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Archived Copies of Warranty Week
December 2002 to Today
Commercial Service Contracts, Part 2:
Though the terms extended warranty and service contract are used interchangeably, in a commercial setting a service contract can mean much more than an insurance-like agreement. It can include maintenance and product support, with a focus on response time and cost, and may have only incidental ties to the repair of defects or malfunctions.
January 18, 2018
Mobile Phone Service Contracts:
Electronics retailers can't sell insurance, so instead they sell service contracts that cover just defects, malfunctions and some damage. But customers are realizing they also need loss and theft insurance for their smartphones, which only the wireless phone companies currently sell.
November 21, 2013
Mobile Phone Insurance:
While most service contract providers have been able to expand service contracts to cover certain types of damage, only the wireless carriers have been able to bundle insurance policies that cover loss and theft with service contracts that cover defects and malfunctions.
October 31, 2013
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