds two-year warranty to Asterisk IP PBX.
Network World, February 11, 2008
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Should you buy an extended warranty? Experts weigh in with their opinions pro and con.
Parade Magazine, February 10, 2008
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Summit Auction Group tells sellers to pay for a survey, home inspection and a home warranty.
Fort Wayne Journal Gazette, February 10, 2008
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Universal Warranty Corp. launches Online Performance Suite for auto dealerships.
Press Release, February 9, 2008
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Queensland's Building Services Authority to pay home warranty claims for collapsed builder.
Australian Courier Mail, February 8, 2008
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Engle Homes continues doing warranty work despite parent company's bankruptcy.
St. Petersburg Times, February 8, 2008
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Automakers asked to allow blends of more than 10% ethanol (E10) in standard vehicles.
Farm Week, February 8, 2008
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Zale Corp. sees $33 million increase in extended warranty revenues in the second quarter.
Press Release, February 7, 2008
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Bucks County to pay $98,700 per year for an extended warranty on its new voting machines.
Philadelphia Intelligencer, February 7, 2008
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Lennox International reports a $11 million gain from a Pulse furnace warranty program adjustment.
Press Release, February 6, 2008
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Circuit City Stores more than doubles credit line to $1.3 Billion, extends expiration to 2013.
Associated Press, February 6, 2008
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Volvo Group margins drops on $57 million engine-related warranty expense in North America.
Press Release, February 6, 2008
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RapidWarranty.com opens online warranty portal for truck fleets.
Fleet Owner, February 6, 2008
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Support.com to integrate remote tech services into Warrantech's RepairMaster service plans.
Press Release, February 6, 2008
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Mitsubishi Motors Australia closes factory but lengthens warranties for car owners.
Adelaide Advertiser, February 6, 2008
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Pakistani court rules seller liable for defective Chinese generator sold with no warranties.
The News, Pakistan, February 6, 2008
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Consumer Reports' latest HDTV tests finds repair rates under 3% during first three years.
Press Release, February 5, 2008
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Shrinking in-box warranties spur big extended service plan opportunities.
Dealerscope, February 5, 2008
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Atreus Homes & Communities to continue offering 2-10 Home Buyer Warranty to its customers.
Press Release, February 5, 2008
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India's Network 18 launches storeguru.com online shopping site with warranty info section.
Press Release, February 5, 2008
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Glasgow Housing Association blames its high prices on its own exacting warranty criteria.
Glasgow Evening Times, February 5, 2008
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Chinese mobile phones popular in Pakistan despite having no warranties.
Daily Times, Pakistan, February 4, 2008
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Toyota opens used car dealerships in India that also sell extended warranties.
Economic Times, February 3, 2008
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Iowa court extends implied warranty coverage to third owner of a home with defects.
Des Moines Register, February 1, 2008
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Beazer Homes exits five markets, but will provide warranty services to buyers left behind.
Press Release, February 1, 2008
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Bio-diesel Association of India wants automakers to allow higher blends in their engines.
Financial Express, February 1, 2008
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Costco CEO says returns of unwanted big screen TVs after Super Bowl not a big problem.
Arizona Republic, February 1, 2008
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January 2008 |
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CAA-Québec publishes its 2008 study of new vehicle warranties in Canada.
Press Release, January 31, 2008
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Unscheduled downtime for warranty repairs partly to blame for drop in Marathon Oil net income.
Press Release, January 31, 2008 (PDF file)
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Worthless or worthwhile? Extended warranty costs and coverages vary from one policy to the next.
Rocky Mount Telegram, January 31, 2008
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NADAguides.com and Warranty Direct form extended warranty partnership.
Press Release, January 30, 2008
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Freightliner gives dealer an award for accurately and efficiently processing warranty claims.
Truck News, January 30, 2008
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Isuzu to end U.S. sales in 2009 but warranty work will continue.
Kicking Tires, January 30, 2008
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Service Line Warranties to offer water and sewer line warranties in South Carolina.
Press Release, January 30, 2008
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American LaFrance will try to keep operating and paying warranty claims during bankruptcy.
Charleston Post and Courier, January 29, 2008
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Fire engine maker American LaFrance files for bankruptcy; owes $7.1 million in warranty claims.
Bloomberg News, January 28, 2008
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American LaFrance posts answers to frequently asked questions about its bankruptcy filing.
Press Release, January 28, 2008
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Renault broadens three-year warranty program to include its other premium cars.
Reuters, January 28, 2008
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Reseller says new warranty replacement policy helped Toshiba sell laptops in the UK.
IT Week, January 28, 2007
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Spring Air lengthens some bed mattress warranties and shortens others.
