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Archived Copies of Warranty Week
December 2002 to Today
Warranty Search Application:
Endeca Technologies is promoting a new approach to warranty analytics that allows users to take unscripted journeys through their claims data, asking questions they hadn't anticipated and looking for patterns and anomalies they didn't know were there.
March 25, 2010
Vehicle Shopper Survey:
Buyers in 2010 will take more time, do more research, and ask more questions. But these "tire kickers" may also be the best prospects for sales of add-ons such as extended warranties and other vehicle protection services, according to a survey being released this week at the WCM Conference.
March 1, 2010
As one important new warranty research project concludes, another is beginning. AberdeenGroup's warranty report is now available for download, while APQC's survey questions are available for a first look.
July 18, 2006
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