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      ISSN 1550-9214     
 
 
 

Warranty News
Headlines Archive

January 2009 to December 2009

 

December 2009

Carnegie Mellon study reveals what consumers think of extended service contracts.
Notebook Review, December 31, 2009
McCusker & Co. announces intent to acquire a private insurance company.
Press Release, December 31, 2009
Details on the stitching process by which Apple service providers allegedly defrauded Apple.
HardMac, December 30, 2009
US Fidelis suspends sales of vehicle service contracts.
St. Louis Post-Dispatch, December 30, 2009
US Fidelis says it will lay off an additional 300 employees.
KRCG-TV Jefferson City (MO), December 30, 2009
Service USA Inc. launches nationwide service contract solution for the copier industry.
Press Release, December 30, 2009
CertainTeed reaches preliminary $400M to $600M settlement in defective shingles class action.
Press Release, December 30, 2009
Service Net Warranty LLC acquires the assets of Equiguard Inc.
Press Release, December 29, 2009
Missouri Attorney General files suit against four more auto warranty companies.
KMOX Radio, St. Louis, December 29, 2009
GM finds pattern of roof separations in Corvette warranty data.
Detroit News, December 29, 2009
Cyberstar Infocom's customers say they're very happy with the company's warranty service.
Channel Times, December 29, 2009
First American opening a home warranty call center in Phoenix in March, adding 100 jobs.
Arizona Republic, December 28, 2009
Much-maligned Texas Residential Construction Commission will cease to exist on Sept. 1, 2010.
Beaumont (TX) Examiner, December 28, 2009
New California law requires retailers to keep extended warranties on file for their customers.
KGO-TV San Francisco, December 28, 2009
The type of protection offered by extended warranties can vary enormously, so shop around.
The Independent, London, December 26, 2009
Expiring auto warranty calls rank third on Better Business Bureau's list of top 2009 scams.
Press Release, December 24, 2009
Aojie netbook comes with a service warranty.
Uber Gizmo, December 24, 2009
Home Warranty of America launches new Apple iPhone application for realtors.
Press Release, December 23, 2009
Makers of orphan auto brands are required by law to supply parts for the full warranty period.
Wall Street Journal, December 23, 2009
Credexx Corp., dba Auto One Warranty Specialists, to pay $75,000 fine in Missouri.
Press Release, December 23, 2009
Eagle Warranty Corp. files for Chapter 7 bankruptcy protection.
Scranton (PA) Times-Tribune, December 23, 2009
Sony responds to blogger's gripes three hours after he posts about his TV's problems.
Ready and Reach, December 23, 2009
Blogger gripes about his Sony 46" TV's problems, five months out of warranty.
Ready and Reach, December 22, 2009
Florida closes National Automotive Services Inc.; Warranty Financial Inc. dba Warranty Financial O.R.G. Inc.; Warranty USA; and Warranty Services.
Press Release, December 22, 2009
Judge liquidates Intercontinental Marine Service Corp., dba First Warranty Group of Florida.
Tampa Bay Business Journal, December 21, 2009
Apple voids iPhone warranty after toddler's drool activates its moisture detector.
Toronto Globe and Mail, December 20, 2009
Harley-Davidson offering special extension on two-year warranty.
Milwaukee Journal Sentinel, December 19, 2009
Auto service coverage may continue if vehicle service contract marketer fails; refunds may not.
St. Louis Post-Dispatch, December 19, 2009
Eagle Warranty Corp., sold auto warranties through dealers in 12 states, goes out of business.
Scranton (PA) Times-Tribune, December 19, 2009
Pennsylvania Attorney General files fraud lawsuit against Eagle Warranty Corp.
Press Release, December 18, 2009
New Zealand's Consumer Guarantees Act makes extended warranties less necessary, gov't says.
Press Release, December 18, 2009
Kaizen Infoserve introduces Upcountry Direct warranty program to cut turnaround times in India.
Press Release, December 18, 2009
Meraki offers lifetime warranty on all indoor wireless LAN access points.
Press Release, December 17, 2009
National Baseline Study on Warranties and Refunds finds most consumers don't know the laws.
Sydney Morning Herald, December 16, 2009
Mattei suggests looking at cost of scheduled maintenance when comparing running costs.
Process Control Today, December 16, 2009
National Home Protection Inc. to pay $900,000 for its deceptive home warranty scheme.
Press Release, December 15, 2009
US Fidelis cuts staff as its vehicle service contract sales drop.
St. Louis Post-Dispatch, December 15, 2009
Visionwall Corp. to pay warranty claim for window replacements at airport.
Grand Rapids Press, December 15, 2009
Assurant asks: Should you purchase an extended service contract? Can you afford not to?
Press Release, December 14, 2009
RAC's warranty division reports 30% increase in warranty sales in fourth quarter of 2009.
Fuel Card News, December 14, 2009
Missouri Attorney General sues Credexx Corp., doing business as Auto One Warranty Specialists.
St. Louis Business Journal, December 14, 2009
Tata Motors offers Grande MK II with two-year warranty, sells two-year extended warranties.
Deccan Herald, December 14, 2009
Graphtec America doubles warranty coverage for flatbed cutters from one year to two years.
Press Release, December 14, 2009 (PDF file)
Do you want the extended warranty? The smart answer is "sometimes."
Washington Post, December 13, 2009
Florida insurers not canceling policies over Chinese drywall, but not paying claims either.
Stuart News, December 11, 2009
Service Protection Advisors offers online advice about vehicle service contracts.
Press Release, December 10, 2009
Salesman accused of forging vehicle service contract sales records to collect commissions.
Joliet (IL) Herald-News, December 10, 2009
The Warranty Group reports seeing a "groundswell of interest" in vehicle service contracts.
Motor Trader, December 9, 2009
A.M. Best Co. keeps the financial strength rating of Virginia Surety Co. at A- (Excellent).
Press Release, December 9, 2009
A.M. Best Co. affirms the financial strength rating of Solid Forsakringsaktiebolag at B+ (Good).
Press Release, December 9, 2009
FTC files lawsuits against three companies for breaking its Telemarketing Sales Rule.
Network World, December 9, 2009
AutoProtect adopts the UK's Motor Industry Code of Practice for Vehicle Warranty Products.
Press Release, December 8, 2009
If you don't buy a house now, you're either stupid or broke, author says.
Business Week, December 8, 2009
Invacare raises prices and reduces warranty on its five-liter oxygen concentrators.
Home Medical Equipment News, December 8, 2009
Ford to exhibit its new Power Stroke V-8 diesel engine at the Los Angeles Auto Show this week.
Transport Topics, December 7, 2009
Maersk slows its ships down, reduces engine load and cuts warranty claims.
Seatrade Asia Online, December 7, 2009
Canon ends warranty cards, asks customers to register online in return for longer warranty.
Malaysia Sun Daily, December 7, 2009
Buyers Protection Group completes acquisition of home warranty and home inspection companies.
Press Release, December 7, 2009
British Gas hopes to get more deeply involved in extended warranties over the next year.
The Telegraph (UK), December 6, 2009
City inspectors find paint peeling off water tank, but not until after its warranty expires.
Bend (OR) Bulletin, December 6, 2009
Former Find-A-Car CFO Mark Turner pleads guilty to warranty fraud and other charges.
Kingston (ON) Whig Standard, December 5, 2009
Nortek expects to emerge from bankruptcy after court approves its reorganization plan.
Press Release, December 4, 2009
California could side with Apple on its policy to void smoker's warranties.
ZDNet, December 3, 2009
Samsung extends Blu-ray warranties to cover problems caused by firmware updates.
CNET News.com, December 3, 2009
GM looks for root cause of a spike in warranty claims for Camaro output shaft failures.
GM High-Tech Performance Magazine, December 3, 2009
Corsair announces Upcountry Direct warranty service program to cut turnaround times in India.
Press Release, December 3, 2009
Australian consumer advocates launch online "know your warranty rights" campaign.
Inside Retailing, December 3, 2009
Free warranty coverage from credit card providers can give an extra year of protection.
About.com, December 3, 2009
Australians' lack of knowledge on product warranties costs them billions of dollars a year.
Sydney Morning Herald, December 2, 2009
AmTrust Financial Services Inc. not affiliated with bankrupt AmTrust Financial Corp.
Press Release, December 2, 2009
Arch Aluminum & Glass to honor warranty claims despite its bankruptcy.
U.S. Glass News Network, December 2, 2009
U.S. EPA postpones ruling on biofuel industry's request for 15% ethanol gasoline until mid-2010.
Press Release, December 1, 2009
Reaction to the EPA's postponed decision from the ethanol industry is mixed.
Des Moines Register, December 1, 2009
Auto manufacturers say EPA delay allows more time to study 15% ethanol's effects on durability.
Press Release, December 1, 2009
Boat manufacturers pleased by EPA's delay to allow for more testing of 15% ethanol blends.
Press Release, December 1, 2009
Warrantech to administer service contracts for Queen City Audio Video Appliances.
Press Release, December 1, 2009
Medical device maker ends preventative maintenance under warranty, fails to tell customers.
Medical Dealer Magazine, December 1, 2009
 

 

November 2009

3D Systems offers five-year warranty on ProJet 3000 Series print heads.
Press Release, November 30, 2009
Hammerax sees no returns in three years, lengthens warranty on cymbals to four years.
Press Release, November 30, 2009
Home Service USA direct mail for water line service contracts confuses some recipients.
Arkansas City (KS) Traveler, November 26, 2009
NEW challenges attack on the extended warranty industry made by Consumer Reports.
Press Release, November 25, 2009
Service Contract Industry Council responds to Consumer Reports.
Press Release, November 24, 2009
Holiday shoppers face a wide range of opinions about extended warranties.
Time Magazine, November 25, 2009
Little-known state law in Maine provides an implied warranty on products for up to four years.
WMTW-TV Portland (ME), November 25, 2009
Texas Attorney General settles extended warranty dispute with Conn's for $4.5 million.
Press Release, November 24, 2009
Daktronics sees lower warranty and manufacturing costs in latest fiscal quarter.
Press Release, November 24, 2009 (PDF file)
Eaton launches three-tier extended warranty program for its Australian customers.
Press Release, November 24, 2009
U.S. government finds link between Chinese drywall and corrosion of pipes and wires.
Associated Press, November 23, 2009
Consumer Reports survey finds 62% "can't stand the extended warranty hard sells."
Consumer Reports, November 23, 2009
Calculating the value of an extended warranty for a laptop.
New York Times, November 23, 2009
General Motors Co. sues to recover $30 million spent on Chevy Cobalt steering warranty claims.
Associated Press, November 23, 2009
Ontario Automobile Dealer Association partners with SAL Group for extended warranty programs.
Press Release, November 23, 2009
Home inspector in British Columbia must pay CA$212,000 for missing wood rot damage in home.
Move Smartly, November 23, 2009
APC by Schneider Electric to open a warranty support center in Nigeria.
Vanguard, November 22, 2009
McCusker & Co. to provide underwriting and data management services for HVAC extended warranties.
Press Release, November 21, 2009
Apple tells smokers their machines are contaminated by nicotine and their warranties are void.
The Consumerist, November 20, 2009
Lenovo attacks SquareTrade's laptop failure rate study.
bit-tech.net, November 20, 2009
Hitachi Global Storage Technologies selects HCL Infosystems for warranty services in India.
Press Release, November 20, 2009
Chrysler quality chief wants cars with zero warranty claims in the first three months.
Detroit News, November 19, 2009
Chrysler's last chance to get it right.
Detroit News, November 19, 2009
Avery Dennison to warrant graphics created by the Epson Stylus Pro GS6000 printer.
Print Graphics News, November 19, 2009
Virginia Surety to provide underwriting and actuarial services to Preferred Warranties Inc.
Press Release, November 19, 2009
Ford mnivans investigated for transmission failure pattern spotted by NHTSA.
New York Times, November 18, 2009
Nissan doubles Continuously Variable Transmission warranty to 10 years/120,000 miles.
Press Release, November 17, 2009
SquareTrade finds 20% of laptops have hardware malfunctions while 11% suffer accidental damage.
Press Release, November 17, 2009
CNET UK readers say Xbox is least reliable game console, with 60% reporting failures.
CNET UK, November 17, 2009
HCL Technologies announces strategic partnership with Ubiquiti Inc.
Press Release, November 17, 2009
Bankruptcy court approves Champion's first day motions; warranties to continue being honored.
Press Release, November 17, 2009
Refurbished gas chamber bought by animal shelter has a one-year warranty.
WWAY-TV Wilmington NC, November 17, 2009
Nokia fights counterfeit phones by touting its warranty and after sales service.
Kenya Broadcasting Corp., November 17, 2009
Komatsu distributor in Nepal doubles its warranty to two years/4,000 hours.
Himalayan Times, November 16, 2009
Product warranties are like gold nuggets buried in the ground.
Metro Canada, November 16, 2009
Transfer of ownership form could have helped used laptop buyers to get warranty service.
InfoWorld, November 16, 2009
The Warranty Group said to plan NYSE listing after 2010 initial public offering by Onex.
Toronto Globe and Mail, November 15, 2009
Champion Enterprises files for reorganization under Chapter 11 of the U.S. Bankruptcy Code.
Press Release, November 15, 2009
Bernie Madoff's air charter company goes bankrupt to avoid losing warranty on its jet.
Reuters, November 13, 2009
Gemcraft Homes files for Chapter 11 bankruptcy protection but will fulfill its warranties.
Baltimore Sun, November 13, 2009
Missouri Attorney General says St. Louis area is "Silicon Valley" of warranty fraud.
St. Louis Post-Dispatch, November 13, 2009
Missouri Attorney General files lawsuits against six vehicle extended warranty companies.
Press Release, November 12, 2009
N.E.W. Customer Service Companies launches blog, web site and social media tools for consumers.
Press Release, November 12, 2009
SCIC says sales of service contracts and extended warranties are strong despite economy.
Press Release, November 12, 2009
Retailer Huppin’s/OneCall signs with Warrantech Consumer Product Services Inc.
Press Release, November 11, 2009
Icom (Australia) provides 5-year warranty to those who register; 3 years to those who don't.
Press Release, November 11, 2009
One million Xbox Live players banned for allegedly playing pirated copies of games.
Information Week, November 11, 2009
Service USA selects McCusker & Company for new HVAC service contract program.
Press Release, November 10, 2009
Hyundai wins advertising magazine's readers poll for its Assurance Program.
Advertising Age, November 9, 2009
Canon Marketing Malaysia gives customers extra year warranty for registering on their Web site.
Adoi Magazine, November 9, 2009
Don’t worry, be happy: The psychology of extended warranties.
New York Times, November 8, 2009
iPhone worm attacks jailbroken units, installs Rick Astley wallpaper.
PC World, November 8, 2009
Boston Scientific to plead guilty and pay $296 million to end Guidant investigation.
Press Release, November 6, 2009
Still no checks from the New York Attorney General as part of the $4 million Dell settlement.
North Country (NY) Gazette, November 6, 2009
Hummers to allow biofuel use under their five-year/100,000-mile powertrain warranty plans.
Press Release, November 6, 2009
Microsoft places new style of void-if-removed warranty stickers on Xbox 360s sent in for repair.
Gizmodo, November 5, 2009
America's Choice and Francis Gaffney lose PA Attorney General's warranty lawsuit by default.
Allentown Morning Call, November 5, 2009
Thousands of complaints made against Satellite Direct UK for claiming to represent Sky.
Chichester Observer, November 4, 2009
NACCO Industries says lower warranty costs helped reduce net losses in third quarter.
Press Release, November 4, 2009
Easton-Bell Sports says lower warranty costs helped to reduce drop in gross margins.
Press Release, November 4, 2009
Computer dealer Noble Informatique fined for not providing a warranty card with a laptop.
Times of India, November 4, 2009
When to buy and when not to buy extended warranties for tech gadgets.
CNET News Daily Podcast, November 3, 2009
N.E.W. Customer Service Companies asks shoppers to consider recycling and trade-in programs.
Press Release, November 2, 2009
Buyer checks Western Digital's warranty status page, finds three years missing.
InfoWorld, November 2, 2009
Stanley Works to acquire Black & Decker in an all-stock transaction valued at $4.5 billion.
Press Release, November 2, 2009
 

