Warranty Week Industry Headlines

Construction Equipment Warranties Worldwide: Unlike the automotive or civil aviation industry, a large chunk of the construction equipment industry worldwide does not report its warranty expenses. Still we did our best to fashion an industry estimate for their warranty expenses, relying on industry sales data to help plug the gaps.
October 24, 2019

Jet Engine Warranty Expense Report: On the one hand, the warranty expenses of the top engine makers are setting record highs. On the other hand, that increase could be caused by the non-aviation product lines of some of these conglomerates. But we might know the answer soon, as some of those product lines are spun off.
October 17, 2019

Worldwide Aviation Warranty Expense Report: Warranty accruals were up last year, but warranty claims continued to fall. It's still too early for the cost of grounding of the 737 Max to show up in the data, but why are Boeing's warranty costs always much larger than Airbus? Meanwhile, Bombardier and Dassault saw significant spikes in their warranty expenses last year, while Gulfstream and Embraer saw slight declines.
October 10, 2019

Aviation Warranty Association: Commercial airline warranty managers met in Chicago to discuss issues with plane and parts manufacturers. Also, some tips on home warranty regulations, and links to a guide to how each U.S. state oversees consumer service contract companies operating within its borders.
December 14, 2017

Aerospace Warranties: Unlike most other industries, aviation product manufacturers didn't see radical changes in their warranty costs during the recession. Yes, there were plenty of ups and downs, but they tended to be tied to new product cycles rather than to the economy.
November 5, 2010

Aerospace Industry Warranties: In an industry that puts a premium on safety and reliability, warranty costs rarely stray far from the baseline. And while many aviation companies cope with the double whammy of rising warranty costs and declining sales, some such as Boeing and Gulfstream are actually seeing sales rise and claims fall.
October 1, 2009

Aerospace Warranty Trends: Unlike the computer and passenger car industries, in the commercial aviation industry the customer-facing brand names and their suppliers share warranty costs much more equitably. Then again, these multi-million-dollar jets and helicopters are hardly consumer products. And since safety and reliability are such top priorities, consistently low warranty costs are to be expected.
April 9, 2009

Jetliner Warranties: In the good old days, the airlines and aviation parts manufacturers already swamped by regulatory paperwork had little time for the additional bother of warranty claims. But in an era of falling revenue and rising costs, warranty has suddenly become very important to both operators and their suppliers.
March 2, 2004