Furniture Today, January 28, 2008
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New Tempur-Pedic International bed mattress foundation has a 20-year warranty.
Press Release, January 28, 2008
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GSFS Risk Retention Group Inc. gets an A- (Excellent) financial strength rating from A.M. Best.
Press Release, January 28, 2008
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Bankrupt Iqon Technologies closes all but warranty service and call centre departments.
Sunday Business Post, Ireland, January 27, 2008
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Tendency of copper coils to corrode may make air conditioner extended warranties worth the price.
Fort Worth Star-Telegram, January 27, 2008
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Consumer guide says fix appliances when repair cost is under 60% of replacement cost.
Cleveland Plain Dealer, January 27, 2008
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Non-disclosure agreement clouds Tarion's definition of a major structural defect.
Toronto Star, January 26, 2007
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Ford CEO Alan Mulally says quality improvements reduced warranty costs by $1 billion last year.
Detroit News, January 25, 2008
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Midas' lifetime warranty on mufflers excludes cost of labor, pipes and fasteners.
WCPO-TV Cincinnati, January 25, 2008
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Used catalytic converters get two-year warranty, but stolen units are scrapped for metals within.
Washington Colombian, January 24, 2008
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Researcher pegs Domestic & General's claims ratio for appliance extended warranties at 43%.
Motley Fool UK, January 23, 2008
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Bechtel and partners settle "Big Dig" lawsuit in Boston for $458 million.
Press Release, January 23, 2008
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Palm to settle Treo 600 and 650 class action lawsuit.
Palm Infocenter, January 23, 2008
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Long Island Rail Road failed to claim $1.2 million in warranty work on M-7 rail cars.
Newsday, January 23, 2008
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Consumers Council of Canada spots inconsistencied in new home warranty programs.
Press Release, January 23, 2008 (PDF file)
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Philippine National Telecommunications Commission battles poor quality cell phone merchants.
Philippine Sun-Star, January 23, 2008
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Toyota to extend warranty coverage on 2004-2006 Sienna minivans with rear liftgate defect.
Associated Press, January 22, 2008
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Midas Inc. sees significant reduction in warranty liabilities helping its fourth quarter.
Press Release, January 22, 2008
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Renault-Nissan to build electric cars in Israel backed with a lifetime warranty.
Jerusalem Post, January 21, 2008
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Garmin International offers a warranty repair for a unit out of warranty.
The Consumerist, January 20, 2008
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Chrysler uses warranty data to improve its products, chairman says.
Oakland Press, January 20, 2008
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N.E.W. Customer Service Companies Inc. acquires ServiceBench Inc.
Press Release, January 18, 2008
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New home construction plunges 24.8% in the US in 2007.
Associated Press, January 18, 2008
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Apple to offer MacBook Air out-of-warranty battery replacements for US$129.
Apple Insider, January 18, 2008
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Researcher says don’t be swayed by 10- or 20-year mattress warranties — they are hard to claim.
NBC Today Show, January 18, 2008
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Mattress warranty is voided by use of the wrong type of frame, supplied by the retailer.
KPIX-TV San Francisco, January 18, 2008
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Breast implants have warranties, but may not cover all costs.
New York Times, January 17, 2008
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TechForward Inc. sells guaranteed buyback plans to consumers.
Associated Press, January 17, 2008
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Downfall of Ultimate Warranty Corp. leaves 6,000 South Dakota consumers in the ditch.
Sioux Falls Argus Leader, January 17, 2008
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Visa Signature credit card to repair Playstation that Sony said was too dusty to be fixed.
The Consumerist, January 17, 2008
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A.M. Best affirms financial strength rating of A- (Excellent) for General Fidelity Insurance Co.
Press Release, January 17, 2008
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Xerox India launches PartnerNet Web portal to help resellers with warranty issues.
Channel Times, January 17, 2008
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GM gets proactive in effort to improve car quality 15% a year.
Detroit News, January 17, 2008
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Unlike in the 1950s, today's passenger car engines are expected to reach 100,000 miles.
Click and Clack, January 16, 2008
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Attorney objects to plaintiff notification process used in Sunbeam class action lawsuit.
Southeast Texas Record, January 16, 2008
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Circuit City names new chief operating officer; executive VP of sales leaves.
Associated Press, January 16, 2008
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Former salesman at a Cisco reseller in Minnesota pleads guilty to warranty fraud.
Network World, January 16, 2008
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Omaha attorney gives seminars on how to become an insurance crook.
Omaha World-Herald, January 15, 2008
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First American Corp. to spin off home warranty unit into new financial services company.
Press Release, January 15, 2008
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Low-priced no-name Chinese mobile phones with no warranties flood the market in India.
Express India, January 15, 2008
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Subaru dealer near US border makes it easy for Canadians to get warranty work reimbursements.