 

October 2009

NHTSA says brake issue could affect 344,000 Honda Odysseys.
New York Times, October 30, 2009
Partstore.com offers tips on buying second batteries for mobile electronics.
Press Release, October 30, 2009
Warranty Direct UK vowed to reduce its reliance on Royal Mail during the last postal strike.
Car Dealer, October 30, 2009
Queensland Building Services Authority pays 98.8% of home warranty insurance claims.
Press Release, October 29, 2009
Assurant Solutions reports increased net operating income and a reduced domestic combined ratio.
Press Release, October 28, 2009
Australian regulators cite Auction Alliance/Deals Direct for misleading warranty policies.
Sunday Times, October 28, 2009
DeNooyer Chevrolet and Redline Motorsports sell high-performance cars backed by GM warranties.
Albany (NY) Times-Union, October 28, 2009
Brocade offers next-day limited lifetime warranty on select Internet switches.
Press Release, October 28, 2009
RV company EarthRoamer files for Chapter 7 liquidation with 100 warranty claims unpaid.
Boulder (CO) Daily Camera, October 28, 2009
Consumer Reports survey calls Ford "the only Detroit automaker with world-class reliability."
Press Release, October 27, 2009
Johnson Controls takes a $105 million warranty charge in its residential HVAC business.
Press Release, October 27, 2009
Companies claiming to represent BSkyB sell bogus satellite insurance renewals in UK.
Yeovil Express, October 27, 2009
Florida Attorney General sues Hollywood Auto Gallery over allegedly bogus warranties.
Press Release, October 26, 2009
Isuzu Commercial Truck of America offers powertrain warranty on used Class 3-5 trucks.
Press Release, October 26, 2009 (Word file)
Forklift suppliers say warranties help them sell maintenance contracts to warehouse managers.
Arabian Supply Chain, October 25, 2009
Qatar Automobiles Company offers lifetime warranties on Mitsubishi vehicles.
AME Info, October 25, 2009
America’s Preferred Home Warranty Inc. selects the 4CS iWarranty ServiceOn solution.
Press Release, October 24, 2009
Wal-Mart to offer TV and PC installation and support services through NEW Customer Service Cos.
Wall Street Journal, October 23, 2009
Hyundai's ten-year powertrain warranty offer in 1999 was a marketing coup in the U.S.
Marketplace, October 23, 2009
UK company called e-motive launches line of electric scooters covered by two-year warranties.
Which? October 23, 2009
Intel CEO says it's more expensive to keep old PCs running than to buy new ones.
Computerworld, October 22, 2009
Extended warranty sellers for satellite TV equipment told to stop saying they represent Sky.
The Mirror (UK), October 22, 2009
John Deere Power Systems offers yacht buyers a 5-year/2,000-hour extended warranty at no cost.
Press Release, October 21, 2009
Service Protection Advisors launches month-to-month vehicle service contract program.
Press Release, October 21, 2009
Alliance for Grey Market and Counterfeit Abatement publishes warranty & service abuse study.
Press Release, October 20, 2009 (PDF file)
Lawsuit alleges Gateway should have known MPC was financially troubled.
Consumer Affairs, October 20, 2009
HomeInsurance.com & Home Warranty of America to bundle homeowner's insurance & home warranties.
Press Release, October 20, 2009
Zildjian doubles warranty on cymbals to two years.
Music Instrument Professional, October 20, 2009
AmTrust Financial Services joint venture to acquire GMAC's auto insurance business.
Press Release, October 19, 2009
A.M. Best revises ratings status of GMAC Insurance Group following AmTrust announcement.
Press Release, October 22, 2009
Nationwide Home Warranty ordered to stop selling service contracts in Florida without a license.
Insurance Journal, October 19, 2009
Whittaker Builders files for bankruptcy but warranty work to continue.
St. Louis Business Journal, October 19, 2009
Sony offers insight into Bravia quality control process.
Current, October 18, 2009
Canon replaces Pixma MX300 printer as a goodwill gesture six months out of warranty.
The Consumerist, October 18, 2009
SquareTrade CEO pitches longer warranties for less money in online interview.
Auction Bytes, October 18, 2009
Towers Perrin estimates the cost of defective Chinese drywall at $15 to $25 billion.
New Orleans Times-Picayune, October 18, 2009
Sky hears complaints accusing Digital Satellite Warranty of using misleading sales tactics in UK.
The Independent, October 17, 2009
Insurers dropping policies after homeowners file Chinese drywall claims.
Associated Press, October 15, 2009
Harley-Davidson to discontinue Buell brand, but warranty coverage will continue as normal.
Associated Press, October 15, 2009
The pitfalls of extended warranties.
Wall Street Journal, October 15, 2009
Fiat India's new Fiat First program includes extended warranty options for Punto and Linea.
Wheels Unplugged, October 15, 2009
Tata Motors gives Indigo Manza a two-year/75,000-kilometer warranty.
Press Release, October 14, 2009
IDC's PC tracker report puts HP in first place worldwide, Acer in second, and Dell in third.
CNET News, October 14, 2009
Why Saturn owners will lose out on warranty repairs.
Popular Mechanics, October 14, 2009
Florida regulators order National Home Protection Inc. to stop selling home warranties.
Insurance Journal, October 14, 2009
Aspen Avionics signs agreement for SigmaQuest SigmaSure product quality management software.
Press Release, October 14, 2009
Warranty Holdings acquires motorcycle service contract marketer RpmOne Inc.
Press Release, October 13, 2009
Johnson Controls forecasts 12-cent-per-share warranty charge in its residential HVAC business.
Press Release, October 13, 2009
Malta's Consumer Affairs Act gives buyers 2 years from purchase date to return faulty products.
Times of Malta, October 11, 2009
Service USA and Kansas Corp. acquire DVD Blue Beam Repair Inc.
Press Release, October 11, 2009
Canadian auto dealers say voluntary right to repair deal should replace pending legislation.
Press Release, October 9, 2009
Lenovo opens first retail shop in India; New Delhi location also hub for warranty work.
Channel Times, October 9, 2009
Tradewinds Distributing Company details warranty durations for its Whirlpool branded HVAC units.
Press Release, October 8, 2009
Construction industry dinner attendees get update on defective drywall from China.
Fort Myers (FL) News-Press, October 8, 2009
Denny Hecker's auto dealerships accused of pocketing customers' extended warranty premiums.
St. Paul (MN) Pioneer Press, October 8, 2009
NHTSA investigates reports of Toyota Tundra frame corrosion that may cause brake failure.
Detroit Free Press, October 8, 2009
GadgetGuard releases iPhone app that sells its user an extended warranty for $3-to-$5/month.
Press Release, October 7, 2009
Admiring US Fidelis employee was the writer of company owner Darain Atkinson’s Online Blog.
St. Louis Post-Dispatch, October 7, 2009
SEAT says the number of warranty claims on its Ibiza model have tumbled by 38%.
Press Release, October 7, 2009
Federal report blames the collapse of a Dallas Cowboys practice facility on design failures.
Dallas Morning News, October 7, 2009
Assurant Solutions introduces a new monthly protection program for netbook personal computers.
Press Release, October 6, 2009
Warrantech Consumer Product Services to administer service contracts for Appliance Direct.
Press Release, October 6, 2009
Warranty Direct UK finds Honda Jazz most reliable, Seat Ibiza least reliable supermini car.
Press Release, October 5, 2009 (Word file)
Greg Gadbois joins Assurant Solutions as ESC Business Development Director.
Press Release, October 5, 2009
Israeli Peugeot and Citroën distributor drops coolant replacement requirement in warranties.
Ha'aretz, October 5, 2009
Automotive Professionals Inc.'s bankruptcy trustee says "guaranteed" price refunds look doubtful.
Albany (NY) Times Union, October 3, 2009
Dealer predicts Saturn brand will linger for years despite GM's decision.
Indianapolis Star, October 2, 2009
Tesla’s UK sales chief predicts low annual service costs for its two-seater electric car.
Financial Times, October 2, 2009
Mahindra USA gives tractors 2-year bumper-to-bumper warranty plus 3-year drivetrain warranty.
Press Release, October 1, 2009
SAS to celebrate the 20th anniversary of its JMP statistical discovery software on Oct. 5.
Press Release, October 1, 2009
NEW to host Service World 2009, sixth annual ServiceBench user conference, in Reston VA.
Press Release, October 1, 2009
eTelecare closing Minot call center, handled cell phone sales and warranty issues for AT&T.
Minot (ND) Daily News, October 1, 2009
Chinese Drywall Complaint Center opens web site and toll-free phone number in Florida.
Press Release, October 1, 2009
 

 

