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Archived Copies of Warranty Week
December 2002 to Today
Preventing Warranty Fraud:
Warranty analytics is the key to detecting and preventing dealer and servicer fraud. This article provides a complete guide to warranty fraud -- what it is, why it's happening, and how in-depth warranty analytics can address it.
June 20, 2019
Extended Warranty Software:
Unlike most other solutions, which are designed to integrate with passenger car dealer management systems or retail point of sale software, the new Mize offering is aimed at manufacturers engaged in the business-to-business sale of commercial service contracts.
September 14, 2017
The First Service Contract:
A GE appliance dealer sold it to a customer in Chicago nearly 77 years ago, along with a refrigerator that turned out to be highly reliable. Yet the same sales drivers used back then -- peace of mind, repair costs and technological worries -- still work today.
February 3, 2011
Properly insured and administered, an extended warranty can survive the bankruptcy of a retailer, dealer, or manufacturer. And in cases where customers doubt the survivability of a manufacturer's product warranties, insurance can reduce uncertainty and build confidence. Could this also work in Detroit?
May 21, 2009
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