Archived Copies of Warranty Week

December 2002 to Today

Swappable Battery Service Contracts: Instead of wasting hours waiting for an electric car to recharge, why not design the vehicles to use swappable batteries? Though it may never be as quick as a NASCAR pit stop, it could take about as much time as pumping gas. And a new industry, based around the sale of energy in a rented "tank," could spread among dealerships, parts stores, and filling stations.
October 5, 2017
Design for Warranty: Products can be designed so that not only can they be fixed faster, but also so they can be fixed by customers themselves. Given that labor is the major component of warranty claims, product designs that plan for customer self-repairs can cut costs.
March 11, 2010
Warranty Conference, Day One: Whether by design or by coincidence, this year's Warranty Chain Management Conference seems to have two major themes: the globalization of warranty management and the legal aspects of warranty and extended warranty. At times, attendees will have to choose between two or even three equally good choices when deciding which track to follow.
February 28, 2007
Global Services: Solectron helps major electronics companies design and manufacture their products, but in the future it sees a major opportunity to expand its operations in warranty repair and even recycling services.
June 14, 2005