September 2009

Piedmont Natural Gas to sell pipe and heater service contracts backed by Home Service USA Corp.
Press Release, September 30, 2009
Sony lengthens Bravia LCD television warranty to three years.
CNET News.com, September 30, 2009
Alliance of Automobile Manufacturers says higher ethanol blends could raise warranty claims.
The Car Connection, September 30, 2009
Editorial: Raising ethanol levels in gasoline wouldn't pay off.
Detroit News, September 29, 2009
Canadian automakers agree to give diagnostic information to independent garages.
Canadian Press, September 29, 2009
We Predict Ltd. says its Indico cost forecasting system cuts auto warranty costs by 8%.
Press Release, September 29, 2009
Vehicle Protection Association launches certification-audit program to evaluate member companies.
Press Release, September 29, 2009
Extended warranty providers say attachment rates unaffected by falling average sale prices.
This Week in Consumer Electronics, September 28, 2009
Mondial Assistance reports 8% year-on-year growth of vehicle service contract sales.
Press Release, September 28, 2009
Carmakers want further research on engine effects before boosting ethanol ratio in fuel.
Detroit News, September 28, 2009
Biodiesel is a great solvent and may also soften or dissolve rubber hoses and seals.
Boating and Sailing News, September 27, 2009
IRS auctioning off property of iPod warranty scam artist to repay Apple and USPS.
Kalamazoo Gazette, September 26, 2009
KB Home counts 140 homes affected by Chinese drywall and projects a $10 million cost of repair.
Seeking Alpha, September 25, 2009
Onex Corp. executive talks of a possible initial public offering by The Warranty Group.
Financial Post, September 24, 2009
Former AIG chairman Maurice Greenberg wants lawsuit involving CAPCO Reinsurance dismissed.
Business Insurance, September 24, 2009
Former Daimler fleet service manager accused of submitting $134,850 in falsified warranty claims.
WKTV Utica (NY), September 24, 2009
Globe Union selects 4CS iSupport to automate warranty parts replacement.
Press Release, September 24, 2009
Virginia Surety Co. to provide underwriting for Ear Service Corp. hearing aid repair programs.
Press Release, September 23, 2009
Tort reform prevents Chinese drywall victims in Louisiana from making a full recovery.
New Orleans Times-Picayune, September 23, 2009
Warranty Direct UK survey sees 5% fall in labour rates charged by franchised auto dealers.
Press Release, September 22, 2009 (Word file)
Old Carco LLC, the old Chrysler, lost $344 million in July.
Detroit Free Press, September 22, 2009
Brocade Communications Systems offers lifetime warranty on select data network switches.
Press Release, September 22, 2009
Futek Advanced Sensor Technology offers lifetime warranty on its LSB200 sensors.
Press Release, September 18, 2009
NEW to administer Xtreme Protection service contract plans for outdoor gear retailer Cabela.
Press Release, September 17, 2009
Canada's auto warranty program ends without costing taxpayers a dime.
Toronto Star, September 17, 2009
Automobile Protection Corp./EasyCare turns 25 years old.
Press Release, September 16, 2009
Partsearch Technologies launches Canadian web site at partstorecanada.ca.
Press Release, September 16, 2009
Epson offers half-price CoverPlus extended warranties on Stylus Pro large format printers.
Press Release, September 16, 2009
Dell fined $4m in NY for deceptive financing & next day/on site service contract terms.
Press Release, September 15, 2009
U.S. Senators introduce "Mid-Level Ethanol Blends Act of 2009" to protect boaters.
Press Release, September 15, 2009
Franklin Industries LLC files for Chapter 11 bankruptcy, ends warranty service as of Sept. 11.
Press Release, September 15, 2009
The Warranty Group to provide service plans for MC Appliance's Magic Chef brand appliances.
Press Release, September 15, 2009
Dell India executive explains cause of warranty issues in Mumbai.
CRN India, September 15, 2009
Advice column calls diesel engine's dual mass flywheel "an unmitigated disaster."
The Telegraph (UK), September 15, 2009
Advice column on how a reader might pursue Mercedes to extend a troublesome M-Class's warranty.
The Telegraph (UK), September 14, 2009
EU investigation finds many online retailers fail to explain EU repair and returns laws.
After Dawn, September 13, 2009
UK's Sale of Goods Act 1979 covers faulty goods for up to six years after purchase.
Times of London, September 12, 2009
UK's Sale of Goods Act supersedes EU's Sale and Supply of Goods to Consumers Regulation 2002.
This Is Money, September 12, 2009
UK government report says MG Rover bonuses compensated for warranty payments BMW never made.
The Guardian, September 11, 2009
Magna and Sberbank offer selected to jointly acquire 55% of Opel.
Press Release, September 10, 2009
GM's new "May the Best Car Win" program offers 60-day refund on new cars.
Associated Press, September 10, 2009
U.S. Treasury Secretary Timothy Geithner's written testimony to the TARP Oversight Panel.
Real Clear Politics, September 10, 2009
Boston's MBTA to pursue warranty claim against Rocla Concrete Tie Inc.
Bridgewater Independent, September 10, 2009
Ford reveals new 6.7-liter Power Stroke V8 diesel engine to replace Navistar unit.
Detroit Free Press, September 9, 2009
CNA appoints Brian Loebach Senior Vice President, Warranty and Alternative Risks.
Press Release, September 9, 2009
Indonesia allows Blackberry sales to resume after RIM opens warranty service center.
Jakarta Post, September 8, 2009
Chinese Drywall Complaint Center investigates multiple air conditioning coil failures.
Press Release, September 8, 2009
Lifetime warranties and other consumer tips.
ABC News, September 7, 2009
RAC Warranty reports a year-on-year increase in sales of extended warranties.
Fleet Directory, September 7, 2009
FCC's former chief technologist jail-breaks an older iPhone to watch video and view schedules.
Associated Press, September 7, 2009
Guardian Warranty helping investigators after sudden closure of Galaxy Motors in Rahway NJ.
Newark Star-Ledger, September 6, 2009
Ethanol fuel blends can foul boat motors and void engine warranties.
New Orleans Times-Picayune, September 6, 2009
United Arab Emirates bank and auto dealer offer free service contracts in Ramadan promotion.
AME Info, September 6, 2009
Mapping the St. Louis area’s extended warranty brokers.
St. Louis Post-Dispatch, September 4, 2009
Losing candidate, tainted by link to National Warranty Insurance Group, loses lawsuit.
Associated Press, September 4, 2009
Corsair says its Express Warranty Service closed 80% of cases in under 24 hours.
IT VAR News, September 4, 2009
Oklahoma Attorney General files suit against C1F Marketing for telemarketing law violations.
Press Release, September 3, 2009
All 46 Canadian Saturn dealerships will cease operations on or before Dec. 31.
Winnipeg Free Press, September 3, 2009
Schott Solar lengthens the warranty on Solar Poly Modules from 20 to 25 years.
Press Release, September 3, 2009
Bankers Warranty Group settles claims it was using unlicensed software on its computers.
Tampa Bay Business Journal, September 2, 2009
Florida-Based insurance company settles for $70,000 with BSA for unlicensed software use.
Press Release, September 2, 2009
Transcontinental Warranty permanently banned by FTC from making any prerecorded calls.
Press Release, September 1, 2009
SquareTrade study finds Nintendo Wii more reliable than Microsoft Xbox 360 or Sony PlayStation 3.
Press Release, September 1, 2009
Home Warranty of America named to the 2009 Inc. Magazine 5000 list for third year in a row.
Press Release, September 1, 2009
National Truck Protection publishes white paper on the value of extended warranties to dealers.
Press Release, September 1, 2009
Sanyo Commercial Solutions lengthens HVAC warranties to 7 year compressor and 5 year parts.
Press Release, September 1, 2009
 

 

August 2009

Equiguard Inc. files for Chapter 11 bankruptcy protection and blames Assurant.
Press Release, August 31, 2009 (PDF file)
Title insurance and home warranty provider First Americvan Corp. turns 120 years old.
Press Release, August 31, 2009
Missouri Dept. of Insurance considers auto additive schemes to be service contracts.
St. Louis Post-Dispatch, August 31, 2009
Service contract firms sell non-refundable warranties tied to additives made by Dura Lube.
St. Louis Post-Dispatch, August 30, 2009
American Honda does not believe customer's story that air bags can deploy by themselves.
KUSA-TV Denver, August 30, 2009
Outdoor power equipment makers struggle with ethanol-induced warranty issues.
The Oregonian, August 30, 2009
Chrysler to reassume product liability it had shed in bankruptcy.
Detroit News, August 28, 2009
Jaguar of North America accuses Millennium Motor Cars of filing false warranty claims.
Dallas Morning News, August 28, 2009
Millennium Motor Cars admits to "superficial paperwork problems" but files countersuit vs. Jaguar.
Press Release, August 28, 2009
Volkswagen Group of America blames faulty Mechatronic units for transmission recalls.
Press Release, August 28, 2009
New FTC rule stops pre-recorded calls to anyone who has not given written permission to caller.
San Francisco Chronicle, August 27, 2009
FTC rules outlawing billions of commercial telemarketing robocalls go into effect Sept. 1.
Network World, August 27, 2009
FTC Telemarketing Sales Rule amended as of Sept. 1, with penalties up to $16,000 per call.
Press Release, August 27, 2009
Microsoft says lower-heat chips and better cooling raised quality in Xbox 360 consoles.
GameSpot, August 27, 2009
iPod bandit Nicholas Woodhams sentenced to 13 months plus restitution to Apple & USPS.
WKZO-AM Kalamazoo, August 26, 2009
First Commercial Insurance Co. and subsidiary declared insolvent and ordered liquidated.
Insurance Journal, August 26, 2009
RAV4 owners fume over Toyota’s handling of transmission glitch.
New York Times, August 26, 2009
Mitsubishi dealer Zubair Automotive in Oman offers longer warranty promotion for Ramadan.
AME Info, August 26, 2009
Consumer groups want FTC Used Car Rule to make changes in used Chrysler liability disclosures.
Injury Board, August 25, 2009
RestoreDoctors.com backs its iPod nano battery replacements with a ten-year warranty.
Press Release, August 25, 2009
AAA Carolinas motor club sees higer attachment rates for its vehicle service contracts.
Myrtle Beach (SC) Sun News, August 25, 2009
The Warranty Group appoints John McGarrity as Senior Vice President General Counsel.
Press Release, August 25, 2009
Warrantech Home Service chief says Texas launch was cost-efficient for the company.
Fort Worth Business Press, August 24, 2009
Wachovia Dealer Services letter sees no link between auto loans and extended warranty sales.
Automotive News, August 24, 2009
Reporter wants to hear from people whose car warranties came with an additive.
St. Louis Post-Dispatch, August 24, 2009
Melanie Sloan launches web site to accuse Dell of not honoring her next-day service warranty.
Press Release, August 24, 2009
Dell plans to open 15 service centers across India.
CRN Network, August 24, 2009
Nevada homeowners file lawsuit against homebuilders they say used defective Chinese drywall.
Las Vegas Review-Journal, August 22, 2009
Air Pro Master charges home warranty customers $180 to dispose of old compressors.
Las Vegas Sun, August 22, 209
The Warranty Group, originally Pat Ryan and Associates Inc., turns 45 years old.
Press Release, August 21, 2009 (PDF file)
State police accuse Damian Croyle of pocketing extended warranty premiums.
WKTV-TV Utica NY, August 21, 2009
Update of Pennsylvania’s Fair Dealership Law would change compensation rules for warranty work.
Lancaster Farming, August 21, 2009
Warranty management can raise customer confidence, reduce costs and generate revenue.
Industry Week, August 21, 2009
Extended warranty attachment rates are up in a down economy, experts say.
Bloomberg News, August 20, 2009
Electric car battery manufacturers will have to deal with costly warranty issues.
Market Oracle, August 20, 2009
Better Business Bureau of Central Illinois investigates Dealers Services, aka TWD Inc.
Press Release, August 20, 2009
PNY Technologies announces lifetime warranty for XLR8 GeForce GTX Series graphics cards.
Press Release, August 20, 2009 (PDF file)
Chrysler to drop lifetime powertrain warranties beginning with 2010 model year vehicles.
Dow Jones Newswires, August 19, 2009
Chrysler Canada says its warranty claims were reduced by 30 per cent over the past 12 months.
Windsor (ON) Star, August 18, 2009
J.D. Power says Canadian new car dealers lost market share to aftermarket service providers.
Press Release, August 18, 2009
Lexmark survey finds 83% have more confidence in technology devices with longer warranties.
Press Release, August 18, 2009
American Customer Satisfaction Index sees rises in auto, PC and appliance rankings.
Press Release, August 18, 2009
Eight-year-old Creda BM20 integrated fridge freezer explodes, still under warranty.
Yorkshire (UK) Post, August 18, 2009
McCusker & Co. opens new location in Southlake, Texas.
Press Release, August 18, 2009
Class action lawsuit target refund practices of auto extended warranty firms.
St. Louis Post-Dispatch, August 18, 2009
The Warranty Group to administer home warranties for Nicor Services LLC.
Press Release, August 17, 2009
Demystifying warranty legalese in web developer contracts.
Business Week, August 17, 2009
Out of the loop: Some Hyundai Elantra owners didn't get notices on recalls.
Milwaukee Journal Sentinel, August 16, 2009
Local home warranty company says it pays 70% of its revenue in claims.
Wisconsin State Journal, August 16, 2009
Shorter manufacturer warranties on refrigerators and ranges boost appliance repair business.
Press Release, August 14, 2009
SCIC issues consumer tips for purchasing back-to-school electronics.
Press Release, August 14, 2009 (PDF file)
Turks and Caicos, population 32,000, is home to 16,000 warranty insurance companies?
Reuters, August 14, 2009
Investigators raid boat dealer accused of pocketing extended warranty premiums.
Fresno Bee, August 13, 2009
Association says 9 out of 10 California home sales include home warranty.
Press Release, August 13, 2009
Funai reduces warranty claims by no longer answering the phone in the warranty department.
The Consumerist, August 12, 2009
Judge approves sale of Fleetwood's manufactured housing business to Cavco Industries.
Press Release, August 12, 2009
SideCars Inc. and Western Insurance Company sign underwriting agreement.
Press Release, August 12, 2009 (PDF file)
Dover Hydraulics certified as Eaton Hydrokraft repair, warranty and parts center.
Press Release, August 12, 2009
No new trial for former Maytag repairman found guilty of making fake warranty claims.
Reno Gazette-Journal, August 11, 2009
Sony extends Vaio laptop warranty because of Nvidia graphics glitch.
CNET News.com, August 11, 2009
Conasys Inc. launches Maintenance Advisor, online warranty and maintenance system for homeowners.
Press Release, August 11, 2009 (PDF file)
Visitors to Warranty Direct's new web site can get $500 discount on an extended warranty.
Press Release, August 11, 2009
Nortel says gross margins helped by lower warranty costs, hurt by price cuts and exchange rates.
Press Release, August 10, 2009
Service contract sellers pull back away from the term extended warranty.
St. Louis Post-Dispatch, August 10, 2009
Volvo Penta of the Americas announces five year warranties for its boat engines.
Press Release, August 10, 2009
PerformaBuilt Transmissions gives two-year warranties on transmission/torque converter packages.
Vette Magazine, August 10, 2009
Extended warranties on cars can be worthwhile, but consumers should be careful.
Kansas City Star, August 8, 2009
Volkswagen Commercial Vehicles offers unlimited mileage warranties on Crafter vans in Europe.
Press Release, August 7, 2009
Educate yourself before buying an extended warranty.
USA Today, August 7, 2009
Ex-AIG CEO Hank Greenberg pays $15 million to settle fraud charges with SEC.
Reuters, August 6, 2009
Nvidia takes $119 million charge for faulty graphics chips.
InfoWorld, August 6, 2009
Apple's Consumer Abuse Detection System and Method patent application discovered.
Apple Insider, August 6, 2009
Will lifetime warranties for data network switches stifle innovation?
Search Networking, August 6, 2009
Eco-friendly Samsung Reclaim mobile phone's warranty printed with soy-based ink.
USA Today, August 6, 2009
Apple, Lenovo & Sony best in "Technical Support Showdown" rankings.
Laptop Magazine, August 5, 2009
Enhanced versions of SAS Warranty Analysis and SAS Service Parts Optimization due in October.
Press Release, August 5, 2009
4CS announces enhanced Service Suite 2.1 at National Professional Service Convention.
Press Release, August 5, 2009
OptoElectronix announces five-year warranty on all LED Universal Light Engine products.
Press Release, August 5, 2009 (PDF file)
One in ten Illinois drivers have potentially defective license plates.
Chicago Tribune, August 5, 2009
Laptop warranties and accidental damage coverage: What you need to know.
ZDNet, August 4, 2009
New Zealand government to create warranty insurance scheme to combat leaky homes.
New Zealand Herald, August 4, 2009
Service Payment Plan Inc. integrates with StoneEagle Group's SEcureSalesTool.
Press Release, August 4, 2009
Extreme Networks offers lifetime warranty on Ethernet switches and port extenders.
Press Release, August 3, 2009
Part of Chevrolet Volt's high price comes from the expected cost of its long warranties.
Advertising Age, August 3, 2009
One year after St. Louis summit, service contract industry still promises reform.
St. Louis Post-Dispatch, August 1, 2009
Principals of warranty firm TXEN Partners were pioneers of a controversial industry.
St. Louis Post-Dispatch, August 1, 2009
 

 

