Get the latest analysis and news on all warranty-related topics delivered to your inbox. Our weekly, informative newsletter for all Warranty-related professionals!
Please enter your Name and Email address, then click
. Shortly afterwards, you will receive a confirmation email and can complete your subscription.
Archived Copies of Warranty Week
December 2002 to Today
Design for Warranty:
Products can be designed so that not only can they be fixed faster, but also so they can be fixed by customers themselves. Given that labor is the major component of warranty claims, product designs that plan for customer self-repairs can cut costs.
March 11, 2010
Designing products that can be fixed easily or replaced quickly will reduce warranty expenses. What's required, though, isn't so much better software as better teamwork and planning. Meanwhile, a hunt for patterns and anomalies also works for fraud detection.
April 11, 2006
Business Jet Warranties:
Unlike the airlines, the owners of corporate jets expect the white glove treatment from manufacturers. While they'll gladly bring their jets to an authorized service center for warranty work, they'll never try to do their own repairs. And while they expect their planes to be fixed fast, they'll almost never have their own spare parts on hand.
March 9, 2004
Contact Warranty Week
I have a question
I am having a problem subscribing
I would like advertising information