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Archived Copies of Warranty Week
December 2002 to Today
Warranty Software Report:
IDC Manufacturing Insights has documented the spectrum of claims processing tools available to warranty providers and extended warranty administrators. And like it did in March with its warranty analytics vendor assessment, the crew once again looked at each company's current capabilities, target customers, industries served, and future strategies.
July 26, 2012
Warranty Analytics Study:
IDC has profiled nine of the top providers of warranty analysis software and services, ranking them on both capabilities and marketing strategies. And while SAS gets the highest score, the companies closest behind them are somewhat unexpected.
June 7, 2012
Warranty Maturity Model:
As a proof of concept, IDC and the iWCM are asking all warranty professionals to take a brief survey to help verify that their responses can be used to assign a relative level of maturity to their warranty processes.
October 1, 2010
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