July 2009

Warranty requirements may limit number of electric cars qualifying for UK government grants.
Verdict on Cars, July 31, 2009
Leisure World closes, leaving installation and warranty issues in its wake.
Tulsa World, July 31, 2009
Renault says its warranty costs fell by €110 million in first half of 2009.
Press Release, July 30, 2009 (PDF file)
Subaru's factory warranty requires use of Subaru-brand coolant to remain valid.
Toronto Globe and Mail, July 30, 2009
Satellite Direct UK, provider of Sky TV extended warranties, collapses and closes.
Littlehampton Gazette, July 30, 2009
BMW sues U.S. Fidelis over "expiring warranty" mailers, alleging trademark infringement.
St. Louis Business Journal, July 29, 2009
Honeywell Fire Systems lengthens warranties from 18 to 36 months.
Occupational Health & Safety, July 29, 2009
IBM to acquire business analytics software company SPSS Inc. for $50 a share.
Press Release, July 28, 2009
Builders and subcontractors face huge uninsured losses from Chinese drywall claims.
Claims Journal, July 27, 2009
Cross Country Home Services opens new web portal for service providers and suppliers.
Press Release, July 27, 2009
AIG's AIU Holdings unit changes name to Chartis Insurance.
Press Release, July 27, 2009 (PDF file)
Motor Trend Certified Advantage Powered by EasyCare service contract program launches Sept. 9.
Press Release, July 27, 2009 (PDF file)
Intevac Photonics blames decrease in margin on higher manufacturing and warranty costs.
Press Release, July 27, 2009
Teen whiz shakes up Apple's world with iPhone jailbreaking software.
Philadelphia Inquirer, July 27, 2009
Iomega appoints Accel Frontline Services as warranty service provider in India.
EFY Times, July 27, 2009
Reporter describes how AppleCare wouldn't cover Macbook Pro's cracked screen.
ZDNet, July 24, 2009
Report finds large warranty concessions were made in India's submarine deal with Scorpene.
Indo-Asian News Service, July 24, 2009
Remington does not offer a repair service for hair dryers past their two-year warranty period.
Huffington Post, July 24, 2009
Warranty firm says it never solicited Ohio man accused of threatening to burn it down.
St. Louis Post-Dispatch, July 23, 2009
More on the service contract firm that was target of alleged terroristic threat.
St. Louis Post-Dispatch, July 23, 2009
Subaru (UK) Ltd. offers five-year/100,000-mile warranty on Impreza until end of September.
Press Release, July 23, 2009 (PDF file)
Data I/O reports favorable warranty experiences during the second quarter.
Press Release, July 23, 2009 (Word file)
Rainmaker Systems renews extended warranty marketing contract with Lenovo and adds Canada.
Press Release, July 22, 2009
Lennox International sees gross margin rise after a $10 million warranty adjustment.
Press Release, July 22, 2009
Christie Business Products increases warranties on its projectors to three years.
Press Release, July 22, 2009
Choice Home Warranty gets a Consumer Approved & Business Excellence Award from RatePoint.
Press Release, July 22, 2009
U.S. auto task force warns Congress against plan to reinstate GM & Chrysler dealers.
Associated Press, July 21, 2009
Haier America fined $587,500 for not telling Consumer Product Safety Commission about fan defect.
Consumer Affairs, July 21, 2009
Automotive Warranty & Service Contract Association renamed Vehicle Protection Association.
Press Release, July 21, 2009
N.E.W. Customer Service Companies launches fourth Work-at-Home call center in Abilene, Texas.
Press Release, July 21, 2009
Ohio man threatens St. Louis extended warranty telemarketer, gets arrested and jailed.
St. Louis Post-Dispatch, July 21, 2009
Liberty Mutual and GE release OnBoard Advisor telematics system to monitor driver behavior.
Telematics Weekly, July 21, 2009
Freddie Mac to sell home warranties administered by Cross Country Home Services.
Press Release, July 20, 2009
Wolters Kluwer Financial Services offers Penn Warranty service contracts to auto dealers.
Press Release, July 20, 2009
Chinese drywall lawyers say unscrupulous builders are attempting to coerce homeowners.
Press Release, July 20, 2009
Higher ethanol blends could damage outboard motors and increase warranty claims.
South Bend (IN) Tribune, July 19, 2009
Southern Star Observation Wheel mishap part of AU$20 million worth of warranty work.
Melbourne Herald Sun, July 17, 2009
Maruti Suzuki offers compressed natural gas-powered sedan in India with a two-year warranty.
Wheels Unplugged, July 17, 2009
Polaris Industries says higher warranty expenses and currency swings dampened gross margin rise.
Press Release, July 16, 2009
PA lemon lawyers Craig T. Kimmel and Robert M. Silverman suspensions issued but then stayed.
The Legal Intelligencer, July 16, 2009
Customer-friendly warranty support essential part of building customer loyalty.
CRM Buyer, July 16, 2009
EasyCare CEO to discuss vehicle service contract scams with staff of U.S. Senator Chuck Schumer.
Press Release, July 15, 2009 (PDF file)
Amazon sued for cracking Kindles, $5-plus million sought in class action.
Seattle Times, July 14, 2009
Amazon responds to Kindle cracks: Free replacements, lawsuit goes on.
Seattle Times, July 15, 2009
A.M. Best affirms financial strength rating of Consumer Insurance Services Ltd at A- (Excellent).
Press Release, July 15, 2009
Lennar identifies 400 Florida homes with defective Chinese-made drywall.
Tampa Tribune, July 14, 2009
Chrysler Financial repays $1.5 billion in TARP loans.
Associated Press, July 14, 2009
Chrysler repays $280.13 million received in government-supported warranty plan.
Dow Jones Newswires, July 14, 2009
Stryker Endoscopy Division chooses SigmaQuest's SigmaSure quality management software.
Press Release, July 14, 2009
Making sense of extended warranties for medical equipment.
American Medical News, July 13, 2009
APG Cash Drawer gives Series 4000 customers a lifetime warranty if they register.
Press Release, July 13, 2009
Del Webb says it will honor warranty claims for homes in unfinished Lacresta development.
WFTV-TV Orlando, July 13, 2009
The new General Motors Company emerges from bankruptcy reorganization.
Press Release, July 10, 2009
U.S. government ends warranty guarantee program for GM & Chrysler.
Associated Press, July 10, 2009
Editorial says state auto dealer franchise laws are a big part of Detroit's mess.
Detroit News, July 10, 2009
Image of President Obama used to endorse a counterfeit "BlockBerry" in Shanghai.
CNET Australia, July 10, 2009
Semiconductor manufacturing equipment maker Electroglas Inc. files for Chapter 11 bankruptcy.
Press Release, July 10, 2009
Atlas Copco offers longer warranty on hydraulic breakers to those who register online.
Press Release, July 9, 2009
U.S. Consumer Product Safety Commission opens Drywall Information Center online.
Web Page, July 2009
Agency for Toxic Substances and Disease Registry investigates health risks of Chinese drywall.
Web Page, July 1, 2009
Consumer Product Safety Commission delivers status report on Chinese drywall investigation.
Status Report, July 9, 2009 (PDF file)
VA State Corp. Commission fines National Home Protection Inc. for operating without a license.
Press Release, July 9, 2009
Boaters worry that 15% ethanol use could void their engine warranties and damage fuel systems.
American Chronicle, July 9, 2009
Personal injury claimants face Thursday deadline in GM bankruptcy proceedings.
Detroit News, July 8, 2009
Auto warranty telemarketers’ calls drop after Oklahoma agencies act.
The Oklahoman, July 8, 2009
Boeing to do warranty work on fleet of 94 B-52 bombers for next ten years.
Strategy Page, July 8, 2009
The Warranty Group opens a new office in Lima, Peru.
Press Release, July 8, 2009 (PDF file)
The Warranty Group appoints Jeanne Jurasek as senior VP and director of internal audit.
Dealerscope, July 8, 2009
Lear Corp. files for Chapter 11 bankruptcy reorganization.
Press Release, July 7, 2009
Fleetwood Enterprises may sell Garrett IN manufactured housing plant to Adventure Homes LLC.
Press Release, July 7, 2009
Consumer Reports advises readers to avoid extended warranty provider USfidelis.
Press Release, July 7, 2009
POS-X Inc. adds two-day replacement terms to its point-of-sale product warranties.
Press Release, July 7, 2009
Collapsed roof of Sultan Mizan Zainal Abidin Stadium had a two-year warranty.
Malay Mail, July 7, 2009
Personal injury lawyers object to GM's bankruptcy reorganization plan.
Cleveland Plain Dealer, July 6, 2009
Pentagon's Inspector General probes defects, negligence andr fraud in Afghan headquarters.
Bloomberg News, July 6, 2009
Homeowners saddled with tainted Chinese drywall sue local home builders for damages.
New Orleans Times-Picayune, July 5, 2009
Automobile Dealer Economic Rights Restoration Act would raise the cost of auto bailouts.
Washington Post, July 5, 2009
Counterfeit Apple iPhone stereo headsets come with a fake warranty pamphlet.
Cult of Mac, July 5, 2009
UK's Serious Fraud Office to investigate the demise of carmaker MG Rover in 2005.
BBC News, July 5, 2009
Experts suspect imported Chinese drywall contained radioactive phosphogypsum.
Los Angeles Times, July 4, 2009
SCIC issues tips for consumers to avoid scams when buying vehicle service contracts.
Press Release, July 3, 2009
Consumer groups want Chrysler vehicles to get stickers warning buyers of liability risks.
Washington Post, July 3, 2009
Is Apple bailing on Nvidia chips in upcoming Macs?
Computerworld, July 2, 2009
Home Warranty of America says its GreenPlus option has surpassed expectations.
Press Release, July 1, 2009
InFocus closing Singapore office, moving warranty work back to Oregon headquarters.
Portland Business Journal, July 1, 2009
National Electronics Service Dealers Association rejects TTE's service delivery model.
Press Release, July 1, 2009
The Warranty Group to administer service contracts for Santander Consumer Finance dealers.
Fleet Directory, July 1, 2009
Ssangyong credits increased UK sales to its five-year plan on warranty, service & finance.
What Car? July 1, 2009
 

 

