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Archived Copies of Warranty Week
December 2002 to Today
Warranty Claims & Reserves, Part 3:
While some of the sub-groups within the buildings category are dominated by companies such as Whirlpool, Carrier, and GE, others contain dozens of similarly-sized manufacturers. And while some of their warranty metrics are all over the chart, others are clumped into relatively tight clusters, like a marksman who never misses his target.
February 20, 2020
New Home & Building Materials Warranty Report:
The name of the game is stability. Some of the builders and their suppliers have gotten very good at accurately predicting their future warranty costs and keeping them stable. Others let them rise and fall without much of a thought about warranty management. And it's easy to see the difference relatively quickly in a chart.
May 26, 2016
Companies that accurately predict warranty claims and maintain adequate warranty reserves are at the top of their game. And now it's possible to compare their aim by looking at a chart that compares reserves to accruals.
May 16, 2006
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