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Archived Copies of Warranty Week
December 2002 to Today
Medical Equipment Warranty Report:
While most of the companies in this industry have fairly low warranty expense rates, those that deal with either lasers or X-rays see much higher costs. And even those with low costs keep a very thin cushion, so when things go wrong they go very wrong.
April 30, 2015
Consumer Electronic Warranties:
The top companies don't have very high warranty expense rates. Outside of laptops and smartphones, their product warranties aren't all that costly. So perhaps warranty claims and repair costs are not a big deal for most consumer electronics companies
July 18, 2013
Warranty Adjustments, Part 3:
While all exporters must deal with foreign exchange fluctuations, some companies seem to be affected more than others. In fact, when compared to other warranty metrics, some of these fluctuations are huge. Is that caused by the unique nature of their businesses, or is it a sign of sloppy warranty accounting?
November 10, 2011
How to Buy Extended Warranties:
Step One: Read the contract. Research the terms and conditions of the service contract while you compare the prices and features of the products themselves. Then use your common sense and Google to decide if the extended warranty offer is a deal worth adding, or if you should shop elsewhere.
August 25, 2011
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