June 2009

Cavco Industries may buy manufactured housing line of business from Fleetwood Enterprises.
Press Release, June 30, 2009 (PDF file)
Arabian Automobiles to sell extended warranties and Guaranteed Asset Protection insurance.
AME Info, June 30, 2009
New York City bike lane markings come with a one-year warranty.
Staten Island Advance, June 30, 2009
Some iPhone 3GS owners say batteries in their handsets are reaching very high temperatures.
Wired, June 29, 2009
Sunrise Homes tells homeowners their one-year warranties on Chinese drywall expired.
Baton Rouge Advocate, June 29, 2009
Wellington City Council worries over its exposure to leaky building warranties.
Wellington (NZ) Dominion Post, June 29, 2009
N.E.W. Customer Service Companies named Supplier of the Year by Walmart’s Financial Services.
Press Release, June 29, 2009
ETA Services Ltd. to sell mechanical breakdown insurance for electric vehicles in UK.
Press Release, June 29, 2009
T4 Science lengthens the warranty on its iMaser 3000 atomic clock to seven years.
Press Release, June 29, 2009 (PDF file)
Volkswagen and Ford top the Strategic Vision Total Quality Index rakings.
Press Release, June 29, 2009
Car owner with lifetime warranty on seventh Midas muffler & third Sears shock absorber set.
Detroit News, June 28, 2009
Mississippi PSC files complaint against Vehicle Warranty Options, SVC Inc. & Mike Moneymaker.
Associated Press, June 27, 2009
Builder of Guernsey's new incinerator plant agrees to only a two-year warranty.
This Is Guernsey, June 27, 2009
LDV suppliers and dealers told warranties on vans won't be honored.
Birmingham Post, June 26, 2009
Supply & Demand Chain Executive magazine names SigmaQuest as a 2009 Top 100 Company.
Press Release, June 26, 2009
Supply & Demand Chain Executive magazine names Cimtek as a 2009 Top 100 Company.
Press Release, June 26, 2009 (PDF file)
Phoenix foreclosed home program requires buyer to get three-year home warranty.
Fact Sheet, June 26, 2009 (PDF file)
Bankruptcy court lets Fleetwood Enterprises sell assets to American Industrial Partners.
Press Release, June 25, 2009
Can health care come with a warranty?
New York Times, June 25, 2009
Grand jury indicts Thomas J. Kline for warranty fraud involving SonicWall firewall devices.
Legal Eagle Review, June 25, 2009
Office Depot to offer data recovery services by DriveSavers at retail locations nationwide.
Press Release, June 25, 2009
Panasonic to open warranty call centers in the United Arab Emirates, Iran and Lebanon.
AME Info, June 24, 2009
MaintenanceNet Inc. appoints Andrew Bray as its new EMEA business manager.
Press Release, June 24, 2009
Canadian Solar to offer six-year product warranty instead of two-year.
Press Release, June 24, 2009
Garmin offers GPS software update to fix a software issue that inadvertently disabled devices.
Press Release, June 24, 2009
Pennsylvania joins 36 other states in filing objections to the GM bankruptcy proceedings.
Press Release, June 24, 2009
Arkansas Attorney General sues two more companies over calls about car warranties.
Arkansas News, June 23, 2009
Lee Iacocca & Gaffoglio Family Metalcrafters to reshape 2009 Mustang into a sleek fastback.
Detroit Free Press, June 23, 2009
What do you do when you discover your computer is one of the many orphaned by MPC?
InfoWorld, June 23, 2009
Reporter calls for shorter mattress warranties, but warranties get longer anyhow.
Furniture Today, June 23, 2009
Chinese drywall may be biggest environmental crisis to hit homeowners and builders in decades.
Move Smartly, June 22, 2009
Lexus, Porsche, Cadillac, Hyundai and Honda top J.D. Power 2009 Initial Quality Study.
Press Release, June 22, 2009
Squeezing repairs out of California's Lemon Law, the Song-Beverly Consumer Warranty Act.
Riverside Press-Enterprise, June 21, 2009
Service USA Inc. selected as a national field service provider for OEM Warranty Risk Inc.
Press Release, June 20, 2009
Ohio Attorney General wants details from GM on lemon laws and extended warranty coverage.
Press Release, June 19, 2009
SquareTrade survey finds 10% of iPhones malfunction while 20% suffer accidental damage.
Press Release, June 19, 2009 (PDF file)
The Warranty Group launches "Try Our Expert" service contract training program in auto dealerships.
Motor Trader, June 19, 2009
Better Business Bureau & NY senator take aim at lower credit card interest rate robocalls.
Fox News, June 19, 2009
Arrow Truck Sales offers 4-yr/400,000 mile engine warranty option on pre-owned Volvo trucks.
Truck News, June 19, 2009
CBC series questions sales tactics of Furnasman's One Hour Heating and Air Conditioning.
Canadian Broadcasting Corp., June 18, 2009
Leasing companies struggle with unpaid warranty claims after collapse of UK van maker LDV.
Fleet News, June 18, 2009
Former General Re executive John Houldsworth gets two years of probation for fraud.
Insurance Journal, June 18, 2009
Verizon Wireless & OnStar step up the fight against illegal auto warranty telemarketing.
Press Release, June 17, 2009
Meineke Car Care Centers support Right to Repair Act; will sell vehicle service contracts.
Press Release, June 16, 2009
GM car warranty confusion leaves consumers and dealers in the dark.
Consumer Reports, June 16, 2009
Crest Pumps extends warranty period on new chemical pumps to two years.
Press Release, June 16, 2009
Voice Touch Inc. owners ran warranty telemarketing business out of Daytona Beach home.
Daytona Beach News-Journal, June 16, 2009
Enterasys/Siemens Enterprise Communications selects SigmaQuest’s OnDemand SigmaSure software.
Press Release, June 16, 2009
Gateway and MPC send collections agent after high school that got partial order, no warranties.
Argus (SD) Leader, June 15, 2009
Ex-employee of Transcontinental Warranty spills the beans to the FTC.
Fox News, June 15, 2009
Four of the people behind the massive expiring car warranty robocall scam.
Fox News, June 15, 2009
Select Kitchens liquidated, leaving subcontractors unpaid and customers without warranties.
Sydney Morning Herald, June 15, 2009
GE’s Stimulus Simplicity program to issue electronic medical records certification warranties.
Press Release, June 15, 2009
N.E.W. Customer Service Companies introduces SmartProcurement to speed parts ordering.
Press Release, June 15, 2009
Bollinger Motors ends 95-year run as a Dodge dealer, feels betrayed by the company.
Detroit Free Press, June 14, 2009
Owner of Bob Thomas Car Co. asks U.S. Congress why his GM dealership was terminated.
Bend (OR) Bulletin, June 13, 2009
Darner Chrysler franchise terminated after 56 years selling Plymouth, DeSoto, Jeep and Chrysler.
Arizona Republic, June 13, 2009
Columnist helps consumers resolve their appliance, TV and computer warranty problems.
Toronto Star, June 13, 2009
Best Buy to offer Apple's iPhone 3GS with Geek Squad's Black Tie Protection plan.
Apple Insider, June 12, 2009
Property Casualty Insurers Association of America offers vehicle service contract buying tips.
Press Release, June 12, 2009
Texas Attorney General says new GM dealership agreements may limit warranty claims.
Press Release, June 12, 2009
Has bankruptcy become a competitive advantage for Chrysler or GM?
International Business Times, June 12, 2009
Quiet PC offers two-year product warranty in anticipation of UK adopting EU rules.
Hexus, June 12, 2009
Reporter gets a free replacement of iPhone headphones he didn't know were under warranty.
New York Times, June 11, 2009
FieldTurf raises the annual limit on its prepaid warranty insurance policy to US$13 million.
Press Release, June 11, 2009
Fulcrum Analytics opens data-driven marketing blog.
Web Page Posting, June 11, 2009
Outgoing Chrysler CEO touts "lowest warranty cost in the company's history" in farewell.
Detroit News, June 10, 2009
Good Sam Club proposes model legislation for a motor home lemon law.
RV News Service, June 10, 2009
New Oklahoma lemon law replaces its much-maligned 1985 ancestor.
Tulsa World, June 10, 2009
Louisiana Senator Julie Quinn's Chinese drywall bill diverted to second committee.
Associated Press, June 9, 2009
LDV says it will no longer pay its dealers for warranty work on Maxus vans.
Fleet News, June 9, 2009
Nortel introduces a lifetime warranty for its stackable Ethernet Routing Switch product line.
Press Release, June 9, 2009
Navistar says unanticipated warranty costs helped drive down profits in the second quarter.
Press Release, June 9, 2009
Soon-to-be-former Chrysler dealers scramble to unload vehicles.
Associated Press, June 8, 2009
Ask online extended warranty companies for a physical address and phone number, expert advises.
Automotive Warranty News Blog, June 8, 2009
Homeowners with toxic Chinese drywall have gotten no help from builders or insurance companies.
New Orleans Times-Picayune, June 7, 2009
Warranty Hero helps track product warranties and keep records of purchases.
Macworld, June 7, 2009
Royal Buick dealership, dropped by GM, to do warranty work through Oct. 31, 2010.
Arizona Daily Star, June 6, 2009
Bankruptcy court lets GM remain in Better Business Bureau's Auto Line program.
Sacramento Bee, June 5, 2009
Author shares concerns over warranty provisions of Hurco Companies Inc.
The Rational Walk, June 5, 2009
OEM Warranty Risk Inc. to provide warranty services to a major surge protection product supplier.
Press Release, June 5, 2009
Valvoline issues up-to-300,000-mile engine guarantee to users of its motor oil.
Press Release, June 4, 2009
Obscure EU directive helps consumers get refunds up to two years after the sale.
This Is Money, June 4, 2009
MetricStream and SigmaQuest partner to deliver product quality management solutions.
Press Release, June 4, 2009
Maytag puts couple through wringer in warranty claim.
Albany (NY) Times Union, June 4, 2009
GM sales grow in China and India, largely unaffected by the U.S. bankruptcy case.
Dezan Shira & Associates, June 4, 2009
Consumer groups say Chrysler bankruptcy decision undermines lemon laws in 25 states.
Press Release, June 3, 2009
NADA chief says GM is manipulating bankruptcy process to eviscerate state franchise laws.
Press Release, June 3, 2009
Volvo Cars of North America lengthens warranty to 5 years/60,000 miles through June 30.
Press Release, June 2, 2009
New Flyer Industries uses 4CS iWarranty to reduce warranty claim cycle by 50%.
Press Release, June 2, 2009
General Motors board of directors authorizes the filing of a chapter 11 case.
Press Release, June 1, 2009
GM assures consumers that warranty coverage on its vehicles will continue without interruption.
Press Release, June 1, 2009
General Motors reaches agreements with U.S. Treasury and the governments of Canada and Ontario.
Press Release, June 1, 2009
GM’s Service and Parts Operations to close in Boston, Columbus OH & Jacksonville FL.
Press Release, June 1, 2009
Federal bankruptcy judge approves sale of most of Chrysler's assets to Fiat.
Associated Press, June 1, 2009
Magna International Inc. achieves "a constructive solution" for Opel.
Press Release, June 1, 2009
Mitt Romney: GM should have gone bankrupt in November.
Fox News Sunday transcript, June 1, 2009
Australian government expects Holden to remain safe during GM restructuring.
The Telegraph (UK), June 1, 2009
UK Motor Industry Code of Practice for Vehicle Warranty Products gets initial OFT approval.
Press Release, June 1, 2009
Warranty Direct to follow UK's Code of Practice for Vehicle Warranty Products.
Press Release, June 1, 2009
A.M. Best downgrades American Resources Insurance Company Inc. to B- (Fair).
Press Release, June 1, 2009
Chubb's Masterpiece GreenWise Upgrade will pay difference in eco-friendly upgrade projects.
ZDNet, June 1, 2009
Finaccord publishes study on extended warranties for European mobile consumer products.
Press Release, June 2009
 

 

May 2009

General Motors gets support of 54% of the bondholders for "363 Sale Proposal."
Press Release, May 31, 2009
Q & A: What happens to my warranty if GM files for bankruptcy?
USA Today, May 31, 2009
U.S. Treasury adds $361 million to its Warranty Support Program.
White House Fact Sheet, May 31, 2009
General Motors and United Auto Workers modify GM-UAW 2007 National Labor Agreement.
Press Release, May 29, 2009
Defective Chinese drywall forces Florida families to flee homes.
Miami Herald, May 31, 2009
Service Net Solutions to sell, manage and administer service plans for LG’s consumer products.
Press Release, May 31, 2009
OEM Warranty Risk Inc. to provide warranty services to East Coast LED.
Press Release, May 31, 2009
Product warranty remains even if retailer goes away.
Boston Globe, May 31, 2009
Pacific Guard Warranty LLC says it has not violated federal telemarketing laws.
Contra Costa Times, May 30, 2009
Apple extends old MacBook Pro graphics warranty to three years.
Apple Insider, May 30, 2009
Bankrupt homebuilder McStain Enterprises may no loger service its new home warranties.
Denver Post, May 30, 2009
Judge approves motion in Visteon bankruptcy to pay $13 million in warranty obligations.
USA Today, May 29, 2009
Ohio Attorney General told Lemon Laws will not be disregarded in Chrysler reorganization.
Press Release, May 29, 2009
Texas Attorney General charges Conn's with unlawfully failing to honor warranty agreements.
Press Release, May 28, 2009
Visteon Corp. files for Chapter 11 reorganization in Delaware bankruptcy court.
Press Release, May 28, 2009
Endeca Technologies Inc. launches the Endeca Manufacturing Suite, including Warranty Analysis.
Press Release, May 28, 2009
Homeserve buys French appliance warranty provider SFG for £24 million.
Financial Times, May 27, 2009
Buyers Protection Group Inc. to acquire LandAmerica Home Warranty Co.
Press Release, May 27, 2009
Home Warranty of America sees 6% growth in the first quarter.
Press Release, May 27, 2009
Metaldyne files for Chapter 11 bankruptcy protection in New York.
Press Release, May 27, 2009 (PDF file)
Systemax relaunches CircuitCity.com as a Web-only electronics retailer.
Information Week, May 26, 2009
Ohio state legislators propose House Bill 124, requiring 21-day puppy warranties.
Pet Products News, May 26, 2009
Experts differ on the appeal of extended warranties on consumer goods.
Clarion (MS) Ledger, May 26, 2009
Warrantech to administer extended warranties for Warranty Feed dealers and online merchants.
AuctionBytes.com, May 25, 2009
McCusker & Company launches a new contract and claims management solution.
Press Release, May 25, 2009
Customer complains after bankrupt retailer's liquidator assured her the warranty was good.
The Oregonian May 24, 2009
Woman charged with stealing employer's identity to do warranty work for GE Appliances.
Highlands Today (FL), May 23, 2009
Sears Canada selects Service Net to manage and administer replacement plan service contracts.
Press Release, May 22, 2009
RT Outsourcing to help SES Technologies with warranty work on Samsung hard drives in India.
Channel Times, May 21, 2009
At liquidation sales, manufacturer warranties may not apply.
Bankrate.com, May 21, 2009
Connecticut Attorney General wants assurances that new Chrysler owners will honor lemon laws.
WFSB-TV Hartford, May 21, 2009
Chrysler will pay warranty claims but might not pay for personal injuries caused by defects.
KGO-TV San Jose (video), May 20, 2009
U. S. Secretary of the Treasury says warranty commitment program will boost confidence.
Press Release, May 20, 2009
Only GM dealer on Hawaii's Big Island closes, complicating warranty work.
Pacific Business News, May 20, 2009
Minnesota governor vetoes two home warranty bills, signs a third.
Finance and Commerce, May 20, 2009
Aruba Networks announces lifetime warranties for all indoor Wi-Fi access points.
Press Release, May 20, 2009
Petland stands behind its health warranties as Humane Society files suit over sick puppies.
WFAA-TV Dallas, May 20, 2009
California Department of Insurance orders Nationwide Home Warranty to stop selling in state.
Press Release, May 20, 2009
Fair Arbitration Now says South Carolina law prohibits forced arbitration for home warranties.
Associated Press, May 20, 2009
Warranty Direct launches new web site.
Press Release, May 20, 2009
Interstate National Dealer Services to administer service contracts for 21st Century Insurance.
Press Release, May 19, 2009
Dot Hill Systems Corp. offers extended warranty program to SANnet II storage customers.
Press Release, May 19, 2009
21st Century Insurance to sell Interstate National Dealer Services vehicle service contracts.
Press Release, May 18, 2009 (PDF file)
Oklahoma House considers final passage of strengthened Lemon Law.
Associated Press, May 18, 2009
FTC builds case on expired auto warranty telemarketers.
Philadelphia Inquirer, May 17, 2009
Consumer Direct Warranty Services sells coolant additives and calls them auto warranties.
Atlanta Journal-Constitution, May 17, 2009
How to use a new home's warranty to get problems repaired.
Los Angeles Times, May 17, 2009
Atlantis astronaut Mike Massimino discusses warranty on Hubble camera repairs in space.
Associated Press, May 16, 2009
Assets of Service Net Solutions LLC to be sold at a public auction in New York City on May 21.
Business First of Louisville, May 15, 2009
EU suggests two-year warranty in its Sales and Guarantees Directive for video games.
BBC News, May 15, 2009
Federal judge orders halt to robocalls selling deceptive auto warranties.
Wall Street Journal, May 15, 2009
Judge freezes assets of Transcontinental Warranty Inc. and Voice Touch Inc.
Associated Press, May 15, 2009
Restraining order names owners and appoints receivers for three car warranty calling firms.
New York Times, May 15, 2009
Kentucky Attorney General gets restraining order against SVM Inc. and Fortress Secured Inc.
Lexington (KY) Herald-Leader, May 16, 2009
Texas takes action against SCM Media Inc., On Point Media Inc. & Pacific Guard Warranty LLC.
Press Release, May 14, 2009
Peeved at expiring auto warranty calls, a web posse strikes back with Rick Astley voicemail.
Wall Street Journal, May 15, 2009
Consumer Reports editorial supports HR 2057, the Right to Repair Act.
Consumer Reports, May 15, 2009
Assurant raises quarterly dividend from 14 cents to 15 cents per common share.
Press Release, May 15, 2009
FTC files suit to stop illegal robocalls pushing vehicle warranty extensions.
Press Release, May 14, 2009
Arizona Dept. of Insurance issues cease-and-desist order against National Home Protection Inc.
Arizona Daily Star, May 14, 2009
National Union Fire Insurance Co. files suit against Nvidia over coverage of warranty claims.
TG Daily, May 14, 2009
Canadian right to repair bill advances, will have no impact on warranty work.
Windsor (ON) Star, May 14, 2009
CRES Insurance Services LLC purchases HISCO Home Warranty.
Press Release, May 14, 2009 (PDF file)
Kirk Homes plans to continue to provide warranty service while in Chapter 11 reorganization.
Press Release, May 13, 2009
Kirk Homes in bankruptcy; future in doubt.
Chicago Tribune, May 14, 2009
Lithia Motors to lose two Chrysler dealerships but may gain five.
Press Release, May 14, 2009
Boat owners and engine manufacturers worry about higher ethanol blends voiding warranties.
Los Angeles Chronicle, May 14, 2009
Vauxhall Aftersales extends warranty on starters and alternators to two years.
Press Release, May 13, 2009
Arkansas files suit against Auto Warranty Solutions, Vehicle Services Inc. and Dealer Warranty Services.
Press Release, May 13, 2009
U.S. Fidelis hires Ashcroft Law Firm LLC as independent monitor of its business practices.
St. Louis Business Journal, May 13, 2009
Fortune 500 aerospace company selects SigmaQuest's SigmaSure software.
Press Release, May 13, 2009
As Americans keep cars longer, extended warranties can protect against unplanned repair bills.
Associated Press, May 13, 2009
ACC Warranty Services to provide 0% financing for RV extended warranties sold by dealers.
Press Release, May 13, 2009
General Warranty Services may open a call center in Detroit's central business district.
Detroit Free Press, May 12, 2009
Federal Emergency Management Agency selling FEMA trailers in Iowa as is, with no warranty.
Cedar Rapids (IA) Gazette, May 12, 2009
AmTrust Financial Services Inc. increases quarterly dividend to six cents per share.
Press Release, May 12, 2009
Melbourne's Southern Star ferris wheel to stay shut for a year for warranty work.
Sydney Morning Herald, May 12, 2009
Bankruptcy court filings reveal just how much trouble Chrysler is in.
Fortune Magazine, May 12, 2009
Apple, Dell, HP laptop owners sue Nvidia over faulty graphics, demand class-action status.
Computerworld, May 11, 2009
Mahindra to sell pickup trucks in U.S. with four-year/60,000-mile bumper-to-bumper warranties.
Press Release, May 11, 2009
Construction Contract Writer software now complies with Georgia's Written Warranty Act.
Press Release, May 10, 2009
U.S. Senator Charles Schumer wants bogus car warranty telemarketing pitches to stop.
Press Release, May 9, 2009
Connecticut governor signs auto dealer law, has new system for reimbursing warranty costs.
The Day (New London CT), May 9, 2009
General Motors says U.S. will guarantee warranties of GM cars and trucks sold in Mexico.
Associated Press, May 8, 2009
Chrysler bankruptcy creates lemon law turmoil.
Los Angeles Times, May 8, 2009
SAS CEO Jim Goodnight says manufacturers keen on spare parts optimisation and warranty analysis.
Asian Banker, May 8, 2009
New Zealand court's warranty ruling says five years is reasonable period for Dell PC to work.
Dominion Post, May 8, 2009
Panasonic 103-inch plasma TV price drops to $50,000 but three-year warranty remains.
HD Report, May 7, 2009
Consumer Protection Services/Carhill Enterprises recall postcards called "trickery."
St. Louis Post-Dispatch, May 6, 2009
The story behind Carhill Enterprises, Consumer Protection Services, and Summit Financial.
St. Louis Post-Dispatch, May 6, 2009
Manufacturers deploy new technologies and processes to help them reduce warranty claims.
Managing Automation, May 6, 2009
Local water department denies link to Service Line Warranties' letter to customers.
Rome (GA) News-Tribune, May 6, 2009
Chrysler went into bankruptcy last week with about $660 million of cash on hand.
Detroit Free Press, May 5, 2009
AmTrust Financial Services says new warranty programs helped commission and fee income rise 19%.
Press Release, May 5, 2009
Indiana Attorney General sues Fortress Secured, SVM and Mike Moneymaker for warranty robocalls.
Press Release, May 5, 2009
Bankruptcy Judge Arthur Gonzalez to rule on paying Chrysler dealers for warranty work.
Detroit Free Press, May 4, 2009
Stop the phone phonies: Feds must disconnect car-warranty scamsters.
New York Daily News, May 4, 2009
Former auto dealer Michael Holley jailed for allegedly stealing extended warranty premiums.
Lakeland (FL) Ledger, May 4, 2009
Cisco expands coverage for Catalyst 3000-E and 4500 switches from 90 days to lifetime warranty.
Channel Web, May 4, 2009
Warrantech to sell extended service contracts through Good Sam Club authorized dealers.
Press Release, May 4, 2009
Sigma Corp. lengthens warranty on all non-EX lenses sold by U.S. dealers from one to three years.
Press Release, May 4, 2009
Gulf Warranties launches extended warranty program for electronics, appliances and telecom.
AME Info, May 2, 2009
Warranties: A different kind of risk -- An actuarial assessment.
Milliman Insight, May 1, 2009
Consumer Product Safety Commission testing effects of Chinese drywall on copper pipes & wiring.
Letter to Congress, May 1, 2009 (PDF file)
Chrysler enters Chapter 11, but will it ever come out?
USA Today, May 1, 2009
Chrysler dealerships put hope in government backing of warranties.
Detroit News, May 1, 2009
Commentary: Not even Obama knows the way Chapter 11 wind blows.
Detroit News, May 1, 2009
 

