Archived Copies of Warranty Week

December 2002 to Today

Cybersecurity Law: Legal experts say New York-registered service contract providers must take immediate action to comply with the state's new Cybersecurity Regulation before the looming deadline at the end of next month, and before the state's regulators levy heavy fines and penalties to send a message to the industry.
July 13, 2017
The E-Warranty Act of 2015: The new law modernizes the options for compliance with the Magnuson-Moss Warranty Act and should also facilitate the e-delivery of service contracts. But other e-commerce laws state that parties must first agree to the use of electronic documents. The FTC must now write regulations that address these and other issues.
November 19, 2015
Warranty Lawyers: Better to let them do their jobs before the launch than to bring them in for the clean-up after you make a mess. As protection programs become more complex and laws become more complicated, the need for warranty law expertise has never been higher.
September 24, 2015
Warranty & the Law: Some laws that affect warranties go back decades. Others are just a few months old. At the recent WCM Conference, three lawyers provided some perspective on how they see these laws affecting both manufacturers and extended warranty providers who find themselves in court defending against a breach of warranty lawsuit.
March 27, 2007
Fixing Things: The best way to measure performance is not just by counting the number of failures or adding up the warranty costs. A better alternative is to measure how the product consumes energy to perform each of its functions, and how successfully it avoids failures caused by energy lost to friction, vibrations, or heat. In short, it's a restatement of the second law of thermodynamics.
May 31, 2005
Online Retailers Have Different Approaches to Warranty Law Compliance Online Retailers Have Different Approaches to Warranty Law Compliance
December 23, 2002