WCAX-TV Plattsburgh, January 13, 2008
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Dallas auto dealer reacts to lower sales, tighter margins and less warranty work.
Dallas Morning News, January 12, 2008
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Hard drive customer unhappy with Hitachi's advance exchange policies and turnaround time.
Tidbits Magazine, January 12, 2008
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TCW Group slashes its Circuit City Stores shareholdings after December sales fell.
Associated Press, January 11, 2008
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Best Buy reports comparable-store sales declines in extended warranty revenue.
This Week in Consumer Electronics, January 11, 2008
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Nokia warns consumers not to buy mobile phones that lack its tamper-proof warranty seal.
Philippine Daily Inquirer, January 11, 2008
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Auto dealer gets 10 months jail time for his part in a $300,00 extended warranty fraud.
Muskegon Chronicle, January 11, 2008
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iCRco Inc. now offers a two-year warranty on all computed radiography machines.
Press Release, January 11, 2008
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N.E.W. Customer Service Cos. and retailers launch ecoNEW recycling program for electronic items.
Recycling Today, January 11, 2008
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Extended warranty providers kick off new year with innovative programs.
This Week in Consumer Electronics, January 11, 2008
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J.D. Power and Associates survey finds that quality problems have fallen 20% since 2003.
Toronto Globe and Mail, January 10, 2008
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New warranty, engine and model from Renault in the UK.
Transport News Network, January 10, 2008
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Tata Motors sells new models with two-year standard warranty and options for two-year extension.
Press Release, January 9, 2008
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Automakers must relax engine warranty terms and conditions to allow higher biofuel blends.
Ethanol Producer, issue dated February 2008
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Custom ringtone installation by customer prompts Apple to invalidate an iPhone's warranty.
iPhone Atlas, January 9, 2008
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Confidence in warranty contributes in shift to local computer brands in Azerbaijan.
Press Release, January 9, 2008
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Consumer Reports survey compares auto quality perceptions to reliability ratings.
Press Release, January 8, 2008
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GM CEO Rick Wagoner mentions warranty cost benefits of OnStar in CES keynote speech.
Press Release, January 8, 2008
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Aftermarket Associations sue the California Air Resources Board over emissions warranties.
Press Release, January 8, 2008
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Cross Country to administer power line service plans for Lee County Electric Cooperative.
Press Release, January 8, 2008
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TechForward Inc. to entice consumers with buyback guarantees sold at the time of purchase.
Press Release, January 7, 2008
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N.E.W. Customer Service Companies announces opening of NEW China (Xin Ke An) in Shanghai.
Press Release, January 7, 2008
|
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N.E.W. Customer Service Companies launches online Customer Care Portal for service plan buyers.
Press Release, January 7, 2008
|
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CompUSA to create Web site for gift card, rain check, rebate and service contract policies.
This Week in Consumer Electronics, January 7, 2008
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Marubeni Information Systems to become a distributor of 4CS iWarranty product solutions in Japan.
Press Release, January 7, 2008
|
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Crawford & Co. property and casualty business unit splits into Americas & EMEA regions.
Press Release, January 7, 2008 (PDF file)
|
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Bill Gates tells BBC he wants Xbox to be "the most reliable video game box out there."
BBC News (video), January 6, 2008
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ACS to fix malfunctioning light rail ticket vending machines in Charlotte under warranty.
Charlotte Observer, January 6, 2008
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Automakers say early warning efforts are preventing many defects from leaving the factory.
Detroit Free Press, January 5, 2008
|
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Precision Camera executives head to Las Vegas to attend the 2008 Consumer Electronics Show.
Press Release, January 4, 2008
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Canadians wonder why they have to pay more than Americans for AppleCare service contracts.
The Consumerist, January 4, 2008
|
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Home Warranty of America executive explains his sales strategy for a down housing market.
Press Release, January 4, 2008
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Builder says Arizona home warranty proposal designed to force a specific contractor to unionize.
Arizona Business Gazette, January 3, 2008
|
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DSG International, owner of Currys, Dixons & PC World, issues profit warning after slow holidays.
BBC News, January 3, 2008
|
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Daihatsu debuts five-year unlimited mileage warranties on selected models sold in the UK.
Press Release, January 3, 2008
|
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Directed Electronics shares plunge on word of Sirius satellite radio receiver warranty issues.
San Diego Union-Tribune, January 2, 2008
|
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Honeywell Aerospace adding product catalogues and warranty administration to its Web site.
Destination CRM, January 1, 2008
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Proposed Arizona Homeowners' Bill of Rights mandates 10-year warranties on new homes.
Arizona Republic, January 1, 2008
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September 2000 to December 2008 |
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