 

April 2009

What Chrysler's Chapter 11 filing means.
Associated Press, April 30, 2009
A primer on a Chrysler bankruptcy and a quick look at how it is likely to play out..
New York Times, April 30, 2009
Chrysler warranties should be OK, expert says.
WBNS-TV Columbus (OH), April 30, 2009
Remarks by President Barack Obama on the Chrysler bankruptcy filing.
Press Release, April 30, 2009
Joint statement by US President Obama and Canadian Prime Minister Harper on Chrysler.
Press Release, April 30, 2009
Chrysler factories in U.S. & Canada to shutter when parts run out.
Financial Post, April 30, 2009
Text of Chrysler CEO Robert Nardelli's email message to employees.
Associated Press, April 30, 2009
SsangYong UK gives all models transferable five-year/250,000-mile powertrain warranties.
Web Page, April 30, 2009
GM dealers retain Orrick Herrington & Sutcliffe LLP; Chrysler dealers retain Arnold & Porter LLP.
Wall Street Journal, April 29, 2009
Court rules drivers can sue shops for double the cost of unapproved repairs plus attorneys’ fees.
Milwaukee Journal Sentinel, April 29, 2009
Shreveport’s Better Business Bureau cautions against buying service contracts from U.S. Fidelis.
Shreveport Times, April 29, 2009
Auto/Mate Dealership Systems gets GM Global Warranty Management certification.
Press Release, April 29, 2009
Better warranties for most effective medical treatments could solve health crisis.
Detroit News, April 29, 2009
End of Pontiac brand name doesn't affect warranties or dealer service.
U.S. News & World Report, April 28, 2009
Verizon Wireless sues Dealers Warranty (Federal Auto Protection) & National Dealers Warranty.
Press Release, April 28, 2009
Verizon Wireless donates $50,000 proceeds from National Auto Warranty Services/U.S. Fidelis lawsuit.
Computerworld, April 28, 2009
Okla. Insurance Comm. gets temporary restraining order against VSI Vehicle Services Inc.
Insurance Journal, April 28, 2009
New York Attorney General files fraud lawsuit against National Home Protection Inc.
Press Release, April 27, 2009
Indiana Attorney General to take action against auto warranty telemarketers soon.
Press Release, April 27, 2009
"Your car warranty is about to expire," the woman said. "This is your final warning."
Oregonian, April 27, 2009
Automobile Protection Corp. to get Better Business Bureau community service award.
Press Release, April 27, 2009 (PDF file)
Texas realtors say they have seen a slight uptick in home warranty sales.
Fort Worth Business Press, April 27, 2009
LG Electronics Direct Drive steam washing machines get 10-year warranties in Qatar.
Gulf Times, April 26, 2009
Ford says timing differences in warranty payments cause negative cash flow in first quarter.
Press Release, April 24, 2009
Contractors for Bandra Worli Sea Link bridge of Mumbai can't agree on warranty duration.
International Construction Review, April 24, 2009
Dell scraps return-to-base warranty services in favor of on-premises support for small business.
Computerworld Australia, April 23, 2009
Tavant Technologies introduces per-transaction pricing for Warranty and Repair Management system.
Press Release, April 23, 2009
Missouri state insurance department sues U.S. Fidelis, demands compliance with subpoena.
St. Louis Post-Dispatch, April 23, 2009
Kleenmaid manager says the company "made all their money, through the warranties."
Current, April 23, 2009
Roadranger adds extended warranties on Spicer steer axles.
Fleet Owner, April 23, 2009
Crazy Eddie returns to electronics retail, with a new advertising campaign in the works.
Electronic House, April 22, 2009
NBC's Today Show investigates U.S. Fidelis extended warranty sales practices.
NBC Today Show video, April 22, 2009
RAC Warranty sees used car buyers opting for longer extended warranties.
Motor Trader, April 22, 2009
A.M. Best assigns B+ (Good) rating to Golden Insurance Co. RRG, captive of StrucSure.
Press Release, April 22, 2009
ServicePower signs GE Consumer & Industrial and Flextronics for scheduling system.
Press Release, April 21, 2009
United States Warranty Corp. joins Ristken’s Service Provider Access Network.
Press Release, April 21, 2009
LG India promises better warranty support to Computer Media Dealers Association.
CRN India, April 21, 2009
Oklahoma orders VSI Vehicles Services Inc. to cease telemarketing in the state.
Associated Press, April 20, 2009
Attensity Corp., Empolis GmbH, and Living-e AG merge to form the Attensity Group.
Press Release, April 20, 2009
Manitowoc using Esker on Demand Fax Services to automate delivery of warranty documents.
Press Release, April 20, 2009 (PDF file)
U.S. Fidelis founder Darain Atkinson did time in prison for counterfeiting and forgery.
St. Louis Post-Dispatch, April 19, 2009
New York City MTA says its contracts make it difficult to get subway escalators repaired.
AM New York, April 19, 2009
Home warranty effort once again falls short in Washington state senate.
The Olympian, April 18, 2009
EPA to consider 15% ethanol-gasoline blends, but higher mixes pose car warranty issues.
Wall Street Journal, April 17, 2009
Grays Online auction buyers get 12-month appliance warranty despite Kleenmaid's insolvency.
Illawarra Mercury, April 17, 2009
Sprint updates its warranty policy, drops $35 to $55 in-warranty service fees.
Phone News, April 16, 2009
Custom installers of wall-mounted flat-panel displays absorb true cost of warranty work.
CE Pro, April 16, 2009
Belkin India's surge protector product warranties to also cover connected equipment.
Channel Times, April 16, 2009
Chrysler wins $47.6 million in warranty lawsuit against supplier Hutchinson FTS.
Journal Register News Service, April 15, 2009
Canadian Trucking Alliance says biodiesel averaging rules risk voiding their warranties.
Press Release, April 15, 2009
Financial specialist explains what to look for when evaluating an extended warranty.
WKOW-TV Madison (WI), April 15, 2009
U.S. Fidelis vs. Better Business Bureau: Dueling statements on extended warranty firm.
St. Louis Post-Dispatch, April 15, 2009
Magic Investments buys the Crazy Eddie retail name and intends to bring it back!
Brand Week, April 14, 2009
Microsoft Xbox 360 warranty extended for E74 error message.
Major Nelson, April 14, 2009
Service Line Warranties sells utility line warranty protection to homeowners in West Verginia.
WBOY-TV Clarksburg WV, April 14, 2009
Avocent white paper addresses issues in tracking costs of service contract and warranty renewals.
Press Release, April 14, 2009
Report finds UN rebuilding blunders, defects and warranty issues in Afghanistan projects.
Associated Press, April 14, 2009
Asus offers warranty in India for motherboards burnt by power fluctuations.
CRN India, April 13, 2009
Tech Mahindra subsidiary Venturbay Consultants to buy 51% stake in Satyam Computer Services.
Indo-Asian News Service, April 13, 2009
Cutting dealerships key to reducing GM and Chrysler's costs.
Los Angeles Times, April 13, 2009
Nationwide Home Warranty wanted records that a dishwasher was regularly maintained.
KTVK-TV Phoenix, April 13, 2009
Cummins to discontinue making ComfortGuard power units but warranties will continue.
Land Line Magazine, April 13, 2009
Russia threatened to void the warranty on tanks upgraded by Israeli defense companies.
Defense Update, April 13, 2009
Warranties and try-before-buy are biggest issues with duty-free shopping for electronics.
Sydney Morning Herald, April 12, 2009
Town Fair Tire warranty records spark sales tax battle between NH & MA governments.
Boston Herald, April 11, 2009
Australian appliance company Kleenmaid Group goes into administration; warranties worthless.
Sydney Morning Herald, April 10, 2009
U.S. Fidelis has more Better Business Bureau complaints than just about anyone else in town.
St. Louis Post-Dispatch, April 9, 2009
Poll finds 57% willing to buy car from bankrupt company if U.S. backs warranty.
CNN, April 9, 2009
Man who tricked Cisco Systems out of $3.7 million in parts gets 6-1/2 years in prison.
The Oregonian, April 8, 2009
Apple issues bulletin to authorized service providers on white MacBook casing cracks.
Apple Insider, April 8, 2009
Musical instrument retailer Sweetwater Sound offers two-year product warranties.
Press Release, April 8, 2009
Guide to passenger car makers' buyer assurance and warranty programs.
Associated Press, April 8, 2009
Canadian government to spend up to $185 million to back warranties of new GM & Chrysler cars.
Toronto Globe and Mail, April 7, 2009
Auto suppliers get $700 million in receivables insurance from Canadian government.
Financial Post, April 8, 2009
Websters Twinfisher increases warranty period for all its boats to five years.
Press Release, April 7, 2009
Sensor manufacturer Endevco lengthens warranties to five years.
Test & Measurement World, April 7, 2009
MSX International teams with Xtime Inc. to sell software to auto dealers.
Press Release, April 6, 2009
Samsung India to offer pick-up warranty services for notebook computers.
CRN India, April 6, 2009
U.S. car warranty program will be run by the Treasury Department, which has never defaulted.
Denver Post, April 5, 2009
The Ford Advantage and GM's Total Confidence plans will make car payments if buyer loses job.
Orlando Sentinel, April 4, 2009
Zodiac dealers to sell extended warranies for inflatable boats bought through a liquidator.
Press Release, April 4, 2009
President Obama may soon come to regret getting himself so entangled in the car business.
Washington Post, April 3, 2009
Fleetwood Enterprises gets bankruptcy court approval to pay warranty claims.
Press Release, April 3, 2009
Steve Saleen says SMS Supercars will honor Saleen Inc. warranties.
Motor Trend, April 3, 2009
Oki Printing Solutions extends three-year warranty offer to its entire printer product line.
CRN, April 2, 2009
Service Net to provide manufacturer branded extended warranties through Amazon.com retailers.
Press Release, April 1, 2009
Para Systems announces exteneded warranty plans for Minuteman uninterruptible power supplies.
Press Release, April 1, 2009 (PDF file)
Voting machine service contracts canceled in New Mexico due to non-payment.
Associated Press, April 1, 2009
Plug In America wants California’s stringent warranty requirements for electric cars reduced.
Canadian Driver, April 1, 2009
Chairman of the House Budget Committee says auto warranty plan needs legislative authorization.
CNS News.com, April 1, 2009
House Minority Leader worries about effect U.S. warranty plan will have on Honda.
CQ Politics, April 2, 2009
Experts say potential auto bankruptcy reorganizations might not be easy or quick.
Associated Press, April 1, 2009
An open letter from filmmaker Michael Moore on the firing of GM's CEO.
Web Blog, April 1, 2009
U.S. government will stand by GM's car warranties and all the taxpayers will get a lube job.
Human Events, April 1, 2009
 

