Get the latest analysis and news on all warranty-related topics delivered to your inbox. Our weekly, informative newsletter for all Warranty-related professionals!
Please enter your Name and Email address, then click
. Shortly afterwards, you will receive a confirmation email and can complete your subscription.
Archived Copies of Warranty Week
December 2002 to Today
Machine Learning in Warranty Management:
Quite a few companies talk about machine learning as the next step to improve warranty management. However, in more detailed discussions, I haven't come across too many real solutions or active projects in that field. In this article I will discuss the topic in more detail -- what is machine learning, what are the comparable use cases in other areas, and which could be the most compelling applications for it in warranty management.
February 27, 2020
ServiceBench Signs HomeServe:
When it came time to upgrade its field service management system, the home warranty company turned to Asurion's ServiceBench unit for a cloud-based service platform that could connect its customers, contractors, and service center team, helping them to make sure that the right contractor is assigned for the job and that they show up at the appointed time.
August 23, 2018
Big Data at WCM:
Rather than a data warehouse, which is built to spec and then filled in an orderly fashion, WCM keynote speaker Richard Vermillion wants to fill a "data lake" with information and then figure out how it might be useful. For warranty and service contract industry professionals, this will allow new sources of data to help analysts predict what happens to products in the field, and how and why they fail.
March 10, 2016
Contact Warranty Week
I have a question
I am having a problem subscribing
I would like advertising information