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Archived Copies of Warranty Week
December 2002 to Today
New Home Warranties:
While sales are declining, warranty accruals are declining even faster. Is it because of warranty cost cutting? Could it be better quality construction? Or are they simply putting less aside and hoping that nobody notices? Also, a letter to the editor about compliance with state laws on service contracts.
August 8, 2007
As requested by a student writing an independent study project, what follows is an essay about
How Warranty Works
. Industry experts who regularly read this column have a choice of either taking this holiday-shortened week off or correcting the editor's mistakes.
July 7, 2004
Letter to the Editor:
Reader raises an issue with the data for warranty reserves, claims, and accrual statistics published over the past five weeks, suggesting the use of just printer hardware revenue to compute a claims rate paints a misleading picture.
October 13, 2003
Who Are You?
Warranty Week editor asks readers to identify themselves and their places of business, and tabulates the results.
August 25, 2003
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