 

March 2009

Visteon UK Ltd files for administration with the UK High Court under the Insolvency Act 1986.
Press Release, March 31, 2009
White House ousts GM CEO, plans to backstop GM & Chrysler warranties during restructuring.
USA Today, March 30, 2009
What the U.S. government's Warranty Commitment Program means.
Associated Press, March 30, 2009
Understanding Obama’s auto warranty plan.
New York Times, March 30, 2009
Plan for GM may involve a bankruptcy filing with careful help from the government.
Los Angeles Times, March 30, 2009
Industry players say Canada should also back car warranties.
Toronto Star, March 31, 2009
Pro: Washington state's home warranty bill would make homebuilders accountable.
Washington Olympian, March 30, 2009
Con: Washington state's home warranty bill would push up the price of all housing.
Washington Olympian, March 30, 2009
KPIT Cummins Infosystems releases slideshow on high performance warranty management.
Press Release, March 30, 2009 (PDF file)
Pennsylvania hospital tests a 90-day warranty on certain surgical procedures.
PBS NewsHour, March 30, 2009
Bogus expiring warranty scam calls going to Chico police 911 system operators.
Chico (CA) Enterprise-Record, March 29, 2009
Nike's two-year shoe warranty starts on the manufacturing date, not the purchase date.
Toronto Star, March 28, 2009
Mississippi regulator fines Vehicle Warranty Options for violating state’s no-call list.
Associated Press, March 27, 2009
Keeping tire warranty valid could mean costly front end repair.
San Jose Mercury News, March 27, 2009
Best Buy sees "low single-digit gain" in extended warranty sales, rise in avg. price.
Press Release, March 26, 2009 (PDF file)
Tesla Motors begins taking orders for the Model S, an all electric family sedan due in 2011.
Press Release, March 26, 2009
ServicePower Technologies says 2008 revenues increased by 11% to £15.6 million.
Press Release, March 26, 2009 (PDF file)
National Warranty Insurance RRG becomes an issue in Nebraska candidate's lawsuit.
Associated Press, March 25, 2009
Ex-auto dealer David L. Shank arrested for allegedly pocketing extended warranty premiums.
Hanover (PA) Evening Sun, March 24, 2009
Author compares AIG mispricing credit default swaps to GM underaccruing for warranty costs.
Forbes, March 24, 2009
Eaton certifies the first 10 warranty centers under its Eaton Warranty Center Program.
Press Release, March 24, 2009
Cimtek CEO Stan Smith named a 2009 Supply & Demand Chain Executive Pro to Know.
Press Release, March 24, 2009 (PDF file)
Tata Motors launches tiny Nano car with an 18-month, 24,000-kilometer warranty.
Press Release, March 23, 2009
SAS Institute releases SAS Enterprise Miner, reduces large sets of variables to smaller subsets.
Press Release, March 23, 2009
Hitachi Power Tools offers a 10-year warranty on its Lithium Ion cordless tools.
Press Release, March 23, 2009
Michigan iPod repairman charged with warranty fraud.
Associated Press, March 19, 2009
National Car Rental forbids use of B30 biodiesel in its rental cars, fearing warranty problems.
Tusker News, March 19, 2009
ArvinMeritor introduces truck driveline with three-year, 300,000-mile warranty.
Press Release, March 19, 2009
GM warranty support staff in Ontario poised to strike.
Canadian Driver, March 18, 2009
UK company called We Predict develops system to help automakers reduce warranty costs.
Wales Online, March 18, 2009
Data Savers offers data recovery services to Apple customers getting their drives replaced.
Press Release, March 18, 2009
West Virginia legislation would let used car dealers sell old vehicles without a warranty.
Charleston Gazette, March 18, 2009
Office Depot salesmen won't sell laptops to customers not buying extended warranties.
KCAL-TV Los Angeles, March 17, 2009
A.M. Best affirms A- (Excellent) ratings of London General Insurance Company Limited.
Press Release, March 17, 2009
Chery Automobile models on sale in Thailand with three-year, 100,000-kilometer warranty.
The Nation, March 17, 2009
Boston-Power’s laptop batteries, based on Sonata technology, given three-year warranty by HP.
Press Release, March 16, 2009
Nvidia paid out $43.6 million to cover the cost of graphics chip defects in latest fiscal year.
CNET News.com, March 16, 2009
ClearCount Medical Solutions gives surgery warranty that no sponges will be left behind.
Press Release, March 16, 2009 (PDF file)
Empire Kitchen & Bath will give a five-year warranty on all kitchen remodeling projects.
Press Release, March 16, 2009
Archetype Joint says joints and fasteners account for 70% of warranty cost and 20% of recalls.
Press Release, March 16, 2009
Michigan dealer group head predicts GM will always honor warranties, even in bankruptcy.
Lansing State Journal, March 15, 2009
GM effort to drop dealers faces state laws and contracts that will slow the process.
Detroit Free Press, March 15, 2009
Warranty complaints that vehicles would not restart once placed in park prompts GM recall.
Reuters, March 13, 2009
Proton Cars covers GEN-2 Special Edition vehicles with a five-year warranty.
Press Release, March 12, 2009
4CS Inc. announces Service Suite, including its iWarranty warranty lifecycle management module.
Press Release, March 12, 2009
N.E.W. Customer Service Companies opens new call center in Meridian, Miss.
Press Release, March 12, 2009
U.S. Dept. of Defense renews SigmaQuest's International Traffic in Arms Regulation certification.
Press Release, March 12, 2009
Washington state Senate, House each pass separate home warranty bills.
Associated Press, March 11, 2009
New Jersey governor suggests taking $10 million from the New Home Warranty Security Fund.
Cherry Hill (NJ) Courier-Post, March 11, 2009
Renewable Fuels Association says 15% ethanol blends will force auto warranties to change.
Ethanol Report (audio file), March 11, 2009
Emocean Marine shipyard in Abu Dhabi says it has the best warranty in the region.
Press Release, March 11, 2009
Fleetwood Enterprises Inc. files voluntary petitions for Chapter 11 protection.
Press Release, March 10, 2009
Monaco Coach dealers to get incentive payments against warranty claims that have accrued.
Eugene (OR) Register-Guard, March 10, 2009
Office Depot employee says chain has 30% extended warranty attach rate quota for laptops.
Laptop Magazine, March 10, 2009
Microsoft Notebook Cooling Base and Arc Base mouse have three-year warranties.
Press Release, March 10, 2009
Indian computer trade association launches Web sites to deal with warranty issues.
Channel Times, March 10, 2009
Fulcrum and 4CS announce a strategic marketing partnership.
Press Release, March 9, 2009
Dell Latitude E6400 XFR rugged touch-screen laptop has three-year warranty.
PC World, March 9, 2009
AIAG recognizes 30 companies for their 25 years of membership.
Press Release, March 9, 2009 (PDF file)
New owners of racing car maker Saleen Inc. won't honor warranties on any existing vehicles.
Motor Trend, March 9, 2009
RV dealer sells motor homes made by bankrupt Monaco covered by an extended warranty.
Tulsa World, March 7, 2009
Pedata RV touts extended warranties to cover buyers whose manufacturers go out of business.
Press Release, March 6, 2009
Miguel Caballero to sell bullet-proof T-shirts covered by five-year warranties.
Deccan Herald, March 6, 2009
Home warranty bills advance in Minnesota, despite opposition of builders.
Finance & Commerce, March 5, 2009
Warranty work is bargaining chip in Transport Workers Union strike talks.
Philadelphia Inquirer, March 5, 2009
Hewlett-Packard makes HP Insight Remote Support service free for all warranty holders.
Press Release, March 4, 2009
Univ. of South Dakota students lose the extended warranties they had on Gateway laptops.
The Volante, March 4, 2009
Consumers in Dubai need to be educated about their warranty rights.
Gulf News, March 4, 2009
Chrysler says its corporate warranty claim rate is down over 30% in the last 12 months.
Press Release, March 3, 2009
Warrantech appoints Dominic Sansone as president of Warrantech Automotive.
Press Release, March 3, 2009
Warranty Solutions selects the StoneEagle Group's SecureCard for claims management.
Press Release, March 3, 2009
Meisho to fix Melbourne's crippled Southern Star Observation Wheel under warranty.
The Age, March 2, 2009
ACS to provide Brother International with data entry services for warranty registration cards.
Press Release, March 2, 2009
Monaco Coach gives termination notices to the majority of its remaining workforce.
Press Release, March 2, 2009
Nokia stops selling the 5800 XpressMusic mobile phone in U.S. due to 3G signal issues.
Information Week, March 1, 2009
Warranties on unlocked Etisalat iPhones undercut imports and grey market prices.
The National (UAE), March 1, 2009
 

 

