Archived Copies of Warranty Week

December 2002 to Today

Service Contracts and the Magnuson-Moss Warranty Act:  This article, by two expert attorneys, is intended to help readers navigate the subtle boundaries between the Magnuson-Moss Warranty Act and the service contract laws of the U.S. states, and to help explain the key differences between product warranties, service contracts, and insurance.
February 7, 2019
Assurant Expert Services: While repairs are a huge part of aftermarket services, so are installations, assemblies, configuration and preventative maintenance. Assurant Solutions is putting them all under a single umbrella that it can offer to its retail clients who can in turn sell service to their end user customers.
August 30, 2012
Extended Warranty Advice: An industry expert tells retailers and manufacturers how to get more value from their extended warranty data, possibly helping them to decide what to sell and how to price it based on how much it costs to repair.
March 28, 2006
Warranty Conference,
Part Three: Extended warranties may look like easy money to some, but beneath the surface there are lots of moving parts. Here's one expert's how-to guide:
March 22, 2005
Warranty Retirements: What happens when a warranty expert finishes his career and takes decades of accumulated expertise with him?
February 23, 2005
Warranty Retirements: What happens when a warranty expert finishes his career and takes decades of accumulated expertise with him?
February 22, 2005