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Archived Copies of Warranty Week
December 2002 to Today
As one important new warranty research project concludes, another is beginning. AberdeenGroup's warranty report is now available for download, while APQC's survey questions are available for a first look.
July 18, 2006
As requested by a student writing an independent study project, what follows is an essay about
How Warranty Works
. Industry experts who regularly read this column have a choice of either taking this holiday-shortened week off or correcting the editor's mistakes.
July 7, 2004
Like any other large construction project, sports stadiums come with product warranties. Just because there's no warranty registration card in the box doesn't mean that the builders don't face warranty claims from stadium owners. Two examples follow, from Seattle and Houston.
February 17, 2004
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