February 2009

Dealers slash prices and double warranties at Roanoke boat show.
WSLS-TV Roanoke VA, February 28, 2009
SCIC says consumers should protect new digital TV purchases with service contracts.
Press Release, February 27, 2009 (PDF file)
C.P. Morgan Homes closes; residential warranty company to administer new home warranties.
Indianapolis Star, February 27, 2009
Amazon.com's Kindle 2 has one-year warranty and an optional two-year extended warranty.
ZD Net, February 26, 2009
Two-year extended warranty for Kindle 2 administered by Service Net Solutions.
Amazon.com, February 26, 2009
NEW Customer Service Companies to provide Dick’s Sporting Goods with No Sweat Protection Plan.
Press Release, February 26, 2009
Onex Corp. annual report includes $42 million dividend from The Warranty Group.
Press Release, February 26, 2009
The First American Corp. reports a decline in its home warranty business for the fourth quarter.
Press Release, February 26, 2009 (PDF file)
As bankruptcy buzz builds, car buyers fret about warranties.
Detroit Free Press, February 26, 2009
Cummins says fourth quarter profit cut in half by higher warranty costs.
Associated Press, February 25, 2009
How to leverage telematics and on-board diagnostics for warranty management.
Automotive Design Line, February 25, 2009
J.D. Power survey finds superior service increases long term profitability for auto dealers.
Press Release, February 25, 2009
Zale Corp. says extended warranty sales fell to $36 million in quearter ended Jan. 31.
Press Release, February 25, 2009
How warranty companies can help retailers improve sales in the second quarter.
Dealerscope, February 25, 2009
Gulfstream Aerospace launches a two-year parts warranty program.
Press Release, February 25, 2009
AXT Inc. blames higher warranty costs for deterioration in fourth quarter gross margins.
Press Release, February 25, 2009
Auditor finds Boston mass transit cut back on fare box repair warranties at the wrong time.
Boston Herald, February 25, 2009
Mxi Technologies enhances the aviation warranty functionality within its Maintenix software.
Press Release, February 24, 2009
Home Warranty of America survey finds 90% of realtors see market returning to normal this year.
Press Release, February 24, 2009
Gaggenau Home Appliances announces five-year product warranty effective March 1.
Press Release, February 23, 2009
MSX International selects ETL Solutions Ltd. as its European dealer management system partner.
Press Release, February 23, 2009
Dell customer upset with overseas extended warranty help switches to local Geek Squad.
The Oklahoman, February 22, 2009
GM's Saab unit files in Sweden for bankruptcy protection, plans to become an independent company.
Motor Trend Magazine, February 20, 2009
Former Maytag repairman found guilty of submitting fraudulent repair claims.
Associated Press, February 20, 2009
President of Sears Holdings' tools business steps in to honor Craftsman's lifetime warranty.
Hartford Courant, February 20, 2009
Northwest Biofuels Association says engine makers can't void warranties over biodiesel use.
New York Times, February 20, 2009
Text of NWBA's joint letter with the Oregon Auto Dealers Association on biodiesel use.
Press Release, February 20, 2009 (PDF file)
McCusker & Co. to provide extended warranty programs to Xplore Technologies clients.
Press Release, February 20, 2009
Paccar Parts lengthens warranty on several aftermarket parts from 12 months to 18-24 months.
Press Release, February 20, 2009
Hyundai Motor America expands job loss car return offer to include loan payments.
Press Release, February 19, 2009
Engine warranty data on Ford's 4.6-liter engines shows 9% improvement rate, year over year.
Press Release, February 19, 2009
BearingPoint Inc. files for Chapter 11 bankruptcy protection in the U.S.
Press Release, February 18, 2009
Pioneer to honor all its plasma TV warranties despite its plans to exit the industry.
Current, February 18, 2009
Lenovo adds two new service plans: ThinkPlus Priority Support and ThinkPlus Priority 4.
Press Release, February 18, 2009
Real estate firm offers free one year home warranty contracts to home buyers as deal sweetener.
Press Release, February 18, 2009
Survey finds more than half expect GM or Chrysler to go out of business in next few years.
Rasmussen Reports, February 18, 2009
i-mate launches 810F military grade smartphone backed by a lifetime warranty.
CRN Australia, February 17, 2009
MPC's bankruptcy throw state's school laptop program into disarray.
Rapid City Journal, February 17, 2009
Australian government goes sour on lemon laws for dud cars.
The Age, February 16, 2009
SCIC says extended warranties from bankrupt auto dealerships usually remain viable.
Press Release, February 13, 2009 (PDF file)
Honda UK to offer a six-year warranty on outboard engines.
Motor Boat and Yachting, February 13, 2009
Kingston Technology to streamline its warranty and RMA support structure in India.
CyberMedia India Online, February 13, 2009
Nokia introduces new warranty sticker in Jordan to fight grey market imports.
AME Info, February 12, 2009
Newspaper says builders should offer a warranty on their work.
The Olympian, February 12, 2009
Advantage Home Warranty contracts to be offered by non-franchise home inspectors.
Press Release, February 12, 2009
GM cuts its warranty rate from 1.6 problems per car in 2000 to 0.8 problems in 2008.
USA Today, February 11, 2009
Biodiesel wasn't the culprit causing Bloomington's school buses to stall out in cold snap.
Minneapolis Star-Tribune, February 11, 2009
What can consumers do when they're stuck with a computer and a warranty from a company gone bust?
InfoWorld, February 11, 2009
Bareilly Computer Dealers Welfare Association to discuss warranty issues with vendors.
Channel Times, February 11, 2009
MetroPCS Communications expands in Waco TX, opens four service and warranty centers.
Press Release, February 10, 2009
Survey finds home sellers in Massachusetts offering home warranties as deal sweeteners.
Boston Globe, February 10, 2009
Owner of Atlantic Air Restoration Systems nabbed after leaving town with HVAC service contract premium.
Charleston (SC) Post and Courier, February 10, 2009
Auto dealer charged with embezzling customers and pocketing extended warranty premium.
Lakeland (FL) Ledger, February 9, 2009
Warranty companies see increased demand for service contracts.
This Week in Consumer Electronics, February 9, 2009
MaintenanceNet Inc. appoints Fritz Hesse as vice president of operations.
Press Release, February 9, 2009
Ethanol fuel mix allegedly rotted out fuel lines and filled carburetors with gunk.
St. Petersburg Times, February 8, 2009
SatisFusion to close its Peoria facility on March 31 and terminate 40 employees.
Gather, February 7, 2009
Warrantech Consumer Product Services gives 11 companies its Best of the Best award.
Press release, February 6, 2009
Better Business Bureau processed 140,000 "expiring warranty" complaints in 2008.
Rochester (MN) Post-Bulletin, February 6, 2009
Automotive Protection of New Jersey told to stop illegally telemarketing in North Carolina.
NC Attorney General, February 6, 2009 (PDF file)
Spice Televentures' HotSpot Retail chain to sell extended warranties for mobile handsets.
Press Release, February 6, 2009
AT&T Mobility files suit to stop "expiring warranty" telemarketers from calling its customers.
RCR Wireless News, February 5, 2009
Victory Motorcycles now offering five-year warranties on its entire product line.
Press Release, February 5, 2009
Arrow Truck Sales extends pre-owned truck warranty from 30 to 90 days.
Press Release, February 2009
SigmaQuest plans webinar on "How to avoid being lumped in with today’s over $25B+ warranty fiasco."
Press Release, February 5, 2009
N.E.W. Customer Service Companies building new call center in Altoona PA to open by May.
Press Release, February 5, 2009
SAS logs global revenue of US$2.26 billion, up 5.1 percent over 2007.
Press Release, February 4, 2009
Assurant Inc. reports increased revenues and flat net operating income for the fourth quarter.
Press Release, February 4, 2009
Addresses collected for tire warranty tracking leads to cross-border sales tax lawsuit.
Concord Monitor, February 4, 2009
W3 Solutions adds online claims submission to its P3 Performance Protection Plan.
Press Release, February 4, 2009
Lennar Homes files suit against Chinese makers of drywall said to corrode copper and emit odors.
WBBH-TV Fort Myers FL, February 3, 2009
Five drywall installers named as defendants along with two Chinese drywall manufacturers.
Naples Daily News, February 3, 2009
Homeowner rights bill to be reintroduced in Washington as House Bill 1045.
The Olympian, February 3, 2009
Investor says US should guarantee GM's warranties at $6 to $7 billion cost.
Detroit Free Press, February 3, 2009
W3 Solutions to sell its Performance Protection Plan & CORE Sales technology platform in U.S.
Press Release, February 3, 3009
Ford reduces its worldwide warranty repairs costs by $1.2 billion in the past two years.
Press Release, February 2, 3009
Tata Motors adds 24x7 On-Road Assistance for the duration of the warranty period.
Press Release, February 2, 2009
As hard times settle in, Nissan conducts fewer audits of warranty claims.
Automotive News, February 2, 2009
Coachmen Industries wins liability portion of lawsuit against Crane Composites.
Press Release, February 2, 2009
Lemon law firm Kimmel & Silverman fights for reinstatement in Maryland.
National Law Journal, February 2, 2009
Southwest Microwave introduces three-year warranty protection on security systems.
Press Release, February 1, 2009
 

 

January 2009

Ford says it reduced its worldwide warranty costs by $1.2 billion over the past two years.
Detroit News, January 31, 2009
Ford is Detroit's healthiest car company, despite its ugly financial results.
Detroit Free Press, January 30, 2009
MaintenanceNet Inc. reports 35% revenue growth in 2008, sees more growth ahead in 2009.
Press Release, January 28, 2009
Federal judge in Rhode Island says Honda can ban online sales of extended warranties.
Automotive News, January 29, 2009
Castrol warns truckers that using unproven additives as lubricants may void warranties.
Road Transport, January 29, 2009
Dealership sells VIN-etching anti-theft service as a warranty, has no insurance license.
Syracuse Post-Standard, January 29, 2009
Number of companies selling fake mobile phone extended warranties in Pakistan is increasing.
The Nation, January 28, 2009
Navistar to close Indianapolis diesel engine plant when Ford contract ends.
Automotive News, January 27, 2009
Ethanol-gasoline mix can cause engine damage that may not be covered by warranties.
Orangeburg (SC) Times and Democrat, January 27, 2009
Mitsubishi's new electric car has ten year/150,000 kilometer warranty in the UK.
Ayrshire Post, January 26, 2009
Florida adopts California's Motor Vehicle Emission Standards minus super warranty provisions.
Florida DEP, January 26, 2009
Service Net Solutions to provide extended service plans to DirectBuy members.
Press Release, January 25, 2009
Home warranty may be a buying incentive in this tough real estate market.
Baltimore Sun, January 25, 2009
McCusker & Company introduces new extended warranty program for dealers and resellers.
Press Release, January 25, 2009
Chrysler puts one-year freeze on labor rate for repairs that dealers make under warranty.
Associated Press, January 25, 2009
Chrysler's Jim Press says warranty claims are now at the lowest point in company history.
Associated Press, January 24, 2009
Snap-on Business Solutions and OEConnection to help independent repair facilities find parts.
Press Release, January 24, 2009 (PDF file)
Circuit City allegedly returns broken laptop to customer, keeps $65 service fee, closes doors.
KFOX-TV El Paso TX, January 24, 2009
Epson offers a three-year warranty in Australia for the Stylus Pro GS6000 inkjet printer.
Press Release, January 22, 2009
OKI Printing Solutions gives free extra year warranty coverage on select printers.
Press Release, January 22, 2009
Consumer advocate advises using major credit cards to extend warranty on purchases.
Associated Press, January 22, 2009
Hyundai Motor reports higher sales but also higher warranty costs.
Reuters, January 22, 2009
Tata Motors to sell certified pre-owned cars backed by one year/20,000 km warranties.
Times of India, January 21, 2009
iYogi technical support service picked as one of Red Herring's Top 100 Global Companies.
Press Release, January 21, 2009
New Holland introduces a two-year extended warranty package across its tractor range.
Farmer's Guardian, January 21, 2009
Service Net Solution steps up to honor warranties Tweeter sold after it was told not to.
Hartford Courant, January 21, 2009
The Extended Warranty Group opens ElectronicWarranty.com to sell service contracts online.
Press Release, January 21, 2009
Assurant Solutions to stand behind all CityAdvantage plans after Circuit City stores are closed.
Press Release, January 20, 2009
Chrysler CEO explains the new Fiat alliance to the company's stakeholders.
Press Release, January 20, 2009
Toyota Certified Used Hybrid program transfers eight-year/100,000-mile hybrid battery warranties to new owner.
Press Release, January 20, 2009
Attorney Mark T. Cumba gets hometown award for defending companies in breach of warranty cases.
Morris Daily Herald, January 20, 2009
Hungarian gov't fines Cora for not telling bicycle buyers they had to pay extra for a warranty.
Real Deal, January 20, 2009
Samsung Techwin introduces a three-year warranty on its full range of CCTV products.
Info4Security.com, January 19, 2009
All Circuit City Advantage Protection Plans remain backed by Assurant Solutions despite shutdown.
Press Release, January 18, 2009
Grandmother takes washing machine repairman "hostage" after third failed repair attempt.
Daily Mail, January 18, 2009
Jacky's Electronics to sell extended warranties at new retail outlet in the Dubai Mall.
AME Info, January 17, 2009
Owner of MET Auto Sales gets jail term for auto loan & extended warranty fraud.
Centre Daily Times, January 16, 2009
Lawsuit alleges Trex Co. sells faulty decking and fails to support its warranties.
Press Release, January 16, 2009
Trex Co. responds to filing of class action lawsuit, says defect was corrected in 2007.
Press Release, January 16, 2009
All car warranties are not created equal, so choose wisely.
Orlando Sentinel, January 16, 2009
BRP UK offers five-year warranty to Evinrude E-TEC engine buyers until end of April.
Motor Boat and Yachting, January 16, 2009
Expiring warranty scam makes it up to eastern Canada.
Miramichi (NB) Leader, January 16, 2009
Ford to no longer use Navistar diesels in F-series pickup trucks, beginning in 2010.
Indianapolis Star, January 15, 2009
Snow engine recall costs Briggs & Stratton $17.7 million in warranty expense.
Press Release, January 15, 2009
NEC Australia to leave the retail channel but warranty support to continue.
PC World, January 15, 2009
Nortel Networks files for bankruptcy protection in the U.S., Canada, and Europe.
Press Release, January 14, 2009
Nortel will emerge stronger, in whole or in parts, after an eight-year fall from grace.
Toronto Star, January 14, 2009
Motor Trend Certified Advantage Powered by EasyCare service contract program launches.
Press Release, January 14, 2009 (PDF file)
California Air Resources Board warranty rules may impede small companies making plug-in hybrids.
East Bay Express, January 14, 2009
General Dynamics Sectera Edge to replace President-elect Barack Obama's Blackberry.
CNET News.com, January 13, 2009
AVAD LLC to offer Warrantech's RepairMaster service contracts to its dealers.
Press Release, January 13, 2009
Dell settles warranty, rebates & financing lawsuit with 34 states for $3.35 million.
Reuters, January 12, 2009
GM spokesman sees protections to be put in place for consumer warranties.
San Francisco Chronicle, January 12, 2009
LG Chem Ltd. to manufacture GM Volt battery cells in Korea for now, in US maybe later.
Reuters, January 12, 2009
U.S. Supreme Court denies GM's request to block a class-action lawsuit over parking brakes.
Associated Press, January 12, 2009
Infor Public Sector software to help Chicago Transit Authority manage warranty claims.
Press Release, January 12, 2009
Chrysler executives say warranty costs are at their lowest level ever.
Associated Press, January 11, 2009
Home warranty companies are not created equal, especially in the way they deny claims.
Atlanta Journal-Constitution, January 11, 2009
Lancia Homes presented with the 2008 Keystone award by Residential Warranty Co.
Fort Wayne (IN) News-Sentinel, January 11, 2009
Palm Pre & new WebOS get big welcome at Consumer Electronics Show in Las Vegas.
Toronto Globe and Mail, January 10, 2009
Sulfur-emitting Chinese drywall blamed for rash of HVAC evaporating coil failures.
Fort Myers (FL) News-Press, January 11, 2009
Dealership probed for allegedly selling 80 "lemon" cars without notifying buyer.
Green Bay Press Gazette, January 10, 2009
Assurant to market, administer and underwrite Whirlpool service contracts in U.S. and Canada.
Press Release, January 9, 2009
Comparing AppleCare, RepairMaster, and Best Buy's Geek Squad Black Tie Protection Plan.
Popular Science, January 9, 2009
SigmaQuest's software selected by Test & Measurement World as a "Best in Test" finalist.
Press Release, January 9, 2009
United Camera & Binocular Repair gets Vendor of the Year award from Assurant Solutions.
Press Release, January 9, 2009
Satyam Computer Services chairman Ramalinga Raju resigns after detailing huge accounting fraud.
San Francisco Chronicle, January 8, 2009
Texas Attorney General files suit against National Home Protection for operating without a license.
KLTV-TV Tyler, Texas, January 8, 2009
Monaco Coach to keep its warranty and service center shut until March 2.
Eugene (OR) Register-Guard, January 8, 2009
Nissan truck recall based on pattern discovered through warranty claims, spokesman says.
Associated Press, January 7, 2009
RDM Corp. launches product maintenance, extended warranty and advanced unit exchange program.
Press Release, January 6, 2009
New Yorkers Matthew Hunter and John Pazamickas charged with pocketing extended warranty premiums.
WBFO-TV Buffalo, January 6, 2009
Transportation Security Administration workers report getting rashes from new blue uniforms.
Chicago Sun-Times, January 5, 2009
Honda Engines adds third year to two-year warranties on GX, GXV and V-Twin engines.
Press Release, January 5, 2009
NHTSA statistics show fewer vehicles recalled in more investigations and campaigns in 2008.
Detroit News, January 2, 2009
Hyundai Motor America marks decade of 10 yr/100,000 mi powertrain protection with job loss program.
Press Release, January 2, 2009
 

 

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