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Archived Copies of Warranty Week
December 2002 to Today
Solar Equipment Warranty Expense Rates:
It's a bit of an actuarial nightmare. Relatively young companies in new and unproven industries issue very long warranties for which multiple years or even decades can pass before claims arise in volume. But eventually, products mature and claims exceed accruals, and reserves begin to deplete. Then the actuaries break the bad news: it's time to raise rates.
August 30, 2018
Sometimes they boost sales and other times they just boost costs. Meanwhile, sometimes shortened warranties hurt a brand's image while other times the changes pass unnoticed. Why the difference?
October 18, 2005
If you pass the test, you get the sale. But Sub-Zero didn't even tell SAS what to look for in its warranty data.
February 15, 2005
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