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Archived Copies of Warranty Week
December 2002 to Today
Warranty Cost per Vehicle:
When it comes time to budget for warranty work, corporate planners apparently expect a Ford to cost twice as much as a Honda; a Fiat to cost twice as much as a Ford; and a Mercedes to cost twice as much as a Fiat. Currencies play a role in their planning, but so does selling price, parts cost and local labor rates.
July 12, 2012
Additive Product Warranties:
They may have found a loophole that allowed them to evade most service contract industry rules, but they couldn't escape the wrath of the customers they swindled, the regulators they duped, or the competitors their antics tarnished. Now a consensus is forming around the idea that everybody should play under the same set of rules.
April 22, 2010
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